Enterprise Rent-A-Car Introduce
For residents, businesses, and government professionals across Prince George's County, reliable local transportation is more than a convenience—it’s a necessity. The Enterprise Rent-A-Car branch situated at 7710 Annapolis Road in Lanham, MD, stands as a cornerstone of vehicle mobility solutions in the greater New Carrollton and Washington, D.C. Metro area. This location specializes in what the industry calls 'home city' rentals, meaning it is ideally set up to assist Marylanders who need a replacement vehicle while theirs is in the shop, require a van for a local move, or simply need wheels for a weekend getaway.
This specific branch proudly operates as a women-owned business, demonstrating a strong commitment to diversity and local entrepreneurship within the Lanham community. It also actively supports the large military population in the region by offering valuable active military discounts. Beyond these admirable business features, the Lanham Enterprise office is renowned for its dedicated staff, which consistently garners high praise for professionalism and attentiveness—key attributes when dealing with the often-stressful circumstances that necessitate a rental car.
The vehicle selection here is expansive, ranging from economical sedans perfect for crossing the Beltway, to large capacity vans essential for group events or commercial hauling, solidifying its role as a versatile transportation partner for all of Central Maryland.
The Enterprise Rent-A-Car facility’s location on Annapolis Road (US-450) in Lanham is exceptionally well-positioned to serve Prince George's County and the surrounding municipalities. It is placed near major thoroughfares, including the Capital Beltway (I-495/I-95), which allows for quick access to Baltimore, Annapolis, and Washington, D.C. This makes it an efficient location for both pick-up and drop-off, avoiding the complexities of navigating airport traffic for a local rental.
The address is:
7710 Annapolis Rd, Lanham, MD 20706, USA
A crucial component of this branch's local service model is accessibility, catering to all members of the Maryland community. The facility provides:
- Wheelchair Accessible Entrance: The office ensures a seamless and comfortable entry process for all patrons, adhering to high standards of physical accessibility.
- Wheelchair Accessible Parking Lot: Dedicated, clearly marked parking is provided near the main entrance for easy vehicle transfer and access to the rental counter.
For local Lanham and New Carrollton residents, Enterprise is known for its legendary "We’ll Pick You Up" service, a tremendous benefit for customers whose personal vehicles are unavailable. While this service is generally limited by distance and must be confirmed by calling the branch directly, it is a hallmark of their commitment to neighborhood convenience, a significant logistical advantage over many competitors in the Mid-Atlantic region.
As a full-service Enterprise location, the Lanham branch offers a comprehensive suite of car and van rental options tailored to the diverse needs of the Maryland market.
- Full Range of Passenger Car Classes: The core of the fleet includes everything from economy and compact vehicles for daily efficiency to full-size sedans and luxury cars for business travel or special occasions in the D.C. area.
- Extensive Van Rental Agency Services: Specializing in high-capacity vehicle solutions, the branch provides 7- and 8-passenger minivans for family travel, alongside 10-, 12-, and 15-passenger vans for group outings, church trips, or team travel across the state.
- Cargo Van Solutions: Crucially, this location offers various sizes of cargo vans, perfect for small businesses hauling equipment, college students moving in/out of the University of Maryland, or residents tackling DIY projects.
- Insurance and Dealership Replacement Rentals: The staff excels at coordinating directly with all major insurance companies, body shops, and local auto dealerships, streamlining the process of securing a rental during an accident claim or maintenance service.
- Flexible Rental Terms: Caters to both short-term (daily, weekend) and long-term (weekly, monthly) rentals, often with specific rates structured for insurance claims or corporate contracts.
- Optional Protection Products: Offers various coverage options, including the Damage Waiver (DW), allowing renters to manage their liability for vehicle damage during the rental period, subject to contract terms.
- Diverse Payment Options: Accepts all standard forms of payment, including major Credit Cards, Debit Cards (subject to policies), and fast, convenient NFC Mobile Payments.
The Lanham Enterprise branch offers several distinctive features that elevate the local customer experience in Maryland.
- Women-Owned Local Enterprise: Patrons have the opportunity to support a business that contributes to economic diversity and leadership within the local Lanham and Prince George's County economy.
- Active Military Discounts: Recognizes and supports the substantial military population in the Mid-Atlantic region by providing preferred rates and special benefits to active duty personnel and veterans.
- Extended Business Hours: Operates with expansive hours throughout the week (including early weekday openings at 7:30 AM and service on both Saturday and Sunday until 2:00 PM and 12:00 PM respectively), offering exceptional flexibility for busy professionals and weekend travelers.
- Award-Winning Customer Service: Direct customer reviews frequently call out the 'top-notch' service and specific managers like Johnathan for making the process "smooth and hassle-free," underscoring the team's commitment to professionalism.
- Commitment to Vehicle Cleanliness and Maintenance: Customer feedback confirms that the fleet is "clean and well-maintained," providing reassurance of safety and comfort for all Maryland road trips.
- Full Accessibility: Ensures that facilities, from parking to the entrance, are compliant and welcoming to customers with any mobility requirements.
To ensure the best possible experience, customers are strongly encouraged to contact the Lanham branch directly to confirm vehicle class availability, especially for specialized needs like large vans or specific vehicle features, and to arrange the local pick-up service.
Operating Hours:
Monday – Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: 9:00 AM – 12:00 PM
Note: After-hours returns are generally not accepted at this location; all returns should be completed during the posted business hours to avoid potential charges or liability issues.
Address:
7710 Annapolis Rd, Lanham, MD 20706, USA
Phone:
(301) 306-9300
Mobile Phone:
+1 301-306-9300
The Enterprise Rent-A-Car on Annapolis Road in Lanham is a highly recommendable choice for Maryland customers due to its high standard of operational excellence and clear focus on customer care. The primary reasons for choosing this branch center on the reliability of the service and the dedication of the staff. The extensive operating hours, particularly the early opening on weekdays and the weekend hours on both Saturday and Sunday, provide a level of flexibility that is often unmatched by other local rental agencies in the area, a substantial benefit for Prince George's County commuters.
The outstanding customer service, highlighted by commendations for the team's professionalism and attention, confirms that the human element of the rental process is a top priority here. This is especially vital when a rental is needed under challenging circumstances, such as an insurance replacement.
However, potential renters must also take note of the feedback regarding vehicle substitution. While the staff is courteous, the practice of providing a larger vehicle than requested—like substituting a mid-size SUV for a much larger one—can cause genuine inconvenience, particularly for customers with specific needs, such as accommodating a handicapped family member. Therefore, when reserving a vehicle from this Lanham location, especially for specific requirements like a lower ride height or particular seating configurations, it is highly advisable to clearly articulate these needs during the reservation process and call the branch a day or two before pick-up. This proactive communication, combined with the proven dedication of the "Johnathan and Crew," ensures that Maryland renters can confidently access the large fleet and excellent service this women-owned Enterprise location is known for.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
7710 Annapolis Rd, Lanham, MD 20706, USA
Enterprise Rent-A-Car Reviews
managerteampick upskillsjobcallemployeeSUVunderstandingcharged
★ 5★ 4★ 3★ 2★ 1I had a great experience renting from this Enterprise location. The manager, Johnathan, was extremely professional and made the entire process smooth and hassle-free.The staff were courteous and attentive from start to finish. The vehicle was clean and well-maintained.Highly recommend this location for anyone in need of a reliable rental and top-notch customer service!Kudos Johnathan and Crew! 👏🏾👏🏾👏🏾👏🏾👏🏾
June 23 · John AdewunmiThey gave me a vehicle larger than I expected or really wanted. I asked for like a Hyundai Tuscan but they gave me a Hyundai Palisade, not what I wanted because my wife is handicapped. The larger vehicle makes getting her in more difficult.
August 18 · Will BadgettRenting from the New Carrollton location. The staff were very pleasant and worked as a team to make the process fast as possible. Mr. Anthony was the absolute best. I will definitely be renting from them when I need a car again
August 11 · Valerie MooreThe staff at this location are terrible.I went into this location to pick up two vehicles, and I left after canceling both reservations.They claim to have not received one reservation, yet they called me earlier in the week to confirm it.They didn't have the vehicles ready and tried to put me into something I didn't need.They couldn't figure out the paperwork to use my corporate account, and even when presented with all the paperwork, corporate numbers, and corporate credit card, they still couldn't honor the reservations.I've spoken to the area general manager and have resolved those issues.But these should have never been issues to begin with.So I would not go to this location based on the customer service.But I would not suggest another rental company.
May 08 · Matthew ParkerI had the pleasure of dealing with a gentleman named John yesterday. He provided excellent service, was very knowledge, was able to answer all of my questions in a concise and clear manner. I have used other locations in the DC area and this was by far the best.
June 08 · Michael Walters
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