Avis Car Rental

- 413 County Rd 81 Service Rd, Osseo, MN 55369

For residents and visitors in the northwest corner of the Twin Cities metro area, the Avis Car Rental branch, often referenced as the Osseo/Brooklyn Park location, provides a premier, convenient, and locally-praised option for all vehicle rental needs. Situated strategically on County Road 81, this agency stands out not only for carrying the respected Avis brand but also for delivering exceptional, personalized customer service that local Minnesotans truly value. The branch is a full-service operation, classified both as a general Car rental agency and a dedicated Van rental agency, ensuring a wide range of mobility solutions are available, from compact cars for city errands to spacious passenger vans for group excursions.

The true highlight of this location is the dedication of its staff to the customer experience. Testimonials consistently point to a service culture that goes above and beyond, exemplified by an employee named Dante who was personally credited in multiple reviews for turning a last-minute, stressful rental request into a seamless and highly positive experience, complete with an unexpected complimentary vehicle upgrade. This level of professionalism, knowledge, and genuine care is what sets this neighborhood location apart from standard rental counter transactions. Customers also appreciate the straightforward booking, the high cleanliness standards of the vehicles provided, and the remarkably easy drop-off process—all critical factors for a hassle-free rental experience in the busy Twin Cities.

This Avis location, while providing the strength of a national fleet, operates with the friendly efficiency of a local business committed to the communities of Osseo, Brooklyn Park, and the surrounding Hennepin County area. Whether you are replacing a vehicle undergoing service, planning a weekend trip to a Minnesota state park, or coordinating group transportation, this branch is geared to meet those needs with a focus on both vehicle quality and superior customer support.

The Avis Car Rental Osseo/Brooklyn Park branch is positioned at a highly convenient spot for local access: 413 County Rd 81 Service Rd, Osseo, MN 55369, USA. Its location is easily found off County Road 81 (also known as Bottineau Boulevard) and is notably close to the intersection of Highway 169, providing quick routes to major roadways throughout the Twin Cities. This central position in the northern suburbs makes it an ideal pick-up and drop-off point for residents in Osseo, Brooklyn Park, Maple Grove, and other nearby municipalities. The office is specifically situated in the Pioneer Midwest Building, between R&W Welding and Koehler Truck and Car Wash, offering clear visual landmarks for a stress-free arrival.

Accessibility for all Minnesota drivers is a priority at this neighborhood location. The facility features a clearly marked and accessible entry point, including a Wheelchair accessible entrance, allowing for smooth and easy access into the office. For vehicle access, a designated Wheelchair accessible parking lot is available, ensuring patrons with mobility needs can park conveniently close to the building. The business operates with convenient extended weekday hours from 7:00 AM to 6:00 PM, and weekend hours on both Saturday and Sunday from 10:00 AM to 2:00 PM, catering to the diverse schedules of local users. For payment ease, the location accepts major Credit cards and Debit cards, providing multiple options for securing a rental. It should be noted that while both cards are generally accepted for payment, credit cards are typically the required form of payment for the rental authorization hold.

The Avis location in Osseo offers a diverse suite of services designed to cover all personal and professional vehicle rental requirements in the Twin Cities area:

• Full-Spectrum Car Rental Fleet: Offering a wide variety of passenger vehicles, from fuel-efficient compact cars and comfortable midsize sedans to rugged Standard Elite 7-Seater SUVs for Minnesota family travel and premium cars for enhanced driving experiences.
• Specialized Van Rentals: As an official Van Rental Agency, the branch provides larger capacity vehicles, including minivans (for up to 7 or 8 passengers) and 12-passenger vans, essential for group trips, college moves, and events across the state.
• Local Pick-up Service: For local customers who need a ride to the rental office, the branch offers a Pick-up Service, which can be arranged by calling the local phone number listed on the reservation, a significant convenience for those without a ride.
• Flexible Reservation and Payment: Easy online booking capabilities with penalty-free cancellation options on many rentals, alongside acceptance of both credit and debit cards for payment (subject to hold requirements).
• Optional Rental Extras: Customers can enhance their rental with a range of optional items, including GPS navigation systems, Extended Roadside Assistance, SiriusXM® satellite radio, and rental of child safety seats and booster seats.

What makes the Avis Osseo/Brooklyn Park branch a stand-out choice for Minnesota renters are the following customer-focused highlights:

• Exceptional Customer Service: Repeated customer mentions highlight individual staff members, particularly Dante, for providing knowledgeable, friendly, and “seamless” service, often turning stressful situations into positive outcomes.
• Active Military Discounts: The branch participates in the Avis program to honor U.S. military veterans, active duty personnel, National Guard & Reservists, and their families, often offering significant discounts on base rental rates, especially through programs like WeSalute+.
• Complimentary Upgrades: A recognized benefit is the frequent availability of complimentary upgrades to a nicer vehicle when reserved cars are unavailable, demonstrating the local team's commitment to customer satisfaction.
• Commitment to Cleanliness and Quality: Vehicles provided are consistently reported by customers to be “very clean” and in great condition, ensuring a comfortable and reliable driving experience.
• Top Accessibility Provisions: The location ensures total accessibility with a Wheelchair accessible entrance and a Wheelchair accessible parking lot, catering to the needs of all community members.
• Easiest Drop-Off Process: Customer reviews specifically note that the vehicle return process at this location is one of the easiest and most hassle-free experiences they have ever encountered.

For making a reservation, requesting the free local pick-up service, or inquiring about specific vehicle availability, please contact the Avis Osseo/Brooklyn Park branch directly:

Address: 413 County Rd 81 Service Rd, Osseo, MN 55369, USA

Phone: (763) 315-8720

Mobile Phone: +1 763-315-8720

For anyone in the Minnesota region seeking a reliable, high-quality car rental experience outside of the airport, the Avis branch in Osseo on County Road 81 is an excellent local choice. What truly makes this location worth choosing is the remarkable intersection of convenience, value, and extraordinary customer service. The convenient suburban location minimizes city traffic hassles, making the pickup and "easiest ever" drop-off process a significant time-saver for busy Minnesotans.

The benefits extend to tangible financial value as well. The documented Active military discounts provide substantial savings for veterans and service members. Furthermore, the commitment to the customer experience is palpable; the complimentary upgrades and the staff's professionalism—specifically mentioned by satisfied customers—demonstrate a commitment to ensuring a great experience even when things don't go according to the initial plan. This level of personalized care, along with a fleet of clean, reliable cars and the specialty option of Van rental agency services, positions the Avis Osseo location as a top-tier local provider. Whether your need is a last-minute replacement, a reliable vehicle for a Twin Cities business trip, or a spacious van for a family vacation, you are choosing a branch that prioritizes your satisfaction and convenience above all else. This local touch, backed by a national brand's quality, is an unbeatable combination for a stress-free rental in Minnesota.

Avis Car Rental

413 County Rd 81 Service Rd, Osseo, MN 55369, USA