Hertz Car Rental - Salisbury - North Salisbury Boulevard Introduce
For residents and visitors on Maryland's Eastern Shore, convenient and reliable ground transportation is a necessity. The Hertz Car Rental location at 2000 N Salisbury Blvd in Salisbury, MD, positions itself as a key resource for the Wicomico County community, offering a comprehensive suite of rental solutions. As a professional Car rental agency, this branch caters to diverse needs, whether you're planning a trip to Ocean City, visiting Salisbury University, or handling a local moving or business project.
The initial impression of this local office is often characterized by fast, friendly, and straightforward service. Many local customers praise the staff for their efficiency, the great availability of desired vehicles, and transparent, fair pricing—a critical factor for Maryland users comparing local rental options. This focus on efficiency and product availability contributes significantly to a smooth rental experience, providing confidence to those in need of immediate and dependable temporary transportation.
However, the overall customer experience at any car rental agency can vary. While many reviews highlight the positive, quick, and highly recommended nature of the transaction, it is important for prospective renters to note the documented issues regarding post-rental billing and customer service resolution. Reports of being overcharged and facing difficulties in securing a refund, involving lengthy communication processes, suggest that renters should be diligent in reviewing their final receipts and being prepared to escalate billing disputes outside the local branch if necessary. This duality highlights a strong on-site operational performance coupled with potential systemic challenges in administrative or national customer service policy execution.
The Salisbury Hertz branch is strategically located at 2000 N Salisbury Blvd, Salisbury, MD 21801, USA. This address places it directly on North Salisbury Boulevard (Route 13), a major thoroughfare that connects the city to the wider Eastern Shore region. Its proximity to major traffic routes makes it an accessible option for people commuting from surrounding areas like Fruitland, Delmar, and even lower Delaware. Its location away from the immediate airport terminal (though Salisbury-Ocean City Wicomico Regional Airport, SBY, also has a Hertz presence) makes it an ideal spot for local renters whose journeys begin and end in the Salisbury area.
The facility ensures a user-friendly experience for all members of the community, maintaining high standards of accessibility and convenience:
Onsite services: The branch operates as a full-service rental location where reservations can be processed, vehicles picked up, and returns finalized in person.
Wheelchair accessible entrance: The physical location is equipped with an accessible entrance, ensuring smooth access for all customers, regardless of mobility requirements.
Wheelchair accessible parking lot: Designated, accessible parking spaces are provided to ensure convenience and compliance with accessibility standards for those requiring them.
Easy Payment: The agency accepts various modern payment methods, including major Credit cards, Debit cards, and highly convenient NFC mobile payments (such as Apple Pay or Google Pay), streamlining the final transaction process.
As a comprehensive Car rental agency, the Salisbury location provides vehicles to meet virtually any transportation need for the Maryland community. The fleet is designed to serve both the local daily driver and those with specialized commercial requirements:
Diverse Passenger Vehicles: The general fleet encompasses everything from fuel-efficient small sedans (like the Ford Focus or Chevrolet Spark) and medium sedans (such as the Chevrolet Malibu or Mazda3) ideal for solo or business travel, to larger SUVs (like the Toyota RAV4 or Chevrolet Tahoe) and minivans for families and group outings, essential for weekend trips to the coast.
Cargo Van Rental: A critical service for small businesses, home renovations, and moving needs, the availability of Cargo van rental makes this branch a practical, versatile option for utility transportation in the Salisbury area.
Commercial Vehicles: Beyond standard cargo vans, the commercial segment of the fleet often includes various box trucks and other commercial vans and trucks, catering to more heavy-duty or specialized moving and hauling needs.
Specialty & Green Options: Based on the overall Hertz model, specialty vehicles, including select electric vehicles (EVs) or unique collections, are often available for customers seeking an upscale experience or an environmentally friendly option.
The branch offers several key advantages and features for local Maryland renters:
Active Military Discounts: A valuable benefit for the large military population in Maryland, the branch offers Active military discounts, providing savings on rental base rates for those who serve or have served, underscoring a commitment to the armed forces community.
Local Efficiency: Customer reviews consistently highlight the speed of service and the ease of getting into the desired vehicle, indicating a high level of operational efficiency on the ground.
Guaranteed Vehicle Class Availability: The focus on having a great availability of desired vehicles means less chance of having to settle for a different car class than originally booked, a common frustration at other rental sites.
Modern Payment Security: Acceptance of NFC mobile payments provides a quick, secure, and touchless payment option, appealing to tech-savvy customers.
Central Salisbury Location: Situated prominently on N Salisbury Blvd, the location is easy to find and access from all parts of Wicomico County, saving valuable travel time.
The local Hertz Car Rental office in Salisbury can be contacted directly for reservations, vehicle inquiries, and general questions. It is always recommended to call the branch directly to confirm specific vehicle types, such as Cargo van rental, and to discuss current operating hours, especially on weekends and holidays.
Address: 2000 N Salisbury Blvd, Salisbury, MD 21801, USA
Phone: (410) 677-4780
Mobile Phone: +1 410-677-4780
For many Maryland customers, particularly those in the Salisbury area, this Hertz location represents a solid choice due to the efficiency of the on-site team and the breadth of its fleet, specifically the availability of utility vehicles like the Cargo van rental. The presence of Active military discounts and full accessibility features makes it a genuinely welcoming option for a broad customer base. However, potential renters must engage with the understanding that while the in-person transaction is highly rated, vigilance regarding the final bill and adherence to national corporate policies (such as weekend return limitations or pricing structures) is necessary. Choosing this branch is worthwhile for the fast, friendly service and the diverse vehicle options, but all renters should exercise due diligence and ensure all financial details are clearly settled before leaving the counter.
Hertz Car Rental - Salisbury - North Salisbury Boulevard Services
Car Rental Agency
- Cargo van rental
Hertz Car Rental - Salisbury - North Salisbury Boulevard Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - Salisbury - North Salisbury Boulevard Photos










Hertz Car Rental - Salisbury - North Salisbury Boulevard Location
Hertz Car Rental - Salisbury - North Salisbury Boulevard
2000 N Salisbury Blvd, Salisbury, MD 21801, USA
Hertz Car Rental - Salisbury - North Salisbury Boulevard Reviews
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★ 5★ 4★ 3★ 2★ 1Fast, friendly, great availability of desired vehicle, and pricing was fair and straight forward. Highly recommend. My ONLY beef, and this is on common business policy not the rental location, is why you can't return a vehicle on the weekend if you needed to (I didn't need to I just think the policy sucks) and only get charged for the specific time you used....the whole increased rates over the weekend thing is dumb. But overall my experience with this Hertz was excellent and I recommend it! 👍🏻
July 26 · Demetrios DikosDo not rent from Hertz in this area. Overcharged by more than $90 and was sent on a scavenger hunt through Hertz customer service to recover the refund. Hours and hours wasted.Branch Manager was absolutely no help, and in fact a hindrance to getting this issue resolved. Too bad, Hertz used to be great all around, and now it is a mess with zero accountability.
July 23 · Bryan EastmanMaryland just issued me a new license that was a temporary until they mailed the physical card. They would not accept it. Ended up using my wife’s license. Then only would give me an electric car with a dead battery or charge me for an upgrade even though my reservation was for a Manager special compact or larger. Not friendly or helpful in anyway
May 27 · Eldwin MartinI wish I could give a review without stars. I had an online reservation, got to this rental location to be informed that they didn’t have my reservation or a vehicle to rent. The attendant I dealt with was rude in his approach and not at all apologetic. He didn’t try to help either.
July 04 · Candi LudwigIf I could give negative, I would. This company has owed me a refund for a month and a half. I call every single week and get the same run around that it has been processed. And low and behold, I STILL don't have my refund. I have went through the better business bureau and was told the same thing. NO REFUND still. I guess my next stop is an attorney because this company is criminal.
April 29 · Stacie Hawkins
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