Budget Car Rental

- 413 County Rd 81 Service Rd, Osseo, MN 55369

For residents and visitors in the northwest metro area of Minnesota, Budget Car Rental's Osseo/Brooklyn Park location provides a convenient option for temporary transportation needs, whether for a quick weekend trip, a necessary replacement vehicle, or a larger van rental for group transport. As a recognized national brand, Budget aims to offer 'budget-friendly' rates on a wide selection of vehicles, making it an accessible choice for many in the community. Their local fleet is diverse, covering everything from compact and intermediate sedans for fuel-efficient city driving to a variety of SUVs and specialized van rentals. This local facility is an essential service point for those in Osseo, Brooklyn Park, and the surrounding areas who prefer a neighborhood location over the congestion of the MSP airport.

The branch offers several key benefits, including dedicated Active military discounts and flexible payment options that include both Credit cards and Debit cards. However, potential customers in Minnesota must approach this location with full awareness of the critical issues highlighted in recent customer reviews. One lengthy, distressing account details being placed in five different vehicles over three days, with multiple cars having serious maintenance issues, including a lack of oil and recurring check engine lights. The customer's experience was complicated by contradictory information from customer service and a failure to properly log vehicle exchanges across locations. This customer explicitly advises: "If you ever are desperate enough to use this company make sure you are checking the oil in any vehicle rented out to you."

Another customer review, while praising one specific employee, Dante, for being personable and helpful—stating, "He makes sure to take care of the customers wants... I'm still renting from this location because of him!"—details unacceptable vehicle cleanliness and maintenance problems, including lights on the dash and a gas gauge malfunction. They also cite a serious accusation regarding the smell of marijuana in a vehicle they had not smoked in, and, conversely, picking up another vehicle that actually "HAD WEED IN IT!!!!" and a third that smelled permanently foul. These reports suggest a severe and systemic lack of quality control in fleet maintenance and cleanliness at the local level. Customers should weigh the savings and convenience against the reported risks associated with vehicle condition and service consistency.

Location and Accessibility

The Budget Car Rental Osseo/Brooklyn Park location is strategically placed to serve the northern suburbs of the Twin Cities metro area, offering an accessible, non-airport rental experience. Located just off a major thoroughfare, it provides easy ingress and egress for local renters.

The address for this local car and Van rental agency is:

413 County Rd 81 Service Rd, Osseo, MN 55369, USA

Situated near major intersections, the location is readily found by local drivers. Its operation hours are typically structured to support weekday business and limited weekend rentals, generally being open Monday through Friday from 7:00 AM to 6:00 PM, and on Saturday and Sunday from 10:00 AM to 2:00 PM, though holiday hours may vary and should always be confirmed by calling ahead.

The facility has been designed with customer convenience and accessibility in mind, featuring:

• An easily locatable storefront with On-site parking for customers needing to leave their personal vehicle while renting.
• A Wheelchair accessible entrance, ensuring ease of access to the rental counter for all customers.
• Designated Wheelchair accessible parking lot spaces to comply with ADA standards, providing a hassle-free experience for customers with mobility requirements.

Services Offered

Budget Car Rental in Osseo provides a comprehensive range of rental services aimed at local Minnesotans and regional travelers. The key offerings center around vehicle variety and financial flexibility.

Services and available vehicle types commonly offered include:

• Broad Vehicle Fleet: In addition to being a primary Van rental agency (offering cargo and passenger vans), the location offers standard car rental categories, including Economy, Compact, Intermediate, Full-Size, and Premium Sedans. The fleet also typically includes various classes of SUVs (from small crossovers to full-size models) and specialized vehicles like sports coupes or electric vehicles, subject to availability.
• Dedicated Van Rental: A specific focus on Van rental, catering to local moving needs, group outings, sports teams, or larger family gatherings heading to a cabin up north.
• Payment Flexibility: Accepts both major Credit cards and Debit cards for payment, providing options for customers who do not wish to use a credit card. Note that renting with a debit card often requires a minimum age of 25 and is subject to a hold on the account.
• Exclusive Active Military Discounts: The branch honors Active military discounts, providing savings for those who have served or are currently serving, a key benefit for our local service members and their families.
• Short-Term and Long-Term Rental: Options are available for one-day, weekend, weekly, and extended short-term rentals, allowing great flexibility for local needs.
• Optional Coverage and Extras: Provision of additional protection products (like Loss Damage Waiver), and optional equipment such as GPS navigation units and child safety seats.

Features / Highlights

For the Osseo community and surrounding areas, this Budget location stands out due to its local focus and specific, beneficial features.

The major highlights include:

• Proximity and Convenience: As a neighborhood branch, it offers a calmer, more straightforward rental and return process compared to the large, often overwhelming, airport facilities.
• Affordable Van Access: Its status as a specialized Van rental agency ensures a ready supply of larger vehicles, which can be essential for local businesses and families.
• Valuable Military Savings: The consistent offering of Active military discounts provides meaningful savings to a deserving segment of the Minnesota population.
• Inclusive Financial Options: The acceptance of both Credit cards and Debit cards broadens the customer base, ensuring those without a credit card can still secure a rental vehicle.
• Accessibility and Parking: Features like the Wheelchair accessible entrance and convenient On-site parking enhance the overall customer experience by removing common logistical hurdles.

It is important to emphasize that while the facility offers these valuable features, the severe negative feedback on maintenance and cleanliness must be a factor in the customer's decision-making process. The highly praised service from individual staff members like Dante suggests that while the system may have flaws, there are dedicated employees striving to provide a positive experience.

Contact Information

To check on current vehicle availability, verify Active military discounts, inquire about the terms for using a Debit card, or to ensure that the required van or car class is ready, please use the following contact information for the Osseo/Brooklyn Park branch:

Address: 413 County Rd 81 Service Rd, Osseo, MN 55369, USA
Phone: (763) 315-0315
Mobile Phone: +1 763-315-0315

Due to the serious maintenance issues reported by previous customers, it is strongly recommended to call the location directly before pick-up to confirm the availability and readiness of your reserved vehicle.

What is Worth Choosing

The Budget Car Rental location in Osseo/Brooklyn Park is worth choosing for Minnesota users who are specifically looking for a conveniently located neighborhood rental spot with competitive local pricing, particularly for those needing a specialty vehicle like a Van rental. The agency's commitment to supporting the community with Active military discounts and accommodating different payment methods (Credit cards and Debit cards accepted) are strong advantages. The excellent individual customer service from staff members like the highly-rated Dante also offers a beacon of hope for a personalized experience.

However, the overriding factor is the consistency of the fleet quality. Customers must be prepared to conduct a thorough pre-rental inspection, specifically checking for basic maintenance necessities like oil levels and the status of warning lights, based on the highly detailed negative accounts of vehicles being rented out with serious, potentially dangerous, mechanical and cleanliness issues. By prioritizing the convenience and discounts, but diligently inspecting the vehicle upon pick-up, the local Minnesota renter can maximize the benefits of this branch while mitigating the significant risks that have been publicly reported regarding vehicle condition. For the best chance at a smooth rental, calling ahead and asking for a manager or a highly-rated agent like Dante may be a prudent step.

Budget Car Rental

413 County Rd 81 Service Rd, Osseo, MN 55369, USA