Avis Car Rental Introduce
For residents and visitors of Northern Virginia seeking a dependable and easy car rental experience, the Avis Car Rental location nestled within the popular Fair Oaks Mall in Fairfax, VA, presents an excellent, centrally located solution. This branch operates as a key neighborhood agency, offering a wide selection of vehicles from compact cars perfect for running errands to spacious passenger vans needed for group outings or logistical support. As a trusted Car rental agency and a dedicated Van rental agency, this Avis location is focused on providing the quality and reliability associated with the Avis name, while delivering a streamlined customer service experience praised by local patrons.
Customer feedback often highlights the immense convenience of the Fair Oaks Mall setting. One customer recounted a smooth experience even during a snow event, noting the car was ready on time and that the "Pick up and drop off was super easy." The integrated location within the mall environment also simplifies logistics, with another user noting that "getting an uber there and back was not an issue," a huge benefit for those relying on ride-share services to reach the rental office. While it is noted that this location may operate as a "satellite" branch, which can imply a focus on essential services rather than a full-service experience, the core service—friendly and helpful staff, as praised in a review—ensures the process remains positive.
Avis at Fair Oaks Mall makes obtaining temporary transportation a simple affair for individuals, families, and military personnel in the Virginia area. By combining a vast, well-maintained fleet with accessibility features and special discounts, this branch solidifies its position as a preferred choice for local car and van hire needs. Whether you are replacing a vehicle undergoing service, planning a weekend trip down I-95, or coordinating a group event, this Fairfax location is equipped to assist with minimal fuss.
The Fair Oaks Mall location provides a unique advantage for customers in Fairfax County due to its high visibility and central placement within a major retail hub.
- Core Address: The office is specifically located at 11943 Fair Oaks Mall, Fairfax, VA 22033, USA. Its position within the mall complex ensures it is easy to find, often situated near a major entrance. General directions indicate the office can be found inside the mall, sometimes across from popular spots like Cold Stone Creamery or within the vicinity of major retailers like Dick's Sporting Goods, near the northwest entrance.
- Strategic Positioning: Being at Fair Oaks Mall provides excellent access from major Northern Virginia arteries, including I-66 and the Fairfax County Parkway (VA-7100), making it highly accessible from surrounding cities like Vienna, Reston, and Chantilly. The mall’s established infrastructure for public and private transportation is a major convenience factor, as customers confirmed easy Uber and taxi access.
- Operational Hours: The branch maintains generous operating hours to serve the community's needs, often available from Monday to Friday, 8:00 AM to 6:00 PM. It also offers convenient weekend hours, typically operating on Saturday from 8:00 AM to 2:00 PM and Sunday from 10:00 AM to 3:00 PM, which is vital for weekend travel planning.
- Physical Accessibility: The location ensures broad access for all customers, as it includes a Wheelchair accessible entrance and a Wheelchair accessible parking lot. These features, combined with the mall’s overall accessible design, provide a comfortable experience for renters with mobility considerations.
The Avis location at Fair Oaks Mall provides a full scope of rental services, catering to personal and small business needs within the Northern Virginia region.
- Diverse Vehicle Fleet: Customers can select from a comprehensive range of vehicle types, categorized to meet specific travel requirements.
- Sedans: Economy, Compact, Intermediate (e.g., Toyota Corolla), Standard (e.g., Volkswagen Jetta), Full-Size (e.g., Toyota Camry), and Premium cars.
- SUVs: Intermediate, Standard, and Full-Size SUVs (e.g., Toyota Rav4, Ford Edge, Ford Expedition) for family travel and larger cargo needs.
- Specialty Vehicles: Includes Minivans (e.g., Chrysler Pacifica) and Passenger Vans (e.g., Ford Transit 12-Passenger Van), confirming its role as a Van rental agency.
- Express Services: Avis Preferred members can benefit from express check-out options, helping commuters and frequent travelers "skip the line at pickup" and expedite their overall rental process.
- One-Way Rentals: Avis supports one-way car rental options across the USA, a crucial service for travelers in Virginia planning cross-state or cross-country trips, allowing customers to pick up in Fairfax and drop off at a different Avis location.
- Payment Options: The agency offers flexible payment methods, accepting major Credit cards, Debit cards (with specific hold and verification requirements), and the modern convenience of NFC mobile payments.
- Pick-Up Service: Though situated in a mall, the location offers a free customer pick-up service. Renters are advised to call the location directly with their reservation details to arrange transportation from a nearby address to the rental office.
This local Avis branch distinguishes itself with features that add value and convenience to the Virginia customer.
- Active Military Discounts: In appreciation of the large active military population in Northern Virginia and the broader D.C. metro area, Avis offers Active military discounts, providing savings for service members on their rental rates.
- Convenient Mall Location: The Fair Oaks Mall address is a major highlight, as it offers secure, ample parking, easy navigation to and from major roadways, and readily available ride-share services, simplifying the arrival and departure logistics for renters.
- Friendly and Helpful Staff: Despite being a satellite location, the team is noted for their professionalism. Customers report that the staff is "friendly and helpful," ensuring that interactions are courteous and that the overall transaction proceeds without friction.
- Smooth and Easy Transactions: The process is designed for speed and simplicity. Customer experiences confirm a positive environment where both "Pick up and drop off was super easy" and the experience "went smoothly," which is particularly appealing for time-constrained users.
For Fairfax and Northern Virginia customers seeking direct contact with the Avis Fair Oaks Mall branch, here is the essential information.
- Address: 11943 Fair Oaks Mall, Fairfax, VA 22033, USA
- Phone: (703) 591-5766
- Mobile Phone: +1 703-591-5766
The Avis Car Rental branch at Fair Oaks Mall is exceptionally worth choosing for Virginia residents and visitors who prioritize ultimate convenience and seamless logistics. Its placement within a high-traffic, easily accessible retail center is its strongest selling point, providing a safe, well-known spot for both pickup and return. This aspect minimizes the often-tedious process of locating or getting transportation to/from an off-the-beaten-path rental office.
The consistent positive feedback on the transactional speed and the "friendly and helpful" nature of the staff demonstrates a strong commitment to customer satisfaction. Even the minor inconvenience of a car exterior needing a wash—as noted in a review—was outweighed by the overall smoothness of the interaction, suggesting the personnel prioritize getting the customer on the road quickly and efficiently.
Finally, the availability of both Car rental agency and Van rental agency services, coupled with the benefit of an Active military discount, ensures this Avis branch serves a broad segment of the Northern Virginia community with targeted value. For anyone in Fairfax looking for a reliable, centrally located rental option with a focus on quick, friendly service, Avis at Fair Oaks Mall stands out as a highly recommended local choice.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Photos




Avis Car Rental Location
Avis Car Rental
11943 Fair Oaks Mall, Fairfax, VA 22033, USA
Avis Car Rental Reviews
mallpricecleanfeerudedeskcheckowner/operatorscreamingdulles
★ 5★ 4★ 3★ 2★ 1I had a great experience here. Rented a car on a heavy snowy day, and surprisingly it was ready. Pick up and drop off was super easy. Since it was at the mall, getting an uber there and back was not an issue.
October 05 · DN TNI usually have poor luck with rental car agencies, but this experience went smoothly. This location is a satellite so don't expect full service. The car exterior was dirty and I had to wash it at home. Otherwise, the staff were friendly and helpful. Hope this experience carries over for other customers.
September 18 · Daniel CassidyDisappointing and Frustrating Experience at Avis Fair OaksMy experience with this Avis location was extremely disappointing. The location is very inconvenient and difficult to find. After checking in, they sent me to the parking lot of the mall to find and pick up the car myself — which was very confusing and unorganized. They told me the car was blue, but it turned out to be silver, making the process even more frustrating. The customer service was unhelpful and lacked professionalism. On top of that, while gas is around $3 per gallon, they charge nearly $10 per gallon to refill, which is unreasonable. Overall, it was a really painful and disappointing experience, and I would not recommend this location.
October 14 · Tim GhelichkhanWorst rental experience ever. The Indian guy at the front desk (I don’t know his name) is utterly rude and disrespectful.I rented the car only for one day, then I was charged $450 for the dog hair cleaning fee. My dog only stayed in the car for 3-4 hrs, and he is short haired. $450? What the hell? I can do a luxury detailing with that amount of $.Indian guy said ‘you are not supposed to bring a dog to a rental car.’ Says who? I rented Enterprise, hertz, Turo, Sixt, nobody told me that, and I do it all the time.The company itself is fine, I called customer service and they removed the fees because they traced the call that I made to the Indian guy and confirmed I was treated with disrespect and sloppiness.Shame on you… Avoid this guy at all cost…
September 15 · Bill ChenGreat location. Have rented from this location over a dozen times. The owner/person at front desk is friendly and provides great service. His cars are always clean and comfortable.
September 21 · Sanjana Hajela
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