Enterprise Rent-A-Car Introduce
When Virginia residents in the Northern Virginia area require a temporary vehicle—whether for a weekend getaway, extensive business travel, or as a replacement while their own car is in the shop—Enterprise Rent-A-Car is a recognized and trusted name. The Fairfax Nutley Street location stands out not just as a branch of a national leader but as a local service provider deeply committed to exceptional customer care. This particular office, situated conveniently in the 22031 area, specializes in providing a wide array of vehicle types, including standard cars and spacious vans, to meet the diverse needs of the local community.
This location goes the extra mile to ensure the rental process is seamless and stress-free. It is highly valued by customers for its professional staff, particularly for their proactive, problem-solving approach. Customers frequently praise the team for transforming potentially difficult situations—such as renting due to an auto accident or breakdown—into a comfortable and effortless experience. The commitment to a positive, personalized interaction makes this Enterprise branch a preferred choice for many Virginia drivers.
An important and distinguishing characteristic of this facility is its designation as a **women-owned** business. This speaks to its commitment to diversity and community involvement within the competitive Northern Virginia market. Furthermore, recognizing the significant military presence in the region, the location proudly offers **active military discounts**, providing tangible support to service members and their families. This combination of great service, community focus, and special offers reinforces its position as a reliable local partner.
The Enterprise Rent-A-Car branch is ideally situated for easy access by residents of Fairfax, Vienna, and other surrounding Northern Virginia communities. Its central location makes it highly convenient for quick pick-ups and drop-offs.
The exact location is: **3055 Nutley St, Fairfax, VA 22031, USA**.
Accessibility is a key priority for this location, ensuring all community members can utilize their services without logistical difficulty.
- **Wheelchair Accessible Entrance:** The premises are designed to accommodate all customers, providing an accessible pathway into the office.
- **Wheelchair Accessible Parking Lot:** Dedicated parking ensures convenient access for customers who require mobility assistance.
- **Onsite Services:** The availability of services directly on-site minimizes hassle, allowing for quick vehicle inspection, paperwork completion, and rental initiation without unnecessary delay.
As a comprehensive transportation provider, Enterprise Rent-A-Car offers solutions for both personal travel and light commercial needs, focusing on flexibility and vehicle variety.
- **Diverse Vehicle Rentals (Car Rental Agency):**
- **Economy & Compact Cars:** Ideal for navigating Northern Virginia traffic and maximizing fuel efficiency.
- **Midsize & Fullsize Sedans:** Comfortable options for business travel or family errands around Fairfax.
- **SUVs (Standard, Midsize, Compact):** Great for weekend adventures in the mountains or additional cargo space for shopping trips.
- **Luxury Vehicles:** For those seeking an upgraded driving experience for special events or important business meetings.
- **Commercial & Group Transport (Van Rental Agency):**
- **Minivans:** Excellent for family vacations or transporting larger groups of people comfortably.
- **Passenger Vans:** Available for larger group transportation needs, such as sports teams or community organization outings.
- **Customer Convenience Features:**
- **Onsite Services:** All aspects of the rental transaction, from paperwork to vehicle collection, are efficiently handled at the 3055 Nutley Street location.
- **Flexible Payments:** Accepts a variety of modern payment methods, including **Credit cards**, **Debit cards**, and **NFC mobile payments** (like Apple Pay or Google Pay), ensuring a fast and modern checkout process.
- **Specialized Rental Offerings:**
- **Insurance Replacement Rentals:** Frequently assists local residents needing a vehicle while their primary car is undergoing repair following an incident.
- **One-Way Rentals:** The network capability of Enterprise often allows customers to pick up a car in Fairfax and drop it off at another location, which is ideal for cross-state travel or airport drop-offs.
The Fairfax Nutley Street location differentiates itself through specific features and a notably strong service culture that enhances the overall rental experience.
- **Exceptional Customer Service Culture:** Reviews consistently describe the service as "superb" and the staff as "an absolute gem," highlighting professionalism, patience, and a genuine eagerness to help.
- **Proactive Problem-Solving:** The staff is known for their "incredible problem-solving ability," with an immediate "Let's figure this out" response to challenges, which is a significant relief for customers in stressful rental situations.
- **Women-Owned Business:** This distinction reflects a commitment to supporting diverse business leadership and management within the local community.
- **Active Military Discounts:** A valuable highlight for the many military families and personnel residing in or traveling through Northern Virginia, offering a tangible thank you for their service.
- **Accessibility Focused:** The dedicated **Wheelchair accessible entrance** and **parking lot** ensure that services are available to all members of the community, prioritizing convenience and inclusivity.
- **Personalized Service:** As one customer noted, the team, particularly key staff members, often remembers customers and their history with the company, transforming the transaction into a "genuine interaction" that feels less transactional.
- **Modern Payment Options:** Acceptance of **NFC mobile payments** provides a fast, secure, and touch-free way to complete the payment portion of the rental process.
For Virginia residents ready to book their next vehicle or van rental, the Nutley Street Enterprise team can be reached directly at their Fairfax office.
**Address:** 3055 Nutley St, Fairfax, VA 22031, USA
**Phone:** (703) 280-4646
**Mobile Phone:** +1 703-280-4646
Choosing the Enterprise Rent-A-Car on Nutley Street in Fairfax, VA, is worth it primarily for the unique combination of the reliability of a national brand and the unparalleled quality of local, personalized customer service. While vehicle selection and competitive pricing are standard expectations, this branch sets itself apart through its staff's dedication to making the rental experience as smooth as possible. As local customers attest, the team's ability to handle complex or stressful rental situations with a "proactive and can-do attitude" is a standout reason for repeat business.
Furthermore, the visible commitment to community values—as a **women-owned** business offering **active military discounts**—resonates strongly with the Northern Virginia populace. For military families and individuals who value supporting diverse local enterprise, this Enterprise branch provides an excellent choice.
Accessibility features, including the dedicated parking and entrance, ensure that the rental process is straightforward for every individual, a level of detail that speaks to their inclusive operating philosophy. Whether you need a simple economy car for a few days, a large SUV for a trip to the coast, or a minivan for a family visit, the Fairfax Nutley Street location provides the vehicles, the service, and the convenience necessary to keep your life moving smoothly across Virginia and beyond. The trust built through personal attention and exceptional service makes this a smart rental decision.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
3055 Nutley St, Fairfax, VA 22031, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1The enterprise customer service was superb and the upgrade in he size of my choice in vehicles really help me have a better driving experience. The vehicle ran as expected , the mileage was pretty high for the year of the vehicle and it had odd smoke smell coming out of AC unit when starting up. The cabin filter definitely needs replacement. Overall GREAT job Enterprise team !! I would rent form Enterprise anytime. Thanks and kudos to the Fairfax Nutely crew keeping everything running smoothly.
September 22 · Ken TaylorChelsea at the Enterprise on Nutley Street is an absolute gem. I've been to this location multiple times, and every single experience has been a pleasure, thanks to her. She is the epitome of professionalism and is always so eager to help, no matter the situation.One of the things I appreciate most about Chelsea is her incredible problem-solving ability. When faced with a challenge, she never responds with "no, I can't do this." Instead, her immediate response is always, "Let's figure this out." This proactive and can-do attitude is so reassuring, especially when you're dealing with the stress of needing a rental car due to an issue with your own vehicle.Beyond her problem-solving skills, Chelsea is also extremely patient and accommodating. It truly feels like I'm talking with a friend rather than an employee. She seems to always be working, and it's so helpful because she remembers me and my history with the company. This personal touch makes the entire process feel less transactional and more like a genuine interaction.Renting a car is often a necessity born from a stressful situation, not a casual outing. Chelsea understands this completely. She doesn't just make the process smooth; she makes you feel completely at ease. She transforms what could be a difficult and frustrating experience into one that is comfortable and effortless. It’s a true pleasure to work with her, and I can't recommend her highly enough. Chelsea is a star, and this Enterprise location is lucky to have her.
August 21 · Heather ShafferI reserved a full-size elite vehicle and completed the online check-in in advance. Upon arriving on time, I waited 20 minutes before being given a mid-size elite instead. When I inquired about the discrepancy, I was initially told the two were equivalent. Only after pressing the issue did the representative acknowledge that they are, in fact, different vehicle classes. Despite this, no pricing adjustment was offered, and I didn’t have time to pursue it further.While this wasn’t a major issue, it was handled unprofessionally. If a company branch struggles with a relatively minor matter like this, it doesn’t inspire confidence in their ability to handle more serious situations.
May 24 · Qutaiba IdlbiUPDATE:: They also tried to give me a Nissan versa, which is a compact. I do not see compact on either of my reservations……9854 Fairfax Blvd, Fairfax, VA 22030Try this enterprise instead, never had an issue at the other Fairfax location! First time here, unaccommodating, unfriendly, and they receive your reservations a minimum of 48 hours after you make them. “We received your reservation today (Tuesday, June 24, 2025).”I was hit, insurance set up everything. I’m now sitting in an uber because it takes them 48 hours to receive your rental request and verify by a phone call information that is required at the time of rental. 2 Ubers, 3 days without a vehicle, and it’s my fault for not confirming before I arrived.
June 24 · Travis PI initially reserved a premium full-sized SUV at one of their sister locations along Lee Highway, which was to be used to carry 8 people.On the day of pick up, I was told the SUV class I reserved could not be dispatched due to a safety recall, which was understandable. The receptionist offered a different vehicle that should have 8 seats, which was a Dodge Durango available at the Nutley Street branch. I was lent a Hyundai Palisade to drive the Nutley St branch and essentially exchange vehicles.I asked the first receptionist I engaged with to confirm that the Durango has eight seats, to which they confirmed that ALL Durangos are 8 seaters.Giving them the benefit of the doubt, I waited for the vehicle. As soon as the vehicle pulled up to the front, another receptionist did a quick walk around the vehicle as usual, to which I asked her to confirm if the Durango has eight seats, to which she pointed out the bench seats (sits 3) in the center of the vehicle.Most mid to full sized vehicles usually come with three seats in the back, so I assumed that because there is a bench seat in the center that the vehicle would accommodate 8 in total.As soon as I picked up my passengers, however, I realized the back seats did NOT accommodate 3 people. The most it accommodated was 2, while 3 are able to sit in the center bench. Hence, we had to make some arrangements which was an inconvenience to me and the people I was supposed to be transporting.A simple Google search will tell you that a modern Durango will seat 7 people, which is the complete opposite from what all receptionists I’ve talked to said.That said, I give this branch 3 stars because the service was decent enough, was lent a vehicle to drive between branches with no extra charge, and did not charge me based on the premium full-size SUV rental. However, while I understand that not everyone needs to be a car person, at least know how many occupants your vehicles accommodate.
June 11 · Eryn Montoya
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