Enterprise Rent-A-Car

- 14615 Lee Hwy, Centreville, VA 20121

For residents of Centreville, Fairfax County, and the greater Northern Virginia region, having access to a reliable, customer-focused car rental agency is crucial, especially when needing a replacement vehicle after an accident or for managing group travel logistics. The Enterprise Rent-A-Car branch located at 14615 Lee Hwy in Centreville, VA 20121, stands out as a highly recommended local option, primarily due to its exceptional standard of personalized service and commitment to the community.

This location proudly identifies as a Women-owned business, bringing a distinct focus on detail and customer care to the high-volume car rental market. The positive customer reviews are overwhelmingly focused on the staff’s dedication, with one renter praising employees Zoe and Eric for going "above and beyond to make the experience smooth and stress-free" following an accident, noting their "kindness, professionalism, and attention to detail." This highlights Enterprise's traditional focus on the local, "home city" rental market—serving customers when they need a vehicle most, often due to repairs or insurance claims.

Beyond its commitment to service, the Centreville branch offers practical benefits for local Virginia users, including the provision of Active military discounts, an essential feature for the large population of service members and their families in the D.C. Metro area. Additionally, the location is set up for total accessibility, featuring both a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring a comfortable experience for every customer.

The following detailed guide provides a comprehensive look at the Enterprise Rent-A-Car on Lee Highway, helping Centreville and Fairfax County residents understand why this agency is often the first choice for their temporary transportation needs.

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The Enterprise Rent-A-Car facility at 14615 Lee Hwy in Centreville, VA, is a key component of the local transportation infrastructure, serving as both a Car rental agency and a Van rental agency. It is strategically positioned to assist residents and businesses in Centreville, Manassas, and surrounding Fairfax and Prince William counties with short-term, medium-term, and insurance replacement rentals.

Unlike airport locations, this branch specializes in catering to local needs. Enterprise is globally known for prioritizing customer service and a vast network, and this local Centreville office embodies that principle. It has gained a reputation for being responsive and accommodating, even in complicated situations, such as managing a customer's need to change their rental car twice, to which the staff simply replied, "Sure, no problem!—no hassle, no stress."

The location operates with structured business hours to serve the community throughout the work week and on Saturdays:

• Monday - Friday: 7:30 AM - 6:00 PM
• Saturday: 9:00 AM - 12:00 PM
• Sunday: Closed

These hours are designed to align with typical insurance and collision center schedules, facilitating easy pick-up and drop-off during the repair process. For returns outside these times, customers can utilize the After-Hours Returns service.

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The Centreville Enterprise branch is conveniently situated right on Lee Highway (US Route 29), a primary east-west corridor in Fairfax County. This location offers excellent regional connectivity, with quick access to major routes such as I-66, which is vital for commuting into Washington D.C. or traveling west into the Shenandoah Valley.

Its strategic placement makes it an ideal pick-up spot for Virginia residents who need to quickly access cultural or recreational areas. Nearby attractions easily reachable with a rental include the historic Bull Run Regional Park, Manassas National Battlefield Park, and various shopping and dining destinations in the Centreville and Fair Oaks Mall areas.

In line with its focus on serving all members of the community, the business ensures physical accessibility:

• Wheelchair Accessible Entrance: Provides easy entry into the rental office for customers utilizing mobility devices.
• Wheelchair Accessible Parking Lot: Dedicated parking is available to facilitate safe and convenient access from the vehicle to the office.

This commitment to accessibility reflects the branch’s overall customer-first philosophy.

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The Enterprise Rent-A-Car in Centreville provides a versatile fleet and service package designed to cover all vehicle needs for the Northern Virginia market:

• Car Rental Agency Services: Offers a full spectrum of cars, from economical compact models perfect for local commuting and fuel efficiency to comfortable full-size sedans, premium vehicles, and spacious SUVs suitable for family travel or longer trips throughout the Commonwealth of Virginia.
• Van Rental Agency Services: Provides minivans and full-size passenger vans, essential for group transportation—ideal for everything from church outings and team travel to large family gatherings and airport runs to Dulles (IAD).
• Insurance and Replacement Rentals: Enterprise is recognized as a leader in handling insurance replacement rentals, working directly with insurance companies and body shops to secure and manage vehicles for customers whose personal cars are undergoing repair.
• Free Pick-up Service: A signature Enterprise service, they will pick up customers at their home, office, or repair shop to bring them to the rental location, greatly enhancing convenience for those without transportation.
• Onsite Services: All rental management, including paperwork, vehicle inspection, and key exchange, is conducted on-site for a complete, face-to-face service experience.
• After-Hours Returns: Customers can return vehicles outside of standard operating hours, typically by dropping keys and rental jacket into a secure drop box, providing flexibility for late travelers.

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Several key features distinguish the Enterprise Rent-A-Car at 14615 Lee Hwy as a top choice for local Virginia users:

• Identifies as Women-Owned: Operating with a dedicated focus on business leadership and customer experience, this designation speaks to a localized, personal commitment to service quality.
• Exceptional Customer Service Focus: Verified by customer testimonials that highlight staff members who proactively managed insurance coverage limits, showed kindness during stressful times, and worked hard to recover accidentally left items, demonstrating service that truly goes "above and beyond."
• Active Military Discounts: Enterprise offers special rates and discounts for active duty personnel, veterans, and military families, recognizing and supporting the large military community in Northern Virginia.
• Payment Flexibility: Accepts a wide array of payment methods, including major Credit cards, Debit cards, and supports modern NFC mobile payments for quick and secure transactions.
• Commitment to Full Accessibility: The inclusion of a Wheelchair accessible entrance and Wheelchair accessible parking lot ensures that all members of the community can access their services without issue.

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For Centreville residents or those traveling through Fairfax County who need to book a vehicle or arrange a pick-up, the primary contact information for this branch is:

Address: 14615 Lee Hwy, Centreville, VA 20121, USA

Phone: (703) 828-3345

Mobile Phone: +1 703-828-3345

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The Enterprise Rent-A-Car location in Centreville, VA, is an outstanding choice for local Virginia users, and its value proposition is uniquely tied to its quality of service, particularly in challenging rental situations. For customers whose rental needs stem from an accident or vehicle repair—a common scenario for this "home city" branch—the human element provided by the staff is worth choosing above almost any other factor.

Customer testimonials are a powerful endorsement of this service quality. The staff's willingness to go the extra mile, such as managing rental coverage limits during a claim and effortlessly processing vehicle changes, is invaluable when a renter is already dealing with the stress of a non-functional personal car. Furthermore, the dedication to recovering a customer’s left-behind item, even after the vehicle was rented to another party, speaks volumes about the team’s commitment to client satisfaction long after the transaction is complete. In the service industry, this level of proactive problem-solving and courtesy is a major competitive advantage.

The second compelling reason for residents of the D.C. Metro area to choose this location is the combination of its Women-owned business status and the provision of Active military discounts. Supporting a locally-owned, diversely-led business while simultaneously benefiting from cost savings for military personnel and their families provides both a financial and community-focused incentive to rent here.

Finally, the operational conveniences—including the signature free customer pick-up service, extensive payment options (Credit, Debit, and NFC mobile), and physical accessibility features—make the logistics of renting stress-free. For a local user in Centreville, having a rental agency that can pick them up from their home or body shop and provide a friendly, hassle-free process during a difficult time makes this Enterprise branch highly recommendable.

In conclusion, the Enterprise Rent-A-Car on Lee Highway is worth choosing for the local Virginia user who values:

• Superior Customer Service: The primary reason to choose this branch, as documented by multiple exceptional reviews related to staff professionalism, accommodation, and helpfulness, especially during insurance replacements.
• Community and Military Support: Choosing a Women-owned business that actively provides discounts to the military community.
• Convenience: Utilizing the free pick-up service and the flexible payment and return options.

For a reliable, stress-reducing car rental experience in Fairfax County, the Centreville Enterprise location proves that personalized, high-quality service remains paramount.

Enterprise Rent-A-Car

14615 Lee Hwy, Centreville, VA 20121, USA