Hertz Car Rental - Fairfax - Courtyard Mariott Fair Oaks Introduce
For residents and visitors in the Northern Virginia area seeking reliable and convenient transportation, the Hertz Car Rental agency located within the Courtyard by Marriott Fair Oaks in Fairfax, VA, offers a valuable service. As a well-established global brand, this local Hertz outlet provides a streamlined way to secure a vehicle for business travel, weekend excursions, or when your personal car is temporarily unavailable. Situated in the bustling Fairfax area, this location caters to the dynamic travel needs of the region, providing a comprehensive fleet ranging from compact cars perfect for navigating city streets to spacious SUVs for family trips and specialized vehicles like cargo vans.
The agency operates as a dedicated car rental service, often referred to as a "HLE" (Hertz Local Edition) location, meaning it focuses on serving local customers who need a rental not typically associated with airport travel. This distinction often translates to a more personalized, accessible experience right in the heart of the community. Users appreciate the flexibility that comes with having an onsite rental option, especially if they are staying at the hotel or work nearby.
While the convenience of this Courtyard Marriott location is a major draw, prospective customers should always verify their reservation details, especially pick-up times, directly with the local office. Some customer feedback has noted that service availability at the desk, particularly for vehicle pick-ups, can be inconsistent, occasionally leading to unexpected delays or complications. We recommend utilizing the provided phone numbers to confirm your reservation and the availability of staff before making non-refundable travel arrangements to the site. Despite these reported service inconsistencies, the location has been positively noted by some customers for having available vehicles when other branches were sold out, highlighting its potential value during peak demand.
The Hertz Car Rental office is conveniently located inside the Courtyard by Marriott Fair Oaks, making it highly accessible for both hotel guests and local Northern Virginia residents.
The precise street address is:
11220 Lee Jackson Memorial Hwy, Fairfax, VA 22030, USA.
This prime Fairfax County location is strategically positioned just off major thoroughfares, including US-50 and US-29 (Lee Highway and Lee Jackson Memorial Highway, respectively), ensuring easy access whether you're coming from the local Fair Oaks Mall area or other parts of Fairfax, Reston, or Chantilly. Its proximity to these main roads makes it a perfect starting point for exploring the wider Mid-Atlantic region. For instance, you are only about a thirty-minute drive from the heart of Washington D.C., allowing you to secure a rental vehicle quickly for business meetings in the capital or for a day of sightseeing. Similarly, the historic city of Alexandria, Virginia, is roughly a thirty-minute drive to the east. The location’s embedded nature within a Marriott hotel means it benefits from the hotel’s overall infrastructure and convenient positioning.
In terms of physical access, the Hertz office is committed to ensuring a welcoming environment for all patrons. The facility is equipped with a wheelchair accessible entrance, and designated wheelchair accessible parking lots are available near the hotel and rental desk area, facilitating a smoother experience for customers with mobility considerations. Parking is generally ample, though specific instructions for rental vehicle pick-up and return should be followed upon booking.
This Hertz Car Rental agency offers a variety of services designed to meet diverse customer needs, from short-term rentals to specialized transport solutions.
- Standard Car Rental: Offering a wide selection of vehicle classes, including small sedans (e.g., Ford Focus, Chevrolet Spark), medium and large sedans (e.g., Chevrolet Malibu), SUVs (e.g., Nissan Rogue, Jeep Compass, Nissan Pathfinder), and passenger vans (e.g., Chrysler Pacifica) to suit individual, family, and group travel requirements.
- Cargo Van Rental: Specialized rental of cargo vans is available for customers needing light commercial transport, moving assistance, or the ability to haul larger items.
- Onsite Services: The convenience of having the rental desk physically located inside the Courtyard by Marriott Fair Oaks hotel.
- Insurance and Protection Options: Customers can inquire about and select various coverage options, which typically include Liability Insurance Supplement (LIS), Loss Damage Waiver (LDW), Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC), to provide peace of mind during their rental period.
- AAA Member Benefits: Qualified members of AAA may be eligible for exclusive discounts, free use of a child/infant seat, complimentary additional drivers, a free Hertz Gold Plus Rewards® membership, and reduced rates on the Hertz NeverLost® GPS system. Free unlimited mileage on most rentals is another common benefit for members.
- Active Military Discounts: This location is proud to offer special discounts for active military personnel, a highly valuable feature for the large military community across Northern Virginia.
The Hertz location at the Courtyard Marriott Fair Oaks boasts several features that enhance the rental experience for local users.
- Specialized Vehicle Availability: Beyond the standard fleet, the availability of specialized vehicles such as Cargo Vans expands the utility of this location for small business owners or individuals undertaking moving or large transport tasks in the area.
- Accessibility Features: Commitment to inclusivity is demonstrated through the presence of a wheelchair accessible entrance and dedicated accessible parking lots, ensuring ease of access for all patrons.
- Flexible Payment Methods: The agency accepts a variety of payment options for convenience, including major Credit Cards, Debit Cards, and modern NFC Mobile Payments (such as Apple Pay or Google Pay), accommodating customer preferences.
- Promotions and Loyalty Programs: The location supports major Hertz-wide initiatives, including the Hertz Gold Plus Rewards program for expedited service and rewards, as well as savings for travelers aged 50 and over.
- Local Convenience: Operating out of a hotel allows for an easy-to-find, consistent, and well-maintained physical location, removing the need to travel to a busy, standalone office or airport rental center.
For general inquiries, reservations, or to verify existing booking details, customers are advised to contact the local office directly using the information provided below. Given some customer reports of inconsistent staffing for pick-ups, direct communication with the local branch is the most reliable way to ensure a smooth start to your rental.
The operational hours for this Hertz Local Edition (HLE) are typically structured to serve non-airport customers. While hours may vary, they generally align with local business needs: Monday through Friday, 8:00 AM to 5:00 PM, and Saturday, 9:00 AM to 12:00 PM, with the office typically closed on Sundays. Always confirm current operating hours with the staff.
Address:
11220 Lee Jackson Memorial Hwy, Fairfax, VA 22030, USA
Phone:
(703) 646-9384
Mobile Phone:
+1 703-646-9384
Choosing the Hertz Car Rental location at the Courtyard Marriott Fair Oaks is a compelling option for a variety of Virginia-based customers. Its location in Fairfax provides superior logistical convenience compared to battling the traffic and crowds of a major airport rental center. This is especially true for residents of Fairfax County and the surrounding Northern Virginia suburbs who need quick access to a rental without a lengthy commute. The easy access from key highways, US-50 and US-29, saves valuable time, allowing you to get on the road faster whether your destination is a client meeting in Tysons Corner or a weekend getaway in the Shenandoah Valley.
The combination of a diverse fleet, including crucial options like cargo vans, and the availability of valuable discounts, such as the active military discount, makes this branch particularly advantageous for a broad segment of the local population. Furthermore, the numerous vehicle types on offer, from economical cars for single-day rentals to large SUVs for extended family travel, ensures that almost any transportation need can be met. Loyalty program members also benefit from using their Gold Plus Rewards, enjoying a smoother reservation and pick-up process, which is often a priority for frequent travelers.
However, potential renters must also consider all available information when making their decision. A significant point of feedback from past customers has indicated that there can be substantial unreliability with the on-site staff for vehicle pick-ups, with some reports suggesting that the Hertz desk employee occasionally does not show up. This lack of reliable on-site staffing, which has been noted as a recurring issue by Marriott personnel, has unfortunately left some customers without a reserved vehicle and facing unexpected travel expenses. Therefore, while the centralized brand and location are excellent, it is absolutely essential for Virginia customers to exercise diligence: always call the local phone number provided above to confirm both the reservation and the operating status of the desk before traveling to the location for your intended pick-up. Taking this simple precautionary step will significantly mitigate the risk of encountering a service disruption and ensure you can fully enjoy the convenience and fleet quality that Hertz is known for. Ultimately, the potential for securing a vehicle when other locations are sold out, combined with its accessibility, makes it a location worth considering, provided you confirm your service details beforehand.
Hertz Car Rental - Fairfax - Courtyard Mariott Fair Oaks Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Fairfax - Courtyard Mariott Fair Oaks Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - Fairfax - Courtyard Mariott Fair Oaks Photos









Hertz Car Rental - Fairfax - Courtyard Mariott Fair Oaks Location
Hertz Car Rental - Fairfax - Courtyard Mariott Fair Oaks
11220 Lee Jackson Memorial Hwy, Fairfax, VA 22030, USA
Hertz Car Rental - Fairfax - Courtyard Mariott Fair Oaks Reviews
deskpickupcallspriceinsuranceemailreviewsmanageremployeesmell
★ 5★ 4★ 3★ 2★ 1Traveled during Oct 11-14, 2025 and this was the only place that had a Hertz vehicle for rent. The team members at this location were nice. Car was OK (had a weird smell but beggars can't be choosers since it was the only car available). Not getting a 5 star rating because the HERTZ website was horrible indicating that I had a car reserved at a different HERTZ location when in fact, no cars were available. And HERTZ only paid for 1 of my LYFTs that I needed to take vs the other 2 LYFT's that I was not expecting. The 2 stars are for the 2 members that I encountered that were nice.
October 15 · Philip GeorgeDO NOT RESERVE A PICK-UP AT THIS LOCATION.The employee that works the Hertz desk apparently doesn’t show up and you’ll be left without a way to pick up your car.I asked the Marriott employees and they said the Hertz employee makes a habit of this.UPDATE: I tried to take Hertz up on their offer to resolve the issue after they replied. They didn’t resolve anything. It was a total waste of time.
August 03 · Patrick AshamallaReservation for one way rental from here to IAD made on 15 May. After receiving multiple confirmation emails, on June 25 and hours before pick up, store calls to say they will not honor the reservation and they do not support one way rentals. Explained that we are active duty military in a summer move and waiting to the last minute after over a month of reservation put us in a very tight bind as our cars are being shipped tomorrow. Did not change outcome. The store could have told us this policy weeks ago and gave us time to adjust, they chose not to.
June 25 · Bruce MayeauxI was really worried because the Google reviews were so bad, but I think the staff has changed recently—!!! He is amazing. The service was quick and friendly, and he answered all my questions right away. There were no issues with any of the procedures. It would just be good to check this location’s operating hours in advance!
August 15 · 윤상미All the comments below are truly true.Guys are late to work, rude, no cars on the lot. No visible sign of Hertz anywhere. They are differing everyone’s requests instead of helping.The manager, Ian Sheesley, probably the worst manager I ever talk to in my life, I swear. And no wonder his branch is so terrible. And it’s a bad image on Hertz. Hertz need to know how their customers are treated at some of their branches and do an internal investigation.
May 28 · Bo Gard
More Car Rental Near Me
Zylls Car Rental & Leasing4.0 (74 reviews)11350 Random Hills Rd Suite 800, Fairfax, VA 22030, USA
Budget Car Rental3.0 (103 reviews)11943 Fair Oaks Mall, Fairfax, VA 22033, USA
Avis Car Rental3.0 (135 reviews)11943 Fair Oaks Mall, Fairfax, VA 22033, USA
Enterprise Rent-A-Car4.0 (623 reviews)9854 Fairfax Blvd, Fairfax, VA 22030, USA
Enterprise Rent-A-Car4.0 (405 reviews)3055 Nutley St, Fairfax, VA 22031, USA
DLK Medical Transport LLC5.0 (13 reviews)13340 Tannery Ct, Fairfax, VA 22033, USA
Enterprise Rent-A-Car3.0 (211 reviews)9570 Burke Rd, Burke, VA 22015, USA
Enterprise Rent-A-Car4.0 (423 reviews)4048 Walney Rd, Chantilly, VA 20151, USA
Drive X5.0 (14 reviews)14325 Willard Rd Suite 100A, Chantilly, VA 20151, USA
Drive Force Inc1.0 (1 reviews)11890 Sunrise Valley Dr #301, Reston, VA 20191, USA
Enterprise Rent-A-Car4.0 (64 reviews)14615 Lee Hwy, Centreville, VA 20121, USA
Flexdrive Car Rental2.0 (97 reviews)8201 Leesburg Pike Suite 600, Vienna, VA 22182, USA
Categories
Top Visited Sites
Enterprise Rent-A-Car4.0 (329 reviews)
BEST RENTALS INC3.0 (3 reviews)
Avis Car Rental3.0 (84 reviews)
Enterprise Rent-A-Car4.0 (482 reviews)
PV Fleet LLC0.0 (0 reviews)
Express Rent-A-Car3.0 (58 reviews)Trending Car Rental Blog Posts
How to Handle a Delayed or Canceled Flight When Your Rental Car Booking is Affected
What Every Driver Should Ask at the Rental Desk Before Signing the Agreement | LifeStar Car Rental
What Every Traveler Should Know About Vehicle Type Upgrades
How to Choose the Best Rental Car for Visiting U.S. Theme Parks, Water Parks & Family Resorts
7 Reasons to Book a Rental Car Instead of Using Ride-Share Apps
Renting a Car for a Road Trip: Best Routes, Vehicle Picks & Packing Tips | Lifestarcarrentalmn.com
