Avis Car Rental

- 241 Grove St, Worcester, MA 01605

Choosing the right car rental service in Massachusetts is essential whether you're planning a weekend getaway to the Berkshires, commuting for business in Boston, or simply need temporary transportation while your primary vehicle is in the shop. For those in Central Massachusetts, particularly the Worcester area, the local Avis Car Rental location at 241 Grove Street stands out as a reliable option for a wide range of rental needs. This location operates as both a dedicated Car Rental Agency and a Van Rental Agency, providing flexibility for individual drivers, families, and larger groups alike.

Avis is a globally recognized brand known for its extensive fleet and commitment to customer service, bringing a professional standard to the local Bay State community. This branch offers the convenience of neighborhood service combined with the resources of a major national provider. From one-way rentals perfect for moving or cross-country trips, to the availability of hybrid vehicles for the fuel-conscious Massachusetts driver, this location aims to meet the diverse demands of the local populace.

It is important for customers to be aware that while the local branch at 241 Grove Street provides a dedicated phone number, some customer experiences indicate that calls may be routed to a centralized, non-local call center for general reservations and inquiries. For highly specific local requests, such as securing certain specialty vehicles like a 15-seat van, direct coordination with the local office staff is typically recommended. We advise making reservations online or through the standard channels and confirming specific, unique requirements, such as specialty vehicles, as early as possible.

Location and Accessibility

The Avis Car Rental branch is strategically located at 241 Grove St, Worcester, MA 01605. This address places the rental office conveniently near major roadways, offering easy access for residents and visitors throughout Worcester County and the greater Central Massachusetts region. The location is situated at the corner of Grove Street and Sagamore Road, with the rental counter and cars all available on-site, simplifying the pickup and drop-off process.

For local customers requiring a ride to the rental office, the search results suggest that a free pick-up service may be available. Customers should call the location directly using the local phone number provided at the time of reservation to confirm availability and terms for this service. This service can be a significant convenience for those whose car is being repaired or who are arriving via local public transit.

Accessibility is a key consideration for all local businesses, and this Avis location provides dedicated services to accommodate all patrons. The facility explicitly features:

• Wheelchair accessible parking lot.
• Dedicated services for drivers and passengers with disabilities (available upon request with advanced notice, as per general corporate policy).

Operating hours typically run from Monday through Friday from 8:00 AM to 6:00 PM, and on Saturday and Sunday from 8:00 AM to 3:00 PM. We recommend confirming specific hours of operation and holiday schedules directly with the branch when planning your rental. Returns are generally handled at the same on-site location as the pick-up.

Services Offered

As a full-service car and van rental agency, the Avis location in Worcester offers a comprehensive range of rental services to cover most transportation needs across Massachusetts and beyond. The fleet typically includes various classes of vehicles, from small economy cars ideal for city driving in Worcester or Boston, to larger SUVs and vans suitable for family trips or group travel.

• Short-Term Car Rental: Daily and weekly rentals across a spectrum of vehicle classes, including compact, sedan, SUV, and luxury options.
• Van Rental Agency Services: Offering passenger vans (such as 12- and 15-passenger models) and minivans (7-8 passenger models), which are essential for group outings, team travel, or large family gatherings in the Bay State.
• Long-Term Car Rental: Rentals extending up to 11 months, ideal for temporary assignments, extended visits to Massachusetts, or while waiting for a new vehicle purchase.
• One-Way Rentals: Allowing customers to pick up a car in Worcester, MA, and drop it off at a different Avis location across the state or the USA, which is convenient for cross-state travel, moving, or non-circular road trips.
• Hybrid Vehicle Options: Availability of fuel-efficient models, such as a Toyota Prius Hybrid or similar, which helps drivers save on gas costs—a welcome feature on longer Massachusetts road trips.
• Avis Preferred Service: A loyalty program designed to speed up the rental process, allowing members to skip the line at pickup and expedite returns.
• Optional Rental Enhancements: Availability of add-ons like GPS navigation, gas service options, SiriusXM® satellite radio, and Extended Roadside Assistance.

Features / Highlights

Several key features of the 241 Grove Street location and the corporate offerings enhance the customer experience for Massachusetts residents:

• Active Military Discounts: The branch offers discounts specifically for active military personnel, acknowledging the service of those in the armed forces.
• Convenient Payment Options: The location accepts major Credit Cards and Debit Cards for payment, offering financial flexibility for renters. Note that a credit check and a second form of ID may be required when using a debit card, and certain holds may apply, which is standard procedure.
• Fuel-Saving Options: The ability to reserve a hybrid vehicle is a major highlight, especially for budget-conscious drivers or those looking to reduce their carbon footprint while navigating New England. One customer review highlighted the pleasant surprise of a hybrid rental and the resulting savings on gas during a long-distance trip.
• Free Local Pick-Up Service: Available for local renters, which is particularly helpful if you do not have a ride to the rental office. Customers must contact the location directly to utilize this service.
• Robust National Support: While local, the branch is backed by Avis's 24/7 Roadside Assistance and a comprehensive customer service structure, providing peace of mind during any rental period.

Contact Information

For general inquiries, reservations, and to confirm local vehicle availability, use the following contact details:

• Address: 241 Grove St, Worcester, MA 01605, United States
• Local Phone: (508) 752-9501
• Alternative Contact (Mobile): +1 508-752-9501

For major customer support, such as general reservations, billing, or global issues, the corporate toll-free number for the United States is 1-800-352-7900.

What is Worth Choosing Avis Car Rental on Grove Street

For those living in or traveling through Central Massachusetts, the Avis Car Rental location on Grove Street in Worcester offers a compelling blend of local convenience and international quality. The primary reasons to choose this branch stem from its vehicle diversity and commitment to customer needs. The explicit availability of both standard passenger vehicles and larger van rentals makes it a versatile choice, catering to everything from weekend errands to large group transportation needs.

A key differentiator is the positive customer feedback regarding the one-way rental experience, noting quick and easy pickup even for long-distance trips. Furthermore, the provision of modern, fuel-efficient hybrid vehicles offers tangible savings on gas, which is a valuable asset on Massachusetts' extensive road network. For those who serve or have served, the Active Military Discounts represent a thoughtful commitment to the community.

While one piece of customer feedback mentioned challenges with connecting directly to the local office via phone, the provided local number (508-752-9501) remains the correct point of contact. For best results on complex requests like specialty van rentals, it is recommended to make the initial reservation through the established online or central system, and then follow up with the local number during operating hours to ensure specific vehicle types, such as a 15-seat van, are secured and confirmed by the local staff at 241 Grove Street. By offering essential services, a diverse fleet, and accessible facilities, Avis in Worcester is a strong contender for your next car or van rental in Massachusetts.

Avis Car Rental

241 Grove St, Worcester, MA 01605, USA