Hertz Car Rental - Costa Mesa - Harbor Boulevard Introduce
For California residents and visitors navigating the diverse terrain and busy urban centers of Orange County, having a reliable, flexible car rental option is essential. The Hertz Car Rental location on Harbor Boulevard in Costa Mesa stands as a well-known resource for meeting both personal and commercial transportation needs. This branch is designed to be a local hub, providing quick, onsite services and a broad fleet to accommodate everything from a scenic drive along the coast to a significant moving or business logistics task.
The experience at this location is characterized by a focus on efficiency and customer service, aiming to minimize the time spent on formalities and maximize the time spent on the road. For many local users, the convenience of a neighborhood location, paired with the reliability of a major national brand like Hertz, provides a reassuring combination. Whether you require a standard sedan for business travel, a larger SUV for a family trip to Disneyland, or even a specialized vehicle for a home project, this branch works to simplify the rental process.
However, as with any high-volume service provider, customer experiences can vary. While many customers, such as one reviewer, praise the "great professionalism" and appreciate the personal tutorial on a new car’s features and an unexpected free upgrade, others have faced significant issues related to staff communication and policy adherence, particularly concerning the contentious matter of leaving personal vehicles overnight. It is a place where clarity and adherence to the stated rules are paramount for a smooth experience.
Location and Accessibility
The Hertz Car Rental branch is strategically located in a high-traffic area of Costa Mesa, providing excellent local access for residents of Newport Beach, Irvine, and surrounding Orange County communities. Its address is:
2706 Harbor Blvd, Costa Mesa, CA 92626, USA
The location is situated near the intersection of Harbor Boulevard and Adams Avenue, placing it conveniently close to major retail centers and a short drive from the 405 Freeway, which is the main artery connecting Southern California. This positioning makes it an easy spot for both local pick-ups and returns without the necessity of navigating the congestion of a major airport rental facility.
In line with modern service standards, the facility ensures full physical accessibility for all customers. This includes a clearly marked wheelchair accessible entrance and a dedicated wheelchair accessible parking lot. This thoughtfulness ensures that every renter can conduct their business comfortably and efficiently upon arrival.
Services Offered
This Hertz location is primarily a car rental agency offering a diverse range of vehicles and supplementary services tailored to both leisure and commercial clients:
- Passenger Vehicle Rentals: A comprehensive selection of standard vehicles, including economy cars, midsize sedans, full-size SUVs, minivans, and potentially specialty collections like performance or luxury models, subject to local inventory.
- Cargo Van Rental: A notable inclusion is the availability of cargo vans, which is highly beneficial for local businesses, residential moving, or large-item transport needs in the Costa Mesa area.
- Onsite Services: The branch focuses on providing all necessary services directly on-location, allowing for quick processing, vehicle inspection, and direct staff interaction.
- Flexible Payment Options: Renters can complete transactions conveniently using all major credit cards, debit cards, and modern NFC mobile payments.
- Active Military Discounts: As a recognized highlight, the agency offers special rate reductions and benefits to active military personnel, which is a valuable saving for service members and their families in the region.
- Personalized Setup Assistance: As noted by a customer, staff members are willing to dedicate time to explain vehicle features, set up technology like Bluetooth, and provide quick tutorials, enhancing the overall user experience, especially with new or unfamiliar models.
Features / Highlights
The key features that distinguish the Hertz Car Rental on Harbor Boulevard are centered around convenience, value, and customer interaction:
- Dedicated Local Branch Convenience: Operating as a local Home Link Exchange (HLE) site, it provides a crucial service away from the often-congested John Wayne Airport (SNA) rental area, catering specifically to neighborhood renters and businesses.
- Inclusion of Cargo Vans: The availability of cargo van rentals broadens its utility significantly, positioning it as a one-stop-shop for personal transport and small-scale logistical needs.
- Military Discount Program: The active military discount is a significant value-add, recognizing and providing savings for service members who are either stationed nearby or traveling through California.
- Speedy and Professional Service: Customers have specifically highlighted the efficiency of the check-in process—describing being "in and out in less than 10 minutes"—when the operation is running smoothly, a major benefit for time-sensitive renters.
- Commitment to Accessibility: Full provisions for a wheelchair accessible entrance and parking lot ensure the branch is welcoming and usable for everyone in the community.
- Potential for Free Upgrades: The option of staff offering free vehicle upgrades, as experienced by a customer, is a valuable perk that enhances the rental for those with a flexible booking.
Contact Information
For immediate inquiries regarding car availability, rental terms, or to speak directly with an agent at this Costa Mesa location, please use the following contact details:
Address: 2706 Harbor Blvd, Costa Mesa, CA 92626, USA
Phone: (714) 556-4473
Mobile Phone: +1 714-556-4473
Given the potential for high demand, especially during peak travel times in Orange County, it is always recommended to call the location directly or book online well in advance. For commercial or specialized needs, such as reserving a cargo van, direct contact with the branch is the best way to confirm inventory and specific policy details.
What is Worth Choosing
Hertz Car Rental on Harbor Boulevard is a strong choice for California users who prioritize quick, convenient, and locally-focused service with the backing of a major international company. It is particularly worth choosing if you fall into one of the following categories:
Firstly, if you are a local resident needing a temporary replacement vehicle, a car for an extended weekend trip, or a cargo van for home or business use. The proximity and ease of access make it superior to airport locations for day-to-day needs.
Secondly, active military personnel will find the specific discount programs to be a considerable financial advantage when renting for either official or leisure travel in Southern California.
The "WHAT A DIFFERENCE!" experience cited by a satisfied customer—highlighting fast service, professional staff, and value-added personalized attention—shows the high-level service this location is capable of delivering. However, it is paramount that customers always request to see official store policy documentation, particularly regarding sensitive matters like leaving a personal car on the property, and confirm permissions in writing to ensure full clarity and avoid any costly misunderstandings, especially given the contrasting experiences in customer reviews. When clear communication is maintained, this location offers a superior and reliable alternative to local competitors for a wide variety of car and commercial rental needs.
Hertz Car Rental - Costa Mesa - Harbor Boulevard Inside
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Costa Mesa - Harbor Boulevard Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - Costa Mesa - Harbor Boulevard Photos










Hertz Car Rental - Costa Mesa - Harbor Boulevard Location
Hertz Car Rental - Costa Mesa - Harbor Boulevard
2706 Harbor Blvd, Costa Mesa, CA 92626, USA
Hertz Car Rental - Costa Mesa - Harbor Boulevard Reviews
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★ 5★ 4★ 3★ 2★ 1I had previously rented an enterprise rental car last month and it was a complete nightmare (The one on Harbor.). This time I decided to do it differently and I rented from Hertz off of Harbor and Adams. WHAT A DIFFERENCE! I walked in and out in less than 10 minutes, Amber Took the time to explain how the new car worked and help me set up my Bluetooth and the air-conditioning and gave me a quick tutorial. She also offered me a free upgrade and treated me with great professionalism. I wanted to leave a wonderful review because I will be coming here from here on out for all my Car Rental needs and I will be letting my fleet company know how great the service was as well.
October 06 · Jocelyn ShellI am a frequent renter from hertz espies this location. On one of my visits I asked the employee with pink hair if I could leave my personal car overnight until I return my one day rental. She responded saying that should be fine. Two weeks pass by to last Thursday, I come midday to rent a truck I leave my personal car and on Friday I came in the morning and my car was gone. First thing I did was check inside the store for any signs that says not to leave your car outside there was none. The parking lot has a sign stating that only authorized vehicle should be parked or else you will get towed. I asked the store manager to check the cameras which she was hesitant to do. After checking them she assured me by saying my car wasn’t towed it was driven away by someone. She refused to show me any video evidence. I called the police and they told me that my car was actually towed. When I confronted the employee that gave me permission she denied it and kept saying that they always always tell their customers not to leave their personal cars. That statement of hers cost me 400$ I will never go back to hertz because your staff lacks accountability and refuses to help their customers out. If they had called the towing company and said they gave me permission that would’ve been avoided. Customer service at this place sucks avoid this place if you enjoy your peace of mind. Even 1 star is too much
July 25 · Omar El HadadEasy check-in, even with my rental car coverage through my State Farm auto insurance being involved. Throughout the entire process, the employees were wonderful, courteous, very nice, and helpful, all while explaining the process. I was in and out in no time at all. Would recommend others to rent from here.
August 04 · Fuck FaceBassem at the Santa Barbara airport location went beyond any service 5 star experience to help me with a rental car! I am so grateful!He is one in a million!!!
October 16 · Loreen AttridgeBuyer Beware. Don’t walk, RUN from this place! Worst experience and customer service I’ve ever received renting a car.1) didn’t have any cars in the vehicle class I reserved and prepaid for a week prior and acted like the smaller class was the same size but it was half the size I needed.2) ONLY option was to accept the smaller car and exchange it at the OC airport if I wasn’t happy. No! a refund for the difference in the smaller class size wasn’t an option.3) Don’t fall for the fuel prepay gimmick. I told her I didn’t want it since I wasn’t going to use that much gas. She wouldn’t drop it so I asked if I would only be charged for the gas I used and she said yes only what I used. Well, I found out that’s not how it works when I dropped it off. It’s impossible to credit it back to me even though I returned the final car with a full tank. She blatantly lied to me and when I personally went back to the store, she wasn’t there and I was told that since no one witnessed it that it was my word against hers so really nothing they could do. So!, in other words, I’m the customer and a liar and they sheisted me out of $70.4) We finally get out to the car I’m going to take to the airport and she’s walking around it with her ipad and passes right over a busted out brakelight. I asked her if she saw it and she says no, then oh! You can’t rent this car. (So, would if I did?, would they pin that damage on me?)5) She ended up giving me another car which I took to the airport and exchanged for the vehicle class they should have had to begin with. So now nearly and hour at this location dealing with pathetic service, I’ve got to drive to John Wayne Airport to get the larger class car I pre/paid for. (which ended up taking another hour BTW)I used to have a good impression of Hertz but now that’s completely gone. This location obviously performs this way on a regular basis judging by the horrible customer service provided and the only way that happens is when the culture is allowing it. Luckily, there are plenty of other car rental options out there.
May 31 · Darren Gordon
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