Avis Car Rental Introduce
For residents, students, and visitors on Long Island, reliable car rental options outside of the major airport hubs are essential for seamless travel and daily logistics. The Avis Car Rental location at 999 NY-25A in Stony Brook, New York, serves as a key neighborhood agency in Suffolk County. This branch, part of the globally renowned Avis network, focuses on delivering professional service and a fleet of clean vehicles to meet the varied demands of the New York market, from a quick local trip to a one-way rental from the city or a nearby airport.
This article provides a friendly yet professional overview of the Stony Brook Avis location, highlighting its services, accessibility features, and the elements that make it a compelling choice for your next rental need on Long Island. Based on local customer feedback, this location often stands out for its straightforward process, well-maintained vehicles, and dedicated staff.
It is important for local users to have factual information, ensuring they can make the best transportation decision, whether they are planning a weekend trip, need a replacement while their personal car is serviced, or require a specialty vehicle like a passenger van.
The Avis Car Rental agency is situated at 999 NY-25A, a primary roadway that runs through the Stony Brook area. Known locally as North Country Road for a portion of its path, NY-25A is easily navigable and connects the area to neighboring Long Island communities. This central positioning makes the branch highly accessible for residents of Stony Brook, Setauket, Port Jefferson, and surrounding towns.
The specific location is noted to be situated within the Getty Station/Munch Repair Station facility, a common setup for neighborhood rental agencies that provides a point of familiarity for local customers. Its accessibility is further enhanced by several key features:
- Wheelchair Accessible Entrance: The facility ensures ease of entry for all customers, providing a welcoming environment.
- Wheelchair Accessible Parking Lot: Dedicated accessible parking spaces are provided for customers with mobility needs, adding convenience to the pickup and drop-off process.
- General Accessibility: Being on a major state highway, it is a straightforward drive for Long Island users. Directions often reference the intersection near Quaker Path.
The operating hours for this location are designed to accommodate a working Long Island schedule: Monday through Friday from 8:00 AM to 7:00 PM, and on weekends, both Saturday and Sunday, from 8:00 AM to 2:00 PM. These extended weekday hours are particularly helpful for those needing to pick up or return a vehicle after a typical workday.
As a full-service car and van rental agency, the Stony Brook Avis branch offers an extensive range of transportation solutions for both personal and group travel. The core of their offering revolves around a commitment to a fleet of clean and reliable vehicles, as consistently noted in customer experiences.
- Comprehensive Car Rental: The agency provides standard rental cars ranging from economical models (such as the Kia Rio or similar) and compact vehicles (like the Kia Soul) up through intermediate and full-size sedans (Toyota Corolla, Toyota Camry). These are ideal for local commuting, business travel, or family trips within the New York region and beyond.
- SUV and Specialty Vehicle Rental: Customers can typically secure larger options for comfort and capacity, including Standard SUVs (like the Ford Edge or Toyota RAV4), Intermediate SUVs, and even Premium and Full-Size SUVs (such as the Chevrolet Suburban), subject to availability.
- Van Rental Agency Services: Meeting the need for group transport on Long Island, the location is a designated van rental agency. This includes minivans for families (models like the Chrysler Pacifica or similar 7-passenger vehicles) and, on a broader Avis level, large-capacity Passenger Vans, which can accommodate up to 12 or 15 people for events, team travel, or large family outings.
- One-Way Rentals: The location often facilitates one-way rental drop-offs, making it a convenient destination for travelers coming from New York City, including major airports like LGA (as cited in customer reviews). This flexibility is a significant benefit for users traveling between the city and Long Island.
- Free Pick-Up Service: Avis locations frequently offer a free pick-up service for customers within a limited area, providing an added layer of convenience for local renters, though customers should call the location to confirm specific terms and boundaries.
- After-Hours Returns: For returns outside of regular business hours, the location generally offers a key drop-off option, though customers are always responsible for the vehicle until the office officially reopens and checks it in.
A combination of operational features and corporate policies makes this Avis location stand out as a preferred choice for many New Yorkers seeking reliable rental services.
- Excellent Customer Service: Recurring customer reviews consistently praise the staff, specifically mentioning agents like Carlos, for being "extremely customer focused," friendly, and helpful with rental changes, extensions, and advice on fair pricing. This level of personalized service is a major highlight.
- Clean and No-Frills Experience: Customers have frequently reported that the rental process is "simple, no frills" and that the cars provided have "always been clean," which speaks directly to the core expectation of a professional rental service.
- Flexible Payment Options: To accommodate modern payment preferences, the location accepts major credit cards, debit cards, and is equipped for NFC mobile payments (e.g., Apple Pay, Google Pay). This flexibility offers convenience to a wider range of customers.
- Active Military Discounts: Avis offers discounts for active military members, a highly valuable benefit for the numerous service members and their families residing in the New York region.
- Accessibility Focus: The provisions of a wheelchair accessible entrance and parking lot ensure the branch is able to serve the entire community.
- Avis Preferred Program: While standard across Avis, this location supports the company’s loyalty program, which allows frequent renters to benefit from perks such as skipping the line at pickup, express checkout, and potential free car upgrades.
For local inquiries, reservations, or to confirm vehicle availability at the Stony Brook Avis Car Rental, please use the following details:
- Address: 999 NY-25A, Stony Brook, NY 11790, USA (Located within the Getty Station/Munch Repair Station)
- Phone: (631) 444-0830
- Mobile Phone: +1 631-444-0830
For New York residents, particularly those in the Long Island area, choosing the Avis Car Rental at 999 NY-25A is highly recommended based on a combination of service quality and practical convenience. The most compelling reasons to choose this location center around the positive, verified customer experiences that emphasize professional and helpful staff—a critical component of any service-based business. Having dedicated agents who actively assist with managing rental extensions and changes, as noted in reviews, translates to a less stressful rental experience for the user.
Furthermore, the reported consistency of a "clean" and "simple" rental process is a strong indicator of a well-managed local branch, which is often a priority for people needing a car during an unexpected vehicle repair or a busy family vacation. The agency’s status as a van rental specialist—along with its extensive car fleet—makes it a versatile one-stop solution for both passenger and group transport needs in Suffolk County.
Finally, the modern amenities, such as accepting NFC mobile payments and providing accessibility features like wheelchair-accessible parking and entrances, demonstrate a commitment to customer convenience and inclusivity. For those heading to or from New York City or its airports, the capability to handle one-way rentals to this convenient Long Island address adds substantial logistical value. This Avis location stands as a reliable, highly-rated neighborhood choice for your short-term transportation needs in the New York metropolitan area.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Photos






Avis Car Rental Location
Avis Car Rental Reviews
rudebehaviorofficeverbally abusivefranchisecommunication
★ 5★ 4★ 3★ 2★ 1I have rented cars here many times, the guys are always friendly and the cars have always been clean. I have also dropped off here many times after doing 1-way rental from LGA to Setauket. Simple, no frills.
July 09 · Anish DhadwalOn the multiple occasions I have visited this location Carlos has been extremely customer focused and done everything he could to help me out with changes and extensions to my rental. He’s also provided guidance on how to get fair pricing. I highly recommend using this location for your rental needs.
May 30 · Neville MorcomThis car rental agency needs employees who are better trained with proper customer service and communication skills. I dealt with Carlos and he has no manners. He was so rude and the issue stemmed from him not being forthcoming with information which would have been useful to know. At the end of the conversation, he recommended that we not do business anymore even though I’ve been a loyal customer for months despite his poor attitude. I DO NOT recommend this car rental agency at all.
February 24 · ShanWas instructed by Avis to go to nearest location to swap out a car after a accident. They refuse to do the exchange and left me no choice but to drive the badly damaged vehicle back to the airport 20 miles away. No concerns about the safety of their customers or willingness to honor their commitments with Avis. Even gave attitude when I said thank you for not helping me. Poor customer service
August 11 · Frank MillerHello AVIS,We trully had the worst experience of our lives renting a car from this facility almost a year ago. We have filled out your report but nobody has contacted us.What makes this worse and why im updating this review, is that Carlos, "The nastiest human to ever have been created by God," is now harassing us all these months later. You need to get in touch with us. This is seriously not normal behavior. Just look at the countless complaints against this guy; and he's still contacting us!!!! A year later!
June 15 · A F
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