Imperial Rental Introduce
For residents across the South Worcester County and the wider Massachusetts area, Imperial Rental stands as a reliable local source for comprehensive car and van rental services. Located conveniently in Mendon, MA, this local car rental agency and van rental specialist is perfectly positioned to serve the transportation needs of the community, whether you require a vehicle for an insurance replacement, a spacious van for a group outing to Boston, or a clean, dependable car for a weekend trip to Cape Cod or the Berkshires.
Imperial Rental prides itself on offering a personalized and efficient rental experience, which is a significant advantage over large, impersonal airport-based operations. They operate as a crucial part of the local automotive ecosystem, frequently assisting customers whose personal vehicles are undergoing service or repair. The business is not just a car rental location; it is also a specialized van rental agency, catering to the specific needs of families, organizations, and businesses that require higher-capacity or commercial-grade transportation. This dual focus ensures a broad inventory of reliable, clean, and well-maintained vehicles to meet virtually any local travel need.
Testimonials from local users reflect both the positive experiences and the importance of clear communication in the rental process. While one customer praises the speedy and easy experience, highlighting the cleanliness and excellent running condition of a rented Jeep Cherokee, another review emphasizes a dispute over pricing after a signed agreement was allegedly subject to an audit and subsequent change. This highlights that while Imperial Rental strives to provide top-quality vehicles and friendly staff, as noted by "Alicia" in one review, customers should always exercise due diligence by confirming all final charges and policies in writing before concluding any transaction, a key piece of advice for any consumer in Massachusetts.
The agency’s commitment to providing a local, accessible, and high-quality fleet makes it a go-to choice for Mendon and surrounding Massachusetts towns looking for a trusted, neighborhood rental solution. They understand the local driving landscape and offer competitive, convenient service to keep Massachusetts on the move.
Imperial Rental is conveniently located right in the heart of Mendon, Massachusetts, making it an easily reachable destination for residents in the 01756 ZIP code and travelers from nearby towns like Milford, Uxbridge, and Franklin. The exact address is:
14 Uxbridge Rd, Mendon, MA 01756, USA
This location places the rental agency directly on a key local thoroughfare, Uxbridge Road (Route 16), ensuring excellent road access without the complexity of navigating a dense metropolitan area. Being part of the wider Imperial automotive campus often means renters benefit from extended infrastructure and operational efficiency.
The operating hours are designed to align with the typical schedules of busy Massachusetts residents and local businesses.
- Monday to Friday: Generally open from 8:00 AM to 6:00 PM.
- Saturday: Typically open with slightly reduced hours, such as 8:00 AM to 5:00 PM.
- Sunday: It is highly recommended to confirm Sunday operating status, as local service businesses may be closed or have limited availability.
A significant feature for the Massachusetts community is the high level of physical accessibility provided at the location. Imperial Rental ensures all customers can access their services with ease, offering:
- Wheelchair Accessible Entrance: Making the facility welcoming for all customers.
- Wheelchair Accessible Parking Lot: Providing designated and properly spaced parking for those requiring accessible spots.
This commitment to accessibility helps ensure that transportation needs are met for every member of the local Massachusetts community.
As both a Car Rental Agency and a Van Rental Agency, Imperial Rental in Mendon, MA, offers a wide spectrum of essential mobility solutions. Their services are structured to cater to both individual and commercial needs across Massachusetts.
- Comprehensive Vehicle Rentals: Offering a variety of cars, including economy, mid-size, and full-size sedans, as well as SUVs (like the Jeep Cherokee mentioned in a review) suitable for family travel or navigating New England’s weather.
- Dedicated Van Rental Service: Specializing in minivans and larger passenger or cargo vans, crucial for group travel, moving, or business logistics within the Commonwealth.
- Insurance Replacement Rentals: A core service for Massachusetts drivers, providing reliable, temporary transportation when their personal vehicle is out of commission due to an accident or repair. They often work directly with insurance companies for a smoother process.
- Flexible Rental Periods: Offering rental contracts for daily, weekly, and potentially long-term monthly rentals, providing flexibility for extended business projects or lengthy repair times.
- Multiple Payment Options: The agency facilitates easy transactions by accepting a variety of modern payment methods, including major Credit Cards, Debit Cards, and the convenience of NFC Mobile Payments (such as Apple Pay or Google Pay).
- Local Reservations: Allowing customers to secure their required vehicle in advance via phone or potentially through an online booking system, ensuring the right vehicle is available upon arrival.
- Friendly, Professional Staff: As noted in customer feedback, the agency employs staff dedicated to providing a speedy and easy experience, which is particularly valued in a time-sensitive rental situation.
Imperial Rental distinguishes itself in the competitive Massachusetts market through several key operational and customer-focused features that benefit local users:
- High Accessibility Standards: Providing both a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot, demonstrating a commitment to serving all members of the Massachusetts community, a feature not universally offered by all rental locations.
- Dual Specialization in Cars and Vans: The agency's strength as both a car and van rental specialist provides a reliable one-stop-shop for personal use, large family transport, or commercial van needs, simplifying the process for Mendon-area customers.
- Integration with Local Automotive Services: Being located adjacent to, or as part of, a major local automotive center means the fleet is likely well-maintained, drawing on local service expertise, and is ideally positioned to handle replacement rentals from the moment a vehicle goes into the repair shop.
- Modern, Clean Fleet: Customer reviews highlight that vehicles, such as the rented Jeep Cherokee, are "brand new," "very clean," and "beautifully detailed," indicating a commitment to vehicle quality and customer comfort.
- Modern Payment Acceptance: The acceptance of NFC Mobile Payments, in addition to standard Credit and Debit Cards, reflects a modern approach to business transactions, offering convenience and speed at the counter.
- Convenient Local Operating Hours: Extended operating hours on weekdays and Saturdays—later than many banks or other local businesses—allow customers to pick up or return vehicles around their busy work schedules without significant inconvenience.
Massachusetts residents interested in booking a car or van, or discussing a potential insurance replacement rental, can easily reach Imperial Rental using the following contact details:
- Address: 14 Uxbridge Rd, Mendon, MA 01756, USA
- Phone: (508) 634-3001
- Mobile Phone (for confirmation): +1 508-634-3001
We highly recommend using the direct phone line to confirm current fleet availability, specific rates, and the agency’s official hours of operation before making a trip. This proactive step helps ensure a smooth experience and allows staff to prepare your required vehicle class in advance, adhering to the high-quality service standards expected by Massachusetts customers.
Imperial Rental in Mendon, MA, is unequivocally worth choosing for any Massachusetts resident seeking a reliable, local, and flexible vehicle rental solution. For customers in the area, the primary value proposition is the unmatched convenience and local focus. Unlike the often-chaotic and expensive experience of renting at Logan Airport or other major city locations, Imperial Rental provides a straightforward neighborhood alternative with superior accessibility features, including dedicated wheelchair parking and entrances. This focus on inclusivity and local access demonstrates a deep commitment to the community.
Furthermore, the agency’s dual expertise as both a car and van rental specialist—offering everything from fuel-efficient compacts to spacious vans—solves multiple transportation challenges in one convenient location. Whether you're an individual needing a temporary, high-quality car for a period, or a local business requiring a van for commercial purposes, their diverse, well-maintained fleet is ready. As customer reviews confirm the "clean, beautifully detailed" quality of their vehicles, renters can be confident they are receiving a safe and pleasant ride. The acceptance of modern payment methods, including NFC, further streamlines the transaction, making the entire process efficient. Choosing Imperial Rental means choosing local accountability and a convenient process designed for the busy life of a Massachusetts driver. It is the practical, community-centered choice for your next rental need in Mendon and the surrounding 01756 area.
Imperial Rental Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Imperial Rental Photos




Imperial Rental Location
Imperial Rental
14 Uxbridge Rd, Mendon, MA 01756, USA
Imperial Rental Reviews
Rented a car while my car was being serviced. Signed a rental agreement with Annie Opinsky for one price and The charge on my credit card was for nearly double. I was told by Danny the rental manager that the department made a typo while filling out my agreement that was Given to me and signed and that agreements are subject to audit. They are not honoring their rental agreement and evidently can charge whatever amount they want due to their own error. Therefore, the credit card company is disputing the charges directly with them. What a hassle Imperial. Bad business and customer service.
October 10 · Mad MadI had a fantastic experience renting a car with Imperial Rental. Speedy and easy experience with Alicia. We rented a brand new Jeep Cherokee for one day, and the car was excellent - very clean, beautifully detailed, and ran perfectly. If you are looking for a rental car for a day trip or extended vacation, I will recommend Imperial Rental every time!
September 15 · Thiago RuasThey open at 8. I arrived at 8:10 found the door open with no one home. Called the number and found that the clerk was out having breakfast just after he opened. Waited for him to return and have him tell me they only had one car available. Don’t waste your time here.
October 21 · Kenneth DecBeware! This business has no respect for handicapped people. They parked in the only spot reserved for wheelchair access to the Mendon Diner. Let them know this is not acceptable.
October 07 · Deborah BycenskiDavid provided excellant service for a rental while our car was being repaired. Quick and easy.
November 02 · Peter Plumb
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