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Budget Car Rental ico

Budget Car Rental
- Seasonal: 15MAY25-06OCT25, 691 County Rd 39A, Southampton, NY 11968

Car rental agency, Van rental agency ★2.0

Seasonal: 15MAY25-06OCT25, 691 County Rd 39A, Southampton, NY 11968, USA

2.0
Rented from LGA and had car problems in South Hampton. Drove to CDJR BUDGET AVIS and was told 1) they had no cars then 2) they would not exchange or help when I pulled the application up and showed available cars 3) that I had to drive 1:45 mins or 4) have it towed. Unbelievable! The worst customer service I’ve received from a rental counter. - Andrew Troyer
Budget Car Rental Overview Intro Detail Photos Location Reviews

Budget Car Rental Introduce

For residents and visitors traveling to or from the exclusive Hamptons area of Long Island, having reliable, flexible transportation is key to navigating the region, especially during the peak season. The Budget Car Rental location in Southampton, NY, situated on County Rd 39A, serves this community by offering convenient vehicle access right in the heart of Suffolk County. This particular branch caters to the seasonal demand, operating specifically from mid-spring into the early fall, making it a critical local resource for New Yorkers during the busy period.

This location is more than just a place to pick up a compact car; it’s a dedicated Car Rental Agency and Van Rental Agency, ensuring a wide array of options for travelers, large groups, or local businesses needing a temporary transport solution. Whether you need an economical sedan for a weekend getaway or a larger van to haul luggage for a lengthy summer stay, the on-site services are designed to address the unique logistical requirements of the eastern Long Island area.

The customer experience at this branch appears to be a study in contrasts, reflecting the high-stakes environment of the Hamptons market. One reviewer offered effusive praise, stating they had encountered the "Best customer service I have ever encountered" and that the owner was "willing to bend backwards for the client." This suggests the potential for a highly personalized and positive rental transaction when things go smoothly.

Conversely, another customer relayed an unbelievable story of frustration. After experiencing car trouble with an existing rental, they drove to this location expecting help but were allegedly met with refusal for exchange, despite the renter showing available cars on the application. They were reportedly told they would either have to drive nearly two hours to another location or have the vehicle towed, labeling it "The worst customer service I’ve received from a rental counter." This dramatic difference in feedback highlights the necessity for customers to be fully aware of rental policies, particularly regarding exchanges or roadside issues, and to manage expectations for assistance, especially when dealing with high-demand neighborhood locations.

Location and Accessibility

The Budget Car Rental office is strategically located in Southampton, making it easily accessible for anyone visiting or residing in the Hamptons. Its address places it on a major road, County Road 39A, which is one of the primary arteries for traffic flowing in and out of the eastern end of Long Island.

The location’s operation is notably seasonal, tailored to the demands of the New York travel calendar. This critical operational period is:

  • Seasonal Availability: May 15th through October 6th.

The specific address for this Hamptons-area branch is:

  • Address: 691 County Rd 39A, Southampton, NY 11968, USA

The facility also demonstrates a clear commitment to customer accommodation, offering features to ensure ease of access for all patrons:

  • Wheelchair Accessible Entrance: The premises provide an accessible entrance, allowing for seamless service for customers with mobility needs.
  • Wheelchair Accessible Parking Lot: Dedicated parking spaces are available to accommodate vehicles transporting customers who require accessible parking.
Services Offered

As a dual-service agency, the Budget location in Southampton offers a comprehensive range of rental vehicles and associated transactional conveniences to the Long Island market:

  • Car Rental Agency Services: Providing a fleet that generally includes economy, compact, mid-size, full-size, SUVs, and luxury vehicles, essential for traversing the diverse settings of the Hamptons, from village centers to beach access points.
  • Van Rental Agency Services: Specializing in van rentals, which can include minivans for families and larger passenger vans (such as 12- or 15-passenger vans) for group travel or commercial needs. This service is particularly valuable in a summer destination like the Hamptons.
  • Onsite Services: The branch is a brick-and-mortar location that offers full, in-person rental services, including vehicle pick-up, drop-off, processing of paperwork, and staff assistance with vehicle features.
  • Payment Flexibility: The location accepts both Credit Cards and Debit Cards for payment, though customers using a debit card should be prepared for potential credit checks and specific deposit requirements consistent with general Budget company policies.
  • One-Way Rentals: Although confirmation is always recommended, Budget generally offers one-way rental options, which is a great service for New Yorkers who may be traveling to or from the city for the summer season.
Features / Highlights

For customers specifically targeting this Southampton location, several key features make the Budget branch stand out as a valuable local option:

  • Seasonal Convenience: Operating during the prime season (mid-May to early October), this branch is perfectly positioned to capture the influx of travelers and residents requiring vehicles for the summer and early fall on the East End of Long Island.
  • Active Military Discounts: Budget is recognized for offering discounts to active military personnel, veterans, National Guard, Reservists, and their immediate families, often providing up to 35% off the base rate when booked through programs like WeSalute+. This is a valuable saving for service members in the New York area.
  • Dual Fleet Specialization: The dual nature as a Car Rental Agency and a Van Rental Agency means customers have a single point of contact for both daily transportation and high-capacity moving or group travel needs.
  • Full Accessibility: The provision of a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot ensures that the service is available and convenient for all members of the community, underscoring a commitment to universal access.
  • Direct, Local Contact: Having a neighborhood branch with an accessible phone number (631) 283-3057 provides a direct line to local staff for last-minute inquiries or specific requests, offering an alternative to relying solely on major call centers.
Contact Information

To plan a rental during the operational season (May 15th to October 6th), customers can utilize the following contact details for the Budget Car Rental in Southampton, NY:

  • Address: Seasonal: 691 County Rd 39A, Southampton, NY 11968, USA
  • Phone: (631) 283-3057
  • Mobile Phone: +1 631-283-3057
What is Worth Choosing

For New Yorkers, especially those traveling to or spending time in the Hamptons, the Budget Car Rental on County Rd 39A is an inherently advantageous choice due to its strategic, seasonal presence.

The most compelling reason to choose this branch is its sheer

Locality and Seasonal Availability

. Unlike other branches that might require a long drive from major airports, this office is located directly in the Southampton area, drastically reducing the travel inconvenience once you are on the East End. For families or groups, the availability of high-capacity van rentals is a major logistical benefit that simplifies group travel or move-in/move-out logistics for summer homes. Furthermore, the active military discount program offers significant financial savings for eligible New York State service members and veterans.

However, potential renters must be prepared for the high-demand nature of a seasonal, local agency. While the possibility of receiving "Best customer service" exists, the contrasting negative review suggests a lack of support during vehicle breakdowns or unexpected problems. This is particularly relevant given the distance from other major rental hubs.

Therefore, a rental from this Budget location is worth choosing if:

  • Your travel falls within the seasonal operating dates (May 15th to October 6th).
  • You specifically require a van or a reliable vehicle right in the Southampton area.
  • You are eligible for the military discount and are looking for significant savings.

To ensure a positive outcome, New York renters are strongly advised to confirm all reservations in advance, especially during the peak summer weekends. In the event of an issue, renters should be ready to proactively engage with both the local staff and the main Budget customer service line to ensure that any problems with a reserved car or an existing rental are handled according to company policy, mitigating the risk of being stranded, as described in the unfortunate customer account. When expectations are managed and arrangements are confirmed, this branch stands as an excellent, conveniently located provider for essential summer transportation in the Hamptons.

Budget Car Rental Details

  • Service options

  • Onsite services
  • Highlights

  • Active military discounts
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Payments

  • Credit cards
  • Debit cards
  • Credit cards

Budget Car Rental Photos

Budget Car Rental Picture 1Budget Car Rental Picture 2Budget Car Rental Picture 3Budget Car Rental Picture 4Budget Car Rental Picture 5

Budget Car Rental Location

Budget Car Rental

Seasonal: 15MAY25-06OCT25, 691 County Rd 39A, Southampton, NY 11968, USA

Budget Car Rental Reviews

An average rating of ★2.3 from 13 user reviews.★ 5★ 4★ 3★ 2★ 1

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