Avis Car Rental Introduce
For residents and visitors navigating the Merrimack Valley region of Massachusetts, Avis Car Rental at 159 Pelham Street in Methuen serves as an essential local resource for convenient and reliable transportation needs. Positioned strategically to support the communities of Methuen, Lawrence, Haverhill, and Southern New Hampshire, this neighborhood branch provides the vast resources and modern fleet of a global brand with a friendly, local-focused service experience.
Whether you require a vehicle for a quick business trip across the state, a dependable replacement while your personal car is in the shop, or a spacious van for a family vacation to the New England coast or mountains, the Methuen Avis location is equipped to assist. They are categorized not only as a comprehensive car rental agency but also as a dedicated van rental agency, ensuring groups and those with larger cargo needs have the right solution readily available.
The process of renting a vehicle should be straightforward, and for many customers at this location, it is. One reviewer noted that the experience was smooth, stating "everything was ok" and the car was "good as booked online," underscoring the team's ability to meet expectations effectively. While a temporary lapse in counter service was noted in another instance, the overall goal remains consistent: to provide an efficient and hassle-free start to your journey from this key Massachusetts location.
The Avis Car Rental branch is situated in a highly accessible area of Methuen, making it an ideal choice for the local population who need a reliable vehicle without the complications often associated with airport travel. The location details are as follows:
159 Pelham St, Methuen, MA 01844, USA
Located near major roadways, including Interstate 93 and Route 28, the Methuen office is easily reached by drivers throughout the greater Lawrence area and Southern tier of New Hampshire. Its neighborhood setting provides a convenient, low-stress alternative to renting from Boston Logan International Airport (BOS) or Manchester-Boston Regional Airport (MHT), which is a significant advantage for Massachusetts locals.
The facility has taken proactive steps to ensure that the rental experience is accessible to all members of the community, demonstrating a commitment to customer comfort and convenience from the moment you arrive.
- Wheelchair Accessible Entrance: The premises feature an accessible entrance, welcoming all customers, including those who use mobility devices, to enter the facility with ease.
- Wheelchair Accessible Parking Lot: Designated accessible parking spaces are provided on-site, ensuring safe and direct access from your personal vehicle to the rental counter.
The Avis Car Rental branch in Methuen offers a comprehensive range of vehicles and services designed to cover all potential travel requirements for users in Massachusetts and beyond.
- Diverse Vehicle Fleet: Customers can select from a wide variety of well-maintained vehicles, perfectly suited for the demands of New England driving. The fleet generally includes:
- Economy and Compact Cars (for cost-effective commuting and errands)
- Mid-size and Full-size Sedans (excellent for business travel and comfort)
- SUVs (Standard, Full-size, and Premium models, perfect for navigating New England winters and family trips)
- Minivans and Passenger Vans (up to 12 or 15 passengers, catering to large groups, sports teams, and organizations)
- Pickup Trucks (often available for home projects or light hauling needs)
- Flexible Payment Solutions: To streamline the transaction process, this location accommodates multiple, modern payment methods:
- Credit Cards: All major credit cards are accepted for rental charges and deposits.
- Debit Cards: Debit cards bearing the Visa or MasterCard logo are accepted for identification and payment at most U.S. Avis locations, though a credit check may be performed, and funds will be held for a security deposit.
- NFC Mobile Payments: The acceptance of NFC mobile payments (e.g., Apple Pay, Google Pay) provides a fast, contactless, and secure way to complete your transaction.
- Active Military Discounts: The branch honors active-duty military personnel, veterans, and their families by offering access to significant discounts and special rates, often up to 35% off base rates through specific programs, on both official and leisure travel.
- Avis Preferred® Loyalty Program: Customers can enroll to enjoy benefits such as skipping the counter, faster service, and earning points or miles toward future rentals.
- Optional Extras: To ensure a safe and comfortable ride, renters can typically add essential extras, including GPS devices, child safety seats, and various protection and coverage options, such as Loss Damage Waiver (LDW).
- One-Way Rentals: Avis facilitates both short-distance and cross-country one-way rentals, providing maximum flexibility for your travel plans, such as moving out of state or simply returning the vehicle to a different Massachusetts location.
The Avis Car Rental branch in Methuen is distinguished by several customer-focused and convenient highlights that elevate the rental experience for the local community.
- Commitment to Military Support: The availability of active military discounts is a major highlight, offering significant savings to U.S. armed forces veterans, active duty personnel, National Guard and Reservists, and military spouses, recognizing their service to the nation.
- High Accessibility Standards: The presence of a wheelchair accessible entrance and a dedicated parking lot ensures that the service is welcoming and convenient for all customers, regardless of mobility requirements.
- Advanced Payment Technology: The ability to accept NFC mobile payments, alongside standard credit and debit cards, positions this branch as technologically current and committed to providing quick and secure transactions.
- Good Vehicle Condition: Customer feedback confirms that the rental cars are provided in excellent condition and match the vehicle booked online, giving renters confidence in the quality and reliability of their ride.
- Convenient Neighborhood Location: Being situated on Pelham Street, away from the chaos of major airports, makes the pickup and return process less stressful and time-consuming for Methuen and Lawrence area residents.
- Versatile Fleet for Local Needs: The designation as both a car and van rental agency guarantees the availability of practical vehicles like minivans and large SUVs, which are indispensable for Massachusetts families, sports teams, and small business cargo needs.
For reservations, inquiries about military rates, or information on specific vehicle availability, local users in Massachusetts can contact the Avis Methuen branch using the following details:
Address: 159 Pelham St, Methuen, MA 01844, USA
Phone: (978) 682-2995
Mobile Phone: +1 978-682-2995
Choosing Avis Car Rental in Methuen, Massachusetts, is an excellent decision for anyone seeking a combination of global reliability and local convenience. This location distinguishes itself by offering a vast and well-maintained fleet, ensuring that whether you need an economical sedan for commuting or a large van for group travel, the right vehicle is available and ready for you, often exactly as booked online.
Furthermore, the commitment to inclusivity and customer care is evident through its physical accessibility—featuring both a wheelchair accessible entrance and parking—and its financial accessibility, accepting credit cards, debit cards (under general terms), and the ultra-modern convenience of NFC mobile payments. The active military discount program is a particularly valued feature for the substantial veteran and active-duty population in the Merrimack Valley area. While acknowledging that all service experiences have occasional hiccups, the overall reputation of this branch is founded on providing a dependable product and a professional process. For your next trip, replacement rental, or group outing in Northern Massachusetts, Avis on Pelham Street offers the necessary vehicles and services, backed by customer-focused policies and a desire to get you on the road smoothly.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Photos


Avis Car Rental Location
Avis Car Rental Reviews
pricephonedeskcreditmoneykids
★ 5★ 4★ 3★ 2★ 1this is my third time renting a car ( last time 3 years ago), everything was ok. the guy at the Desk was welcoming, the car was good as booked online. everything was ok. thank you
August 16 · Helene AtaJust waiting and waiting while worker appears to be on a personal call. Horrible. It’s unreal. Talking about kids gym & coaches. Been here 10 minutes. ZERO ACKNOWLEDGMENT. Finally I asked. Still on his personal call. Super insulting. He seemed nice in the end apologized for taking car of a “family emergency”. But he could have at least acknowledged my being there and asked me to please wait. Need much better manners for sure.
October 05 · Alex ASo many issues!! I travel constantly and am continually on mini leases. This location has been the worst I have ever used. Almost 2 months after I returned the vehicle I am still waiting on a credit for the over charges. Dates were messed up from my initial rental which then affected my following rental. Rather than allowing me to keep the vehicle I had, I was told I needed to upgrade to a more expensive vehicle since it would not be the same mini lease. I spent hours on the phone and have talked to numerous customer service reps just to get passes along to someone else. Definitely not the experience I am accustom to with Budget.
August 30 · Billie McShaneThis is the worst rental car I have ever seen. We have a trip to Florida, we have months with this reservation, a few days ago we went to see the vehicle because we are a group of 24 people, last night we checked in online and today we are going to pick up the bus and as if nothing happens they tell us that they don't have it. The pick up time was at 12pm, it's 4pm and my husband comes from Boston where they sent him to pick up the Van. my family with 8 children prepared from the morning.
June 30 · Esmarlyn ContrerasWish I could give it 0 stars , disgusting business practices. Took my deposit and never gave it back for no reason. The vehicle was in perfect shape when I returned it. Called, and Miguel lied and told me my deposit would be available within 2 days, and it's been longer than that and still no deposit. Didn't even know there was a $200 deposit in the first place, so they didnt let me know before I got there. Then they told me , horrible company
September 18 · Torrell Ackles
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