Hertz Car Rental - Haverhill - Main Street Introduce
For residents and visitors in the Merrimack Valley region of Massachusetts, including the bustling city of Haverhill and surrounding towns, securing reliable vehicle transportation is a frequent necessity. Hertz Car Rental - Haverhill - Main Street offers a recognizable national brand presence within the local community, providing a range of passenger cars and utility vehicles to meet various personal and business needs. As a local branch of a globally established car rental agency, it provides the brand consistency and fleet variety that many Massachusetts drivers seek.
The agency’s primary purpose is to deliver convenient vehicle rental services directly within the Haverhill neighborhood. Their fleet typically includes a wide spectrum of vehicles, ranging from fuel-efficient economy and compact cars, ideal for navigating city traffic and maximizing gas mileage on shorter trips, to larger sedans, SUVs, and even cargo vans for moving or commercial projects. This diversity ensures that whether you need a quick weekend runabout or a temporary family vehicle replacement, there is generally a suitable option available for pickup right on Main Street. The ability to offer cargo van rentals specifically serves the local business community and residents undertaking moving or large transport tasks.
While the brand promises a standard of quality and professionalism, potential customers are advised, as with any rental agreement, to be meticulous about the details of their reservation, including pick-up and drop-off times and the total charges applied. This attention to detail is essential for a smooth transaction, especially given feedback suggesting variations in late return fee application and clarity regarding weekend operating hours and extended rental charges. A proactive approach to confirming all terms and ensuring immediate check-in upon return is highly recommended for all local users.
Location and Accessibility
The Hertz Car Rental location is conveniently situated on a major thoroughfare in Haverhill, Massachusetts, making it relatively easy to access for local users and those commuting from nearby towns like Plaistow, Methuen, or Bradford. Its Main Street address offers a straightforward point of reference for navigation.
The physical address for the branch is: 1187 Main St, Haverhill, MA 01830, USA.
In line with best practices for customer service and inclusion, the location takes steps to ensure accessibility for all clients. The facility provides essential features designed to accommodate customers with mobility challenges, allowing for easier access to the rental counter and parking areas. The confirmed accessibility features include a Wheelchair accessible entrance and a Wheelchair accessible parking lot. This commitment to physical accessibility is a valuable asset for the Massachusetts community, ensuring a welcoming environment for every renter.
Services Offered
Hertz Car Rental in Haverhill offers a foundational set of services typical of a neighborhood car rental agency, focused on convenience and basic vehicle needs.
- Comprehensive Vehicle Rental: Offering a wide variety of car classes, from economy and compact cars to full-size sedans and SUVs, catering to a broad spectrum of travel and temporary replacement needs for local users.
- Cargo Van Rental: A specialized offering that provides utility vehicles for moving, transporting large items, or supporting small commercial projects within Massachusetts.
- Onsite Services: All primary rental and return transactions are conducted directly at the physical location, ensuring face-to-face interaction with staff for administrative and vehicle inspection processes.
- Discounts and Special Programs: Providing promotional programs, including highly valued Active military discounts, which acknowledge and support service members and their families in the community. Other potential discounts often include AAA member rates and senior discounts based on the national brand's offerings.
- Flexible Payment Acceptance: Accepting standard payment methods, including major Credit cards and Debit cards, to accommodate different customer financial preferences.
- Liability and Protection Options: Offering various forms of optional protection, such as Loss Damage Waiver (LDW) and Supplemental Liability Insurance (LIS), which renters can purchase to limit their financial responsibility during the rental term.
Features / Highlights
Choosing this Hertz location provides access to several key benefits inherent to the national brand, alongside specific local amenities.
- Targeted Military Support: The availability of Active military discounts stands out as a significant highlight, offering valuable savings to veterans and active service members, a highly appreciated feature within the Massachusetts community.
- Brand Recognition and Fleet: Customers benefit from renting vehicles from a recognizable national brand, which generally means access to a newer, well-maintained fleet of vehicles that undergo regular servicing.
- Accessibility Commitment: The provision of both a Wheelchair accessible entrance and parking lot ensures that the rental process is physically accessible and inclusive for all customers.
- Specialized Utility Vehicles: The confirmed availability of Cargo van rental ensures that customers needing heavy-duty utility for moves or projects have a reliable, brand-name option in Haverhill.
- Debit Card Acceptance: The acceptance of Debit cards offers flexibility for customers who may not wish to use a credit card for their rental deposit or payment.
- Local, Neighborhood Convenience: As an HLE (Hertz Local Edition) branch, it is specifically designed to cater to the neighborhood market, offering a closer, non-airport location for everyday rental needs, such as vehicle replacement due to accidents or service.
Contact Information
For making a reservation or for inquiries regarding vehicle availability and specific local policies, the Haverhill branch can be contacted using the following information:
- Address: 1187 Main St, Haverhill, MA 01830, USA
- Phone: (978) 469-8120
- Mobile Phone: +1 978-469-8120
What is Worth Choosing Hertz Car Rental - Haverhill - Main Street
For Massachusetts residents, choosing this Hertz location on Main Street in Haverhill is primarily about leveraging the infrastructure and reliability of a well-known national brand while supporting a local, neighborhood branch. The key reasons to consider this agency are rooted in its utility and commitment to specific customer groups.
The availability of the Active military discount is a powerful draw for service members and their families in the region, offering tangible savings on travel or utility rentals like the Cargo van rental. Furthermore, the commitment to Wheelchair accessibility is a vital feature that guarantees ease of access and transaction for a broad base of the local community.
However, potential renters must approach the transaction with diligence. It is highly recommended to clarify all aspects of the rental agreement, particularly regarding weekend operating hours and the exact process for vehicle return and check-in to ensure a clear closure of the contract. Given customer feedback concerning late fees and unexpected extended charges, renters should insist on a receipt and a clear confirmation that the car has been logged as returned before leaving the premises, especially if returning the vehicle close to the closing time or during after-hours drop-off. By exercising due caution and capitalizing on the active military discounts and wide vehicle selection, this Hertz branch can serve as a dependable option for various transportation needs across the Merrimack Valley.
Hertz Car Rental - Haverhill - Main Street Services
Car Rental Agency
- Cargo van rental
Hertz Car Rental - Haverhill - Main Street Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Hertz Car Rental - Haverhill - Main Street Photos









Hertz Car Rental - Haverhill - Main Street Location
Hertz Car Rental - Haverhill - Main Street
1187 Main St, Haverhill, MA 01830, USA
Hertz Car Rental - Haverhill - Main Street Reviews
chargescallcredit cardmoneymanagementnumberpeopletollslate feeexpedia
★ 5★ 4★ 3★ 2★ 1Everything was going smoothly until we returned our car at 9:30 (the time we were supposed to return the car) she took the keys and said she will put it in right away. she then waited an hour to put it in and charged us the late fee. make sure you wait in the building for them to do it otherwise they will scam you. very unprofessional and will not be coming back
October 04 · Olivia CarrPlease do not rent a car from this location. We booked a car online for a day through Expedia. But when we got there, staff said that they close early on Saturday's and are not open on Sundays, and we could leave the car come 8 am on Monday. So we ended up getting charged 3 times the amount for a car we had booked for one day online. They didn’t give us any other options and didn’t clarify before we booked. They just said we had to pay $300 for 3 days or find somewhere else. Staff are unhelpful and this location just cares about getting your money. The car we got was also quite dirty from the outside. Again, please do not book from this location, it is basically a scam.
October 04 · Asavari AwasthiI had a great experience renting from Hertz—specifically at the Haverhill Main St location. I know there are some negative reviews online, but honestly, that was not my experience at all. Quiet the opposite actually.Even though the car I originally selected wasn’t available, the young man at the front desk made sure I was taken care of. He was professional, kind, and went out of his way to accommodate me, even upgrading me to a nicer vehicle than I had planned to rent. Totally exceeded my expectations!I rented on a Saturday, and it was a bit busy. But despite being the only one working that morning, he handled everything smoothly and made sure every customer was helped with patience and care. It was truly a one-man show, and he went above and beyond. (I really wish I remembered his name—he deserves recognition! 😔)Thank you, Hertz, for the great service. I’ll definitely be renting from you again!
May 20 · Deborah MaisonetCompletely satisfied with my rental experience. I wasn't expecting much from a satellite office WAY outside a major city but the on-site manager in Haverhill couldn't have been nicer. Pick up and drop off were both effortless and she was warm and genuinely friendly both times, even in the middle of a physical move of the office to a location across the street. The Jeep Compass I was given exceeded my expectations. It was in excellent condition, fully equipped and spotless. I booked this rental on Expedia and, again, all documentation, communication and payment information was seamlessly handled throughout.
July 03 · Ron HDon't rent with Hertz.... You pre-pay for your car, to make it easier on everyone, then you return your car 2 days earlier, bc your trip ended due to unforseen circumstances, the front desk tells you that you will get those 2 day refunded, only to see a 2 day extra LATE fee charge on your bill PLUS $25 EXTRA in taxes... and then trying to get a live agent on the phone is HORRIFIC. They also refunded me $25 too little. I am not even going to call them back, because it will be futile.I will not rent with Hertz again. And it is not because of the one staff member in Haverhill, who clearly does his best! Because the front desk guy is AWESOME, you can see he does his best for everyone, and simply needs more help. I feel bad for him because clearly he delivers great service, but simply needs more help. It is so unfair when a business gets sold and the new owner refuses to hire extra staff to support his employees to save money. Not okay.
April 29 · Esther Grace
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