Avis Car Rental

- 620 Rodi Rd, Penn Hills Township, PA 15235

For residents of Allegheny County and the greater Pittsburgh area, reliable access to rental transportation is key for everything from weekend trips across the state to handling essential local errands. Avis Car Rental on Rodi Road in Penn Hills Township stands as a significant local provider, offering a range of vehicles and services designed to meet the diverse needs of the Pennsylvania community. This branch operates as both a traditional car rental agency and a dedicated van rental agency, ensuring options for individual commuters and larger groups or commercial purposes.

Local user experiences with this location demonstrate a capacity for high-quality service, with one review praising the staff as "kind, courteous, and professional" and highlighting the well-kept nature of the vehicles. The manager, specifically mentioned as 'Chad,' is noted for a commitment to meeting customer expectations. However, it is essential for prospective renters to be aware that the local market can be volatile; one particularly negative review recounts a challenging interaction involving unexpectedly high pricing for an economy vehicle and a perception of rudeness, suggesting that availability and pricing should always be confirmed explicitly at the time of booking to ensure a smooth transaction.

Location and Accessibility

The Avis Car Rental branch is conveniently situated in the Penn Hills Township area, making it an accessible option for those living in or traveling through Pittsburgh’s eastern suburbs. Its location near major highways simplifies both pick-up and return procedures.

• Address: The agency is located at 620 Rodi Rd, Penn Hills Township, PA 15235, USA. Rodi Road connects quickly to Interstate 376 (Parkway East), which is a main thoroughfare into downtown Pittsburgh and beyond. The office is easily found on the left, approximately three-quarters of a mile from the Penn Hills Exit of the Parkway East, next to a local landmark, Buster's Ice Cream Shop.
• Operating Hours: Standard hours of operation cater primarily to the workday and Saturday morning needs of the local community. The branch is typically open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. The branch is usually closed on Sundays, and customers should note that after-hours returns are not available; vehicles must be returned during office hours.
• Accessibility: The facility is committed to serving all members of the Pennsylvania community by offering important accessibility accommodations:
  • Wheelchair accessible entrance.
  • Wheelchair accessible parking lot.

Services Offered

The Penn Hills Avis branch provides a comprehensive selection of rental vehicles and practical services tailored for local and regional travel needs.

• Vehicle Rental Classes:
  • Standard Car Rentals: Featuring a wide range of sizes, including economy, compact (e.g., Kia Soul or similar), intermediate (e.g., Toyota Corolla or similar), standard (e.g., Volkswagen Jetta or similar), and full-size (e.g., Toyota Camry or similar) vehicles.
  • Van Rental Agency Services: A core offering includes passenger van rentals, essential for large families, group outings, or organizational transport. These typically include Minivans (7-passenger, like a Chrysler Pacifica) and larger 12- or 15-Passenger Vans (like a Ford Transit or Chevrolet Express).
  • Specialty and Premium Vehicles: The broader Avis fleet, which may be accessible via this location, includes Intermediate and Premium SUVs, Luxury Sedans (e.g., Genesis G70 or similar), and Convertibles, though customers should always confirm local availability for specialty vehicles.
• Payment and Holds:
  • Accepted payment methods include Credit Cards and Debit Cards. However, renters must be aware that using a debit card may involve a credit check, require an additional form of identification, and necessitate a higher security deposit hold (up to $250 USD) compared to credit cards.
  • An authorization hold is generally required at the time of rental, typically the estimated charges plus an additional amount, which can be higher for debit card transactions.
• Additional Products: Available extras may include child safety seats, booster seats, and GPS units to enhance the rental experience.

Features / Highlights

Key features distinguish the Penn Hills location and add value for specific segments of the local Pennsylvania clientele.

• Active Military Discounts: A standout feature is the promotion of discounts for active military personnel and veterans. Avis partners with programs like WeSalute+ (formerly Veterans Advantage) to offer significant savings, potentially up to 35% off Pay Now base rates for eligible service members and their families. This is a substantial benefit for the military community in the Pittsburgh region.
• Avis Preferred Program Enrollment: The ability to use the Avis Worldwide Discount (AWD) number associated with WeSalute+ can often be combined with a complimentary upgrade to Avis Preferred Plus status for qualifying military members. The Avis Preferred program is a major highlight, offering expedited service for members and allowing them to skip the counter at most locations, saving valuable time.
• Professional and Courteous Service (Reported): Positive feedback specifically commends the branch manager and staff for being "kind, courteous and professional," indicating a strong potential for a personalized and attentive rental experience. This high level of service ensures that customer expectations regarding vehicle readiness and service are met.
• Well-Maintained Vehicles (Reported): Customer reviews praise the fleet as "well kept," suggesting that the vehicles provided are generally clean, reliable, and maintained to a high standard, which is critical for safe and comfortable travel throughout Pennsylvania.

Contact Information

For making reservations or any direct inquiries with the local Penn Hills branch:

• Address: 620 Rodi Rd, Penn Hills Township, PA 15235, USA
• Phone: (412) 243-0985
• Mobile Phone: +1 412-243-0985

What is Worth Choosing

Avis Car Rental on Rodi Road in Penn Hills is a compelling choice for Pennsylvania users, especially those located in the eastern Pittsburgh suburbs, due to a combination of convenience, vehicle diversity, and targeted discounts.

The designation as both a car and van rental agency makes it a versatile one-stop solution for both leisure and practical needs—whether you require an economical car for daily use or a large 15-passenger van for group travel or a moving project. The accessibility of the location, positioned right off the Parkway East, offers excellent connectivity for quick entry and exit onto major routes. Furthermore, the commitment to providing accessible facilities, including wheelchair accessible entrances and parking, ensures the service is available to the entire community.

The most compelling reason to choose this location is the combination of its strong military discount program and the highly-praised, attentive customer service, as evidenced by positive testimonials. Customers are encouraged to book in advance and confirm all pricing, especially for economy vehicles, to ensure a smooth, transparent rental process and avoid the potential frustrations reported by some users regarding perceived high initial quotes or misunderstandings about availability.

Avis Car Rental

620 Rodi Rd, Penn Hills Township, PA 15235, USA