Enterprise Rent-A-Car Introduce
For residents across the Pittsburgh metropolitan area and Western Pennsylvania, securing reliable, flexible vehicle rental services is essential for navigating everything from daily commutes to weekend road trips across the Keystone State. The **Enterprise Rent-A-Car** branch located at 122 Mall Plaza Blvd in Monroeville, PA, stands out as a high-performing local franchise offering a blend of professional national standards and notable local commitment. This location is officially designated as a **Car Rental Agency** and **Van Rental Agency**, making it a versatile resource for both personal and small business needs.
A significant highlight for the Pennsylvania community is the branch’s commitment to diversity, as it identifies as a **Women-Owned** business. Furthermore, it offers valuable **Active Military Discounts**, providing tangible support to military families in the region. Local customers have consistently praised this branch, noting a distinct difference in service quality compared to other locations. Feedback frequently mentions the **exceptional, fast, and professional service**, with one reviewer specifically pointing out the ease of the process, stating they were "in and out of the office for pick up in under 2 minutes" after using online check-in.
Beyond the fast pickup, the management shows a dedication to customer satisfaction that resonates with local users. A customer who experienced an issue with the cleanliness of a vehicle's interior (due to residual smoke/ashes) reported that the manager proactively called as a "courtesy follow up" to ensure everything else was satisfactory. This level of post-rental attention, where management appears to "take customer service seriously," garners loyalty and is a key reason why customers commit to renting here again, even if they had a minor issue.
For Monroeville area residents, the convenience factors are compelling. The branch features ample on-site parking, a critical benefit allowing customers to safely leave their personal vehicles while they use their rental. Crucially, in a region where finding Sunday service is often difficult, a major **bonus point** noted by patrons is that this location is **open on Sunday**, providing much-needed flexibility for weekend travel plans, last-minute needs, or insurance replacements following an accident. The ability to complete transactions using modern methods like **NFC Mobile Payments** also adds a layer of speed and convenience that today's Pennsylvania consumers appreciate.
The Enterprise Rent-A-Car branch is situated in a high-traffic, easily accessible commercial area in Monroeville, PA, a key suburb east of Pittsburgh. Its position makes it readily reachable for residents of Monroeville, Penn Hills, Murrysville, and beyond, with excellent access to the Pennsylvania Turnpike (I-76) and major local arteries like Route 22.
Physical Address:
122 Mall Plaza Blvd, Monroeville, PA 15146, USA.
The branch’s setting in the Mall Plaza area provides convenience for nearby shopping or errands before or after a rental transaction. The location is committed to accommodating all customers with clear accessibility provisions:
- Wheelchair Accessible Entrance: Ensures a smooth and easy entry for all patrons.
- Wheelchair Accessible Parking Lot: Dedicated parking is available close to the facility for those with mobility challenges.
- Plenty of Parking Spaces: Customers who need to leave their personal cars while renting will find ample on-site parking available, reducing parking-related stress.
A major convenience highlight for local users is that this branch is confirmed by customer feedback to be **open on Sunday**, which is a significant advantage over many other neighborhood rental locations in Pennsylvania.
The Monroeville Enterprise location offers the full spectrum of the brand's services, specializing in providing reliable transport solutions for the Pennsylvania market.
- Extensive Vehicle Rental Fleet: Provides a broad selection of vehicles, ranging from fuel-efficient economy and compact cars, to midsize and full-size sedans, SUVs, and specialized luxury or premium models (subject to availability).
- Van Rental Agency Services: Specifically handles **Van Rental**, including minivans (for family trips) and likely larger passenger vans (for group travel or businesses), catering to varied capacity needs.
- Fast and Professional Pickup: Utilizes online check-in capabilities to dramatically reduce in-office wait times, allowing customers to get into their rental in "under 2 minutes."
- Insurance Replacement: As a leading rental agency, they work extensively with insurance companies, simplifying the direct billing process for customers needing replacement vehicles due to accident repairs.
- One-Way Rentals: Offers the flexibility of picking up a vehicle at this location and dropping it off at another Enterprise branch, which is ideal for moving or cross-state travel within Pennsylvania or beyond.
- Multiple Payment Options: Accepts **Credit Cards** and **Debit Cards**, along with supporting the modern convenience of **NFC Mobile Payments** (e.g., Apple Pay, Google Pay).
- Refueling Service Options: Provides flexibility in managing fuel, offering a choice between prepaying for fuel, having the agency refill and charge the customer, or simply refilling the tank before returning the vehicle.
The Enterprise Rent-A-Car branch in Monroeville has cultivated a strong reputation among Pennsylvania users due to several key features that enhance the rental experience.
- Identifies as Women-Owned: Supports diversity and offers customers an opportunity to support a woman-owned enterprise in the local Pittsburgh area.
- Exceptional Customer Service: Noted for fast, professional service during pickup and proactive post-rental follow-up calls from management, demonstrating a sincere commitment to customer satisfaction.
- Sunday Operating Hours: A critical highlight for Western PA—the branch is **open on Sunday**, offering vital flexibility for weekend travel and urgent rental needs.
- Active Military Discounts: Provides special rates or discounts for active military personnel, acknowledging and supporting the armed forces community.
- Non-Confrontational Policy on Third-Party Insurance: Unlike experiences reported at other locations, this branch does not "berate" customers who have purchased cheaper third-party insurance/protection (such as through Expedia), ensuring a stress-free check-in.
- Modern Payment Convenience: Acceptance of **NFC Mobile Payments** (tap-to-pay) streamlines the payment process at the counter.
- On-Site Parking: Customers can safely leave their personal vehicles in the lot, which is a major convenience for local renters.
For the most current rates, fleet availability, and to confirm specific policies, especially for van rentals or to arrange pick-up service, Pennsylvania customers should contact the Monroeville branch directly.
Address: 122 Mall Plaza Blvd, Monroeville, PA 15146, USA
Local Phone: (412) 372-9200
Mobile/Full Phone: +1 412-372-9200
Using the direct phone number is the best way to leverage their exceptional customer service and clarify any concerns, such as vehicle cleanliness preferences or to confirm the specific availability of van classes like 12- or 15-passenger models.
For people in the Pittsburgh region of Pennsylvania, the Enterprise Rent-A-Car location at 122 Mall Plaza Blvd in Monroeville is highly recommended for its potent combination of **convenience, exceptional customer service, and business integrity**. The speed of service, which allows customers to be in and out in minutes thanks to efficient processes and online check-in, saves valuable time for busy Pennsylvanians. This commitment to efficiency is paired with a management team that demonstrates genuine care through proactive customer follow-up.
The branch’s accessibility is unparalleled in the local area, not only through its convenient location with plentiful parking but, most importantly, because it is **open on Sunday**. This Sunday availability is a significant operational advantage that solves a common pain point for weekend travelers and those dealing with unforeseen emergencies. Furthermore, choosing this location means supporting a **Women-Owned** business and benefiting from valuable **Active Military Discounts**.
With a versatile fleet encompassing everything from rental cars to various **Van Rental** options, modern payment methods including **NFC mobile payments**, and a professional, non-confrontational approach to third-party protection, this Enterprise location offers a superior rental experience that local customers consistently praise and recommend. For a reliable, fast, and professionally managed car or van rental in Western Pennsylvania, this Monroeville branch provides an outstanding solution.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
122 Mall Plaza Blvd, Monroeville, PA 15146, USA
Enterprise Rent-A-Car Reviews
insuranceofficenamepick upmanagerSUVcleantransactionsalesparking
★ 5★ 4★ 3★ 2★ 1My experiences here have been great, receiving exceptional service. The lot has plenty parking spaces if you have to leave your own car, they have many cars to choose from, and service is fast and professional. If you booked through a third party such as Expedia and bought car protection which is cheaper through that party, you are not berated, as I was at another Enterprise location in Homestead.Definitely will continue using this location for my car rentals.Bonus points that they are open on Sunday.
September 30 · Brenda WalshRented a car for work for a 3 day tripOnline check in enabled me to be in and out of the office for pick up in under 2 minutesFast serviceThe car ran well and was clean enough. Only problem with the car was that someone was definitely smoking in it prior to me and for me to bear the 6 hours spent in the car I had to get an air freshener. There were also ashes left in the console area.The manager called the following Thursday as a courtesy follow up toMake sure everything was good. I shared the opportunity with the stench but everything else was great. I wouldRent here again regardless if it was company or personal paid. They seem like they take customer service seriously so I appreciate it!
August 01 · Tammy FayeThe attendants and service staff were so kind, efficient and prepared .. so was my vehicle! I especially loved the special consideration given to my 90 year old mom who required an easy-in and out vehicle we were accommodated at no extra cost. Thank you for everything. I’ve always used Enterprise!
September 05 · Peg Fitchwell-HillGreat experience. My car was in the shop for repairs and I needed one to get to work and other errands. I walked in with my reservation and walked out within minutes with my vehicle. Ended up needing it for 3 weeks and every time I needed to extend all I had to do is email Joseph the branch manager. Awesome experience. Thank you
September 06 · Jon MagistriTerrible experience at this location. I booked a mid-size SUV but they gave me a compact and claimed it was an upgrade. When I questioned it, the staff delayed me and said both vehicles cost the same, which was not true. After pushing back, they finally gave me the correct vehicle but it was dirty and not cleaned. It felt like they didn’t want to give me the right car just because I was dropping it off at another location. I usually trust Enterprise, but this was by far the worst experience I’ve had.
August 28 · Kumar Cool
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