Avis Car Rental Introduce
For Wisconsin residents, reliable transportation is key to navigating the state, whether you're heading north for a weekend getaway, managing a local business move, or just need a dependable vehicle while your personal car is in the shop. Avis Car Rental, located conveniently in Brookfield, WI, serves as a prime local hub for those needs. Operating as a full-service **Car rental agency** and a specialized **Van rental agency**, this location offers a wide spectrum of vehicles to suit nearly any requirement, from a fuel-efficient sedan for daily commuting to a spacious passenger van for family events or group travel.
This Brookfield facility is an ideal choice for users in the greater Milwaukee metropolitan area and Waukesha County, combining the accessibility of a major retail corridor with the reliability of a globally recognized brand. The focus here is on providing a seamless, professional, and customer-centric experience, ensuring that when you need a rental car in Wisconsin, the process is straightforward and the vehicle meets high standards of quality. The facility aims to be a go-to choice, known for its diverse fleet and commitment to modern customer amenities and accessible service.
While the general customer experience can vary, as illustrated by reviews—ranging from "excellent service" from staff like Derrick to concerns about vehicle maintenance and post-rental communication regarding issues like unexpected oil changes—Avis maintains its position as a major provider by continually offering competitive rates and a broad selection of vehicles to the Wisconsin community. Customers are encouraged to use the provided contact information to address any concerns directly with local management.
The Avis Car Rental location is strategically situated in the bustling retail and business district of Brookfield, making it highly accessible for both local residents and visitors entering the Milwaukee area via major interstate highways.
- Address: 1005 S Moorland Rd, Brookfield, WI 53005, USA
This location's position on South Moorland Road places it near major shopping centers, corporate offices, and hotels, providing easy access from Interstate 94 (I-94), a major East-West corridor in Wisconsin. The proximity to key commercial areas means renters can often easily transition from business needs to leisure travel.
A key feature of this specific location is its commitment to physical accessibility, ensuring that all customers can access the rental office without difficulty:
- Wheelchair Accessible Entrance: The facility provides an easy-access entrance for individuals using wheelchairs or other mobility aids.
- Wheelchair Accessible Parking Lot: Dedicated parking spots ensure convenient and safe access close to the rental office entrance.
Avis Car Rental in Brookfield offers a full suite of services typical of a national car rental agency, specifically tailored to the diverse needs of the Wisconsin market.
- Diverse Vehicle Fleet Rental: Renters can choose from a broad range of vehicle classes, including:
- Small to Full-Size Sedans (e.g., Toyota Corolla, Nissan Altima, Toyota Camry or similar models).
- SUVs and Jeeps (e.g., Toyota Rav4, Ford Edge, Chevrolet Suburban or similar models, including Standard and Premium SUVs).
- Trucks and Vans (e.g., Passenger Vans like the 12- or 15-Passenger Ford Transit/Chevy Express, Minivans like the Chrysler Pacifica, and Midsize Pickup Trucks).
- Luxury & Convertibles (e.g., Ford Mustang Convertible, Cadillac XT6 or similar models).
- Electric Vehicles (EVs) (e.g., Tesla Model 3 or similar models, depending on availability).
- One-Way Rentals: The ability to pick up a vehicle at the Brookfield location and return it to another participating Avis location, which is especially useful for travelers heading to or from Wisconsin’s airports or other cities.
- Long-Term and Monthly Rental Options: Offering discounted rates for extended rental periods (typically 15 days or more), a convenient solution for temporary work assignments, prolonged car repairs, or seasonal travel within Wisconsin.
- Avis Preferred Program: A free loyalty program allowing frequent renters to skip the counter and proceed directly to their vehicle, streamlining the rental experience.
- Optional Rental Products: Including Loss Damage Waiver (LDW), Roadside Assistance, GPS navigation units, and child safety seats.
Beyond the standard rental services, the Avis location in Brookfield offers several distinct features and policies that enhance the customer experience.
- Active Military Discounts: Avis offers exclusive rates and savings, often up to 35% off base rates, for active duty military personnel, veterans, National Guard and Reservists, and military spouses. Verification (often via military ID or an online service) is required.
- Flexible Payment Options: Renters have multiple ways to pay for their car rental, including major **Credit cards** and **Debit cards**. Note that restrictions may apply when using a debit card for credit identification at the time of pickup.
- NFC Mobile Payments: The counter accepts modern, contactless payment methods such as **NFC mobile payments** (e.g., Apple Pay, Google Pay), providing a quick and secure checkout process.
- Split My Bill Feature: Available via the Avis App, this feature allows renters to easily split rental charges between two cards, ideal for separating business expenses from personal upgrades or extensions.
- Pet-Friendly Policy: Avis allows customers to bring pets in rental cars, though policies require the car to be returned clean to avoid potential cleaning fees.
- Smoke-Free Fleet: The company enforces a strict non-smoking policy in all its rental cars, ensuring a fresh and clean environment for every renter.
For general inquiries, vehicle reservations, or to follow up on a recent rental experience, Wisconsin customers can reach the Avis location directly using the information below.
- Address: 1005 S Moorland Rd, Brookfield, WI 53005, USA
- Phone: (262) 821-2099
- Mobile Phone: +1 262-821-2099
It is always recommended to call the local number to confirm specific hours of operation, especially on weekends or holidays, as these can differ from standard weekday schedules.
Choosing Avis Car Rental on South Moorland Road in Brookfield offers a compelling balance of convenience, fleet diversity, and specialized customer benefits that cater to the needs of Wisconsin travelers.
The sheer variety of vehicles is a significant advantage. Whether you need an Intermediate SUV for a family trip to Door County, a Minivan to shuttle kids to a soccer tournament, or a Compact car for city exploration, the inventory is extensive. Their status as a dedicated **Van rental agency** is particularly useful for group excursions or large family gatherings, offering vehicles up to 15-passenger capacity.
Furthermore, the added features streamline the entire process. The **active military discounts** provide meaningful savings to those who serve the country, while the physical **wheelchair accessible entrance** demonstrates an inclusionary approach to customer service. The ability to use modern **NFC mobile payments** expedites the checkout process, an increasingly valued convenience for busy customers.
While the company aims for high service standards, as evidenced by positive feedback regarding specific staff, customers are advised to carefully inspect their rental before departure and promptly address any maintenance concerns, such as the reported oil change light issue, to ensure a smooth journey. Ultimately, for reliable access to a wide range of rental vehicles backed by the convenience of a national network and modern, accessible service features, Avis Car Rental in Brookfield remains a premier option for the Wisconsin community.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Photos






Avis Car Rental Location
Avis Car Rental
1005 S Moorland Rd, Brookfield, WI 53005, USA
Avis Car Rental Reviews
pricepick upprepaiddrivingmanagementhotelcredit cardchevyupsellsarcastic
★ 5★ 4★ 3★ 2★ 1I used AVIS rental service for the 1st time 2 weeks ago, the service was ok, I feel it definitely could've been better. However I was given a 2025 chevy trailblazer upon driving it 3 hours the change engine oil soon light came on. I called the customer service number & was told to take the car I just received to AVIS nearest me. Mind you we were on a road trip/ Vacation. I found an AVIS that was near by me, but it was closed. I wound up paying for the oil change,the oil change was $112.86. Once I dropped the car off I informed the guy who received my return & was told management would reach out to me. NO 1 HAS YET REACHED OUT TO ME. I even called again regarding this matter & still nothing. I feel that's very distasteful.
September 04 · Erica HarrisDerrick gave my family and myself excellent service. Car rental was very reasonable for amount of the time of our rental. Thank you a thousand for everything.
April 25 · Alvin MonroeI don’t like the way this location does business at all. First, after we rented the vehicle, they had the nerve to call us and say, “If you’re going to extend the rental, make sure the funds are available.” That call was completely unnecessary. If we were going to extend the rental with such a big company, we’d do it through the app or online—there was no need to call.Second, we used a credit card to rent the vehicle, so how could the funds not be available? If the funds were available when we rented the car, why wouldn’t they be available if we extended it?Then, when we returned the vehicle, I went inside to let the attendant know we were dropping it off. He told me to wait in the car, which I did for 15 minutes. When he finally came out, he attended to another customer first. After finishing with them, he went back inside and sat down without saying a word to me, even though I was parked right in front of him. I had to go back inside to ask him to come out and check the vehicle.I’ve rented from Avis several times over the years and never had an experience like this. I don’t believe this reflects the company as a whole—it seems to be an issue with poor management at this specific location.PS: They don’t deserve “any” stars, but I had to click one in order to leave my review.
December 27 · Denard TaylorI’ve been a long-time customer of Avis, and under the previous management, I had no issues renting cars with my probationary driver’s license. However, with the new management, I recently had an unpleasant experience where they refused to accept my probationary license, despite this never being an issue before. It seems like the new team is unfamiliar with basic rules and regulations, which made the process unnecessarily difficult and frustrating. I recommend avoiding this location until there’s a change in management, as they don’t seem to understand their own policies.
October 08 · Swaraj AdepuSean is a very rude individual who lied to me multiple times in our exchange the morning of 9/10/24.I have reserved 4 cars at Avis 1005 S Moorland Rd, Brookfield WI in the last 2 months, with mostly no issues. Going in today to pickup a full size car with a free coupon upgrade (as available) I was prompted immediately if I would like to upgrade to a ford Edge for $5 a day. In response I asked what vehicle was tied to my reservation as I had prepaid which guarantees a car. I was told there was nothing assigned, and said I'd like to stay with full size but request anything other than a Chevrolet Malibu. I was told they had only Malibus available and I would have to pay to upgrade, and my coupon was invalid as they had no Premiums (the free upgrade tier from Full Size) I requested a downgrade instead for which I was offered a Toyota Corolla. My reservation price was not adjusted on the contract for the lower vehicle, but has since updated in app.As someone who reserves many cars I scout the location beforehand and knew there were no Malibus on the property, which I asked Sean about when he walked me to the Corolla I was given. He stated they were on the other end of the property. There was not a single Malibu at the location other than the one I was currently dropping off in order to switch reservations to anything else, which would obviously be invalid as I had just turned it in and it was not cleaned to go out again.I was offered for them to clean a Sonata that was stated as unavailable due to the interior being in need of a professional cleaning. I confirmed the car was disgusting and took the Corolla.Upon expressing my disappointment with the interaction I was asked sarcastically what I wanted him to do "What would make you happy? A Ford Edge for no upcharge? That's 3 upgrade tiers!" When I worked retail if you didn't have the product you reserved for the customer you gave them the next better thing available, without a $5/day upcharge for your own booking mistakes.I ended the interaction asking if his name was on the paperwork (as he never gave it to me) he told me it was and wished me a good day. His name was not on the paperwork and I returned after doing another round to see if I could find a Malibu on property (none still) to have show me where his name was on the paperwork. He wrote it at that time.Overall I am fine with a Corolla at the lower price tier. But I should not be forced to downgrade my reservation because of their lack of availability and flat out lies. If there was a Malibu to offer me I would've gladly downgraded to avoid it. But there was no Malibu or other full size car on the lot available. I planned on leaving no review if there was a Malibu on the lot and his name on the paperwork, 3 stars for one being true. Both were lies.
September 10 · Tyler Rondeau
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