Avis Car Rental Introduce
For Wisconsin residents and visitors needing reliable personal or commercial vehicle options, Avis Car Rental in West Allis serves as a key local resource. Located conveniently on South 108th Street, this established car and van rental agency provides a range of vehicles and services designed to meet diverse transportation needs across the greater Milwaukee area and beyond. Whether you require a compact sedan for a weekend trip to Madison, a sturdy SUV for a family vacation to the Wisconsin Dells, or a passenger van for group travel, this Avis location aims to offer a solution.
The importance of accessible and professional car rental services cannot be overstated in a state like Wisconsin, where personal vehicle travel is often essential for work, tourism, and daily life. A local agency like this provides the opportunity to quickly secure a vehicle for a variety of purposes—from replacing a car undergoing repair to accommodating out-of-town guests or managing logistics for a special event. The convenience of a neighborhood location, as opposed to solely relying on airport hubs, is a significant benefit for local Wisconsin users. This specific Avis branch specializes in both standard car rental and van rental, catering to individuals and larger groups or businesses requiring cargo space or passenger capacity.
It is important for local customers to note that experiences at rental agencies can vary. Public feedback for this specific location highlights areas where operational consistency and customer service interactions may not meet expectations. Some reviews mention issues with vehicle condition, booking confirmations, and staff communication, specifically citing rudeness and difficulty resolving issues on-site, particularly concerning the requirement for 24-hour notice on confirmed online reservations and handling of long-term rentals. While these instances do not represent every customer experience, they emphasize the need for renters to confirm all details directly with the office, especially reservation lead times and vehicle availability, before travel. Utilizing established company policies and contacting central customer service when local resolution is challenging remains a prudent step for any renter.
The Avis brand is globally recognized, offering a network of services and vehicle options. This local presence aims to bring that large-scale selection and established system right to the West Allis community.
The Avis Car Rental agency is situated at a highly accessible location in West Allis, Wisconsin, making it a practical choice for residents of the Milwaukee metropolitan area. Its positioning on a major thoroughfare, South 108th Street, ensures relatively easy access from surrounding neighborhoods like Greenfield, Wauwatosa, and even Milwaukee proper via nearby Interstate 41/894. This convenient street-side location is generally much more straightforward to navigate than an airport facility, especially for local customers using a ride-share service or being dropped off.
The specific address for this branch is: 1921 S 108th St, West Allis, WI 53227, USA.
In terms of physical access, the location is committed to accommodating all customers. Available public data confirms that the facility includes an accessible environment with a:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
These features ensure that the facility is user-friendly for individuals with mobility challenges, adhering to standards that promote accessibility for the West Allis community.
As a comprehensive car and van rental agency, the West Allis Avis location provides an array of services aimed at facilitating short-term and extended vehicle rentals for personal and business use. While availability can fluctuate, the core offerings generally include:
- Car Rental Agency Services: Providing a fleet of vehicles ranging from economy cars and compact sedans for daily commutes and budget travel, to full-size vehicles, SUVs, and luxury cars for family trips and special occasions.
- Van Rental Agency Services: Specializing in larger vehicle options, including minivans and full-size passenger vans, essential for group outings, team transportation, or moving small loads.
- One-Way Rentals: The option to pick up a vehicle at this West Allis location and drop it off at a different Avis location, which is invaluable for travelers on extended, non-circular road trips across Wisconsin or the country.
- Free Pick-up Service: Many Avis locations offer a free local pick-up service to streamline the process of getting to the rental counter, though local terms and conditions, including distance limitations and availability, should always be verified by calling the specific office directly.
- Long-Term and Monthly Rentals: Options for customers needing a vehicle for an extended period, which can sometimes provide more flexibility and better pricing than continuously booking short-term reservations.
- Optional Equipment: Availability of add-ons such as GPS navigation units, booster seats, and child safety seats to customize the rental for safety and convenience.
- Insurance and Protection Products: Offering various loss damage waivers (LDW) and liability coverage options to help renters manage potential financial risk associated with damage, theft, or liability during the rental period.
The West Allis Avis branch integrates several features designed to enhance the rental experience and provide value to specific customer segments.
- Active Military Discounts: A key highlight is the availability of discounts specifically for active military personnel, acknowledging their service and providing a financial benefit on their rentals.
- Vehicle Variety: The dual designation as a Car Rental Agency and a Van Rental Agency means the location maintains a more diverse fleet than some competitors, offering both standard cars and larger passenger/cargo vans for maximum utility.
- Payment Flexibility: The location accepts a variety of payment methods, making the rental process more accessible for customers. Accepted forms of payment include: Credit cards and Debit cards. Note that specific terms, particularly regarding holds and required documentation for debit card rentals, should be confirmed directly with the counter staff.
- Accessibility Commitment: As mentioned, the facility is equipped with a wheelchair accessible entrance and parking, demonstrating a commitment to serving all members of the Wisconsin community.
For making reservations, checking vehicle availability, or confirming hours of operation and specific rental policies, prospective renters should use the following contact details for the Avis Car Rental located in West Allis.
Address: 1921 S 108th St, West Allis, WI 53227, USA
Phone: (414) 545-0985
Mobile Phone: +1 414-545-0985
Choosing this Avis location in West Allis can be a smart decision for local Wisconsin residents and travelers looking for a known brand with neighborhood accessibility. The dual function as both a car and van rental agency is particularly beneficial for those in the Milwaukee area who need a wide variety of transport solutions, from personal sedans for city driving to large vans for group events or organizational logistics.
The availability of active military discounts is a tangible benefit for service members, providing a measurable saving. Furthermore, the accessible entrance and parking make this a truly inclusive option for all members of the community. Using a major rental company also provides the peace of mind of a large, nationwide fleet and established procedures, even if specific local execution can sometimes be inconsistent. Renters who appreciate a wide selection of vehicles, from a compact model for efficient travel to a premium SUV for comfort, will find value here. Given the nature of rental services, it is always recommended to book well in advance, especially for popular vehicles like vans, and to call the local office directly to re-confirm reservation details, vehicle type, and any specific requirements or pickup needs before your scheduled date. This proactive approach can help ensure a smoother experience when utilizing their range of services.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Photos




Avis Car Rental Location
Avis Car Rental
1921 S 108th St, West Allis, WI 53227, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Uber Car Rental for months through Avis on S 108th went through 4 cars that were poorly working, they are very unprofessional and seem not to have compassion. Got a ding on the auto I was renting while I was not driving was told by owner that if I couldn't provide any proof once the car was delivered back I could no longer rent car anymore. Brought car in and was unable to start it up he told me to get my things out for it to be serviced and he needed my keys and ended my contract. I will be contacted news and placing this on all social media plus contacting the radio station. Poor management!!!
October 17 · Yolanda ThurmondI had a very disappointing experience with Avis. I booked a car yesterday at 6 PM for a 12 PM pickup today. The booking was confirmed through their portal without any issue. However, when I arrived at the location around 11 AM, the front desk staff was extremely rude and told me they require at least 24 hours’ notice for reservations. If that’s the case, why did their system allow me to book in the first place?When I asked for clarification and requested him to contact customer service, he refused and told me to call them myself. This was not just frustrating but completely unprofessional, especially since this impacted my family’s travel plans.Avis needs to either fix their online booking system or train their staff to treat customers with more respect. I won’t be using them again.
August 02 · HarishMy family and I had a good experience with Avis when we were stranded, from out of town. Reading the reviews I'm seeing a trend of service being poor for people of color. we were white and service was great, they were chummy. curious... something to think about if you are a poc you may want to consider other options.
September 12 · Rae MorefieldI rented a vehicle for 2+ months through the Uber app and had a situation with my debit card being deactivated I contacted the owner Tom and told him I could come in the following day to make payment as they were about to close, he told me that would be fine and the late fee was $12. Upon arrival at the location the next day he told me he could not accept my payment even though this was the card that all payments had been made through for over 2 months long story short he insisted I return the vehicle, which I did and then received a final bill for over $500 even though I was only 1 day late with the payment, he told me it was fine to come in the next day… Fast forward FOUR MONTHS and multiple complaints to the BBB I finally received all my money back including late fees due to how this situation was handled and how I was treated! Even though it’s been established I do not owe Avis any money, I am now being told I’m on the Do not rent list and it’s only at this location! I have contacted Customer Service probably at this point over 100 times and also other Avis locations in the next State (Illinois) which have all told me that I am fine to rent after checking my Drivers License. With all this Tom the owner gave me info for someone from Corporate to reach out to stating that this is who put me on the list not him. In speaking with this individual Kenya Dennis, he stated that it doesn’t matter what Tom says Avis policy does not allow late payments under any circumstance and then proceeded to tell me how “ The struggle of Black parents is understood however Avis does not have layaway plans”! Not only was this person rude but also came across racist, as in no point during this conversation was race stated! And why should it matter or even be mentioned?!…. I say all this to say beware of this company!, when asked what the final bill of $500 was for I was told it was for previous weeks and every time I was able to show proof all payments were made,the week allegedly owed changed, needless to say I was able to provide bank statements to show all payments were made and I had to wait 4 months for a refund… BEWARE of this location the owner apparently has no say so in the operational day to day and the Coporate regionals appear to be very unprofessional!
April 18 · Ebony MccAbsolutely horrible, I’ve been renting from them for months maybe 6 or so. I’ve only had one decent vehicle from them. They give you cars with issues and then want to charge you for those issues. Or if your card is locked but you continuously call to have them take the money they don’t answer and then try to charge you extra days when they are the ones WHO DONT ANSWER. Yesterday is was time for them to charge my card and they called and told me I had to return the card because Uber told them I had to. I don’t spoke with uber and they stated it’s not true and I am still eligible to rent. I then spoke with them again this morning and they stated that it’s only their location that I can’t rent from anymore, even though I was previously told something different. Why should I have to travel all the way to an Illinois location when they’re the only location in the Milwaukee area Customer service is not good. They don’t answer their phones and they need a new staff because none of them seem to like their jobs.
May 03 · Teiara Watson
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