Avis Car Rental Introduce
For New York City residents, particularly those in Brooklyn, securing reliable and conveniently located car or van rental is essential for weekend escapes, moving logistics, or crucial business travel outside of the city's transit network. Avis Car Rental at the 210 State Street location in Downtown Brooklyn serves as a key local hub, providing a range of rental options that cater to various needs, identifying specifically as both a Car rental agency and a Van rental agency.
Avis is a globally recognized brand known for its commitment to customer service and a modern, well-maintained fleet. This particular Downtown Brooklyn location strives to uphold that reputation, offering vehicles for everything from a quick trip to the suburbs to a multi-day road adventure. Local users planning trips out of the city or needing a temporary substitute vehicle will appreciate the convenience and the range of options available right in the heart of Brooklyn.
While the service experience can sometimes be mixed, as indicated by a variety of customer feedback reflecting both 'top-notch, seamless, and hassle-free' encounters alongside challenges like unexpected vehicle assignments or staffing shortages, the company remains a major, established operator in the New York market. Corporate clients, especially, often rely on Avis for consistent business travel solutions.
A notable feature of this location is the inclusion of Active military discounts, demonstrating an effort to support service members and veterans in the New York community. Furthermore, the agency has prioritized accessibility, ensuring its facility is accommodating to all customers.
The Avis Car Rental branch is strategically located in the highly accessible and transit-rich neighborhood of Downtown Brooklyn. This placement makes it incredibly convenient for residents and business travelers in Brooklyn Heights, Boerum Hill, and surrounding areas who need a vehicle without crossing a bridge into Manhattan or traveling to an airport.
The branch operates seven days a week, offering broad access to customers, with hours of operation typically being Sunday through Saturday from 7:00 AM to 9:00 PM. This expansive schedule accommodates the demanding timetables of New York life.
Address: 210 State St, Brooklyn, NY 11201, USA
For customers utilizing their own vehicles for drop-off or pickup, the facility acknowledges the challenges of urban driving by noting that Paid street parking is the primary on-site solution. In terms of physical access, Avis at 210 State Street has invested in ensuring the facility is fully inclusive:
- Wheelchair accessible entrance for easy access to the rental counter.
- Wheelchair accessible parking lot (where applicable for pickup and return) to accommodate mobility-impaired customers.
The downtown location is a key benefit, positioned close to major subway lines and the Atlantic Avenue-Barclays Center transit hub, making it easy to reach for a car rental before heading out of the city.
As a leading Car rental agency and Van rental agency, the Avis 210 State Street location provides a wide spectrum of rental solutions. While the specific vehicle inventory fluctuates, the available services are designed to meet diverse local and corporate needs:
- Daily and Weekly Car Rental: Standard rentals for short trips, business use, or temporary vehicle needs, ranging from economy to luxury models.
- Van Rental Services: Specific offerings for Van rental agency needs, including passenger vans (such as minivans or larger, multi-passenger options) for family travel, group outings, or temporary moving needs.
- Corporate and Business Rentals: Dedicated services for companies and business travelers, often facilitated through established corporate accounts for efficient booking and billing.
- One-Way Rentals: Allowing customers to pick up a vehicle in Brooklyn and drop it off at another Avis location, perfect for longer road trips or airport transfers outside of the immediate NYC area.
- Avis Preferred Service: A loyalty program that often allows members to bypass the traditional rental counter experience, offering a more streamlined and quicker pick-up process.
- Vehicle Upgrades and Add-ons: Options for upgrading reserved vehicle classes, adding GPS navigation, or purchasing protection packages like Loss Damage Waiver (LDW) and roadside assistance.
- Fuel Options: Providing the Gas Service Option, allowing renters to pay for a full tank upfront and return the vehicle without the hassle of refueling.
The Avis location at 210 State Street is notable for several key features that benefit the local New York customer:
- Active Military Discounts: A significant highlight is the availability of special rates and discounts for active military personnel and veterans, a dedicated way to thank and support the servicemen and women in the New York area.
- Comprehensive Payment Flexibility: The agency accepts a wide array of payment methods, including Credit cards, Debit cards, and modern digital options like NFC mobile payments, providing convenience for a broad customer base.
- 7-Day Operation: With hours from 7:00 AM to 9:00 PM, Sunday through Saturday, the branch offers maximum flexibility for pick-up and drop-off, a critical factor for New Yorkers with busy schedules.
- Central Downtown Brooklyn Location: Positioned conveniently near major subway lines and judicial buildings, it serves as an excellent starting point for travel out of Brooklyn or for local business needs.
- Accessibility Focused: The provision of a Wheelchair accessible entrance and Wheelchair accessible parking lot ensures that the facility is welcoming and compliant for customers with mobility needs.
- Corporate Customer Focus: Recognizes and serves the needs of corporate clients, offering established processes designed to save time and streamline the rental experience for business travelers.
For New York users looking to inquire about fleet availability, corporate rates, or to confirm the specific terms of a reservation—such as vehicle type or the use of an Active military discount—the Avis team at the 210 State Street location can be reached directly through the following:
Address: 210 State St, Brooklyn, NY 11201, USA
Phone: (718) 858-4395
Mobile Phone: +1 718-858-4395
Given the high demand for vehicles in a central location like Brooklyn, especially for popular options like minivans or SUVs, it is always recommended to reserve well in advance and contact the branch directly to confirm all booking details, particularly in cases involving a 'mystery car' option or specific logistical requirements.
Choosing Avis Car Rental at the 210 State Street location in Downtown Brooklyn is a worthwhile option for New Yorkers when prioritization is placed on brand consistency, location convenience, and specific customer programs. It is a major player in the market, providing the fleet depth and technological support of a large international corporation.
The primary reason to choose this location is its unparalleled convenience in Downtown Brooklyn. For residents of Brownstone Brooklyn and corporate clients visiting the area, this branch eliminates the time and cost associated with traveling to an airport or a less central location for a rental. The extended hours, seven days a week, further add to its logistical appeal for busy New Yorkers.
The transparent support for specific communities is another key highlight. The offering of Active military discounts provides real, tangible savings for service members. Additionally, the focus on physical accessibility—with a Wheelchair accessible entrance and parking—shows a commitment to inclusive service that not all car rental agencies in a dense urban environment can guarantee.
However, prospective customers should utilize the Avis Preferred program and confirm vehicle details to ensure a 'seamless and hassle-free' experience, as reported by satisfied customers. By reserving a specific car class rather than an open-ended option, and by carefully reviewing all final charges and policies, customers can maximize the benefit of renting from this established, centrally located Car rental agency and Van rental agency hub in New York City.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Paid street parking
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental Reviews
deskpick upgasSUVprepaidreceiptcheckgarageminivaninventory
★ 5★ 4★ 3★ 2★ 1Really bad experience at this Avis location. Arrived 20 mins ahead of a 10am reservation, which I pre-booked. There was a line of people and one poor guy on the desk trying to handle the people and calls by himself. When I got to the front the employee was handling our booking and another customer in tandem. He told me that the 'mystery car' would be a mini-van. No problem, we had 4 people including an elderly gentleman but as long as we could get him to a family retirement meal, it would be all good. Then he realised that the other customer he was assisting also ordered a 'mystery car'. He got a call from the guy running the cars, and told us both there was a mix up, and that we would need to decide who would take the mini van and who would take 'the only other option' which was a truck 'like a 12 seater UPS truck'. (!). Oh - and the van didn't have much gas so we'd need to fill it soon. Or... We could *both* upgrade for $200 a day extra!! (suddenly the mini van wasn't an option it seemed), This felt like a classic bait and switch - I understand a mystery car is a roll of the dice but it should still be a drivable CAR - not a 'Mystery Truck'!After all the back and forth my family was getting nervous, we were already well past our pick-up time, running late and stopping for gas would have meant missing the meal. At this point we caved and upgraded. To add insult to injury, I could only leave the car lot by swiping my credit card and later realised this had charged an extra $240 to my card. Apparently I was meant to scan a voucher alongside my ticket, but the only information about this was in the elevator, which I didn't take until I returned the car later that day. All in all this was a terrible experience, I feel bad for the employees and customers that have to deal with this mess by Avis. I am a corporate customer and I'll be feeding back to my company that we should switch because this level of non-service will waste time and money.
July 19 · Bec VaughanI'm thoroughly impressed with Avis Car Rental! The service was top-notch.I'm so glad I chose to rent with them. From start to finish, everything was seamless and hassle-free. The staff were friendly and helpful, and the vehicle was in excellent conditionIf you're looking for a reliable and hassle-free car rental experience, Avis is definitely a top-tier choice. I highly recommend them!
September 25 · C. ReichReturn car here is convenient. But get car you need to come here at least one hour earlier or probably 1.5 hours earlier, they don’t have preferred desk even if you fully checked in. Very long line and they still only have one staff. One staff can handle one customer 10-15 min per person. Monday morning I got here @8:30, by 9:30 I still don’t see light of getting car in next 30 min. I think this specific location is not managed well. Avis at airport is always very effecient
August 25 · Lei ZhouThe staff here does their best, but either due to poor training, poor systems / organization, or simply inept management by Avis, this is an incredibly inefficient rental location.Expect to wait a minimum of 30 minutes when picking up a vehicle, whether there are 10 people ahead of you or 1, and that is a generous estimate. Have consistently waited over an hour after arriving on time for my reservation. Expect for them to never have the vehicle type you reserved in stock.This is a review after 3 years and 10+ rentals at this location. The *only* change observed in that time is a small water machine near the door (since you can expect to be waiting for a while).Avis customer service will respond to bad reviews here with empty corporate speak, but a meaningful response would be to actually address these issues and commit to getting renters out in 15 minutes or less consistently. Anything else is just noise.
August 23 · Ammar QMy car pickup was at 9am I arrived at 8:45am and there was already a line of 30 people. The employees told us that one of them had forgotten a key to the office and that we were unable to get our cars until they were able to get into the office. We then proceeded to wait several hours (some people had been waiting since 7am). When the Avis employees did nothing after hours of waiting someone in line called a locksmith. We were eventually able to get into the office and then it took the employees about 20mins per customer so we all got our cars hours after we were supposed to. I called customer service they refused to refund anyone. They would not even give people partial refunds.
August 17 · Laura Mirabent
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