Enterprise Rent-A-Car Introduce
For residents and travelers throughout Montgomery County and the greater Washington D.C. Metropolitan Area (DMV), securing reliable, convenient, and safe temporary transportation is a common necessity. Whether your own vehicle is undergoing repairs, you are moving large items, or you require a comfortable car for a Maryland weekend getaway, a local car rental agency is often the first call. Enterprise Rent-A-Car, a globally recognized brand, operates a key neighborhood branch in Silver Spring, MD, aiming to meet the diverse mobility needs of local users.
The Silver Spring location is part of a national network known for its neighborhood-focused approach, positioning itself not just near airports, but within the communities where people live and work. This particular branch on Georgia Avenue offers a specific focus on both standard car rental and van rental, serving both individual and commercial or group transportation requirements. Furthermore, it publicly identifies itself as a women-owned business and offers dedicated benefits for those serving in the military, indicating a commitment to both diversity and community support.
This article provides local Maryland users with a factual and informative look at the Enterprise Rent-A-Car branch in Downtown Silver Spring. The information is drawn from available public business data, emphasizing the features, location, and services that are most relevant to customers seeking reliable and accessible vehicle rental options in the region.
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Enterprise Rent-A-Car at 8208 Georgia Ave is a centrally located vehicle rental provider in Silver Spring, Maryland. This branch is a key local resource for short-term and extended vehicle rentals, serving the highly populated and transit-oriented communities that border the District of Columbia. The business’s classification as both a Car rental agency and a Van rental agency highlights its capacity to offer a broad range of vehicle types, from economy cars for city navigation to larger vans suitable for family trips, group transport, or business logistics.
As a neighborhood location, this Enterprise branch is dedicated to offering onsite services, meaning customers can typically manage their entire rental transaction—from pickup to drop-off—at the Georgia Avenue address. A significant point of distinction for this location is its public identification as a women-owned business, which may appeal to local customers prioritizing support for diverse enterprises. The commitment to customer convenience is further underscored by the acceptance of multiple payment types and dedicated accessibility features, making the rental process more fluid and inclusive for the Silver Spring community.
The company's commitment to the local Maryland user is also evident in its specific offerings, such as discounts for active military personnel, which provides tangible value back to the community.
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The Enterprise Rent-A-Car location is prominently situated at 8208 Georgia Ave in Silver Spring, MD 20910, placing it directly in the downtown area. This is a vital address for accessibility, as Georgia Avenue (MD Route 97) is a major artery connecting Silver Spring to Washington, D.C., and surrounding suburbs like Takoma Park and Wheaton. The prime location ensures that the branch is easily reachable by car, and its downtown positioning often means it is well-served by local public transit options, including the Silver Spring Metro Station (Red Line) and multiple bus routes.
For customers arriving by vehicle, the business provides the convenience of On-site parking, a valuable feature in a bustling urban center like Silver Spring. Beyond simple convenience, the branch has made clear efforts towards physical accessibility, confirming the availability of both a Wheelchair accessible entrance and a Wheelchair accessible parking lot. These facilities are critical for ensuring that all members of the Maryland community, regardless of mobility needs, can access the rental services with ease and dignity.
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The core business model of this Enterprise location is built around providing flexible vehicle solutions. The publicly listed service types include:
- Car Rental Agency: Offering a wide selection of vehicles for short-term and long-term rentals, from compact sedans for daily commutes to full-size vehicles for greater comfort.
- Van Rental Agency: Specializing in the rental of larger passenger vans or cargo vans, which are essential for group outings, business logistics, or moving household goods across the DMV area.
- Onsite Services: Customers can expect to manage the full rental process at the Georgia Avenue location, from vehicle inspection and paperwork to final return.
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The Enterprise Rent-A-Car branch in Silver Spring stands out due to several key operational and community-focused highlights:
- Designated as Women-Owned: The business publicly identifies as women-owned, contributing to the diversity of local Silver Spring businesses.
- Active Military Discounts: The branch offers special rate benefits for active military personnel, acknowledging and supporting those who serve.
- Accessibility: Committed to inclusion with a Wheelchair accessible entrance and Wheelchair accessible parking lot, ensuring access for all customers.
- Flexible Payment Options: Accepts a broad array of payment types for customer convenience, including Credit cards, Debit cards, and modern NFC mobile payments.
- Dedicated Onsite Convenience: Provides On-site parking for customers picking up or returning vehicles, reducing the hassle of finding street parking in the busy downtown Silver Spring area.
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For Maryland residents needing to contact the Enterprise Rent-A-Car Silver Spring branch to make a reservation, inquire about a vehicle type, or discuss an ongoing rental, the details are as follows:
Address: 8208 Georgia Ave, Silver Spring, MD 20910, USA
Phone: (301) 563-6500
Mobile Phone: +1 301-563-6500
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For a local user in the Maryland-D.C. area, choosing the Enterprise Rent-A-Car branch on Georgia Avenue in Silver Spring offers a compelling combination of features. The principal advantage is the backing of a large, reliable, and standardized international rental company, coupled with the focused, accessible service of a neighborhood location. Local users benefit from a wide fleet selection, including both standard cars and vans, which makes it suitable for anything from a corporate client needing a temporary replacement vehicle to a family needing a van for a trip to the Eastern Shore.
The commitment to specific customer groups is a clear draw, particularly the Active military discounts and the identity as a women-owned business, which reflects a valuable local commitment. Furthermore, the numerous accessibility features—including both entrance and parking accessibility—ensure the business is physically open and welcoming to everyone in the diverse Silver Spring community. The flexibility in payment options, accepting credit cards, debit cards, and NFC mobile payments, also simplifies the transaction process, which is highly appreciated in a fast-paced environment.
However, as with any service provider, the actual experience can vary, and prospective customers should always consider the range of customer feedback. Public reviews for this location are mixed. On one hand, there are glowing recommendations, where customers report an "easily the best car rental location" experience with quick service, friendly staff like Jasiri and Kennedy, a clean vehicle, and even a rewarding "upgrade" to a highly desirable car like a Camaro. These positive accounts highlight the personalized, high-touch service that can make a rental seamless and memorable.
On the other hand, a highly detailed negative review outlines extreme concerns regarding vehicle safety (including an electric car with a steering power abnormality warning and a dead battery in dangerous traffic), profoundly unhelpful and unprofessional support, and unauthorized post-rental charges without explanation. This critical feedback suggests that in times of crisis or vehicle malfunction, the support structure at this specific branch may, at times, fall short of the Enterprise brand's expected standards for safety and accountability.
Therefore, a Maryland local should choose this branch based on its clear locational convenience, the attractive highlights like military discounts, and the extensive vehicle options. However, they should proceed with vigilance. It is strongly recommended to meticulously inspect the rental vehicle before leaving the lot, clearly document the condition of the car and the fuel/charge level upon return, and insist on a final itemized receipt before being charged. By taking these proactive steps, customers can maximize the benefits of a well-located, feature-rich rental agency while protecting themselves against potential service mishaps.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
8208 Georgia Ave, Silver Spring, MD 20910, USA
Enterprise Rent-A-Car Reviews
managerpick upcallpaynameparkingjobreceiptinsurance companytransaction
★ 5★ 4★ 3★ 2★ 1If I could give zero stars, I would. My rental was covered through Geico after an accident, but this entire experience with Enterprise Downtown Silver Spring, MD was a nightmare from start to finish.• The Car Was Unsafe: The “VoltageAbnormality Steering Power Low Visit Your Dealer” message appeared shortly after I received the car. I called multiple nearby Enterprise locations for a switch-out, but no one ever had availability, and no one followed up with me—not once.• The Battery Died in Dangerous Conditions: Days later, the electric car completely shut down on me in 96-degree weather, during evening traffic, leaving me stranded on the side of the road with no air circulation or ability to roll down the windows. It took 45 minutes just to reach someone on the phone and over 2 hours to get a resolution.• Unhelpful and Unprofessional Support: I was passed between two employees and a manager, repeatedly told to “look up a YouTube video to fix the locked wheel myself” instead of being offered real assistance. The manager kept placing me on long holds until closing time, clearly trying to run the clock out.• Unauthorized Charges: I returned the car clean and with a full tank of gas, yet I was charged afterward with no explanation, no itemized receipt, and no accountability.This location completely failed in basic customer service, safety, and professionalism. If you need a reliable vehicle and support in an emergency situation, DO NOT trust this Enterprise branch. They leave you stranded, ignore follow-ups, and take unauthorized payments after the fact.
July 29 · Honey MarieI highly recommend this Enterprise location. Easily the best car rental location that I’ve been to. The process was quick, the staff are friendly and the vehicle was clean. A huge thank you to Jasiri and Kennedy for making my experience memorable. I was given a Camaro while my Camaro was in the shop. I felt right at home. Thanks again. 10/10 experience! Strongly recommend.
May 16 · Jennifer CastellonI want to salute Customer Service Rep Lauren at the Silver Spring location and her team for incredible service. Due to heavy demand vehicles were limited but she went above and beyond to make sure I had the proper vehicle and made it to my destination on time. She was both professional and super courteous. The vehicle was awesome!!
May 12 · Ray Nelson SpeaksThis is a super busy location! I’ve visited a few times and haven’t had any major issues, just a lack of car choices. My most recent visit was great, Kennedy went out of the way to get me into my rental. He’s patient and knowledgeable. He is the best representative there, not sure if he’s the manager either way he is awesome, please see him when you visit!
September 03 · Shanice JoDon't waste your time guys. Customer service sucks. They barely have cars available. You will be putting on a waiting list. You can book a car 2 weeks in advance, but that doesn't guarantee you a car.This place deserves a zero or needs to shut down.
October 10 · Richard Guill
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