Hertz Car Rental - Greensboro International Airport-(GSO) Introduce
For travelers arriving at Piedmont Triad International Airport (GSO) or local North Carolina residents needing a high-quality rental vehicle, Hertz Car Rental - Greensboro International Airport-(GSO) stands as a primary and accessible Car rental agency. Situated directly at the airport's main terminal building, this location provides the utmost convenience, allowing customers to step off their flight and quickly transition into their temporary transportation. The facility is a full-service operation, ensuring that the diverse needs of business travelers, vacationing families, and locals requiring an insurance replacement vehicle are met with efficiency and a wide selection of cars.
The Hertz fleet at the GSO airport is designed to accommodate any travel plan across the North Carolina landscape, whether you are heading to the mountains, the coast, or navigating the Piedmont Triad cities. Vehicle options typically range from economical cars, such as the fuel-efficient Nissan Sentra mentioned in customer feedback, to comfortable mid-size sedans and family-friendly SUVs like the popular Chevrolet Equinox and Nissan Rogue. For those seeking a higher level of luxury or capacity, specialty collections, vans, and larger vehicles are generally available, ensuring that your journey—be it a short trip or a long road adventure—is perfectly supported.
Understanding the modern traveler's needs, the GSO Hertz location emphasizes flexibility and payment convenience. Beyond traditional Credit cards, the agency proudly accepts both Debit cards and modern methods like NFC mobile payments, streamlining the transaction process. As an airport branch, it provides Onsite services within the terminal complex, a significant time-saver for North Carolina customers on tight schedules. Furthermore, the commitment to inclusivity is evident through dedicated Wheelchair accessible entrance and Wheelchair accessible parking lot features.
However, customers—especially those traveling with young adults—should be well-informed about the age policies. While Hertz generally rents to drivers 20 years old and up (with a Young Renter Fee applied for those under 25, which can sometimes be waived for AAA or USAA members), the interaction with local agents and the honoring of national policies can sometimes be inconsistent, as highlighted by a customer review regarding a 20-year-old renter. This underscores the critical importance for all North Carolina users, particularly those under 25, to confirm their specific age, rate, and car class eligibility directly with the local office prior to arrival, even after making a reservation online. Understanding the full terms of the rental agreement, including age fees and specific vehicle restrictions (like for Prestige or Adrenaline collections), is essential for a smooth experience.
The prime location of the Hertz Car Rental desk at Piedmont Triad International Airport (GSO) offers unparalleled accessibility for air travelers and is conveniently situated for residents in Greensboro, Winston-Salem, and High Point.
The location’s exact address is: 6325 Joseph M Bryan Blvd, Greensboro, NC 27409, USA.
Being located directly within the airport’s rental car area, access is seamless upon arrival. The facility is strategically placed to allow for immediate departure onto major regional arteries such as I-40 and Bryan Boulevard, linking travelers effortlessly to the rest of North Carolina.
Accessibility features at the airport branch include:
- Wheelchair accessible entrance: Ensuring a barrier-free transition from the terminal to the rental counter.
- Wheelchair accessible parking lot: Providing designated, easily accessible spaces for customers with mobility needs.
- On-site parking: Customers returning or picking up vehicles benefit from convenient, dedicated parking areas right at the terminal.
The Hertz Car Rental at GSO functions as a complete Car rental agency, providing comprehensive services to streamline the travel experience for North Carolina users.
- Onsite Services: Being a terminal-based location, the agency offers direct Onsite services for check-in, paperwork, and immediate vehicle collection, eliminating the need for shuttle transfers off-site.
- Diverse Fleet Categories: A broad selection of vehicles is available, including:
- Economy, Compact, and Standard Sedans (e.g., Chevrolet Spark, Nissan Sentra).
- SUVs of all sizes (e.g., Chevrolet Equinox, Nissan Rogue).
- Minivans and Passenger Vans (for groups and families).
- Luxury and specialty vehicles (subject to availability and age restrictions).
- Flexible Payment Options: Customers can pay using:
- Credit cards (Major providers).
- Debit cards (Subject to credit check and authorization hold policies).
- NFC mobile payments (Apple Pay, Google Pay, etc.).
- Insurance and Protection Products: Offering various protection options such as Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), and Personal Accident Insurance (PAI).
- Convenient Drop-Off: Due to its airport location, the branch often offers extended or 24/7 returns, though customers should always confirm the exact hours and procedures, especially for after-hours drop-offs.
The GSO Hertz branch offers a collection of features tailored for maximum user convenience and flexibility within the North Carolina market.
- Integrated Airport Location: Eliminates time-consuming shuttle rides, offering direct access from baggage claim to the rental counter.
- Acceptance of NFC Mobile Payments: Catering to modern, contactless transaction preferences, providing a quick and secure checkout process.
- Payment Flexibility: Accepts Debit cards in addition to major credit cards, a crucial feature for many local and visiting renters.
- Full Accessibility: Features like the Wheelchair accessible entrance and Wheelchair accessible parking lot ensure the facility is ready to serve all members of the community without hindrance.
- Modern, Low-Mileage Vehicles: Vehicles are often late-model, such as the "brand new Nissan Sentra with 400 miles" noted by a customer, contributing to a pleasant and gas-efficient driving experience across North Carolina.
For inquiries regarding reservations, vehicle availability, or specific rental policies, particularly regarding young renter fees or debit card usage, North Carolina customers can contact the GSO airport branch directly.
Address: 6325 Joseph M Bryan Blvd, Greensboro, NC 27409, USA
Phone: (336) 370-6105
Mobile Phone: +1 336-370-6105
It is advisable to call the branch prior to an international flight or a long drive to confirm all reservation details, especially in light of the reported customer service issues regarding age policy interpretation.
Choosing Hertz Car Rental - Greensboro International Airport-(GSO) is a choice for maximum speed and convenience. For any traveler flying into the Piedmont Triad region, the ability to complete the entire rental process—from counter to car—without leaving the airport premises is an invaluable benefit that saves precious travel time. The facility’s commitment to a seamless, accessible experience is demonstrated by its Wheelchair accessible entrance, dedicated parking, and acceptance of multiple modern payment forms, including NFC mobile payments.
The key advantage is the sheer efficiency of the Onsite services at the GSO terminal, which, coupled with the brand’s promise of a large, well-maintained fleet, provides a generally reliable start to any trip. While the provided customer feedback highlights the potential for challenges, particularly with the strict enforcement of age policies and customer service responsiveness after a policy miscommunication, the fact remains that for the majority of standard rentals, Hertz offers a competitive product. The quick and easy drop-off process, which includes swift deposit refunds, as noted in a positive review, further underscores the logistical efficiency of this airport location.
North Carolina customers who are members of organizations like AAA or USAA may find additional value here, as these memberships can often waive the Young Renter Fee for those between 20 and 24 years old, a significant saving that should be confirmed upon booking. Ultimately, the GSO Hertz branch is best chosen by those prioritizing immediate access and a comprehensive range of vehicles upon arrival at the Greensboro airport, provided they have meticulously confirmed all reservation and policy details in advance.
Hertz Car Rental - Greensboro International Airport-(GSO) Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Hertz Car Rental - Greensboro International Airport-(GSO) Photos










Hertz Car Rental - Greensboro International Airport-(GSO) Location
Hertz Car Rental - Greensboro International Airport-(GSO)
6325 Joseph M Bryan Blvd, Greensboro, NC 27409, USA
Hertz Car Rental - Greensboro International Airport-(GSO) Reviews
priceflightpick upmanagerdeskpaywebsitecirclenamepresident
★ 5★ 4★ 3★ 2★ 1Got my car very quickly and was on my way with a brand new Nissan Sentra with 400 miles on it. It was great on gas only used 16.00 all week. Drop off was fast and easy and I was refunded my deposit the next day.
September 17 · Valerie ODonnellNEVER rent from Hertz! Horrible experience. My 20 year old son went on his first solo vacation. We did all the research and Hertz said they would rent to someone that was 20 years old. We booked the reservation on Hertz's website directly a full week before he flew to Greensboro, NC. When he arrived, the agent was rude and refused to rent to him stating he had to be 21 years of age. She agreed she saw his reservation, and that he had identified on the reservation his age was only 20, but she "would not and could not" honor it. She gave him a phone number to call where he had to leave a voicemail and the recording said it would take someone 24-48 hours to return his message. After he went back to through the line and I spoke with the agent and insisted on getting a manager involved, the manager was even more rude and it was clear that the Hertz employees had no concern for leaving someone stranded. Talk about a breach of contract!This is no minor misunderstanding, but a complete lack of care and concern for their customer! I went to the Hertz location local to where we live to try and get some help, and was told that Hertz's corporate customer service center is only open Monday - Friday, so I could leave a message, but there was no one that could help us until Monday when corporate opened and decided to return our call. I will NEVER rent from Hertz again. I cannot believe the horrible way my son was treated. They have completely ruined his vacation, and don't seem to even care!
August 16 · Amber Griffiths-McHenryWorst car rental experience of all-time. Went to pick up the rental and was told that there were no vehicles for same-day reservations. When I tried to explain that the reservation was made yesterday and prove it, he dismissed me and told me that the computer doesn't lie. I explained to him that regardless of what day the reservation is made, they have an obligation to honor the request. He acted like the fact that he provided me with a ridiculous excuse was should be good enough. This also happened to the 2 customers before me. Zero regards for ruining a trip. Never again, Hertz.
June 20 · Wesley BelewPrices might be cheaper up front but they will try to screw you over. There's a reason why there's so many 1 star reviews for this Hertz location. They will lie to you, nickel and dime you, and charge you with no receipt of what you're being charged with.The employee who handled my reservation was apparently not supposed to provide me prepaid gas due to my work policy, yet provided it anyways. I accepted prepaid gas, signed off on it, and he literally wrote on my return pamphlet saying that I had prepaid gas.I noticed the charge for the full tank of gas was way higher than expected on the receipt so I called back. They said they had no records of me accepting it but they said they would look into it. I received a message from the employee saying that they weren't supposed to offer me prepaid gas, yet they did, and that I had declined multiple times, which is false. My co-driver there saw me get offered prepaid gas and accept it.Either he's trying to avoid responsibility for his own mistake or they're trying to scam me to make more money.Either way, avoid them at all costs. They will lie, lie, lie, avoid responsibility and I will gladly pay a premium to never rent from this Hertz again. GO RENT FROM NATIONAL INSTEAD!! I have never had a problem with them at PTI. I have only had problems with Hertz.
May 24 · T CMy experience at the Hertz in Greensboro, NC was deeply frustrating and unprofessional. The employee on duty was openly rude and verbally aggressive, shouting at several customers — myself included — for “standing in the wrong place,” even though we were all waiting directly behind the sign that said “Form Line Here.”He refused to accept my full coverage insurance and also declined the supplemental insurance I had paid extra for, offering no clear reason. When he asked if I was using debit or credit and I answered “debit,” he immediately snapped that they don’t take debit cards — so why ask?Multiple customers politely asked for his name to report the behavior, and he refused to provide it, further preventing any kind of accountability.Most alarming of all: several people left without their rentals entirely, not because of personal errors, but because of this employee’s dismissive and obstructive behavior. I was one of them.This is not just poor service — it’s hostile and unprofessional conduct that reflects terribly on Hertz as a brand. I strongly urge others to avoid this location, and I hope corporate takes swift corrective action.
May 09 · sydney boothby
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