Hertz Car Rental - Boston - Marriott Newton

- 2345 Commonwealth Ave, Auburndale, MA 02466

For residents, business travelers, and those requiring temporary vehicle replacement in the western suburbs of Boston, the Hertz Car Rental - Boston - Marriott Newton location serves as a key neighborhood provider. Situated conveniently in Auburndale, MA, this Car Rental Agency offers more than just passenger vehicles; it also specializes in utility rentals, including Cargo van rental options, making it a valuable resource for local moves, small business needs, or major purchasing hauls. Being based within the Boston Marriott Newton hotel complex, the location is designed to offer a seamless, high-touch experience with readily available onsite services.

Hertz maintains a robust fleet variety at this location, ranging from economic compact cars ideal for navigating Newton and Wellesley traffic, to full-size sedans and SUVs perfectly suited for family road trips across New England. They also cater to specific customer segments by offering valuable benefits, such as Active military discounts, demonstrating a commitment to serving those who serve our country. Furthermore, accessibility is a stated priority, with the premises featuring a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring that the rental process is manageable for all members of the Massachusetts community.

However, the experience at a neighborhood rental branch can sometimes be inconsistent, and potential users in Massachusetts should be aware of reported issues. Reviews from customers have highlighted significant challenges, particularly concerning pre-rental communication and administrative transparency. For instance, one customer reported being charged a substantial fee by Platepass due to a Hertz employee's alleged failure to inform them of the option to use their personal EZ-Pass transponder or to provide a Hertz transponder. Another repeated complaint concerns the difficulty of reaching the office by phone, with a customer literally letting the phone ring for twenty minutes without an answer. While the in-person service is described by some as "great," these communication and administrative gaps suggest that users may need to be proactive and confirm all details in person to ensure a smooth, error-free transaction, especially concerning tolls and pre-arranged, insurance-backed rentals.

The Hertz Car Rental office is strategically located within the well-known Boston Marriott Newton property in the Auburndale village of Newton, Massachusetts. This placement offers distinct advantages for both local residents and hotel guests.

The official address is:

Address: 2345 Commonwealth Ave, Auburndale, MA 02466, USA

The location on Commonwealth Avenue provides easy access from the Massachusetts Turnpike (I-90) and is centrally situated for residents of Newton, Weston, Wellesley, and Waltham. Its integration into a major hotel complex means customers can rely on a location that is generally well-maintained and professional. As a local neighborhood branch, it offers an alternative to the often-busy airport rental counters. Accessibility is an important feature here, as the location is listed with a Wheelchair accessible entrance and Wheelchair accessible parking lot, providing a welcoming environment for customers with mobility considerations. While exact hours can vary, the branch generally operates during standard business hours on weekdays with shorter hours on Saturday and is closed on Sunday. Customers are strongly encouraged to confirm the latest operating hours directly before planning a pick-up or return.

As a full-service Car rental agency, the Hertz - Boston - Marriott Newton branch provides a variety of transportation solutions for the Massachusetts area, catering to diverse personal and commercial requirements.

• Standard Vehicle Rentals: A wide selection of cars including compact, economy, intermediate, full-size, and luxury sedans, as well as SUVs of various sizes.
• Utility Vehicle Rentals: Availability of Cargo van rental options, which are highly useful for university students moving to or from campuses, small businesses, or local residents transporting large items.
• Onsite Services: The availability of Onsite services within the hotel means the counter and vehicles are typically close together, facilitating a quick, convenient rental process for customers.
• Specialized Programs: Offering one-way rentals for extended travel and long-term car rentals (Hertz 28 Days+) for longer-term needs.
• Payment Flexibility: Accepts all major Credit cards, Debit cards, and offers modern convenience with NFC mobile payments.
• Insurance Replacement Rentals: Services for customers whose personal vehicle is being repaired, often arranged directly with insurance companies (though communication prior to pick-up may require persistence).

This Hertz location is distinguished by features that enhance customer convenience and provide value to specific groups within the community:

• Active Military Discounts: A significant highlight is the provision of Active military discounts, a tangible way the agency supports current service members in Massachusetts by offering reduced base rates.
• Hotel Integration: Being located within the Boston Marriott Newton provides an atmosphere of professionalism and convenience, particularly beneficial for business travelers and out-of-town visitors staying at the hotel.
• Accessibility Focus: The confirmed Wheelchair accessible entrance and parking lot make this a practical and inclusive choice for customers requiring special accommodations.
• Diverse Payment Methods: The acceptance of Credit cards, Debit cards, and NFC mobile payments (like Apple Pay or Google Pay) offers modern flexibility at the counter.
• Dual-Purpose Fleet: The availability of both standard passenger vehicles and Cargo van rental options means customers can fulfill almost any transportation need—from a short daily commute to a major moving or hauling project—in one location.
• Gold Plus Rewards: Customers can enroll in the Hertz loyalty program to earn points, skip the counter, and access other member-exclusive benefits for a streamlined rental experience.

The Hertz Car Rental in Auburndale, MA, is particularly worth choosing for Massachusetts users who value convenience, professional setting, and accessibility. Its location inside the Marriott is inherently convenient and offers a polished environment not always found at independent neighborhood branches. For Active military personnel, the guaranteed discount provides a real cost saving that makes this branch highly competitive. Furthermore, for anyone in the Newton-Wellesley corridor needing to rent a truck or van for moving, the availability of Cargo van rental is a major advantage that streamlines logistics.

However, due to reported challenges with administrative processes (like the EZ-Pass issue) and persistent difficulty reaching the location by phone, local users should choose this branch but adopt a strategy of confirming all rental terms and necessary information upon arrival at the counter. The in-person staff, when available, has been noted as helpful, which reinforces the importance of using the onsite services. For a quick, professional pickup (especially if prepaid and details are confirmed), and for the utility of their dual-purpose fleet and accessibility features, this Hertz location provides excellent value for the western Boston suburbs.

To make a reservation, confirm vehicle availability, or inquire about current rates and specials, you may contact the Hertz Car Rental - Boston - Marriott Newton location using the following details:

• Address: 2345 Commonwealth Ave, Auburndale, MA 02466, USA
• Phone: (617) 244-0801
• Mobile Phone: +1 617-244-0801

Hertz Car Rental - Boston - Marriott Newton

2345 Commonwealth Ave, Auburndale, MA 02466, USA