Budget Car Rental Introduce
Introduction / Overview
For residents and visitors in Massachusetts, particularly those located near the North Attleborough area, having access to reliable temporary transportation is essential, whether for weekend getaways, business travel, or local replacement vehicles during repairs. The Budget Car Rental location at 855 E Washington St serves as a key local agency providing both car rental and van rental services to the community. As a well-known national brand, this North Attleborough branch connects local users with a diverse fleet, backed by the infrastructure of a major company.
The facility is designed to meet various personal and commercial transportation needs. Whether you need an economical sedan for quick trips around Bristol County, a comfortable SUV for a family excursion through New England, or a passenger van for group events, Budget Car Rental aims to offer a vehicle to fit your specific budget and requirements. The North Attleborough location operates as a convenient, neighborhood-based option, offering flexible rental terms that cater to daily, weekly, and longer-term rentals.
However, as with any high-volume service provider, customer experiences can vary, and it is crucial for local users to be well-informed about the policies and procedures before finalizing a reservation. While the brand is nationally recognized for affordability, local users are encouraged to proceed with diligent preparation, ensuring all vehicle conditions, fees, and customer service expectations are clearly set from the outset of the rental agreement.
Location and Accessibility
The Budget Car Rental branch is strategically located in North Attleborough, Massachusetts, providing easy access for customers in the town and neighboring communities. The address, 855 E Washington St, places the facility on a major thoroughfare, which is convenient for both pick-ups and returns. This accessibility is a significant factor for Massachusetts residents who require a quick transition from their home or place of business to their rental vehicle.
The location’s accessibility is further detailed by the available amenities:
- Wheelchair Accessible Parking Lot: The facility includes designated parking to accommodate customers with mobility challenges, ensuring a degree of physical convenience upon arrival and departure.
In terms of geographic convenience, North Attleborough's location on the Massachusetts/Rhode Island border makes this branch a potential option for users traveling between the states or serving as a local hub for those avoiding the busier rental locations at Boston Logan or T.F. Green (Providence) airports. For local transportation to the facility, customers are advised to contact the branch directly regarding their complimentary Pick-up Service. While many Budget locations offer this service, specific policies on the hours of availability and allowable pick-up distance can vary, making a direct call necessary to coordinate local transportation to the rental counter.
Services Offered
This Budget Car Rental location specializes in providing comprehensive rental services for a diverse range of travel needs, offering both personal and light commercial-grade vehicles. The core services provided are:
- Car Rental Agency Services: Offering a full spectrum of vehicles from smaller, fuel-efficient economy cars (like a Kia Rio or similar) to full-size sedans (such as a Toyota Camry) and luxury models (like a Genesis G70), catering to individual and family travel requirements.
- Van Rental Agency Services: Providing spacious multi-passenger and utility vans, including Minivans (like a Chrysler Pacifica) and larger Passenger Vans (such as 12- or 15-passenger Ford Transit models), ideal for group outings, church events, or large family trips across Massachusetts.
- SUV Rentals: A variety of Sport Utility Vehicles (SUVs), including Intermediate SUVs (like a Toyota Rav4) and Full-Size SUVs (like a Ford Expedition), available for greater space, comfort, and capacity during New England weather.
- Flexible Payment Options: Accepting major Credit Cards and Debit Cards for payment, though specific policies and required documentation for debit card rentals should be confirmed with the location directly.
- One-Way Rentals: Allowing customers to pick up a vehicle in North Attleborough and drop it off at a different authorized Budget location, facilitating cross-state travel or airport drop-offs.
- After-Hours Returns: Providing a secure method for customers to return their vehicles outside of standard business hours, with policies governing when the return is officially processed and the customer’s liability concludes.
Features / Highlights
The Budget Car Rental location in North Attleborough offers several features that are designed to enhance the rental experience for local Massachusetts customers, although prospective renters should take note of the importance of documenting vehicle condition due to customer feedback. Key highlights include:
- Diverse and Modern Fleet Selection: Access to a wide range of rental classes, from economical models to specialty vehicles like convertibles, electric cars, and large passenger vans, ensuring a match for nearly every travel purpose.
- Availability of Passenger and Cargo Vans: A distinct focus on van rental, which is highly valuable for groups or individuals needing to move large items or transport many people throughout the region.
- Local Pick-Up Service: The location typically offers a free pick-up service for customers needing transportation from a local residence or business to the rental counter, a significant convenience that should be arranged by calling the branch directly.
- Acceptance of Debit Cards: Providing flexibility in payment methods by accepting both credit and debit cards, a feature that broadens accessibility for local renters.
- Nationwide Brand Support: Customers benefit from the backing of a large, national rental company, including access to roadside assistance and a centralized customer service structure for inquiries outside of the local branch's direct operational scope.
- Detailed Rental Documentation Policy: Due to a history of customer concerns regarding unexpected fees (as evidenced by a public review mentioning a controversial cleaning fee), a key feature for new renters is the company's policy requiring documentation of vehicle condition. Customers should proactively follow the best practice of extensively photographing and videotaping the vehicle at pick-up and drop-off to ensure full transparency and avoid future billing disputes.
Contact Information
For Massachusetts residents ready to book a vehicle, inquire about specific fleet availability, or arrange for the pick-up service in North Attleborough, please use the following contact details:
- Address: 855 E Washington St, North Attleborough, MA 02760, USA
- Phone: (508) 809-6020
- Mobile Phone: +1 508-809-6020
- Types of Services: Car rental agency, Van rental agency
What is Worth Choosing
Choosing the Budget Car Rental in North Attleborough is a practical decision for Massachusetts users seeking a great variety of vehicles at competitive rates, locally accessible to their homes or workplaces. The branch’s strength lies in its diverse fleet, which includes everything from small, economical vehicles for daily commuting to large 12-passenger vans for serious hauling or group transit, a particularly attractive feature in the New England area where group travel is common. The convenience of a dedicated, non-airport location, combined with the option of a local pick-up service, makes it an excellent choice for a replacement vehicle or an add-on for a specific trip, without the added complexity of airport logistics.
However, what is most critical for new customers is the need for meticulous due diligence, a lesson learned from candid customer feedback. The unfortunate experiences of others regarding alleged unethical practices, poor customer service during vehicle issues, and unwarranted cleaning fees underscore that while the national brand offers affordable products, the execution at the local level requires the customer’s active participation. For this reason, selecting this location is worth it for the value and vehicle availability, provided the renter takes proactive steps. Renters should treat the rental process with utmost seriousness: book online to lock in the rate, call ahead to confirm details, and most importantly, perform a thorough, documented walk-around video of the vehicle (inside and out) at both check-out and check-in. By doing so, customers can leverage the benefits of a major car rental provider while effectively mitigating the risks highlighted by previous customers, ensuring a satisfactory rental experience for their transportation needs in the Massachusetts region.
Budget Car Rental Details
Accessibility
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Budget Car Rental Photos
Budget Car Rental Location
Budget Car Rental
855 E Washington St, North Attleborough, MA 02760, USA
Budget Car Rental Reviews
reviewdriving
★ 5★ 4★ 3★ 2★ 1I thought I had left a review here, but maybe I was just so stressed out by the whole experience that I didn’t. This was the absolute worst, most unethical rental location I have ever encountered.I rented a car and showed up in my pajamas. As a new grandmother, I was pressed for time and just wanted to get in and out. I didn’t realize I needed to completely dress up to be treated fairly and not be profiled in some negative way. I don’t smoke and I don’t have any pets, so I was taken aback by how things unfolded.Everything seemed normal until we started discussing the cleaning fee. The conversation should have been straightforward, merely covering the basics: no smoking, no food, no pets. However, since I was in my pajamas without any makeup, I felt that the employee made assumptions about me. He repeatedly mentioned, “no smoking, no weed, no vape.” At the time, I didn’t think much of it, but after driving off, it dawned on me that he seemed certain I would smoke in the car.I knew I had to be extra cautious, so I took extremely good care of the vehicle. I always do, but this time I was particularly nervous about even a grain of sand being left from my sneakers. I returned the car overnight, and my initial bill was the normal prepaid amount. The next day, I received a revised bill that included a mysterious $450 fee.I tried to call and inquire about this fee, but no one answered. Finally, I contacted customer service. The first representative I spoke with was unsure about the charge and attempted to reach the rental location, but was unable to get through. I decided to wait a few days, hoping it was just a temporary hold on my credit card.The next day, feeling anxious, I called back and spoke to another representative who suggested that the charges were for upgrades. I knew this was wrong, as I had not requested any upgrades. I asked for my call to be escalated to a supervisor. When I finally spoke to a supervisor, they explained that a $450 cleaning fee was excessive and that I should have received a detailed description of any damages if such a fee were warranted. Once again, they promised to contact the rental location, but I never heard back.Eventually, they did drop the $450 fee from my card. I expressed my frustration about feeling profiled, and mentioned that I was there with a friend of the same age, and the employee had even referred to him as my father. Overall, it was a horrible experience. I made a promise to myself and to Budget that I would never return to that location. It was clear they did not want my business.If anyone ever rents from this place, I highly recommend taking a video as you walk around the car, describing how it smells and looks. If there are any issues, go back inside immediately to report them. While you shouldn’t have to go to these lengths, it seems necessary for this location. I will never be back.
July 18 · Michelle GRented a car from budget cars brakes completely shot making the vehicle unsafe to drive I stopped at this budget rental for help. They couldn’t have said no faster. Called budget for help which they did it took time understandable. Went back in just to use the bathroom asked “can I please use your restroom while I wait?” Basically said to kick rocks to a stranded paying customer.0% customer service dumpster fire of a place.Go to enterprise.
May 16 · Mathew SanfordHorrible!! Do not rent from them. We rented a car for 2 weeks and the vehicle they gave us had Bluetooth that only worked for about 30% of the time, windshield wipers that you couldn’t see after they wiped, tires that were bold and a passenger seatbelt that locked every two seconds. Even beyond all of those issues the customer service was some that I have NEVER experienced before. I will NEVER rent from them again. Oh then to make things worse we were charge an extra day for returning the car 5 minutes late
February 01 · Patty SellarsMy recent experience with this rental car company was less than ideal. Here are the key points from my visit:1. **Waiting in the Cold**: Upon arrival at my scheduled pickup time, I was asked to wait outside in the winter cold while the employee finished up with two other customers. This felt quite inhospitable and inconsiderate.2. **Strict COVID Protocols**: It seems the company is still strictly adhering to COVID-19 protocols, which might explain the outdoor waiting but still felt excessive under the circumstances.3. **Intimidating Signage**: The office is adorned with off-putting signs like “We reserve the right not to serve you,” “Smile, you are on camera,” and “No body behind this line,” which created an unwelcoming atmosphere.4. **Pushy Upselling**: The staff, particularly the employees, were overly persistent in trying to upsell additional services, adding unnecessary pressure during the rental process.5. **One Friendly Staff Member**: The presence of a courteous lady on the staff was the only redeeming aspect of the service. Her approachability contrasted sharply with the overall challenging experience.6. **Overall Hassle**: Renting from this location proved to be more of a hassle than a convenience, largely due to the unwelcoming environment and the high-pressure sales tactics.In conclusion, while there was a glimmer of kindness from one staff member, the overall experience was far from satisfactory. The combination of having to wait in the cold, the unfriendly signage, and the aggressive upselling tactics made for an unpleasant experience. I would think twice before renting from this location again.
November 26 · pro tradersLooks like they may have removed my review. I posted last week we picked up a vehicle which was supposedly cleaned yet it stunk like cigarettes. Least of our problems. Get to CT. And check engine light comes on. I called explained our situation. She was less than helpful. I said I would never rent from Budget again. CLICK!! she hung up. Never again!! Stick with Hertz!!
May 04 · Sue Pelletier
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