HTM MedTrans

- 420 Old Mill Rd, Vestal, NY 13850

For residents across New York’s Southern Tier, particularly in the Binghamton and Broome County area, reliable transportation to and from medical facilities is more than a convenience—it is a necessity for maintaining health and wellness. HTM MedTrans, situated in Vestal, NY, is not a standard "car rental" agency, but a highly specialized Handicapped transportation service and provider of Non-Emergency Medical Transportation (NEMT). They offer a critical, people-first service: ensuring those who require specialized assistance, such as wheelchair or stretcher accommodation, can travel to their essential medical appointments with professionalism, compassion, and reliability.

In a region where long travel times to specialist appointments are common, as attested by customer reviews, the quality of your medical transport can significantly impact your day and overall health outcomes. HTM MedTrans understands this challenge and focuses on a core mission of providing caring, reliable, and professional service for every passenger. Their commitment to patient dignity, timely service, and compassionate staff has earned them praise from both individual users and local health care providers, cementing their reputation as a trusted partner in the local healthcare ecosystem.

Whether coordinating transport for a nursing home resident, arranging a hospital discharge, or simply needing a dependable ride for a specialist appointment, HTM MedTrans offers tailored solutions. By focusing exclusively on the needs of the health-compromised and mobility-challenged community, they deliver a depth of service and compassionate care that standard taxi or ride-share options cannot match. This local Vestal provider is an essential resource for keeping New York residents connected to the care they need.

HTM MedTrans is centrally located in Vestal, a key town in Broome County, which allows them to efficiently serve the greater Southern Tier region, including Binghamton, Johnson City, and surrounding communities. The main operational base is easily accessible for administrative needs and coordination.

The office address is:

420 Old Mill Rd, Vestal, NY 13850, USA

As a specialized medical transportation provider, accessibility is not just a feature but the foundation of their entire operation. The facility and, more importantly, their fleet and services are designed with the specific needs of mobility-challenged individuals in mind. The physical location provides comprehensive access points to simplify coordination and discussion of transport needs.

The facility features include:

• Wheelchair accessible entrance: Ensuring smooth and unhindered access for customers or caregivers visiting the office to discuss services or arrangements.
• Wheelchair accessible parking lot: Dedicated parking close to the entrance for easy access.
• Wheelchair accessible seating: Providing comfortable and accessible areas within the office space for clients and their families.

Beyond the office, the true accessibility lies in their fleet of vehicles, which are purpose-built to accommodate wheelchairs and stretchers safely and comfortably, ensuring a smooth ride to any medical destination, whether local or regional.

HTM MedTrans offers a wide spectrum of Non-Emergency Medical Transportation (NEMT) services, designed to meet varying levels of patient mobility and medical needs. Their services are organized to be flexible, covering a range of appointments and facility transfers.

Their core services include:

• Non-Emergency Medical Transportation (NEMT): The primary service, ensuring safe and timely transport for pre-scheduled, non-urgent healthcare appointments.
• Wheelchair Service: Dedicated transport for individuals who require travel while remaining in their wheelchair, with safe securement and professional assistance. This includes specific rates like 'Wheelchair-AfterHours-OneWay ($70.00)' and 'Wheelchair-Weekday-Rountrip (per leg) ($45.00)'.
• Stretcher Service: Specialized transport for individuals who must remain supine or require a higher level of non-critical medical support during transit. This service is billed with a nominal base rate, such as 'Stretcher Service ($0.01)', indicating it is a specialized service with additional costs likely determined by distance and time.
• Ambulatory Service: Standard ride service for patients who are able to walk and sit in a traditional seat but still require reliable transport for medical reasons.
• Hospital Discharges and Transfers: Facilitating smooth and timely transfers from hospitals to home, nursing homes, or other care facilities.
• Nursing Home and Skilled Nursing Facility Transportation: Providing scheduled and requested rides for residents requiring medical visits outside the facility.
• Medical Appointments and Health Care Transport: Coverage for routine, specialist, and therapeutic appointments.
• Additional Attendant Options: For patients requiring extra support, additional attendants can be arranged with set pricing: 'Additional Attendant-Daytime ($20.00)' and 'Additional Attendant-Afterhours ($35.00)'.
• Shuttle Transportation/Shuttle Service: Offering dedicated route or event-based transport, often partnering with healthcare systems or employers.
• Home Services / Taxi Service: Providing reliable, basic transport when specialized medical needs are not required.

The defining features of HTM MedTrans center on their elevated standard of service, professional staff, and clear commitment to the Southern Tier community. They are highlighted by their operational model that prioritizes compassion alongside efficiency.

Key features and highlights include:

• Exceptional Compassion and Professionalism: Customer reviews consistently praise the drivers and helpers for their deep kindness, patience, and professional demeanor, emphasizing a personalized care approach.
• Reliable and Timely Service: Recognized for showing up "right on time" and ensuring patients are not left waiting, which is crucial for managing long and difficult days involving multiple appointments.
• Comprehensive Mobility Accommodations: Specializing in Wheelchair Service and Stretcher Service, HTM MedTrans fills a vital gap in the local transportation infrastructure for the non-ambulatory population.
• Dedicated Health Focus: Services are strictly focused on Medical Transportation, ensuring their team and vehicles are always ready and equipped for the specific requirements of health-related travel.
• Transparency in Pricing: Clear, established pricing for specialized services such as 'Wheelchair' and 'Additional Attendant' fees, allowing patients and facilities to budget effectively for their care.
• Serving Local Healthcare Partners: Regularly providing service to local medical day programs and skilled nursing facilities, showcasing a trusted relationship with the regional health sector.

For scheduling transportation, inquiring about specific service rates, or coordinating transport for a patient, facility staff, or family member, direct contact with HTM MedTrans is recommended. They are located in the Vestal area, making them highly accessible for Broome and Tioga County residents.

Address: 420 Old Mill Rd, Vestal, NY 13850, USA

Phone: (607) 321-8520

Mobile Phone: +1 607-321-8520

By calling the provided numbers, New York residents can directly speak with a representative to arrange their required Non-Emergency Medical Transportation. It is advisable to call in advance, especially for specialized services like stretcher or after-hours wheelchair transport.

Choosing HTM MedTrans is a choice for compassionate reliability within the highly critical field of medical transportation in the New York Southern Tier. For individuals and facilities in Vestal and the wider Broome County area, the primary value proposition is the unmatched level of patient-focused care. The customer reviews underscore a service culture defined by patience, professionalism, and genuine kindness—qualities that are paramount when a passenger is undergoing a "painfully long day" of travel and medical appointments.

Unlike general transport providers, HTM MedTrans is purpose-built to handle the logistical and emotional demands of medical travel, offering necessary services like Stretcher Service and specialized Wheelchair Service. This specialization means their vehicles are correctly outfitted, and their drivers are trained to provide assistance beyond simple driving. Furthermore, their established positive relationships with local medical day programs and nursing homes demonstrate a high level of trust within the professional healthcare community, serving as a powerful endorsement of their quality of care.

If you, a family member, or a patient in your care requires NEMT in the New York region—especially if mobility challenges are a concern—HTM MedTrans offers a service that is both comprehensively equipped and genuinely caring. Their commitment to personalized attention and high standards of service makes them the superior choice for ensuring essential medical travel is handled safely, reliably, and with dignity.

HTM MedTrans

420 Old Mill Rd, Vestal, NY 13850, USA