Enterprise Rent-A-Car Introduce
For residents and visitors on Maryland’s Eastern Shore, especially those traveling through the Salisbury area, securing reliable ground transportation is a key part of their travel planning. Enterprise Rent-A-Car at the Salisbury Regional Airport (SBY) is a prominent, trusted provider that serves this crucial need. Operating directly from the airport terminal, this location offers maximum convenience for those flying into Wicomico County, whether for business in Salisbury, a trip to Ocean City, or a visit to the surrounding communities.
Known for its wide selection of vehicles, this Enterprise branch functions as a dual-purpose agency, providing both standard car rental and specialized van rental services, making it a flexible choice for various needs, from a solo trip to moving a large family or group. The Enterprise brand is globally recognized for its commitment to customer service, a reputation that is frequently reinforced by local customer experiences at the Salisbury location. Recent reviews highlight outstanding, personalized service—even in challenging travel situations like lost baggage or complex rental issues—demonstrating a commitment from staff to go above and beyond for Maryland travelers.
Furthermore, this particular location carries a unique distinction that is valuable to the community: it identifies as a women-owned business. This feature often resonates with local users who prioritize supporting diverse ownership in the Maryland business landscape. Coupled with practical benefits like active military discounts, the Salisbury Airport Enterprise aims to provide a welcoming and efficient rental experience tailored to the diverse needs of the Eastern Shore. They strive to be more than just a car rental counter; they position themselves as a friendly, service-oriented partner for starting any journey in the region.
The Enterprise Rent-A-Car branch is ideally situated for air travelers, located right in the terminal building of the Salisbury Regional Airport (SBY), sometimes referred to as Salisbury-Ocean City Wicomico Regional Airport. This on-site convenience ensures a minimal transition time from landing to driving.
Address: 5485 Airport Terminal Rd, Salisbury, MD 21804, USA
The prime airport location on Airport Terminal Road in Salisbury places the rental counter and vehicles easily accessible within the terminal area. For local Maryland customers driving to the airport for a rental, or for those being dropped off, the accessibility features of the facility are designed for ease of use:
- Wheelchair accessible entrance: Ensures smooth entry into the terminal and the rental counter area for all customers.
- Wheelchair accessible parking lot: Provides designated, convenient parking spaces for individuals with mobility needs.
- Onsite services: The nature of being an airport branch means all key services, from counter interaction to vehicle pickup, are located directly on the premises.
As a major full-service agency on the Eastern Shore, Enterprise Rent-A-Car provides a comprehensive range of rental options to suit varied customer profiles, including:
- Diverse Passenger Fleet: Availability of vehicles ranging from fuel-efficient economy and compact cars to midsize and full-size sedans (e.g., Toyota Corolla or similar), SUVs (often the most popular category), and luxury cars, ensuring a vehicle for every trip type.
- Van Rental Agency Services: Offering specialized vehicles such as minivans and 12- or 15-passenger vans, essential for large family vacations, group trips to the coast, or organizational transport needs in the Wicomico area.
- One-Way Rentals: Facilitation of one-way travel, allowing customers to pick up a vehicle at SBY and drop it off at another Enterprise location across Maryland or the United States (subject to availability and applicable fees).
- Flexible Payment Options: Acceptance of major Credit cards, Debit cards (with specific policy requirements), and the convenience of NFC mobile payments for fast transactions.
- Rental Extras and Protection: Provision of optional coverage products like Damage Waiver (DW), Extended Protection, and equipment add-ons such as GPS navigation and child safety seats.
- After Hours Returns: An established procedure for safely returning vehicles outside of standard business hours, involving parking the car and placing keys in a secure drop box.
- Corporate and Business Programs: Specialized rental programs and account verification for business travelers, catering to the needs of Wicomico County companies and visitors.
The Enterprise location at Salisbury Regional Airport stands out among other providers due to several key features that benefit the local community and travelers:
- Exceptional Customer Service: As attested by customer reviews, the staff is known for going the extra mile, offering diligence, patience, and assistance with complex issues, which is invaluable during stressful travel days.
- Identifies as Women-Owned: Supports diversity in local Maryland business, a compelling factor for customers looking to patronize woman-led enterprises.
- Active Military Discounts: Provides special pricing or benefits for active-duty military personnel and their families, recognizing and supporting the armed forces community in Maryland.
- Maximum Convenience: Being an Onsite service directly inside the airport terminal means immediate access to the rental car counter upon arrival, a major time-saver for anyone on a tight schedule.
- Diverse Fleet Capabilities: The dual designation as a "Car rental agency" and "Van rental agency" ensures a solution is available for nearly any passenger or luggage requirement, from a compact car for a quick business trip to a passenger van for a large group event.
- Modern Payment Technology: Offers convenience through the acceptance of NFC mobile payments, alongside traditional credit and debit card methods.
To make a reservation, confirm availability, or contact the location directly with any questions regarding your rental on the Eastern Shore, please use the following information:
Address: 5485 Airport Terminal Rd, Salisbury, MD 21804, USA
Phone: (410) 677-3810
Mobile Phone: +1 410-677-3810
Choosing the Enterprise Rent-A-Car branch at Salisbury Regional Airport is highly recommended for Maryland customers and travelers who place a premium on service excellence and logistical convenience. The location's primary strength lies in its exceptional staff, whose demonstrated willingness to solve complex travel problems and provide personalized care sets this branch apart. Knowing that friendly, diligent support is available, even during a stressful travel itinerary (such as a delayed flight or lost luggage), provides a significant level of peace of mind.
Furthermore, the practical benefits are undeniable: being directly in the airport terminal eliminates the hassle of shuttle buses, and the combined service of car and van rentals means one agency can reliably meet varied needs, from individual travel to large group movements. The recognition as a women-owned business and the offer of active military discounts are added community-focused advantages that make this branch a responsible and thoughtful choice for many local users.
For any traveler coming through SBY or local to the Salisbury area, this Enterprise location delivers the global brand quality with a distinct, local touch of superior customer service and a commitment to flexibility. While the price of rental cars can fluctuate based on demand and seasonality, the value derived from the convenient location, diverse fleet, and highly rated customer interactions—as enthusiastically shared by previous renters—makes 5485 Airport Terminal Rd a top-tier choice for ground transportation on Maryland's beautiful Eastern Shore.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos






Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
5485 Airport Terminal Rd, Salisbury, MD 21804, USA
Enterprise Rent-A-Car Reviews
airportpricecalldeskpaynamedepositSUV
★ 5★ 4★ 3★ 2★ 1Carrie and Karen were so helpful when we left my husband’s glasses in the rentacar, calling me first thing Sunday morning. The car itself was great, as was the individual who rented the Kona to us on 10/2. Overall the best enterprise experience we’ve ever had. Thank you for the wonderful service and care.
October 05 · Jessica HayesCannot speak more highly of my experience with Enterprise Rent-A-Car at the Salisbury Regional Airport!My mother arrived to find that her bags had not made it with her and that there were considerable issues in getting access to our rental car. However, the person that worked to help us, her name is Reagan, was outstanding! This young woman stayed late, made multiple phone calls to ensure that every possible accommodation we could receive was accounted for, and she was remarkably kind and patient throughout.Thanks to her diligence, we were able to get into a car and salvage a stressful travel day. I wish that more customer service representatives were as helpful and kind-hearted as what this young woman is. Thank you Reagan!!!
June 28 · Kenneth SparksI’m giving a 2 star review instead of 1 star because the car itself was decent. However, the overwhelming smell of cigarette smoke made my rental very unpleasant. I tried leaving the windows open to air the smell but it lingered for the duration of my rental. I find it amusing that I signed forms stating I wouldn’t smoke not smoke in the car, nor transport any pets. Clearly these rules are not followed, nor are they enforced.
August 23 · Jacki FriedmanWhen I came to pick up my car, Kush let me know of a free upgrade and I was off in moments! Unfortunately, the check engine light came on. Kush was unable to assist right away, but explained why. Then he went all out to make things right! Unfortunately, he noted some damage to the fender from a previous renter. I was disappointed because I liked the car. Without me asking, Kush upgraded me some more to make things right! This tends to be my experiences with renting from Enterprise and Kush delivered! Thank you and I look forward to the rest of this and the future experiences!
July 06 · Allen BrockhausCar reeks of smoke and there are no replacements. The staff in nice "but there is nothing we can do" - suggest a back up reservation at AVIS
September 17 · Mark Castellana
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