Budget Car Rental Introduce
Known nationally for affordable rates and a wide selection of vehicles, the Tucker location aims to deliver on the brand’s promise of value for money. Whether you need an economy car for quick errands around DeKalb County, a spacious SUV for a weekend getaway to the mountains, or a large van for moving day, this agency is designed to facilitate your mobility needs. They strive to offer competitive pricing and flexible rental options, including both short-term rentals for a few days and long-term car rental plans for extended needs in the Georgia region. From compact models to full-size passenger vans and various trucks, Budget works to maintain a diverse fleet to ensure customers can find the right fit for their unique requirements.
The address is: 4232 Lavista Rd, Tucker, GA 30084, USA.
This location is positioned on a main thoroughfare, providing ease of access by car and convenient entry back onto major local roads. The facility is set up to accommodate all customers, demonstrating a commitment to accessibility in its physical structure. Parking is available on-site for customers completing transactions or picking up/dropping off vehicles. Furthermore, the agency offers a free customer pick-up service, allowing renters to arrange transportation from a nearby location directly to the rental office, a valuable service for local users.
Accessibility features at this location include:
- Wheelchair Accessible Entrance: Ensures a barrier-free path for all customers entering the main office to handle reservations or paperwork.
- Wheelchair Accessible Parking Lot: Provides designated, easy-access parking spots for those requiring mobility assistance.
- Comprehensive Car Rental: Offering a wide range of vehicles, including Economy, Compact, Intermediate, Standard, Full-Size, Premium, and Luxury cars.
- SUV and Minivan Rentals: Availability of Intermediate, Standard, and Full-Size SUVs, as well as Minivans (like the Chrysler Pacifica or similar) perfect for family travel or extra luggage space.
- Van Rental Agency Services: Specializing in larger vehicle options such as 12-Passenger Vans and Cargo Vans, catering to group transport and light commercial/moving needs.
- Truck Rental Services: Provision of various truck sizes, including 12 ft, 16 ft, and 26 ft trucks, for moving and heavy hauling projects in the area.
- One-Way Rentals: Allowing customers to pick up a vehicle in Tucker and drop it off at another Budget location, ideal for cross-state or long-distance travel.
- Long-Term Rentals: Flexible rental agreements for customers needing a vehicle for an extended period, often useful for temporary work assignments or while a personal vehicle is being repaired.
- Free Local Customer Pick-Up: A service where the local office can pick up renters from their immediate vicinity and bring them to the rental counter to complete their booking.
- Payment Flexibility: The location accepts major Credit Cards and Debit Cards for payment, subject to applicable local rental policies and verification requirements.
- Active Military Discounts: A specific, valuable feature for active duty personnel, military families, and veterans, providing a discount on car or truck rentals as a gesture of appreciation for their service. Customers should inquire about the applicable promotional codes and required identification to secure this rate.
- Diverse Fleet Selection: A significant highlight is the combined car and van rental services, offering customers a single source for everything from a small commuter car to a large passenger or moving truck.
- Accepts Debit Cards: Providing payment flexibility by accepting debit cards, which is a key factor for many local renters who may not have a credit card readily available for the full transaction. Note that specific debit card policies and requirements for authorization or deposits will apply and should be confirmed directly with the counter.
- Frequent Renter Rewards Program: Customers can enroll in the company’s loyalty program to earn points and discounts on future rentals, rewarding frequent renters in the Atlanta area.
- GPS Navigation Systems: Availability of additional services like renting GPS navigation systems, which can be particularly helpful for visitors or those navigating the complex highway system of Metro Atlanta.
- Address: 4232 Lavista Rd, Tucker, GA 30084, USA
- Phone: (678) 996-9790
- Mobile Phone: +1 678-996-9790
However, when choosing this or any high-volume rental agency, it is essential for users to manage their expectations regarding vehicle availability, especially with specialty vehicles like trucks or large vans, and to adhere to all booking and payment protocols. Recent customer feedback, while not always reflective of every experience, stresses the absolute importance of confirming reservations—particularly for specialty or high-demand vehicles—and understanding payment and extension policies *before* arriving at the counter. For the best outcome at this convenient Tucker location, Georgia users are strongly advised to call in advance, reconfirm their reservation details a day before pickup, and be fully prepared with all required documentation and payment methods, whether credit or debit card, to ensure a seamless and successful rental experience. Choosing Budget's Tucker branch is a smart logistical decision, provided the customer prioritizes proactive communication and reservation confirmation.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Budget Car Rental Photos










Budget Car Rental Location
Budget Car Rental
4232 Lavista Rd, Tucker, GA 30084, USA
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Booked my reservation 3 weeks ago just to get here and be told they dont have any truck available. The representative El mentioned she called me this morning to tell me, she never called my phone she said it went to voicemail but if you called it would show up as missed which means she never called. They were getting hostile with me telling me most customers book in advance which I did, and still was unsatisfied. I asked are any of the trucks outside 16’ the other lady said yes but they do not work, they have about 10 trucks outside portraying an image as if they have trucks available but they DO NOT HAVE TRUCKS AVAILABLE ALL OF THE TRUCKS YOU SEE IN THE BACK ARE BROKEN. I just drove all the way from Louisiana to pack up and move today but i am now inconvenienced and will not be accommodated for my time because people dont care about others time.
May 13 · Austin DomengeauxI wish I could give zero stars. The only good experience about this was picking up. I called to do an extension, apparently corporate and local Budget aren’t on the same page and the extension payment could not be paid when I return the car. So I had to rush to the location to make the payment in person . When I get there, right before closing the manager Brandon who called and told me to come, told me he could not accept the card for the extension ( which is the same card I used to pay initially anyways) so at that point I had to get my 2 small children out the car and sit in the heat and wait for Lyft . I was not irate but I was upset, as I was talking to the other associate the manager BRANDON told her not to speak to me anymore and kicked us out the store.
September 05 · Dana HeardAlthough the car I planned to rent didn’t end up being available due to someone else’s return, the team was so nice to help me find the next best thing (and more cost efficient)!The people at this Budget are truly lovely people with problem solving skills and thorough help to get me on the road quickly and safely. I will definitely rent with these folks again!
July 02 · Lyndsay MillerBe careful of hidden fees. This place scammed me out of $300. Because I booked online under a deal I was subject to driving 100 miles per day. A joke! The cost of my rental for 2 days was $675. They charged me an additional $300 in mileage fees. At pick up the lady reviewing my contract NEVER mentioned this. Had me inspect the vehicle and even went as far as to tell me I need to vaccuum it before returning(another weird requirement)On top of that .. Service sucked! I returned to two associates making jeers at a couple who were showing pda but didn’t have enough cash on their card for the rental. Even tried to include me in the conversation. I am absolutely disgusted by my entire experience, will never return and will never recommend budget. Fun fact: They also have governors in their passenger vans! I regret ever cheating on Enterprise!
August 17 · Boy RoseMy partner and I just had a horrible experience with this Budget location. We are supposed to move out of state today. We made our reservation a month ago and called to confirm that they would have the cargo van we specifically requested a couple weeks prior (we know the cargo vans are harder to come by.) They ensured us they would have the correct vehicle for us.Fast forward to this morning, the day of our move, and they leave a voicemail thirty minutes prior to our pick up time to inform us that not only do they not have the cargo van, they do not have any trucks available for today. They said they had been trying to locate an alternative for us for the past two days and had reached out to corporate but they had nothing in the area. Although they had been supposedly working on this issue for the past 48 hours, this was the first we were hearing about it, thirty minutes prior to when we were supposed to pick up our van and move out of state. They not only short called us, they offered no solutions. Since they had no other vehicle to offer they told us in the voicemail to call the generic corporate customer service number.We did call that number and they told us they had nothing in their notes regarding our reservation, so we don’t know if the Tucker location actually reached out to them or not. Obviously one party is lying as both can’t be true.Fortunately, someone in corporate was able to locate us something at another location, but it was not what we had originally reserved and it was not taken care of through the branch we originally made our reservation with. Furthermore, the Tucker location’s customer service regarding this matter was non existent-calling us thirty minutes prior to our out of state move and offering no solution caused us tons of unnecessary stress. And why were we the ones having to make all of these calls to find an alternative? Also, when we did get to the second location, which set us back over two hours, they almost didn’t rent to us because, and I quote, “their printer was down.” Again, no problem solving or solutions were immediately offered. Eventually we got that resolved but again, that was a different location so more of a reflection of Budget as a whole than the Tucker office.Needless to say, we won’t be working with Budget ever again and urge you to take your business anywhere besides the Tucker location. This review will most likely not matter to a corporation that clearly places more importance on greed than the customer experience and is run by individual offices with employees that have no concept of customer service, consideration, timeliness, or problem solving. This review won’t have an impact on any of that. It’s to encourage others who are looking to move to exhaust all other alternatives before going with Budget, especially this location.
June 15 · Ashley Rideout
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