Budget Car Rental Introduce
For residents, military personnel, and business travelers in Janesville and the greater Rock County area of Wisconsin, the Budget Car Rental office at 2919 N Lexington Dr offers a convenient and affordable local option for temporary transportation. Operating as both a full-service Car rental agency and a dedicated Van rental agency, this location is designed to meet a wide variety of customer needs, from a quick replacement vehicle to a spacious passenger van for a group outing.
Budget is known for providing competitive rates and a solid fleet of reliable vehicles, positioning this Janesville branch as a primary choice for value-conscious Wisconsin users who prefer to rent locally rather than dealing with airport logistics. The team aims to deliver the expected national brand standards—speed, selection, and savings—but in a friendly, neighborhood setting.
Customer experiences often highlight the impact of individual staff. For example, "Muhammad (the son)" was singled out in a review for being "super courteous" and getting a customer "in and out in no time at all" with a free upgrade, demonstrating the branch’s potential for exceptionally quick, friendly, and generous service. Conversely, users should be mindful that, like any rental agency, procedural issues can sometimes arise, particularly concerning weekend extensions and the timely return of deposits. It is always best practice to confirm extension procedures with local staff and central customer service to ensure clarity.
The Budget Car Rental branch in Janesville enjoys a highly accessible location, making it easy for local customers in the 53545 zip code and beyond to pick up and drop off their rentals.
- Address: The office is strategically located at 2919 N Lexington Dr, Janesville, WI 53545, USA. It is situated within the popular Woodman's Plaza, in Suite 110, next to the Woodman's Food Market. This central spot is conveniently at the corner of Humes Rd and Milton Ave.
- Pick-up and Returns:
- The rental counter is easily accessible within the Woodman's Plaza Suite 110.
- Rental cars are kept On-site, minimizing the walk from the counter to the vehicle.
- Returns are conducted at the same location as the pick-up.
- ⚠️ After-Hours Returns: It is crucial to note that this specific location generally does not allow after-hours returns. Customers must return their rental vehicle during the office's operating hours to avoid potential complications, such as late return charges. Always confirm the return policy when booking.
- General Hours of Operation: The local branch maintains customer-friendly hours, though they are subject to change and should be verified:
- Monday through Friday: 9:00 AM – 5:00 PM
- Saturday: 9:00 AM – 1:00 PM
- Sunday: 9:00 AM – 1:00 PM
- Accessibility Features and Parking:
- The facility is committed to serving all community members, featuring a Wheelchair accessible entrance for easy access.
- A designated Wheelchair accessible parking lot ensures convenient, close-up parking.
- Ample On-site parking is provided, making it simple to park your personal vehicle before picking up your rental.
As a leading Car rental agency and Van rental agency, the Janesville Budget branch offers a comprehensive suite of services and vehicles tailored to the diverse needs of the Wisconsin market.
- Comprehensive Vehicle Fleet: Customers can book reliable vehicles across multiple categories, ensuring the perfect fit for any travel plan. The fleet includes:
- Economy and Compact Cars: Excellent fuel-efficient options for daily commutes or solo business travel.
- Full-Size Sedans and SUVs: Comfortable and spacious models for families or longer road trips.
- Minivans and Passenger Vans: Essential for group travel, sports teams, or moving larger groups, including 12- and 15-passenger van options.
- Trucks and Specialty Vehicles: The availability of Midsize Pickup Trucks and other specialty models allows for versatile utility.
- Flexible Rental Periods: Services cater to everything from a quick One-Day Car Rental to substantial Long-Term Car Rental options, offering flexibility for extended trips or long-duration vehicle replacements.
- Specialized Discounts: Budget proudly offers Active military discounts, a significant benefit for servicemen and women in the Janesville area, demonstrating appreciation for their service.
- Financial Flexibility: Beyond standard credit card payments, the location accepts various methods:
- All major Credit cards and Debit cards are accepted (note: debit card users should confirm current security deposit/hold policies).
- Modern NFC mobile payments (such as Apple Pay or Google Pay) are accepted, providing a quick and contactless payment experience.
- One-Way Rentals: For travelers not returning to Janesville, Budget offers the convenience of one-way rentals to most of their rental centers throughout the U.S.
The Janesville Budget location stands out due to a combination of value-driven benefits and convenient, modern operating features that enhance the customer journey.
- Affordable & Value-Driven: Budget’s business model is centered on providing highly competitive and cheap car rental rates, making it an ideal choice for budget-conscious local residents and visitors.
- Direct Local Access: Being an off-airport "neighborhood" location, it offers a more relaxed and often faster transaction experience compared to the busy airport rental desks. The location’s ease of access within the Woodman’s Plaza is a major time-saver.
- Potential for Personalized Service: The positive reviews specifically recognizing staff like "Muhammad" demonstrate that the branch has the capacity to deliver exceptionally fast, courteous, and personalized service, including beneficial gestures like complimentary vehicle upgrades when available.
- Technology Integration: The acceptance of NFC mobile payments and the push for customers to manage their reservations via the Budget app indicate a commitment to modern, streamlined rental processes, although customers must remember that app functionality for extensions may be limited when the local office is closed.
- Cross-Border Travel: For those planning a road trip, Budget generally allows travel into Canada at no additional charge, provided the rental counter is advised to obtain the necessary Canadian Non-Resident Insurance Card.
For reservations, general inquiries, or to arrange a service, the local Budget Car Rental team in Janesville can be reached directly:
- Address: 2919 N Lexington Dr, Suite 110, Janesville, WI 53545, USA (Inside Woodman's Plaza)
- Phone: (608) 756-4990
- Mobile Phone: +1 608-756-4990
For Rock County residents and visitors, the Budget Car Rental location at Woodman's Plaza in Janesville is an excellent choice, primarily due to its affordability and convenience. It is particularly worth choosing for military members who can take advantage of the Active military discounts and for anyone who appreciates the simplicity of a non-airport location with easy On-site parking. The acceptance of modern NFC mobile payments adds an extra layer of transactional ease.
While a few experiences highlight the challenges of extending rentals outside of office hours or processing security deposits, the overall value proposition—a strong national brand offering a diverse fleet, from compact cars to passenger vans, at competitive prices—remains compelling. The capacity for outstanding, personalized customer service, as demonstrated by recognized staff members, ensures that your rental experience can be quick and pleasant. To ensure the smoothest rental, customers are advised to finalize all details, particularly those concerning extensions and the return of the deposit, during office hours and to adhere strictly to the policy that vehicles must be returned before the office closes, as after-hours drop-offs are generally not permitted at this location.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Budget Car Rental Photos


Budget Car Rental Location
Budget Car Rental
2919 N Lexington Dr, Janesville, WI 53545, USA
Budget Car Rental Reviews
pricetruckdrivingfeeinsurancemoneycompetitivegentlemancleaningroadside assistance
★ 5★ 4★ 3★ 2★ 1I rented a car on a Friday that was due back Sunday. First, the guy in the office told me he had one I could have, but it hadn't been detailed yet. There was trash all over the interior, not just the fact it wasn't vacuumed out. Secondly, I told him I might need it longer than Sunday. He said it wouldn't be an issue. Just use the app or contact customer service over the weekend to modify the appointment. On Sunday, I went online to extend my rental. It kept giving me an error and told me to call customer service. Fair enough. So I called customer service, only to have them tell me I had to go into the office to extend my appointment, but the office was closed and wouldn't be open until the next day. Are you kidding me? I told him I had to be at work by 9am the next day, which is when the office opened, so I was going to drop it off right away. 3 weeks later I haven't received my deposit back yet. Theyre claiming it was a late return, it wasnt returned until the following day, and I didn't follow procedures, so I would not get any of my deposit back. I did exactly what was listed on their website and contacted someone within 7 hours of my return time, as well as exactly what their employee told me to do. My rental was $169, and theyre keeping the full $250 saying theyre owed that. Atrocious customer service. I have never been treated this poorly by any company.
July 21 · Aaron SchwartzMuhammad (the son) was super courteous and had us in and out in no time at all. With the free upgrade we couldn't be happier. He will be our go-to guy from now on. Thank you Muhammad!!!
June 27 · Ron MengesI had an amazing experience from the moment I walked in, the staff were incredibly friendly and helpful. The check-in process was smooth and quick, and they even took the time to walk me through my rental options to make sure I got the best fit for my trip. I highly recommend them to anyone looking for a hassle-free rental experience!
February 11 · Syed KhajaSTAY AWAY FROM THIS PLACE!! Do not rent from here! I reserved a moving truck on 2/10 for 3/1 at 9AM and they called me on 3/1 at 8:52AM saying that the truck was running behind and that I could pick it up at 10:30AM, I get another call at 10:00AM to let me know the truck needed service and couldn’t be rented! Luckily I live in town and didn’t have to drive to town, but still, now I don’t have a moving truck!! Thankfully U-Haul in Janesville had one available (even though it was a smaller one, I had to make two trips and use some friends vehicles) I couldn’t imagine if I was moving out of town or even out of state!! And to top it off they attempted to charge my card $150 for absolutely nothing but wasting my time and putting me in a pinch! 🤬
March 03 · Elizabeth “Ellie” BrownCharged me $450 for a cleaning fee due to "pet hair", when I did not have a pet in the car. Customer service said it must have transferred from my clothes to the seat, and that there was no way to dispute the charge unless I took pictures of the car before I returned it, which I was not told had to be done. I asked for proof that there was pet hair in the car and was told I'd be receiving photos, which never arrived. I called back and talked to three people before finally getting somewhere - The last agent I spoke to advised that for cleaning fees, there should have been a report with photos attached, two letters sent to me, and 30 days before my card was charged to give me the time/option to dispute. The agent told me the charge should NOT have come out the same day I returned the car, especially when proper protocol wasn't followed and proof was not documented. Hopefully I'll be getting my money back, after two agents told me I could not. I've rented about a dozen cars from this location but will not be returning, especially after seeing reviews from this location with the same issue. Why are we making up charges for loyal customers and doubling their bill for no reason? Shame on you.
July 12 · Erica Meshke
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