Budget Car Rental Introduce
For residents of and visitors to Massachusetts, securing reliable and conveniently located transportation is a key part of any successful trip, especially when planning a ferry journey to Martha's Vineyard or Nantucket, or an extended stay on Cape Cod. Budget Car Rental, situated at the Hyannis Steamship Terminal, positions itself as a critical logistical partner, offering a range of vehicles and services to ensure a smooth transition from sea travel to road exploration. This location is designed to cater specifically to the high volume of ferry passengers and local users in the Hyannis area who need immediate access to personal mobility.
As a nationally recognized car and van rental agency, this Hyannis location at 65 South Street provides a diverse fleet suitable for all types of travel within the Commonwealth. Whether you need a compact, fuel-efficient car for navigating the charming, narrow streets of coastal towns or a spacious van to transport a large family, luggage, and beach gear, Budget aims to meet various mobility needs. Their primary goal is to provide travelers with the freedom and flexibility required to fully experience the natural beauty, historic sites, and vibrant culture that the Massachusetts coastline, particularly Cape Cod, has to offer.
It is important for potential renters to note that while the corporate brand is a globally known entity, the local operations and customer experiences can vary. Public feedback indicates that renters should confirm all details of their reservation—especially vehicle size, pick-up location, and fuel policy—directly with the local office after booking. Issues such as mix-ups between the Steamship Terminal and the nearby Barnstable Municipal Airport locations, and challenges with customer service and billing, have been noted by users. While this information is crucial for managing expectations, the fundamental offering of an immediate rental option upon disembarking from a ferry remains a significant advantage of this specific location.
The strategic placement of Budget Car Rental at 65 South Street in Hyannis provides unparalleled convenience for a specific segment of travelers in Massachusetts: those arriving or departing via ferry. This location is integrated directly with the Hyannis Steamship Terminal, a major nexus for travel to the islands.
- Address: 65 South St, Hyannis, MA 02601, USA.
- Terminal Proximity: The rental counter is situated inside the Hyannis Steamship Terminal building, making it extremely convenient for ferry passengers. The vehicles are typically parked on-site, just outside the office.
- Accessibility: The location is noted to feature a Wheelchair Accessible Entrance and a Wheelchair Accessible Parking Lot, a valuable detail for ensuring mobility for all customers.
- Local Connections: Being near the harbor, the location offers immediate access to downtown Hyannis shops, restaurants, and attractions, and serves as a gateway to major Cape Cod roads for further exploration. It is a key hub for multi-modal travel, allowing customers to easily transfer between sea-going vessels and road vehicles.
As both a car rental agency and a van rental agency, Budget at the Hyannis Steamship Terminal provides a comprehensive selection of vehicles and associated rental services tailored for the diverse needs of Cape Cod travel.
- Diverse Vehicle Fleet: The agency typically offers an extensive range of vehicles, from Economy, Compact, Intermediate, and Full-Size Sedans to larger SUVs for family trips, and specialized vehicles like Convertibles for scenic drives.
- Van Rental Options: A key service highlight is the provision of Van Rental, including Minivans (7-passenger) and larger 12- to 15-Passenger Vans, which are essential for large family groups, church groups, or teams traveling together.
- Flexible Payment Methods: The agency accepts a variety of common payment forms, including Credit Cards (Visa, Mastercard, etc.) and Debit Cards, although the latter may involve specific deposit or verification requirements.
- Discount Programs: They honor specialized offers such as Active Military Discounts, providing tangible savings to service members and their families traveling in Massachusetts.
- Rental Logistics: Services include options for various rental durations (daily, weekly, monthly) and coverage choices, such as Loss Damage Waiver (LDW) and Supplemental Liability Insurance (SLI), to ensure renters have peace of mind while driving on the Cape.
The unique features and highlights of this specific Budget location revolve around its accessibility, diverse fleet, and commitment to serving specific customer groups within the Massachusetts community.
- Prime Terminal Location: Its placement directly within the Hyannis Steamship Terminal eliminates the need for shuttles or long walks for ferry passengers, offering one of the most immediate car rental pickups for sea travelers on Cape Cod.
- Dedicated Van Service: The dual designation as a Car and Van rental agency is a major feature, ensuring options are available for large-group transportation that a typical car agency might not provide.
- Accessibility Focus: The advertised availability of a Wheelchair Accessible Entrance and Parking Lot is a commendable feature, demonstrating an effort to accommodate customers with mobility needs.
- Support for Service Members: Offering Active Military Discounts is a valuable service that recognizes and supports the substantial military community in Massachusetts and across the country.
- Simplified Return Process: For customers concluding their time on Cape Cod with a ferry departure, the on-site return process streamlines the end of the rental agreement, provided the return is made during stated office hours, as after-hours drop-offs may be restricted.
For making a reservation, confirming vehicle availability, or managing an existing booking for travel in the Massachusetts region, the following contact information should be used. Given customer feedback regarding potential location mix-ups, it is always wise to call the local office directly to confirm all details.
Address: 65 South St, Hyannis, MA 02601, USA
Phone: (508) 771-1430 or +1 508-771-1430
Choosing the Budget Car Rental location at the Hyannis Steamship Terminal is an excellent choice for Massachusetts residents and tourists whose travel plans involve ferry service to or from the islands of Martha's Vineyard or Nantucket. The key advantage is the seamless, door-to-door transfer from ship to car, which significantly enhances the travel convenience of a multi-modal trip. Being able to step off the ferry and immediately pick up your vehicle at 65 South Street saves valuable time and eliminates the stress of arranging secondary transportation.
Furthermore, for those traveling as a large group—be it a family reunion, sports team, or school trip—the specialized availability of Minivan and Large Passenger Van Rentals is a compelling reason to choose this location. This variety ensures that no matter the size of your party or the amount of gear you are carrying for a Cape Cod beach vacation or a major event, a suitable vehicle is available. The inclusion of accessibility features and military discounts also highlights an inclusive approach to serving the broader community. However, based on shared customer experiences, the best practice is to always confirm your exact vehicle type, the six-seat requirement if necessary, and the correct pick-up location (Hyannis Steamship Terminal vs. Barnstable Airport) immediately after booking. By taking this proactive step, travelers can leverage the superior convenience of this location while mitigating potential service-related issues and ensuring their Cape Cod travel begins exactly as planned.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Budget Car Rental Photos


Budget Car Rental Location
Budget Car Rental
65 South St, Hyannis, MA 02601, USA
Budget Car Rental Reviews
Literally the worst rental car place ever!!! Do not go here!! They will screw you over and don’t care to make it right. We had a reservation for weeks and needed a large vehicle with 6 seats including 2 babies. We show up early and when we get there they only have 1 little 5 seat car available. They lie about what is available online! And they wouldn’t get us a bigger car and made us walk to the airport to get another one from a different company! They are the worst and when you call the number it just takes you to India and they can’t do a thing. HORRIBLE
June 30 · Aby ChristensenThe guy was nice enough, however they hurt no accurate directions to find this place. It's a small booth inside A giant white building with no signs to indicate where you're supposed to go or how to find the guy you're supposed to turn the car intoWhen I went to pick up my return car from here, the reservation agent apparently set my car at the airport and not here. When I complained to the Boston Airport Budget about the situation the agent blamed me for the mix-up of the pickup location not the call center representative who was not fluent in English. Since I was on a tight budget, I had to walk over a mile to the rental car location.Update (25 Sep 18). I am being charged over $300 for gas for one of the vehicle rentals. Apparently when the budget rental agency swapped out my vehicle that was broken with no gas they didn't update the system and I am being charged gas for both the vehicle I took and the vehicle I didn't take. I am challenging the charges, but they say without receipts to prove that I put in gas it will be difficult. This is the worst car rental experience I have had and I may have to take them to court. In viewing all the class action lawsuits against Budget rent-a-car, I am far from the only one.
September 25 · Dominic CMade a reservation in the morning before jumping on the ferry from Nantucket to Hyannis. Budget website confirmed my reservation and I pre-paid to avoid any issues. When I showed up at the counter in Hyannis, the woman behind the counter tells me that because I made my reservation this morning (and not earlier), she had no car for me. She didn't offer any further assistance beyond giving me a phone number that went no where (could not reach a human despite many attempts) and didn't mention that Budget would keep my money. Unbelievable.
July 13 · James CCan't say anything bad about budget it's been a long time since I've rented a car 🚗🚗🚗🚗 from them but when I did they worked with me if I need to add a couple or few more days 😜😜🙂😉
August 01 · Matt DavisSlow serviceSpeed pass staff wouldn't take customers from the regular line, but would rathetvstand around doing nothing
March 05 · David Sloane
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