Hertz Car Rental - Hyannis - Cape Cod Gateway Airport (HYA) Introduce
For Massachusetts residents and visitors alike, securing reliable and convenient transportation is crucial, especially when exploring the beautiful Cape Cod region. Hertz Car Rental at the Cape Cod Gateway Airport (HYA) in Hyannis serves as a major gateway for those looking to rent a vehicle directly upon arrival. As a globally recognized car rental agency, the Hyannis location aims to provide a range of vehicles and services to suit different travel needs, whether you are planning a weekend trip down the Cape, a business visit, or an extended Massachusetts vacation. Having a trusted vehicle is essential for navigating the area's scenic routes, coastal towns, and attractions, making an airport-based rental a highly practical choice for many travelers.
This Hertz location specializes in offering an efficient and straightforward car rental experience from a convenient airport setting. It provides travelers with the flexibility needed to explore the historic and picturesque landscapes of Cape Cod and beyond, right from the moment they step off the plane. We understand that local users and tourists rely on seamless service to begin their journey with ease. By being positioned at a key regional airport, this agency is a primary resource for mobility in the mid-Cape area.
The Hertz Car Rental office is strategically located at the Cape Cod Gateway Airport (HYA), formerly known as Barnstable Municipal Airport. This central positioning in Hyannis, Massachusetts, places it perfectly for travelers flying into the region and needing immediate ground transportation. Being based at the airport ensures minimal travel time from your flight to your rental car, allowing you to start your Massachusetts adventure without delay. The proximity to major Cape Cod arteries also makes for a quick start to your onward journey, whether you are heading north to Provincetown, west to Sagamore, or planning a ferry to Martha's Vineyard or Nantucket.
The official address for the Hertz location is 480 Barnstable Rd, Hyannis, MA 02601, USA.
A key highlight of this location, based on available public information, is its commitment to accessibility. The facility offers a Wheelchair accessible entrance and a Wheelchair accessible parking lot. This ensures that customers with mobility needs can access the rental counter and vehicle pickup areas with greater ease, reflecting an effort to serve the entire community of Massachusetts travelers.
As a full-service car rental agency operating from an airport, Hertz at HYA provides a comprehensive set of services to streamline the rental process and cater to diverse customer needs. These services are designed to offer flexibility, convenience, and various payment options for all renters.
- Onsite Services: The location provides dedicated onsite service, meaning you can pick up your vehicle directly at the airport facility. Search results suggest the rental lot is located approximately 20-70 yards outside the terminal, indicating a very short walk without needing a shuttle.
- Vehicle Rental: A diverse fleet is typically available, ranging from smaller, fuel-efficient vehicles like small sedans (e.g., Ford Focus, Chevrolet Spark) perfect for couples or solo travel, to larger options like Small SUVs (e.g., Nissan Rogue) for families or those needing extra cargo space. Options like Manager's Specials are also commonly available.
- Payment Flexibility: Multiple modern payment methods are accepted, ensuring a smooth checkout process. These include:
- Credit cards
- Debit cards (subject to specific rental qualifications and credit checks at corporate locations)
- NFC mobile payments (e.g., contactless payment methods)
- Reservations and Management: Customers can book, modify, or cancel reservations online, offering control over their travel plans. Optional services like insurance coverage (e.g., Liability Insurance Supplement, Loss Damage Waiver) and add-ons like GPS systems (such as NeverLost) and child safety seats may also be available, though they should be confirmed directly with the local office.
Beyond the core rental function, the Hertz location at Cape Cod Gateway Airport distinguishes itself with features that add value and convenience for Massachusetts-based and visiting clientele. These features cater to specific demographics and operational standards.
- Accessibility Commitment: As mentioned, the presence of a Wheelchair accessible entrance and Wheelchair accessible parking lot is a significant feature, making the facility welcoming to all customers. Hertz also makes an effort to provide services for physically challenged customers, such as hand controls, though advance notice is required.
- Active Military Discounts: A notable highlight is the availability of Active military discounts. This program demonstrates appreciation and offers tangible savings to service members and their families who are traveling to or from the Cape Cod area.
- Hertz Gold Plus Rewards: While not unique to this location, membership in the Hertz Gold Plus Rewards program often grants benefits such as faster pick-up, the ability to choose a car from the Gold Choice area (for midsize and above reservations), and exclusive discounts, which is a great feature for frequent renters in Massachusetts.
- Airport Location Convenience: Its status as an Airport Car Rental Agency means it adheres to specific operating standards and is typically available during flight operating hours, offering reliable service for air travelers.
For local Massachusetts users or those planning a trip, having direct contact information is vital for reservations, inquiries, or for addressing any immediate rental needs.
Address: 480 Barnstable Rd, Hyannis, MA 02601, USA
Phone: (508) 775-5825
Mobile Phone: +1 508-775-5825
Choosing Hertz Car Rental at Cape Cod Gateway Airport is a decision often based on the unparalleled convenience of its airport location and the depth of its service offerings. For anyone flying into Hyannis, the ability to transition directly from the terminal to a rental vehicle is a significant time-saver, particularly during peak Cape Cod tourist seasons when mobility is at a premium. The location is an excellent starting point for exploring all that the Cape has to offer, from the beaches of Nantucket Sound to the cultural centers of downtown Hyannis and the ferry terminals for island excursions.
The availability of specialty services, such as discounts for active military personnel and full accessibility features, ensures that a wider range of customers can be accommodated comfortably and cost-effectively. Furthermore, the extensive fleet, which typically includes everything from compact cars ideal for navigating tight Cape Cod streets and parking to SUVs for group travel, means you can nearly always find a vehicle that fits your specific trip requirements.
It is important, however, for customers to be diligent, as is the case with any service. Reviews from customers suggest that close attention should be paid to the rental agreement, especially regarding pickup and return times, to ensure correct billing for the intended rental duration. Additionally, always perform a thorough inspection of the vehicle before accepting it, and clearly communicate any concerns about the car's condition or any mechanical issues immediately to the counter staff to prevent complications later in your journey. While customer experiences can vary, leveraging the convenience of an airport car rental from a major global brand like Hertz remains a highly practical option for quick and flexible travel around the Hyannis area and the larger Massachusetts coastline. Always confirm your reservation details and check the vehicle's condition to set yourself up for a successful trip.
Hertz Car Rental - Hyannis - Cape Cod Gateway Airport (HYA) Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - Hyannis - Cape Cod Gateway Airport (HYA) Photos










Hertz Car Rental - Hyannis - Cape Cod Gateway Airport (HYA) Location
Hertz Car Rental - Hyannis - Cape Cod Gateway Airport (HYA)
480 Barnstable Rd, Hyannis, MA 02601, USA
Hertz Car Rental - Hyannis - Cape Cod Gateway Airport (HYA) Reviews
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★ 5★ 4★ 3★ 2★ 1Do not rent from Hertz. They gave me a car that shouldn’t have been rented to anyone as there was major mechanical issues ( you couldn’t drive on the highway with it as when you did a deafening noise would reverberate through the car) it also stunk of weed and cigarettes. Customer service was appalling. I’m a Hertz gold member president’s circle so you would think I would receive good customer service. Nope I was on the phone with them for 2 days for over 2 hours at a time trying to get a new vehicle. Their only solutions were for me to take it to a garage and get it fixed on my holiday or drive for over an hour with a tow truck driver. I mean if I wasn’t so shocked by their lack of customer service I would laugh. I will never rent from them again.
September 09 · Sarah KateI had a reservation for 10am pick up and 10am return the next day. At 7:50am, I was notified I had picked up my car even though I hadn’t reach HYA yet and this triggers a 2nd day charged.I get to the counter at 9:30am to pick up the keys and I bring this up to her attention. She said “the system will adjust when I return the car the next day.” Sure enough it did not when I returned the car the next day at 9:15am, within the day limit, and charged for a 2nd day.Be sure to review your statement closest as the person at the desk is new or trying to get Hertz an extra day of revenue.
September 24 · Maxwell DjakasaputraThis was the car rental from HELL!!. I rented the vehicle through Expedia. Hertz gave me a vehicle with an expired REGISTRATION!!Did not notice(why would I look) until pulled over by police for a random check. Thankfully my husband is retired cop and had a really nice officer who let us go and instructed us to get with Hertz ASAP. Well the customer service was horrible . They told me I had to drive an unregistered vehicle almost an hour to pick up another one. This all happened eight days into our vacation. Thankfully there were no incidents. They wanted to offer me $100.00 for compensation. What A joke. It took four phones to get someone that expedited my compensation. Not holding my breathe. They wanted me to get compensation through Expedia, I told them that Hertz gave me an unregistered vehicle not Expedia. Still pending but like I said not holding my breathe. I give HERTZ ZERO STARS and never rent from them again. It wouldn't let me post unless I gave a star. No surprise there!!!
August 15 · Jude TellJeff and his team did a great job. Very nice location with car pickup and return located right next to the baggage claim. I was in and out in no time.Beautiful little airport - clean, quiet and comfortable. Art gallery adjacent to the HERTZ desk. Glad we stopped in.
July 18 · Gary MaloneyMs T at the Hyannis Airport pick up is outstanding! I arrived 14min before opening of 8am to get my car, hoping I could leave early as the night before my flight out of Hyannis with American Airlines was canceled. Miss T saw the sadness and desperation in my eyes to get going, and despite the hectic morning that was being had with a heavy return day, she got me taken care of right away and on my way I was so thankful for this experience.
July 18 · Bridget Higgins
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