Avis Car Rental Introduce
When navigating the complex transportation network of the New York metropolitan area, securing a reliable vehicle upon arrival is a top priority for travelers and a crucial necessity for many local residents. The Avis Car Rental location at John F. Kennedy International Airport (JFK) in Jamaica, Queens, serves as a major hub, providing a full-service car and van rental agency right where you need it—the airport's dedicated rental facility. This location is designed for maximum convenience, offering around-the-clock service and a vast selection of vehicles to suit every conceivable travel plan, from a quick weekend getaway to an extended road trip across the East Coast.
As a well-established and internationally recognized brand, Avis provides a level of quality assurance and a streamlined rental process that is highly valued by busy New Yorkers and visitors alike. The agency is positioned to offer a comprehensive range of mobility solutions, whether you need a compact car for maneuvering city streets, a full-size sedan for a comfortable family drive, or a spacious van for group travel or moving purposes. Furthermore, the provision of technology like the E-pass system helps renters navigate New York's cashless toll roads seamlessly, a detail that is critical for a hassle-free journey. While customer experiences can vary, as indicated by feedback concerning vehicle condition, the agency demonstrates a commitment to resolving issues, such as the prompt reimbursement mentioned by one long-term customer.
Operating 24 hours a day, seven days a week, this Avis location understands the non-stop nature of the JFK airport and the demands of its clientele. It is not just an airport counter; it is a full-service mobility partner situated at the gateway to New York.
The Avis Car Rental agency is perfectly positioned within the infrastructure of one of the world's busiest airports, ensuring maximum accessibility for all users arriving at JFK.
Address: 3-05 Federal Cir, Jamaica, NY 11430, USA
- On-Airport Location: The facility is situated at Federal Circle, the centralized rental car hub at JFK International Airport. This means that travelers do not need to take external shuttles off airport grounds.
- AirTrain Access: All customers, including airline passengers and local renters, access the Federal Circle facility by utilizing the free, efficient AirTrain service. The AirTrain connects all passenger terminals and parking areas directly to the Federal Circle station, where the Avis counter is located a short distance away.
- 24/7 Operation: The location is open 24 hours a day, every day of the week. This is an indispensable feature for travelers arriving on late-night or early-morning flights, ensuring vehicle pickup and returns are never a concern regardless of the hour.
- Accessibility Features: The premises include a Wheelchair accessible entrance and a Wheelchair accessible parking lot, demonstrating a commitment to serving all members of the New York community and traveling public.
- Major Road Connectivity: From Federal Circle, renters have immediate access to major routes like the Van Wyck Expressway (I-678) and the Belt Parkway, allowing for quick, direct travel to Manhattan, Brooklyn, Long Island, and beyond.
As a major airport rental location, Avis Car Rental at JFK provides a robust set of services designed to facilitate convenient and comprehensive travel in the New York area.
- Car Rental Agency: Offering a wide variety of passenger vehicles, including economy, compact, intermediate, standard, full-size cars, luxury models, and convertibles.
- Van Rental Agency: Providing numerous options for larger groups or specialized needs, such as minivans (7-8 passengers), and 12- or 15-passenger vans for group tours or large family outings.
- Toll Management Solutions: Offering the E-pass/e-Toll service for cashless toll collection on all major New York bridges, tunnels, and highways, which is crucial for efficient travel in the region.
- Onsite Services and Parking: Features dedicated counter service and On-site parking for convenient vehicle pick-up and drop-off, including options for after-hours returns.
- Flexible Payment Options: Accepting multiple forms of payment, including Credit cards, Debit cards, and modern NFC mobile payments, to streamline the transaction process.
- Long-Term Rentals: Providing options for long-term or monthly car rental needs, which are often sought by business travelers or residents needing temporary vehicles for extended periods.
Avis at JFK stands out among its competitors by offering specific features that cater to the needs of its diverse New York-based and traveling clientele.
- Active Military Discounts: Acknowledging the service of military personnel, the agency offers special discounts (such as up to 35% off PAY NOW rates) to U.S. armed forces veterans, active duty personnel, National Guard and Reservists, and military spouses, making travel more affordable for service members.
- 24/7 Availability: Operating continuously ensures that the service is always available, accommodating the often-unpredictable schedules associated with air travel and urgent local needs.
- Diverse and Modern Fleet: Maintaining a large fleet ensures a high likelihood of vehicle availability, ranging from fuel-efficient electric and hybrid models to large SUVs and passenger vans, meeting varied New York driving requirements.
- Streamlined Toll Payment: The E-pass system simplifies travel across the region’s toll roads, a necessity in New York, and the billing process is handled efficiently, typically appearing as a separate charge after the rental period.
- Accessibility and Inclusion: The provision of Wheelchair accessible entrance and parking lots ensures the facility is welcoming and usable by customers with mobility challenges.
For reservations, inquiries, or assistance with an existing rental, customers can reach the Avis Car Rental location using the following information.
Address: 3-05 Federal Cir, Jamaica, NY 11430, USA
Phone: (718) 244-5400
Mobile Phone: +1 718-244-5400
For people in the New York region, choosing Avis Car Rental at JFK’s Federal Circle is a choice for stability, variety, and uncompromising convenience. The key benefit is its 24-hour operation directly connected to the airport via AirTrain. This eliminates the uncertainty and time lost with off-site rental agencies that require separate shuttles or have limited hours, which can be a significant advantage when dealing with delayed flights or unpredictable New York traffic.
The extensive vehicle selection, spanning everything from compact cars for navigating city parking to large passenger vans, guarantees that you will find a vehicle suited for your exact needs, whether you are planning a long drive down the I-95 corridor or simply need extra space for luggage. Furthermore, the inclusion of the E-pass service is an invaluable feature for anyone driving in the New York area, eliminating the need to worry about the state's all-electronic tolling system and allowing for uninterrupted travel.
While one customer review highlights the critical need for vigilance regarding vehicle safety—a universal consideration when renting any vehicle—the fact that the deposit was returned quickly for one customer and the negligence was reimbursed for the other indicates a functioning system for customer service and complaint resolution. This is vital for maintaining trust. By offering substantial Active military discounts and ensuring excellent accessibility, Avis at JFK clearly strives to be an inclusive and reliable service provider, making it the practical and dependable choice for your next car or van rental in the New York area.
Avis Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental Reviews
deskcounterJFKcheckqueue30 minutesprepaidclerkLGAtolls
★ 5★ 4★ 3★ 2★ 1We rented a Chevrolet Malibu without prior reservation. Everything was fast, despite the number of customers. They explained how to use the E-pass. The car is good, it drove us from New York to Miami without any problems. The deposit was returned quickly. Within a week, as they should have, they charged for the E-pass on toll roads.
June 14 · Диана ФомченковаBEWARE - last weekend, this location rented us a car with insanely dangerously damaged tires - see photos. It was 5am and dark when we picked up the car and so we despite walking around the car, we didn’t see it until the end of our 5h drive (although looking back at the video we took at pickup, you actually can see it). This could have resulted in an extremely dangerous accident. I’ve been a loyal customer of Avis for nearly a decade now, but have had a number of negative experiences in the past year now, and this is the final straw - we won’t rent from them again. They did reimburse us for this particular rental, but we could have been gravely injured or killed by this negligence - a refund feels like the absolute bare minimum.
August 03 · Sarah LeightonI’ve been on hold with Avis for more than two hours trying to reach customer service—it’s beyond unacceptable. I needed assistance urgently and felt completely ignored. The wait music kept looping, and no one ever picked up or called back. For a company that prides itself on customer service, this was a massive letdown.What went wrong:• Over 120 minutes on hold with no resolution or callback offered.• No automated updates on wait time or alternatives to help me.• Makes me question their reliability if something goes wrong on my rental and I can’t reach anyone in an emergency.What I’d hope for:• Clear, realistic wait-time estimates and the ability to request a callback.• Inspect staffing levels so customers aren’t stranded waiting.• Basic courtesy of checking in after a certain hold time or offering other resources.Last time I used Avis, the pickup/dropoff was fine—but true customer care starts when things go wrong, not just during the pleasant parts. If you value prompt responses and actual support, choose another rental company.
June 18 · Eli KrugerWe made reservations online and had to wait for an hour to complete the paperwork. While we were waiting, we witnessed a customer who was waiting for 45 minutes after all paperwork was completed. I guess we were lucky, and after spending a total of 1.5 hrs, we were out of there. They need more people working at the counters. The wait time is unacceptable.
June 19 · Inessa MadorskySomething is not right with Avis. I’m seeing signs of deterioration in their service level, cleaning facilities, quality of their cars, professionalism of their staff more and more scores the world.I write about a terrible experience I had with Avis Italy one or two years ago… and now it is their store in NY, JFK airport .Take a look at the pictures, Sunday, I’ve been waiting in line for 1.5 hrs, their facility is outdated, dirty, no seats for customers.If you go to another door, their competitors have no lines, their facility are clean, etc…These are signs that the company is not doing well…. And I’m done with Avis
April 27 · Romeu Hayashi
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