Thrifty Car Rental - Manhattan - West 83rd Street Ny Tle Introduce
For residents and visitors on Manhattan's Upper West Side, finding a reliable and accessible car rental location is essential for weekend trips, moving needs, or escaping the city bustle. Thrifty Car Rental - Manhattan - West 83rd Street Ny Tle offers a conveniently situated local option for securing a vehicle. As part of a major national brand, this location strives to deliver budget-conscious rental solutions with the backing of an established fleet. It is particularly notable for catering to a range of needs, from compact cars perfect for a short trip to larger capacity vehicles.
This local agency is a key resource for the surrounding neighborhood, providing the necessary wheels for activities that public transportation simply cannot accommodate, such as bringing items home from a major shopping trip or taking a family drive to the beaches of Long Island or the forests of Upstate New York. The experience here focuses on providing the standard range of car rental services, with important local distinctions that set it apart.
The Thrifty Car Rental location is placed in a prime residential and commercial area on the Upper West Side, offering great access for those living near Central Park or traveling through the neighborhood.
The specific address is 148 W 83rd St, New York, NY 10024, USA.
This position places the rental office conveniently between Central Park West and Columbus Avenue, making it highly accessible via several subway lines and local bus routes serving the Upper West Side. For local users, the proximity to their residence or business is a significant benefit, cutting down on transit time often required to reach airport-based rental centers. However, customers must be acutely aware of the location's specific operational hours, which are known to be limited, especially on weekdays. Publicly available data indicates the hours are typically 7:00 am to 3:00 pm on weekdays, with extended hours on Saturday and Sunday (7:00 am to 5:00 pm). A former customer review highlighted a major frustration point where the store was closed at 3:00 pm despite a car being booked for that time. Therefore, always confirm the current, exact pickup and drop-off hours when reserving a vehicle.
This Thrifty branch provides a comprehensive selection of standard rental options designed to meet various personal and light commercial travel requirements in the New York region.
- Standard Car Rental: A fleet that generally includes economy cars (such as Chevrolet Spark or Ford Focus), compact cars, mid-size sedans (like the Toyota Corolla or Chevrolet Malibu), and full-size vehicles.
- Minivan and SUV Rental: Availability of larger vehicles, including minivans (like the Chrysler Pacifica) and various SUVs (such as the Nissan Pathfinder or Jeep Compass), suitable for family excursions or larger groups.
- Cargo Van Rental: A specific service offering, valuable for New Yorkers who need to move items, transport commercial goods, or manage local apartment moves without hiring a professional moving company.
- Vehicle Add-ons: Accessories available for rental typically include child car seats (infant, child, and booster) and GPS units, offered for an additional daily fee.
- Flexible Payment: The location accepts major Credit cards and Debit cards for payment, though renters should confirm the specific card requirements for the security deposit.
- Young Driver Rental: In line with New York State law, Thrifty generally rents to drivers aged 20 and up, with a young driver fee typically applying for renters between 20 and 24 years old.
The Thrifty Car Rental on West 83rd Street offers several distinguishing factors that may appeal to different segments of the New York community.
- Identifies as Women-Owned: This local agency proudly identifies itself as a women-owned business, providing a direct opportunity for customers to support women entrepreneurs within the New York City economy.
- Active Military Discounts: The location offers specific discounts for active military personnel, which is a valuable feature for service members and their families in the NYC area requiring rental access.
- Budget-Friendly Options: Thrifty is generally known for catering to budget-conscious travelers, often offering competitive daily rates, especially for economy and compact vehicle classes.
- Diverse Fleet Options: The distinct offering of Cargo van rental is a significant advantage in a dense urban environment where space is limited and moving can be a frequent need.
- Unlimited Mileage: Many rental agreements, particularly those booked through third parties, offer unlimited mileage, which is crucial for New Yorkers planning extended road trips outside the immediate Tri-State Area.
As a local neighborhood branch, direct contact is often preferred by customers, although a major challenge reported by customers is difficulty reaching a human representative.
Address: 148 W 83rd St, New York, NY 10024, USA
Phone: (212) 257-6725
Mobile Phone: +1 212-257-6725
Based on customer feedback, the local phone number should be used as the primary point of contact for service issues, though users have reported severe difficulty in reaching customer service both in-store and online after the rental period. For complex issues such as billing errors or unexplained fees, customers have sometimes resorted to visiting the store physically, which is a significant inconvenience for busy New Yorkers. It is advisable to document all rental agreements, closing statements, and car condition checks meticulously.
The Thrifty Car Rental on West 83rd Street is a worthwhile choice for New York residents seeking specific vehicle types and those who value supporting a women-owned local enterprise. The convenience of a Manhattan location, especially on the desirable Upper West Side, is a huge benefit, saving the time and cost associated with traveling to airport rental hubs.
The availability of cargo van rental makes it an invaluable resource for short-term logistical needs that are common in a dynamic city environment. Furthermore, the provision of active military discounts is a highly commendable feature that provides tangible savings to those who serve. The price point is generally competitive, appealing to the 'thrifty' traveler looking to manage their budget.
However, potential renters must proceed with caution and preparation, especially due to consistent customer complaints regarding service and unexpected fees. To ensure a positive experience, it is highly recommended to:
- Double-Check Operating Hours: Never rely solely on booking software for pickup/drop-off times. Always call the West 83rd Street location directly at (212) 257-6725 to confirm the exact hours for your day, particularly on weekdays, to avoid arriving at a closed store.
- Document Everything: Take detailed photos or videos of the vehicle's condition both at pickup and, crucially, at drop-off. Obtain and retain a final, zeroed-out receipt or closure email immediately upon return to protect against unexplained future charges.
- Anticipate Customer Service Issues: Given the severe difficulty customers report in reaching a human representative by phone, prepare to address any issues promptly and possibly in person, if necessary.
Ultimately, this location offers great convenience, special services, and social value, but it requires the New York renter to be proactive and meticulous in managing the process to mitigate potential service challenges. For a local on the Upper West Side needing a cargo van or an economical car with a military discount, and who is prepared to be vigilant about the rental details, this Thrifty branch is a solid local option.
Thrifty Car Rental - Manhattan - West 83rd Street Ny Tle Services
Car Rental Agency
- Cargo van rental
Thrifty Car Rental - Manhattan - West 83rd Street Ny Tle Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Payments
- Credit cards
- Debit cards
Thrifty Car Rental - Manhattan - West 83rd Street Ny Tle Photos










Thrifty Car Rental - Manhattan - West 83rd Street Ny Tle Location
Thrifty Car Rental - Manhattan - West 83rd Street Ny Tle
148 W 83rd St, New York, NY 10024, USA
Thrifty Car Rental - Manhattan - West 83rd Street Ny Tle Reviews
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★ 5★ 4★ 3★ 2★ 1They let to book the car since 3pm, when you arrive you see the store is closed at 3pm weekdays.
September 04 · Kristina GasenkoI wish I can give 0 stars. Impossible to connect to a customer service agent whether in store or online. Rental closed out more than 3 weeks ago and I am still getting charged fees with no email explanation. I open my credit card account and see random thriftynycfee for $14 with no justification or reason. 3 charges so far and no idea why. Customer service number disconnects whenever they want. Couldn't speak to anyone. I will report to the police. I have to go to the store physically as I can't speak to anyone. Tried for more than 2 hours to speak to a human.
April 21 · Jean-Paul TekleI returned the car on March 31st at 7:30 AM. However, the receipt I received shows that the car was returned at 1:00 PM, and I was charged an additional $140. I am very upset about this incorrect charge.I have navigation records on my phone that clearly show I returned the car at 7:30 AM. I would like an explanation regarding this discrepancy and hope Thrifty can resolve this issue fairly.
April 03 · Zhiqin YangI was skeptical of this place because of the Reviews on here. My Credit card company suggested them or else i’d have to take an Uber to the Airport to get a car. It was a great experience renting from them. I’ve rented twice now. Both times my reservation was handled by a Bald dude with glasses named Kenny. That dude is efficient and quick. Whether picking up or Returning the car I’ve had no hassles thus far and will likely rent from them Primarily because it’s easier to get to them via the Train as a person who lives “Uptown.” They have good vehicles also.
December 12 · Corey BrownGreat experience here for our rental last week! Special mention to Kenneth who helped us both when we picked our car up and when we returned - he was extremely courteous, professional and kind!
April 12 · nlashkar1
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