Budget Car Rental Introduce
For residents, commuters, and visitors across the South Shore region of Massachusetts, the Budget Car Rental office in Hanover stands as a highly practical and accessible resource for temporary transportation. This local branch, located conveniently on Washington Street, specializes in providing a wide selection of vehicles, ranging from compact cars for quick city errands to spacious vans perfect for group travel, moving, or larger family excursions. As part of a globally recognized brand, this Hanover location offers the competitive pricing and quality assurance that Budget is known for, while maintaining a neighborhood focus designed to serve the community's specific needs.
A key aspect of this local agency is its commitment to serving all customers, including those who protect our nation. They proudly offer special consideration, such as Active military discounts, which provides valuable savings for current service members and veterans. Furthermore, the facility ensures a high degree of physical accessibility, making it easier for every local user to start their journey. However, while the service can be excellent—as highlighted by one customer's review noting "Excellent service from Ray" and being "in my rental car in less than 10 minutes"—it is vital for prospective renters to be meticulous. The provided customer feedback also indicates that like any large national chain, administrative issues can occur, particularly concerning billing accuracy, adherence to policies in case of vehicle mechanical issues (like breakdowns or car faults), and ensuring all return conditions, such as fuel level, are documented to prevent unexpected charges.
The Budget Car Rental office is conveniently situated at 775 Washington St, Hanover, MA 02339, USA. This placement makes it highly accessible for customers traveling from Hanover, Norwell, Rockland, Pembroke, and other surrounding towns throughout the South Shore. Washington Street is a primary artery in the area, providing straightforward navigation for both pick-up and drop-off.
The operating hours for this location are designed to accommodate a local clientele: typically open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturdays and Sundays with shorter hours, such as 9:00 AM to 1:00 PM. Renters should confirm these times, particularly around major holidays, which may feature modified schedules. For returns outside of these hours, an after-hours drop-off service is generally available, which involves securing the vehicle and depositing the keys. Customers should be aware that, under these circumstances, the rental agreement remains in effect and the vehicle is the renter's responsibility until a Budget representative officially checks it in on the next business day.
Accessibility is a notable feature of this branch. The facility provides both a Wheelchair accessible entrance and a Wheelchair accessible parking lot. This attention to detail ensures that the rental process is inclusive and convenient for individuals with mobility challenges, allowing them to navigate the premises with ease and confidence.
As both a Car rental agency and a Van rental agency, the Hanover Budget location provides a comprehensive array of vehicle types and ancillary services to meet diverse travel and logistics needs across Massachusetts:
- Extensive Car Fleet: A broad selection of vehicles is available, covering every major category, including economical Compact (e.g., Kia Soul or similar), Intermediate (e.g., Toyota Corolla or similar), Full-size (e.g., Toyota Camry or similar), Standard and Premium SUVs, and even Luxury and specialty models like Convertibles (e.g., Ford Mustang Convertible).
- Dedicated Van Rental Services: A specialty of this location, it offers various van options, most notably the 12-Passenger Van (e.g., Ford Transit), which is ideal for church groups, sports teams, large families, or corporate shuttles across the region.
- Flexible Payment Methods: The location accepts both Credit cards and Debit cards for payment. However, renters planning to use a debit card should be prepared for stringent requirements, which may include a credit check and a substantial security deposit or "hold" placed on the card, in addition to the estimated rental cost.
- Free Pick-up Service: For local customers, a free pick-up service may be available. Renters must call the location directly at least 24 hours in advance to arrange a specific time, as the policy often excludes picking up customers at an airport location served by Budget.
- One-Way Rentals: For those traveling across the state or out of New England, one-way rentals are typically supported, allowing the car to be dropped off at a different Budget location in the U.S.
- Optional Protection Products: Standard offerings include optional coverages such as Loss Damage Waiver (LDW) and various insurance supplements to protect against liability, damage, and personal effects loss.
The Hanover Budget branch offers several appealing features for the local Massachusetts customer:
- Active Military Discounts: A significant financial benefit is available to U.S. military veterans, active-duty military, National Guard, and Reservists, often providing substantial savings on base rates.
- Dual Functionality (Car and Van): This is one of the key strengths of the Hanover office, offering both standard rental cars and large passenger vans, eliminating the need to visit multiple agencies for different vehicle needs.
- High Accessibility Standards: The presence of a Wheelchair accessible entrance and parking lot makes this facility a reliably inclusive option for all members of the South Shore community.
- Debit Card Acceptance: The acceptance of Debit cards provides an option for renters who may not have a major credit card, though users must be prepared to meet the associated stringent financial and identification requirements.
- Strategic South Shore Location: Positioned away from the major Boston airports, this location is perfect for neighborhood rentals, reducing travel time and airport surcharges for local residents.
- Fastbreak Loyalty Program: Customers can join the Fastbreak program for a quicker rental process, potentially bypassing the counter and accelerating the pick-up and drop-off steps.
To ensure a smooth rental, especially when arranging pick-up service, confirming vehicle availability, or inquiring about debit card policies, customers are advised to contact the office directly.
- Address: 775 Washington St, Hanover, MA 02339, USA
- Phone: (781) 709-1008
The Budget Car Rental in Hanover is an excellent choice for a wide range of Massachusetts renters, especially those who value affordability, local convenience, and a comprehensive fleet. It is particularly worth choosing for military personnel and veterans due to the special discounts offered, as well as for organizations or large families needing the specialized capacity of a passenger van.
However, users must proceed with informed caution. The highly positive feedback suggests the potential for an extremely efficient and pleasant experience, exemplified by the quick service described by one customer. Yet, the negative review serves as a crucial reminder to be vigilant: 1) thoroughly inspect the vehicle for mechanical or cosmetic faults before leaving the lot, 2) document the initial fuel level, and 3) immediately report any issues, such as a breakdown or fault, to the rental office and follow their prescribed procedure, preferably requesting written confirmation. Given the report of issues with car faults, gas tank access, and subsequent charges, renters should treat the contract and vehicle inspection with meticulous care. By leveraging the savings and accessibility features while remaining highly proactive about documentation and adherence to the rental terms, Hanover residents can maximize the value and convenience offered by this local Budget branch.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Budget Car Rental Photos





Budget Car Rental Location
Budget Car Rental
775 Washington St, Hanover, MA 02339, USA
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Had a great experience at Budget car in Hanover today. Excellent service from Ray. He was very helpful, informative and knowledgeable. No wait and in my rental car in less than 10 minutes.
September 10 · Mike CeeThe audacity. After refusing to come to us to switch car and making us drive round trip 2 hours out of our way bc the car broke down and entire dash lit up bc of the messed up gas tank, that wouldn't open and set off entire dash , you really had the audacity to charge us for having less than full tank. We physically couldn't open the gas tank bc we were given a crap car that had zero charge on a hybrid when given to us. Didn't even co sides that we told u we can't open gas tank and u charged us. And when we got there to exchange the people were super rude and wanted me to leave all my stuff in car unlocked and unattended to get another car. And wouldn't tell me where to go. So rude and disgusting customer service. You are the reason we will use enterprise from now on.they at least come get u whe. Their cars break down , especially when it's not the customers fault they were given a faulty car. Oh and not to mention you downgraded our car when we brought it back. Absolute jerks.
May 19 · Tamara RichardsonReserved a car on 10/9 at Hanover MA branch for 10/13 pick up, No cars where available when we went to pick it up. 10/14 still no cars. Tried to cancel reservation at branch and they couldn't do it. Had to call 800 number and jump through all the automated garbage to cancel the car.
October 14 · Tyler SchroederWho charges a fee for not driving enough miles on a rental? You want people to just drive circles and add mileage on the cars?Avoid this place if possible.
July 08 · BrendenReserved a caravan with a third row back in January for February vacation went today to pick up caravan, employee stated there was a problem with a tire and said he would give us a Toyota 4runner ( with a third row) instead . Go to pick up the Toyota ( no third row) we go back inside and hes with two other customers (who where complaining about the dodge Durango they had and that it had been slipping and sliding due to bald tires) he apologizes to them and they left he proceeded to listen to my wife tell him we needed a 3rd row for the kids and he tried to rent us the Durango ( in which I said no) my wife then said why didn't you email us or call us about the caravan yesterday and his response was " I don't get paid past 1 o'clock and if you come here then and feel a breeze that's me going home" he said it was his bosses problem and he has been fired 4 times by him for yelling at customers...I am shocked this employee has a job and I will NEVER EVER deal with budget again my only hope is that so many people see this and stay far away from them . Yes their prices are cheap but so not worth the trouble that comes with it
February 16 · Anthony Brancaccio
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