Cathay Express Transportation

- 180 Asbury Ave, Carle Place, NY 11514

For many New Yorkers, especially those in the disabled, elderly, or special needs community, finding reliable and compassionate transportation is not merely a matter of convenience—it is a critical link to healthcare, independence, and quality of life. Cathay Express Transportation is a premier provider in the New York region, specializing in Handicapped Transportation Service, Ambulette Transportation, and Non-Emergency Medical Transportation (NEMT). They offer a profound distinction from standard taxi or ride-sharing services by providing professional, door-to-door assistance and vehicles specifically equipped to handle mobility challenges, ensuring safety and comfort are paramount for every passenger.

Operating 24 hours a day, 7 days a week, Cathay Express Transportation is dedicated to serving the entire Tri-State area, including all five boroughs of New York City (Manhattan, Brooklyn, Queens, Staten Island, and The Bronx), as well as Long Island and parts of New Jersey. Their mission is to remove transportation barriers, allowing clients to attend essential medical appointments, participate in family events, or simply navigate their daily lives with dignity and ease. They are recognized for their expertly trained drivers—many of whom are CPR and First Aid certified—who provide a level of care that goes well beyond simply driving.

This Carle Place, NY-based organization maintains a large fleet of specialized, modern vehicles customized with features like Braun Hydraulic wheelchair lifts, high roofs, and comfortable interiors. Unlike typical cab services, Cathay Express understands the logistical coordination required for healthcare-related travel, priding themselves on punctuality and a deep respect for their clients’ schedules and needs. The positive feedback from real customers, describing the service as "superb" and "simply 10/10" for wheelchair transportation, underscores their commitment to excellence in this vital sector.

Cathay Express Transportation's main address in the New York area is located on Long Island, offering a strategic base to serve the wider metropolitan region efficiently.

The primary address is:

180 Asbury Ave, Carle Place, NY 11514, USA

This Long Island location in Carle Place provides excellent access to major parkways, enabling their fleet to quickly dispatch across Nassau County, into Queens and the rest of New York City, and beyond. While their administrative and dispatch base is in Carle Place, their extensive service network means their accessible vehicles can be booked from any location within their wide service area.

As specialists in handicapped transportation, accessibility is not just a feature—it is the core of their service model. The physical location and, more importantly, their fleet operations reflect this commitment:

• Wheelchair accessible entrance at their facility, ensuring ease of access for in-person inquiries or scheduling needs.
• Wheelchair accessible parking lot available on site.
• Every vehicle in their dedicated fleet is fully equipped for wheelchair users, featuring specialized hydraulic lifts, secure tie-downs, and spacious interiors to comfortably accommodate the passenger and any accompanying family member or caregiver.

The provision of 24/7 service further enhances accessibility, ensuring that reliable, specialized transport is available regardless of the hour, which is crucial for time-sensitive medical care like dialysis or urgent non-emergency hospital visits.

Cathay Express Transportation offers a highly specialized and comprehensive suite of transportation options, going far beyond what a typical cab service provides. Their focus is on Non-Emergency Medical Transportation (NEMT) and highly personalized travel for those with mobility challenges.

• Wheelchair Accessible Transportation and Ambulette Service: Specialized vehicle-based transport for individuals who require travel while in a wheelchair or utilizing an ambulette (stretcher) for a higher level of care.
• Medical Appointment Transportation: This is a cornerstone of their service, covering transportation to and from Doctor and Dentist Appointments, Dialysis Transportation, Physical Therapy, and general Transportation To Medical Appointments and Healthcare Facilities, accepting Medicare Transportation clients.
• Door-to-Door and Door Service: Drivers are trained to provide personalized assistance from the client’s residence or facility door, helping them into the vehicle, securing them, and escorting them to the final destination door. They can even assist with limited stairs if necessary.
• Airport Transportation Services: Including Handicap Airport Transportation, Wheelchair Accessible Airport Shuttles, and Airport Pick Up/Drop-off services to major New York airports, such as JFK and LaGuardia.
• Senior and Assisted Living Services: Providing Safe Transportation for the Elderly Transportation, Senior Living Facilities, Assisted Living Facility appointments, and Skilled Nursing Facility transfers.
• Medical Logistical Coordination: Working with healthcare facilities and care systems to manage patient transport efficiently, including Nonemergency Hospital Visits.
• Private Pay and Public Transit Options: They accept Private Paying clients and offer Accessible Cab Service and Wheelchair Accessible Taxi options as part of their service model, making it accessible to a broader base of New York residents.
• Personal and Family Travel: Services extend beyond medical needs to include transportation for Family Events, City Tours, and even Prescription Pickups, promoting community engagement and daily living needs.
• Technology Integration: Vehicles are equipped with GPS Tracking, allowing for efficient dispatching and status updates for care coordinators and family members.

Cathay Express Transportation stands out in the competitive New York NEMT space due to its deep specialization and commitment to high standards of care.

• 24/7 Availability: Operating around the clock, every day of the week, ensures that essential medical and personal transportation is always available to the disabled and elderly communities across the Tri-State area.
• Highly Trained Drivers: All transportation professionals are extensively trained in safe driving, defensive driving, and specialized care, including CPR certification and First Aid training, providing a higher level of confidence and security than typical drivers.
• Specialized and Clean Fleet: The vehicles are not standard vans; they are modern, customized medical transport vans with high-capacity hydraulic wheelchair lifts (up to 800 lbs) and extended high roofs, ensuring a clean, spacious, and comfortable ride.
• Door-Through-Door Service: The drivers provide comprehensive physical assistance, from the point of pickup (the door of the home) through to the drop-off at the final destination, greatly benefiting those who cannot mobilize independently.
• Extensive Coverage Area: Their service radius is vast, reliably serving Long Island, all NYC boroughs, Upstate New York, and New Jersey, making them a central logistical solution for the region.
• Acceptance of Multiple Payment Types: The company accepts major credit cards and often works with insurance, including Medicaid transportation programs, which is a crucial factor for New York patients managing healthcare costs.

For scheduling a ride, obtaining a quote, or learning more about their specialized non-emergency medical transport services, New York area residents can reach Cathay Express Transportation using the information below:

• Address: 180 Asbury Ave, Carle Place, NY 11514, USA
• Phone (Local): (212) 337-3333
• Mobile Phone: +1 212-337-3333

Given the specialized nature of their service, especially for medical and handicapped transportation, it is always recommended to call their dedicated line to discuss specific mobility needs and confirm payment or insurance coverage details prior to booking.

For anyone in the New York region requiring more than just a ride, Cathay Express Transportation is an invaluable choice because they offer specialized care, not just standard transport. What sets them apart is their total dedication to the NEMT and wheelchair-accessible market. They understand that a trip to a Physical Therapy or Dialysis Transportation appointment involves unique logistical and personal challenges that a conventional cab service is simply not equipped to handle.

The value lies in their comprehensive, compassionate, door-through-door service model. This service ensures that the elderly or disabled passenger receives assistance from the moment they leave their residence until they are safely inside their destination. Knowing that the driver is CPR and First Aid trained, and the vehicle is a clean, modern ambulette with a professional hydraulic lift, provides a profound sense of security and peace of mind for both the passenger and their family.

Furthermore, their 24/7 availability across the expansive Tri-State area, their acceptance of Medicare Transportation, and their highly reliable track record—backed by customers who praise the service as "superb"—make them the clear, trustworthy choice. Choosing Cathay Express Transportation means selecting a partner committed to safety, dignity, and punctuality for essential non-emergency travel in and around the demanding environment of New York. They are an essential health and logistics resource for the local community.

Cathay Express Transportation

180 Asbury Ave, Carle Place, NY 11514, USA