Enterprise Rent-A-Car

- 859 Bass Pro Ln, Cary, NC 27513

For residents of Cary, North Carolina, and the surrounding Triangle area—including Raleigh and Durham—access to reliable and friendly local transportation services is key, whether for a weekend getaway, a lengthy business trip, or a necessary insurance replacement. Enterprise Rent-A-Car, situated conveniently on Bass Pro Lane in Cary, stands out as a top-tier neighborhood car and van rental agency. This location is not just another branch; it is highly praised for its commitment to customer satisfaction, combining the extensive resources of a national brand with the personalized, attentive service of a local team.

The core strength of the Cary Enterprise branch is the quality of its customer service, which customers consistently describe as outstanding. Team members like Colin, Jason, and Connor have been specifically highlighted in reviews for their courteous, efficient, and attentive approach. One customer shared their fantastic experience, stating, “Thanks to Jason and Connor I had a wonderful experience at the Cary location enterprise. From the smooth check in to returning the vehicle I was impressive with the amazing customer service and patience. Explaining the car to me and making me feel at ease for my trip. I was able to drive with no worries at all.” Another review praised the team for consistently delivering excellence: “Colin and his team are always a pleasure to work with. They consistently provide outstanding customer service — courteous, efficient, and attentive every time. It’s clear they genuinely care about their customers, and that makes every rental experience smooth and stress-free.”

This commitment to a smooth, stress-free process is particularly valuable in the busy Raleigh-Durham metropolitan area. Customers appreciate being put "at ease" with thorough explanations and patient assistance, ensuring they feel completely confident and worry-free before starting their journey. Furthermore, this location adds a noteworthy local distinction as a women-owned business, demonstrating a dedication to diversity and community involvement within the North Carolina business landscape.

Location and Accessibility

The Cary Enterprise Rent-A-Car branch is ideally positioned to serve the local community and visitors to the Triangle region, offering easy access from major roads and nearby business centers. Its location on Bass Pro Lane places it in a convenient commercial area with excellent connectivity to Cary’s residential and business hubs.

Contact Information

• Address: 859 Bass Pro Ln, Cary, NC 27513, USA
• Phone: (919) 677-1266
• Mobile Phone: +1 919-677-1266

This neighborhood location typically operates on standard business hours from Tuesday through Friday, with reduced hours on Saturday and is closed on Sunday and Monday. It's always advisable for North Carolina customers to confirm the exact pick-up and drop-off times when making their reservation. The facility provides essential amenities for customer convenience:

• On-Site Parking: Customers can easily park their personal vehicles on-site while renting a car or van, which simplifies the exchange process.
• Wheelchair Accessible Entrance: The entrance ensures that all customers, including those with mobility concerns, can access the rental office with ease.
• Wheelchair Accessible Parking Lot: Dedicated, accessible parking spaces are available for customer use.

Services Offered

The Enterprise location in Cary maintains the company’s signature commitment to a wide-ranging, modern fleet, ensuring that whether your trip is local, regional, or long-distance, you will find the right vehicle for your needs. The service types available include both Car Rental Agency and Van Rental Agency offerings, featuring:

• Diverse Car Fleet: Includes everything from compact and economy cars—perfect for navigating Cary's growing urban landscape and maximizing fuel efficiency—to full-size, premium, and luxury sedans for added comfort and style.
• SUVs and Crossovers: A variety of sport utility vehicles are available, ranging from small models (e.g., Compact SUV or similar) to spacious full-size SUVs, ideal for family travel, weekend trips to the mountains, or transporting equipment.
• Van Rentals: Critical for group and family transportation, the fleet includes 7-passenger minivans (like the Chrysler Pacifica or similar) and larger passenger vans (e.g., 12-passenger and 15-passenger models) for larger North Carolina groups or events. Cargo vans are also available for moving needs.
• Truck Rentals: Pickup trucks are available for hauling, DIY projects, or business needs, offering power and durability for various local and regional tasks.
• Convenient Pick-Up and Drop-Off: Although this is a neighborhood location, Enterprise is famous for its local customer pick-up service, a major benefit for Cary residents who need transport while their personal vehicle is in the shop or otherwise unavailable. Customers should call the branch directly to arrange this service.
• Flexible Payment Options: Accepts all major payment methods, including Credit Cards, Debit Cards, and modern NFC Mobile Payments, simplifying the rental transaction.

Features and Highlights

The Cary Enterprise branch offers a blend of outstanding local service and valuable corporate benefits:

• Identifies as Women-Owned: A local business distinction that highlights its role in supporting diversity and local enterprise in the North Carolina Triangle area.
• Active Military Discounts: Enterprise is a proud supporter of the U.S. military, offering discounted leisure and official travel rates to active-duty personnel, veterans, and retired employees, a significant highlight in a state with a strong military community.
• Exceptional Customer Experience: Customers frequently praise the team's professional, courteous, and stress-free service, making the rental process a pleasure rather than a chore.
• Modern and Accessible Facility: Offers both a wheelchair-accessible entrance and parking, ensuring a welcoming environment for all members of the community.
• Wide Acceptance of Payment: Provides flexible payment options including Credit Cards, Debit Cards, and NFC Mobile Payments, catering to different customer preferences.

What is Worth Choosing

For anyone in the Cary or greater Raleigh-Durham area needing a rental vehicle, Enterprise on Bass Pro Lane is an excellent choice, primarily because of its locally celebrated customer service. Unlike many transactional rental experiences, the team here—under the leadership of individuals like Colin—has cultivated a reputation for being genuinely "attentive" and for caring about their customers. This is crucial whether you are a local who needs a replacement car after an accident or a visitor looking to explore North Carolina.

The combination of personalized attention, a comprehensive fleet ranging from fuel-efficient cars for city commuting to large vans for family excursions, and valuable perks like the active military discount, provides undeniable value. When you choose this Enterprise location, you are not just getting a car; you are receiving the support of a local, women-owned business that is dedicated to making your travel seamless, smooth, and worry-free. For a stress-free and pleasant rental experience in the heart of the Triangle, this Cary location is consistently recommended by its local clientele.

Enterprise Rent-A-Car

859 Bass Pro Ln, Cary, NC 27513, USA