Enterprise Rent-A-Car Introduce
For residents and visitors in the New York area, particularly those in Nassau County and the surrounding Long Island communities, finding a reliable and customer-focused car rental solution is essential for both daily life and travel plans. When your own vehicle is in the shop, you need extra space for a family trip, or you're managing a corporate project, a dependable car or van rental agency can make all the difference. Enterprise Rent-A-Car, with its conveniently located branch in Westbury, NY, stands out as a local favorite committed to excellent service and a diverse fleet of vehicles. This particular location prides itself on its professional, yet friendly approach, ensuring a smooth and hassle-free rental experience right in the heart of Long Island.
This Westbury branch is not just another rental counter; it's a neighborhood operation that focuses on getting New Yorkers back on the road quickly and comfortably. Whether you need an economy car for commuting within Nassau County or a spacious van to haul materials or people, the local team is ready to assist. Their commitment to personalized service has garnered them positive attention from customers who appreciate the effort made to expedite the process, especially when dealing with unforeseen circumstances like needing a replacement vehicle after an accident, as noted in customer feedback. This level of dedication is a significant reason why so many people in the region choose Enterprise for their temporary transportation needs.
The vehicle selection at Enterprise Rent-A-Car in Westbury, NY, is designed to meet the diverse requirements of the local user base. Beyond standard cars, which include everything from compact sedans for fuel-efficient city driving to full-size models for maximum passenger comfort, they specialize in van rentals. This is perfect for those larger trips, moving projects, or local businesses needing commercial vehicle capacity. Customers can expect a well-maintained fleet spanning multiple classes, including popular options like SUVs for family excursions, minivans for group travel, and specialty or luxury cars for special occasions. The sheer variety ensures that you can match the vehicle precisely to your specific need, rather than being forced into a one-size-fits-all solution.
Understanding the local needs, the Westbury branch offers flexible options like pre-paid fuel options, damage waiver choices, and clear policies on additional drivers, making the rental process transparent and easy to manage. They aim to reduce the stress often associated with renting a car, focusing on a fast, efficient, and transparent transaction. The positive feedback from New York-based customers consistently highlights the staff's professionalism, clear explanations of contracts, and dedication to getting the customer on their way without undue delay. This attention to detail is crucial in the fast-paced environment of the New York metro area and Long Island.
Location and Accessibility
The Enterprise Rent-A-Car branch is ideally situated for easy access by anyone in the central Long Island area. You'll find the location at 775 Old Country Rd, in Westbury, NY 11590, USA. This prominent location is positioned conveniently close to major roadways, making it simple to pick up your rental whether you're coming from the surrounding neighborhoods of Garden City, Mineola, or even further out in Suffolk County. Its spot on Old Country Road, a central commercial artery, ensures visibility and straightforward navigation.
Accessibility is a key focus for this branch. The facility includes a wheelchair accessible entrance, demonstrating a commitment to serving all members of the community. Furthermore, wheelchair accessible parking is provided, making it an accommodating choice for customers with mobility considerations. This deliberate effort to provide inclusive access reflects a welcoming environment for all New York residents and visitors.
Services Offered
As a premier local car and van rental agency, the Enterprise team in Westbury offers a comprehensive suite of services tailored for the diverse needs of the New York market:
- Car Rental Services: A wide array of vehicle classes including economy, mid-size, full-size, SUVs, and luxury cars.
- Van Rental Services: Dedicated services for van rentals, including passenger vans (up to 15-passenger capacity in some Enterprise locations) and cargo vans for moving or business logistics.
- Replacement Rentals: Assistance with securing a vehicle after an accident or when a personal car is undergoing maintenance.
- Short-Term Rentals: Flexible daily, weekly, and monthly rental programs for various trip lengths.
- Prepay Fuel Options: Customers have choices regarding how they handle refueling upon return (prepay, staff refuel, or customer refuel).
- Damage Waiver (DW) Options: Optional protection plans to reduce the renter's financial responsibility for damage or loss to the rental vehicle.
- Debit Card and Credit Card Payments: Acceptance of major credit cards, debit cards, and NFC mobile payments for convenience.
Features / Highlights
The Westbury Enterprise Rent-A-Car location offers several standout features that enhance the rental experience for local users:
- Identifies as Women-Owned: This branch proudly identifies as a women-owned business, supporting diversity in local commerce.
- Active Military Discounts: A valuable feature offering savings for members of the active military community.
- Professional Customer Service: Staff members like Matt and Jake, as noted in customer reviews, are consistently praised for being professional, helpful, and dedicated to providing a smooth, fast, and hassle-free process, especially in stressful situations.
- Wheelchair Accessibility: The location ensures full accessibility with both a wheelchair accessible entrance and designated parking.
- Convenient Payment Options: Accepts a range of modern payment methods, including credit cards, debit cards, and NFC mobile payments for quick transactions.
- Diverse Fleet Selection: Customers can choose from a large fleet covering passenger cars, vans, and specialty vehicles.
Contact Information
To connect with the professional team at the Westbury branch, please use the following details:
Address: 775 Old Country Rd, Westbury, NY 11590, USA
Phone: (516) 333-3400
What is Worth Choosing This Location
Choosing the Enterprise Rent-A-Car on Old Country Road in Westbury is a decision based on trust, professionalism, and community focus. For people in the New York area, especially on Long Island, the value of a reliable local vendor cannot be overstated. This branch provides that critical combination of an extensive, quality vehicle inventory and a dedicated, professional staff. The fact that the branch is women-owned speaks to a commitment to diverse business leadership in the local economy.
Moreover, the consistently excellent feedback highlighting individual staff members demonstrates a culture of genuine customer care. For example, a customer noted that during a stressful time after their car was stolen, a representative was "extremely helpful and very professional," guiding them through every step of the rental. Another customer, Jake, was commended for going "above and beyond to make everything smooth, fast, and hassle-free" when the renter was on a tight time crunch. This high standard of service is particularly important when dealing with last-minute or emergency rentals.
Furthermore, the practical benefits—like offering a military discount and ensuring full wheelchair accessibility—show that this location is dedicated to serving the entire community with respect and fairness. Whether you are a local resident needing a temporary ride, a business requiring a cargo van, or a member of the armed forces looking for an excellent rate, this Westbury branch provides a top-tier service experience that makes them the smart choice for car and van rentals in the New York region. By choosing this Enterprise, you are choosing a professional, efficient, and customer-centric local solution.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
775 Old Country Rd, Westbury, NY 11590, USA
Enterprise Rent-A-Car Reviews
pricemanagercallteamsuvcredit carddriveinsurance companyemployeepay
★ 5★ 4★ 3★ 2★ 1We recently rented a car with Matt and he was extremely helpful and very professional. Our car was stolen, that's why we had to rent. And he was kind and helped us every step. Explained everything to us. I would highly recommend him. Great customer service.Toni Broderick
October 06 · Toni Broderick⭐️⭐️⭐️⭐️⭐️I had an exceptional experience with Jake during my recent rental. I was on a very tight time crunch and truly expected the process to be stressful, but Jake went above and beyond to make everything smooth, fast, and hassle-free.From the moment I walked in, Jake greeted me warmly, understood my urgency, and handled every detail with professionalism and genuine care. He expedited the process without cutting corners, explained everything clearly, and even went out of his way to make sure I had exactly the right vehicle for my needs.It’s rare to find someone so dedicated to customer service. Thanks to Jake, what could have been a rushed and stressful situation turned into one of the best rental experiences I’ve ever had. I would absolutely recommend working with him if you want top-notch service and someone who truly puts the customer first.
October 02 · Samanth DInsurance coverage gives me $50 a day. Matt picked me up from Collison shop. Tried to upsell me into an SUV with out of pocket of 20 something extra a day. I tell him I do not want to pay out of pocket. Tells me he has a mid size $9 a day. Again, do not want to pay out of pocket. That is why I have insurance. I ask about another location. Was told "it has nothing to do with location, its about the rate between the ins co and Enterprise" I go outside to call insurance company. She says that is not true. They should put you into a car for under 50. Had to have my husband come pick me up. I called the Hicksville location and she was so very helpful and have a vehicle all ready for me for under $50 a day. Shame on YOU, Matt for trying to take advantage. When you said you don't control the rates, you lied. Hicksville lowered the rate of their car to make it come out to $49 a day. You figured I didnt know better and I was stuck there. Stay away from this location.
October 15 · Tina GEnterprise Customer Service is impressive. This is about the third rental from this location and I plan to continue renting from Enterprise. Customer Service was polite and patient. They answered all questions in detail and without the attitude that I experienced from other rental companies in the past. Yes….I’ll continue to rent from Enterprise.
October 08 · vmcFast and easy. The staff here is very professional. I was in and out within 15 minutes and about 5 minutes when returning. Cars are cleaned very well with no issues of smell. Treat them right and they will treat you right. Everything on the bill was explained and shown without issues. Any questions with the vehicle were answered fully without issues.
August 16 · Joseph
More Car Rental Near Me
Cathay Express Transportation3.0 (3 reviews)738 Edgewood Dr, Westbury, NY 11590, USA
The Classic Car Group5.0 (9 reviews)60 Shames Dr, Westbury, NY 11590, USA
Avis Car Rental3.0 (172 reviews)369 Old Country Rd, Carle Place, NY 11514, USA
Budget Car Rental3.0 (94 reviews)369 Old Country Rd, Carle Place, NY 11514, USA
Cathay Express Transportation5.0 (1 reviews)180 Asbury Ave, Carle Place, NY 11514, USA
Hertz Car Rental - Hicksville - West John Street2.0 (193 reviews)125 W John St, Hicksville, NY 11801, USA
Dryvto0.0 (0 reviews)100 Duffy Ave Suite 510-D, Hicksville, NY 11801, USA
Budget Car Rental3.0 (84 reviews)652A Broadway Mall, Hicksville, NY 11801, USA
Avis Car Rental3.0 (108 reviews)652A Broadway Mall, Hicksville, NY 11801, USA
107 Motors Auto Sales & Car Rentals5.0 (103 reviews)7 Rave St, Hicksville, NY 11801, USA
Enterprise Rent-A-Car3.0 (333 reviews)549 S Broadway, Hicksville, NY 11801, USA
Auto Source 12.0 (3 reviews)1225 Franklin Ave, Garden City, NY 11530, USA
Categories
Top Visited Sites
Enterprise Rent-A-Car4.0 (329 reviews)
BEST RENTALS INC3.0 (3 reviews)
Avis Car Rental3.0 (84 reviews)
Enterprise Rent-A-Car4.0 (482 reviews)
PV Fleet LLC0.0 (0 reviews)
Express Rent-A-Car3.0 (58 reviews)Trending Car Rental Blog Posts
How to Handle a Delayed or Canceled Flight When Your Rental Car Booking is Affected
What Every Driver Should Ask at the Rental Desk Before Signing the Agreement | LifeStar Car Rental
What Every Traveler Should Know About Vehicle Type Upgrades
How to Choose the Best Rental Car for Visiting U.S. Theme Parks, Water Parks & Family Resorts
7 Reasons to Book a Rental Car Instead of Using Ride-Share Apps
Renting a Car for a Road Trip: Best Routes, Vehicle Picks & Packing Tips | Lifestarcarrentalmn.com
