Budget Car Rental Introduce
If you're a New Yorker, whether you live on Long Island, in the boroughs, or are visiting the tri-state area, securing a dependable vehicle for a weekend getaway, a major move, or simply navigating outside the MTA's reach is often essential. Budget Car Rental, a widely recognized name in the industry, offers a conveniently located neighborhood branch in Carle Place, New York, serving the wider Long Island and Queens communities. This location provides local residents and visitors alike with a diverse fleet and customer-focused services that make the rental process straightforward and reliable. It’s more than just an airport location; it is a full-service car and van rental agency designed to meet everyday transportation needs right where you live.
This specific branch acts as a dedicated Car rental agency and a dedicated Van rental agency, ensuring that whether you need a compact sedan for quick errands or a passenger van for a group outing to the Hamptons or the upstate vineyards, you have viable options. In a region where reliable transportation is key to accessing everything from the bustling city center to the serene coastal towns, this local Budget location stands ready to help you hit the road with confidence and convenience. The focus here is on providing a seamless experience, backed by the global reputation of a trusted brand, but delivered with the personalized attention of a neighborhood business.
A positive rental experience often comes down to the quality of the service and the condition of the vehicle. As some customer feedback highlights, the staff at the Dawkins LLC independent Budget office, which operates this location, have shown a commitment to going above and beyond. Real-world accounts praise employees like Mario and Ms. Charity for their helpfulness and attention to detail, such as personally inspecting a vehicle with the customer and even sanitizing the interior. This level of professional, hands-on service is a strong indicator of the care and commitment you can expect, especially when compared to the sometimes-rushed experience at larger, more impersonal airport hubs. Choosing a local branch, particularly one known for dedicated staff, can be a major advantage.
The importance of a well-maintained and clean rental car, as noted in customer commentary, cannot be overstated. When reserving a vehicle, local renters often prioritize ease of check-out and a clean, safe ride. The experience of quick, easy, and hassle-free check-in and check-out has also been specifically highlighted by local patrons, reinforcing the efficiency of this neighborhood operation. For residents of New York, this convenience translates directly into saved time, allowing you to get on the road faster, whether you're traveling for business or leisure.
The Budget Car Rental location is strategically situated in Carle Place, placing it in a prime spot for Long Island residents. It is housed inside the Holiday Inn of Westbury, offering a convenient, easily identifiable landmark. Its location on Old Country Road, approximately a quarter-mile east of the Meadowbrook Parkway, makes it easily accessible by car from many points in Nassau County and parts of Western Suffolk County. Being nestled in this area, close to major retail centers and thoroughfares, means local users can quickly pick up or drop off their rental without the hassle of navigating congested airport traffic.
For customers prioritizing accessibility, this facility offers important features to ensure a welcoming experience for everyone. The location specifically provides a Wheelchair accessible entrance and a Wheelchair accessible parking lot. This commitment to accessibility reflects an understanding of the diverse needs within the New York community and helps ensure a smoother, more comfortable experience from the moment you arrive.
As a comprehensive car and van rental agency serving the New York region, Budget Car Rental in Carle Place provides a full suite of services designed for flexibility and convenience.
- Car and Van Rental Agency Services: Offering rentals for both cars and vans, catering to individual, family, and group needs.
- Free Pick-up Service: Available for local renters. Customers are advised to call the location directly to utilize this service and confirm the specific pick-up policies, such as hours and allowable distance.
- One-Way Car Rental: Ideal for those needing to drive to a destination outside the New York area without the need to return the vehicle to the pick-up location.
- Long-Term Car Rental: Providing cost-effective options for monthly rentals or extended trips up to eleven months, perfect for temporary residents or those with longer projects.
- Variety of Vehicle Types: The fleet generally includes everything from economy and compact cars, to intermediate and full-size sedans, SUVs (Intermediate, Standard, Full-Size, and Premium), minivans, and 12- and 15-passenger vans.
- Optional Rental Add-ons: Typically includes extra protections, roadside assistance plans, and e-Toll services for easy navigation of New York's toll roads.
- Fastbreak Service: A loyalty program designed for faster counter service and an expedited rental process for frequent renters.
Choosing this specific Budget location comes with several customer-focused highlights and operational features that simplify the rental process and offer added value to the community.
- Active Military Discounts: A key feature providing savings and showing appreciation for service members.
- Wheelchair Accessible Facilities: Includes both a wheelchair accessible entrance and a wheelchair accessible parking lot.
- Multiple Payment Options: Flexibility in payment methods, accepting major Credit cards, Debit cards, and modern NFC mobile payments.
- Neighborhood Convenience: Situated away from the airport chaos, allowing for a quicker, more direct pick-up and drop-off experience for local users.
- Dedicated Customer Service: As evidenced by reviews, the local staff are known for professional, attentive, and personalized service, including vehicle checks and cleanliness assurance.
- Strategic Long Island Location: Convenient for accessing Nassau and Suffolk Counties, as well as being a less congested option for Queens and other NYC borough residents looking to start their trip.
- Extended Hours for a Neighborhood Location: The Carle Place branch typically offers extended weekday hours (e.g., Mon-Fri 7:00 AM - 7:00 PM) and consistent weekend hours (e.g., Sat/Sun 8:00 AM - 4:00 PM), providing flexibility beyond a standard office schedule. (Hours should be confirmed at the time of booking).
For reservations, inquiries about the free pick-up service, or specific vehicle availability, you can reach out to the Carle Place branch directly.
Address: 369 Old Country Rd, Carle Place, NY 11514, USA (Located inside the Holiday Inn of Westbury).
Phone: (516) 333-2378
Mobile Phone: +1 516-333-2378
For New York residents, choosing the Budget Car Rental location in Carle Place is particularly worth considering for the combination of local convenience and demonstrated commitment to customer satisfaction. The location is an excellent alternative to congested airport facilities, offering a streamlined process that minimizes travel time and stress. The availability of Van rental agency services is a significant advantage for Long Islanders planning larger family or group transportation, or for business users needing utility vehicles.
Furthermore, the reported dedication of the local team, as highlighted by customer experiences of thorough vehicle inspection and sanitization, provides a layer of trust and reliability that is invaluable. When renting a car, knowing that the staff are proactive about vehicle condition and customer well-being—especially during check-out—can turn a potentially frustrating experience into a positive one. The fact that the location supports the community with an Active military discount and ensures wide accessibility with Wheelchair accessible entrance and parking demonstrates a commitment beyond just the basic rental transaction. With flexible payment options including Credit cards, Debit cards, and NFC mobile payments, this Budget branch in Carle Place positions itself as a practical, reliable, and service-oriented solution for all your vehicle rental needs in the New York metropolitan area and Long Island.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Budget Car Rental Photos



Budget Car Rental Location
Budget Car Rental
369 Old Country Rd, Carle Place, NY 11514, USA
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Mario and Ms. Charity were very helpful in making a bad situation good.We had reserved a car at Budget/Newark airport and rejected 2 cars before driving off in a 3rd. The first had its dashboard idiot lights flashing on, the second was too small (we reserved a Full-size car and were offered NO reduction in charges) and very dirty.The 3rd car was an SUV with body damage, holes in the carpet, and stains on the ceiling (yuk!). (See the photos) But, by that point we were late and just wanted to get going.After stopping, we got back in the car and discovered the front passenger seatbelt would NOT latch! Really?!?!A quick Google search found an independent Budget office close by owned by Dawkins LLC. Mario was very friendly and helpful. Ms. Charity assisted in processing through the change in their Avis/Budget system.Then, unlike the rental team in Newark airport, Mario CAME OUT WITH US to check over the car (a Full-size like we’d asked for) and even sprayed the interior down with sanitizer. Great job!!Whoever owns Dawkins LLC rental agency should know his employees represent themselves and Budget very well!
September 23 · Gene PennaCheck out and check in was quick, easy, and hassle free. The place is hidden on the bottom level of the holiday in and the entrance is behind the holiday in. I would definitely come here to rent a car again !!
May 19 · Yefri DepazI reserved a Standard Elite SUV because I needed the cargo capacity. That was advertised to be a Chevy Traverse or similar. I was given a Mazda CX-9 which is a Standard SUV. (different price category) and has very little cargo space. The woman that worked there insisted it was the same price category because it seats 7 people. She absolutely refused to acknowledge that it was smaller, and refused to exchange it for the Standard Elite SUV that I had paid (in advance) for. She did not offer to compensate me for the difference in category, and she did not offer to see if there was anything available nearby. She acknowledged that there were Standard Elites at this facility, but they were reserved for other customers! What is the point of reserving a car in advance if not to be sure that they have what you want when you want it? Am I not a customer that had a reservation for a Standard Elite SUV? I had a very difficult time this weekend working with less space than I paid for. I will not mention the employees name, but Shirley she could use a little customer service training. I spent an hour on the phone with customer service, but that would be another long complaint. No Satisfaction, and the customer service rep actually suggested that since I used coupons and got a good price, that I was getting what I paid for! It's time to look at other rental agencies.
August 18 · Ken NormanI rented a vehicle for 2 days and pre-paid in order to get a lower rate (as opposed to paying upon pick-up). When I picked up my rental vehicle at 12 noon, I was told that there was a 1 hour grace period and I had until 1pm to return the vehicle. The vehicle was returned fully returned and finalized with an official time of 12:57pm(within the grace period given by agent), which included waiting on the line to return. Upon review of my credit card bill, I was charged an additional $95.62. When I called to inquire about the additional charge, I was told that the grace period was for only 30 min (She additionally rudely said “I don’t know who told you it was an hour, but that’s not true”) and the charge was for returning the vehicle 30 minutes late. I went over the breakdown/math of the charge and it just didn’t make sense. The customer service agent was not able to substantiate the breakdown and continued to insist that the charge was justified just to get me off the phone. This is the last time I will use Budget.
September 19 · Marc MI have been renting with this location for about 6 years and they are always courteous, accommodating and hospitable. Amidi is the man to go see! He will take great care of you!
March 04 · Rich Vibez
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