Enterprise Rent-A-Car

- 2552 Rochester Rd, Canandaigua, NY 14424

For residents and visitors navigating the beautiful Finger Lakes region of Upstate New York, securing dependable ground transportation is essential. Enterprise Rent-A-Car at 2552 Rochester Rd in Canandaigua serves as a primary local resource for personal, business, and insurance-replacement vehicle needs. As part of a globally recognized brand, this New York location provides a wide spectrum of mobility solutions, ranging from compact cars for efficient local travel to vans for group transportation or moving projects.

A notable feature of this particular Canandaigua branch is its identification as a women-owned business, demonstrating a commitment to local enterprise and diversity within the community. The agency aims to uphold the standard of fleet availability and customer service expected of a major rental provider, ensuring New York users have access to vehicles when they need them most, whether it’s for a planned vacation, a sudden business requirement, or during the aftermath of an unexpected vehicular accident.

However, potential customers should set expectations regarding vehicle preparation and service flexibility. While the Enterprise system is designed to handle high volumes, particularly for insurance and corporate rentals—a clientele that often rents fleets summing to thousands of dollars annually—individual experiences can vary. Some local reviews have indicated lapses in vehicle cleanliness, with reports of dirty windows, exterior grime, and dusty interiors upon pick-up, suggesting that quality control standards are not always consistently met. Furthermore, while the staff may be described as "very nice people," corporate policy constraints sometimes limit their ability to make exceptions for complex cases, such as those involving severe accidents or high-value corporate clients requiring urgent accommodation. Prospective renters, especially those with unique or critical needs, are advised to clearly communicate their requirements and confirm vehicle readiness prior to arrival.

The Enterprise Rent-A-Car location is conveniently situated to serve the greater Canandaigua area and the Finger Lakes region, providing an easily accessible option away from the heavy traffic of larger cities like Rochester, while still being central to Ontario County.

The specific location details are:

2552 Rochester Rd, Canandaigua, NY 14424, USA

This address is located right on Rochester Road (US Route 20 and NY Route 5), making it easily reachable by drivers coming from both the east and west. It serves as an accessible local option for residents of Canandaigua, Victor, Farmington, and surrounding Upstate New York communities.

In terms of physical access, the facility is designed to be accommodating to all customers:

• Wheelchair accessible entrance, ensuring smooth entry for people with mobility needs.
• Wheelchair accessible parking lot, providing designated and convenient parking spaces near the entrance.

This commitment to accessibility is a valuable component of their local service offering, ensuring a broader segment of the New York population can utilize their services with ease.

The Enterprise Rent-A-Car branch in Canandaigua is equipped to handle a comprehensive range of rental needs for both general consumers and commercial clients throughout Upstate New York.

• Car Rental Agency: Offering the full spectrum of passenger vehicles, from economical compact cars ideal for navigating the region’s smaller towns, to full-size sedans, and various sizes of SUVs (including the popular Nissan Rogue and larger models) for family trips across New York State.
• Van Rental Agency: Provides essential utility and passenger vans. This includes commercial van rentals for business use, cargo vans for moving, and passenger vans (such as the Chrysler Pacifica or similar 8- to 15-passenger models) for larger groups traveling to attractions like CMAC or the Finger Lakes wineries.
• Corporate and Fleet Services: Specializes in managing fleet vehicle rentals for local businesses and corporate accounts, catering to organizations that require a constant rotation of vehicles. This includes handling complex billing for major corporate clients and providing vehicles for insurance replacement claims.
• After-Hours Drop-Off: Features a key drop-off system, allowing customers to return vehicles outside of standard business hours. Customers must park the vehicle, lock the doors, and place the keys in the secure drop box, with responsibility for the vehicle's condition continuing until inspection the next business day.

The Canandaigua Enterprise location boasts several operational and customer-focused features that contribute to its role as a key transportation provider in the region.

• Women-Owned Business: Proudly identifies as a women-owned business, supporting local entrepreneurship and diversity in the Canandaigua business community.
• Active Military Discounts: Offers special pricing and considerations for active military personnel, recognizing and supporting the service members residing in or traveling through the New York region.
• Comprehensive Payment Options: Ensures a seamless transaction process by accepting a wide variety of payment methods:
  • Major Credit Cards
  • Debit Cards (subject to specific rental and deposit policies)
  • NFC Mobile Payments (for modern, contactless transactions)
• Insurance and Replacement Rentals: Functions as a major partner for local insurance companies, specializing in coordinating replacement vehicle rentals for individuals involved in accidents, a critical service for New York drivers facing unexpected downtime.
• Cross-Border Travel Policy: Allows renters to travel into Canada, a relevant feature for this Upstate New York location, with specific vehicle class restrictions for travel beyond the Niagara Falls, Ontario area.

Customers in New York can contact the Canandaigua Enterprise Rent-A-Car branch using the following details for reservations, inquiries, or information on specific vehicle availability:

• Address: 2552 Rochester Rd, Canandaigua, NY 14424, USA
• Phone: (585) 396-1600
• Mobile Phone: +1 585-396-1600

Choosing the Canandaigua Enterprise Rent-A-Car is primarily worthwhile for New York users seeking the security and vast fleet availability of a major national brand, especially when dealing with complex corporate or insurance-related rentals. For those who frequently rent under a corporate account or require a reliable insurance replacement vehicle in the Finger Lakes area, Enterprise’s infrastructure and pre-existing relationships with insurance providers are invaluable assets that simplify an otherwise difficult process. Additionally, the availability of both passenger cars and a distinct Van Rental Agency service ensures that the location is a single point of contact for nearly all vehicle size requirements, from a compact weekend runabout to a large truck for commercial hauling.

Furthermore, the location’s distinction as a women-owned business, combined with the Active Military Discounts, makes it a business that aligns with supporting community values and specific demographics. However, local customers should proactively inspect their rental vehicle upon pickup due to documented inconsistencies in cleanliness. While the local staff are reportedly courteous, renters with highly specific or urgent needs, particularly those involving policy exceptions, should be prepared for potential rigidity governed by overarching company rules. Ultimately, the Enterprise brand provides a reliable, high-volume solution with strong system support for critical needs in Upstate New York, provided customers manage their expectations regarding vehicle presentation.

Enterprise Rent-A-Car

2552 Rochester Rd, Canandaigua, NY 14424, USA