Comfordable Rentals Introduce
Operating within the competitive Illinois car rental market, Comfordable Rentals seeks to be a reliable option for customers needing a vehicle for short-term use, unexpected repairs, or local travel within Chicagoland and beyond. Publicly available information indicates that the agency typically offers a variety of standard car classes such as Economy, Full Size, Intermediate, Minivan, Premium, Sport Utility, and Standard vehicles. This diverse fleet allows them to accommodate different budgets and requirements for the Illinois driver. They maintain standard business hours during the week and are open on Saturday mornings, providing a consistent service window for their local clientele.
However, potential customers should note that some online customer feedback raises concerns regarding the speed of deposit returns and customer service interactions. Specifically, one review mentioned an extended waiting period for a deposit refund and reported issues with vehicle condition and the use of third-party services. Another review indicated perceived issues with customer service skills and potential disputes over vehicle cleaning fees. While the business offers essential rental services, new customers are encouraged to clearly understand all terms, including deposit and vehicle condition policies, before signing an agreement to ensure a seamless experience.
Comfordable Rentals is conveniently positioned in Waukegan, Illinois, making it an accessible option for residents throughout Lake County. The specific location is designed to be easy to find and reach, situated on a major North Shore thoroughfare.
- Physical Address: 1555 N Green Bay Rd, Waukegan, IL 60085, USA.
The agency’s placement on North Green Bay Road (often identified as Illinois Route 131) offers excellent connectivity to the main roads of Waukegan and nearby towns such as North Chicago, Gurnee, and Zion. This central location helps local users quickly get in and out to begin their journey, whether heading into Chicago or traveling north toward Wisconsin.
A key feature of the location’s facilities is its commitment to accessibility for all customers. The site offers a Wheelchair accessible parking lot, ensuring that customers with mobility challenges can safely and conveniently access the office for their rental transactions. This physical accommodation demonstrates a conscious effort by the business to provide inclusive service to the diverse Illinois community.
As a local Car rental agency, Comfordable Rentals offers traditional vehicle rental services focused on providing temporary transportation solutions for the Waukegan area and beyond.
- Vehicle Rental: The primary service involves renting out automobiles to individuals for various periods. The available vehicle categories typically include:
- Economy cars, suitable for budget-conscious local driving.
- Full Size and Standard cars, offering more space and comfort for longer drives.
- Intermediate models, balancing size and fuel efficiency.
- Minivans, providing capacity for large families or groups (up to 7 passengers).
- Sport Utility Vehicles (SUVs), an excellent choice for navigating Illinois' varied weather and providing ample cargo space.
- Premium options, for those requiring a higher level of comfort or style.
- Short-Term Rentals: While specific rental duration pricing is not explicitly provided in the core data, the nature of a standard car rental agency suggests catering to daily, weekly, and potentially monthly rental needs. Available information suggests a base daily rate of approximately $50.00, though this is a subject to change based on vehicle type and rental duration.
Comfordable Rentals presents several features aimed at providing a smooth and convenient rental process for customers in the Illinois region.
- Convenient Location: Situated on N Green Bay Rd in Waukegan, the agency is easily accessible from major roads, facilitating quick pick-up and drop-off for local drivers.
- Accessibility: The facility includes a Wheelchair accessible parking lot, which is a valuable feature ensuring ease of access for all customers, especially those with mobility needs.
- Flexible Payment Methods: The agency accepts a variety of modern payment options to simplify the transaction process:
- Credit cards
- Debit cards
- NFC mobile payments (e.g., Apple Pay, Google Pay)
- Diverse Fleet Options: The business maintains a varied selection of vehicle classes—including Economy, Minivan, SUV, and Premium—to match the specific needs and budgets of a wide range of customers.
- Standard Operating Hours: The agency operates with consistent, published office hours (Monday to Friday, 9 am - 5:30 pm; Saturday, 9 am - 12 pm; Closed Sunday), allowing customers to plan their rentals with reliable service times.
For Illinois residents looking to inquire about availability, rental rates, or the deposit process, Comfordable Rentals can be reached directly at their Waukegan office.
- Address: 1555 N Green Bay Rd, Waukegan, IL 60085, USA
- Phone: (847) 672-7512
- Mobile Phone: +1 847-672-7512
Customers are advised to use the contact numbers to confirm their reservation details, review any necessary documentation, and get clarity on the specific vehicle they intend to rent, particularly in light of customer comments regarding vehicle condition and additional fees. Direct communication can help streamline the process and address any questions prior to arrival.
Comfordable Rentals offers Illinois customers a distinct local option for car rentals in the Waukegan and greater Lake County area. The primary strength of this agency lies in its convenience and accessibility. Being locally situated on a main road like N Green Bay Rd, and providing a Wheelchair accessible parking lot, positions them as a user-friendly choice for local needs. Their acceptance of modern payment methods, including NFC mobile payments in addition to traditional Credit and Debit cards, caters to today's consumer preferences for quick and easy transactions.
The variety of their fleet—spanning from Economy to Sport Utility Vehicles—is also a significant draw, ensuring that travelers, families, or individuals with temporary needs can find a vehicle that fits their budget and functional requirements for Illinois driving. The availability of vehicles for both short and intermediate periods provides necessary flexibility.
However, when choosing Comfordable Rentals, potential customers should exercise diligence regarding the terms of service. Considering the existing customer feedback about deposit return delays and reported vehicle maintenance issues, it is highly recommended that customers:
- Document Vehicle Condition: Thoroughly inspect the vehicle before departure and document its condition with photos or video, noting any pre-existing damage, as some reviews suggest unexpected issues.
- Clarify Deposit Policy: Directly confirm the exact amount of the security deposit and receive a clear written policy and timeline for its return from the agent to mitigate potential delays mentioned in customer testimonials.
- Confirm Fee Structure: Discuss all potential extra fees, such as cleaning charges, and confirm the business’s stance on vehicle cleanliness to avoid post-rental disputes.
By taking these proactive steps, Illinois customers can fully utilize the convenience of this local agency while managing the risks suggested by public reviews, ensuring they get the reliable, straightforward rental experience they expect.
Comfordable Rentals Details
Accessibility
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Comfordable Rentals Photos

Comfordable Rentals Location
Comfordable Rentals
1555 N Green Bay Rd, Waukegan, IL 60085, USA
Comfordable Rentals Reviews
deskskills
★ 5★ 4★ 3★ 2★ 1Horrible been waiting almost 3 weeks for my deposit back. This is my 3rd time dealing with them because of last minute never again.I don’t recommend anyone using them each time there has been a problem with the vehicle and they also use third party services. Better drive local only the last car shake when you get to 73 mph on the highway smh duck tape hanging off the bottom of the car sad
August 16 · BbkickzThe young people need better customer service skills. Also, I rented a car and they tried to say I had cats in the car. They wanted an extra fee. I do not recommend them.
September 06 · Nico SowMy 1st rental, it was so easy and the customer service was awesome. I want to give a shout out to Renee. She is awesome, kind and considerate. I forgot some items when I returned the rental, she brought my items back to me after she finished working that same day
April 26 · Mark CasasolaMy Experience with Comfortable Rentals was Excellent. The two ladies at the front desk were super friendly and professional 👌. Will be returning for future rentals. Thank you! Ladies
February 19 · Monique HardisonMy experience with Comfortable Rentals was superb. I needed a car rental at the last minute and they accommodated me the very best they could, which was A+. From all the employees working there; all the way on top to the ownership was really a great experience and I won't hesitate to use their services again over Hertz, Enterprise, Avis, etc......A fine asset to the Waukegan/Gurnee area.-Daniel White
June 07 · Daniel White
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