Enterprise Rent-A-Car Introduce
For New Hampshire residents and visitors traveling through the Granite State, having access to reliable, convenient, and diverse vehicle rental options is key. Whether you're a local needing a temporary replacement vehicle, a business looking for a commercial van, or a 'leaf peeper' seeking comfortable transportation to explore the beautiful fall foliage across New England, Enterprise Rent-A-Car at the 1050 Gold Street location in Manchester, NH, is a major service provider in the region. This branch offers the essential convenience of both a traditional car rental agency and a dedicated van rental agency, ensuring a comprehensive fleet is available to meet various personal and professional transportation needs.
The Enterprise brand is well-known for its commitment to customer satisfaction, aiming to offer clean vehicles and helpful staff. While the Manchester, NH, location has received mixed feedback regarding inventory management, particularly during peak travel periods like the New England fall season, the business has demonstrated a notable dedication to post-rental follow-up and issue resolution, as highlighted by customer experiences. This location proudly identifies as a women-owned business, further rooting it within the local Manchester community's diverse economy.
The facility provides a crucial service link, especially when considering the busy nature of travel hubs like Manchester-Boston Regional Airport (MHT) just two miles away. For those planning an extended stay, needing an insurance replacement, or embarking on a long-distance New England road trip, understanding the specific offerings and operational details of this local Enterprise branch is vital for a smooth rental experience.
The Enterprise Rent-A-Car branch is strategically located at 1050 Gold Street in Manchester, New Hampshire, 03103, USA. This positioning in the heart of Manchester makes it highly accessible for people throughout Southern New Hampshire. Its proximity to major local routes and the Manchester-Boston Regional Airport (MHT) is a significant advantage for both fly-in travelers and local residents.
The branch operates in a business-centric area of Manchester, often co-located or near the Enterprise Truck Rental facility, which is important for customers seeking larger commercial vehicles. Being just a couple of miles from MHT means it serves as a viable, often less congested, alternative pickup point when the airport location inventory is constrained, though local travelers should note the need to arrange transport to or from this neighborhood location as it is not directly inside the airport terminal.
Crucially for all patrons, the location adheres to important accessibility standards. It features a wheelchair accessible entrance and a designated wheelchair accessible parking lot. This commitment ensures that the rental process is manageable and accommodating for customers with mobility considerations.
As a combined Car Rental Agency and Van Rental Agency, Enterprise on Gold Street offers a wide variety of services designed to address different travel and transport requirements. These services cater to both individual renters and business clients in the New Hampshire area. While car availability can fluctuate, the core offerings are designed to provide comprehensive mobility solutions:
- Diverse Vehicle Fleet Rental: Providing traditional car rentals, spanning from economy and compact cars for fuel-efficient travel, to standard SUVs for family trips, minivans for larger groups, and potentially luxury vehicles, subject to daily inventory.
- Van Rental Services: Offering a range of vans typically associated with the van rental agency aspect of the business, which often includes cargo vans and passenger vans to assist local businesses, moving needs, or group excursions.
- Insurance Replacement Rentals: Assisting customers whose personal vehicles are undergoing repair following an accident, working directly with insurance companies.
- Business Rental Program: Providing customized solutions and corporate contracted rates for companies and organizations with frequent or bulk rental needs.
- Government/Military Discount Rates: Offering special, discounted rates for active military personnel, government employees, and veterans for both official and leisure travel, recognizing their service.
- Payment Flexibility: Accepting various modern payment methods for customer convenience, including Credit Cards, Debit Cards, and NFC Mobile Payments.
- After-Hours Returns: Providing an option for customers to drop off their rental vehicle and keys outside of regular business hours. Customers are typically advised to use a drop box and understand that their responsibility for the vehicle's condition concludes upon the next-day inspection by an Enterprise employee.
The Enterprise Rent-A-Car location at 1050 Gold Street in Manchester stands out due to several specific features that enhance its appeal to the local New Hampshire community and visitors:
- Identifies as Women-Owned: This designation highlights the business's commitment to supporting diversity in the Manchester, NH, business landscape.
- Active Military Discounts: The branch offers special discount pricing for active members of the military and government personnel for both leisure and official travel, providing tangible savings and support to those who serve.
- High-Value Customer Service Resolution: Despite potential operational challenges, such as inventory shortages, the location has shown a strong dedication to customer follow-up and satisfactory resolution, ensuring that staff members (like the dedicated Kyle mentioned in customer reviews) take the time to address issues after the fact to make things right.
- Accessibility Commitment: Ensuring all customers can access their services with a Wheelchair accessible entrance and Wheelchair accessible parking lot.
- Variety of Vehicle Types: The combined Car Rental and Van Rental agency designation means customers have a broader array of vehicle choices than a typical car-only agency, including options for moving or commercial purposes.
- Modern Payment Options: Acceptance of Credit Cards, Debit Cards, and NFC Mobile Payments (such as Apple Pay or Google Pay) makes for a swift and modern transaction process.
To reach the Enterprise Rent-A-Car branch on Gold Street for reservations, inquiries, or assistance, please use the following contact details:
Address: 1050 Gold St, Manchester, NH 03103, USA
Phone: (603) 296-0302
Mobile Phone: +1 603-296-0302
For New Hampshire drivers, choosing the Enterprise Rent-A-Car branch on Gold Street in Manchester offers several compelling advantages, making it a worthy option despite the occasional operational hiccup noted in customer feedback. The primary reason for choice lies in the company's commitment to solving problems when they arise. The personal touch and dedication of staff members to follow up and rectify less-than-ideal rental situations—such as a known inventory issue that left one traveler temporarily stranded before receiving an unexpected upgrade—is a powerful testament to a customer-focused culture. This level of post-rental support distinguishes them from competitors who might be quicker to "wash their hands" of a problem. For long-term peace of mind, knowing a local team member is dedicated to making the situation right is invaluable.
Furthermore, the location offers practical benefits that resonate with the local user base. The availability of Active Military Discounts is a significant financial benefit and a mark of respect for the numerous service members and their families in New Hampshire and the surrounding states. The convenience of a dedicated Van Rental Agency alongside the car fleet simplifies logistics for local businesses or individuals planning moves or large group outings without having to seek out a second provider. Its designation as a women-owned business may also align with the values of customers looking to support diverse local enterprises.
Its excellent proximity—approximately two miles—to the Manchester-Boston Regional Airport (MHT) means it serves as an excellent, easily accessible pick-up and drop-off point, avoiding the immediate on-site airport crowds while still being highly convenient. For New England travelers seeking a clean, well-maintained vehicle, this branch frequently receives praise for providing new vehicles and maintaining a high level of cleanliness. For any New Hampshire resident or visitor needing flexible, reliable, and service-oriented vehicle rental, the Gold Street Enterprise branch is a strong local choice.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1050 Gold St, Manchester, NH 03103, USA
Enterprise Rent-A-Car Reviews
pricespick upcalldrivingsalesinsuranceairportemployeediscountvan
★ 5★ 4★ 3★ 2★ 1Overall rating of 3-stars based on 1-star for the rental experience and 5-stars for Kyle who took the time to follow up with me after the rental ended and make things right.For those not familiar with the area, October is a busy time in New England. Between month-long Halloween celebrations and out of town leaf peepers, hotels and cars can be tough to find. Since the Manchester airport was sold out, I reserved a basic pick-up at this location. Upon arrival, I was told they had no vehicles. Not just out of pickups, but NOTHING to rent. (Cue Jerry Seinfeld... But the reservation keeps the truck here... and that's the most important part of the reservation, the holding.) Even after arrival, the Enterprise website still showed they had 17 different vehicle types available to rent.After 40 or so minutes of being bounced between Enterprise Truck Rental, Enterprise Car Rental and Enterprise Car Sales at this location (dozens of cars on the lot, but no way to allow one to be rented or "test driven for a charge?") an employee finally said there was a pickup I could rent... a Dodge Ram 3500 6.7 liter diesel "dually" which was DOT registered. At that point, rather than being stranded, I was willing to take anything with four (or more) wheels and I was on my way.Not an ideal multi-day, multi-state rental, having to stop at every DOT weigh station, getting dinged hard for tolls because of the dual real axle (as high as $10 per toll booth), limited parking options due to the excessive width/length, a meager 18mpg overall (hauling only myself), and the high cost of diesel fuel when it was time to fill up. None the less, I got my business done and returned the truck after business hours.The next business day, I received a voicemail from Kyle asking how the rental went. A few days later I was able to call him back and discuss the situation. My biggest issue was that the inaccurate inventory was a known issue for the staff, but for some reason hadn't been fixed and there wasn't a plan in place for how to deal with it. I lost count the number of time Kyle apologized for my inconvenience during the call, and in the end things were resolved to my satisfaction.I know first hand that some other big chain car rental companies are all to willing to just wash their hands of things like this and leave a customer stranded and/or never follow up to discuss what happened with the customer. So thanks again to Kyle for stepping up. Enterprise corporate... you have some serious work to do here with your systems.
October 18 · Ryan JohnsonClean new vehicle. Helpful and friendly staff. Great experience.
October 16 · Tom VillanoI’d give them a 10/5 if it were an option. After Hertz screwed me over after booking a car there that they didn’t have a vehicle for me, (with my luggage) I was dropped off at Enterprise with no reservation hoping that they’d have a car for me and sure enough they did and they gave me a better quality vehicle and MATCHED the rate of Hertz. Totally life saving and customer service was out of this world. Would only recommend them from now on. Kudos to your whole team!
January 26 · Danny MVery satisfied with enterprise. Car was waiting for me at the collision center and I dropped the car off at the collision center. Staff was great
June 28 · Susan SullivanEnterprise is my go-to car rental company normally. This location in Manchester is a great one, my favourite!
September 10 · João Manguino
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