iTransport

- 919 Parkside Walk Ln Suite F, Lawrenceville, GA 30043

Introduction / Overview

For residents across Gwinnett County and the broader Georgia region, securing safe, reliable, and respectful transportation for individuals with medical or mobility needs is a paramount concern. iTransport, located in Lawrenceville, GA, is a highly regarded service specializing exclusively in Handicapped Transportation Service, often referred to as Non-Emergency Medical Transportation (NEMT). This is a critically important service that goes far beyond a typical ride-share or taxi, utilizing specialized vehicles and trained personnel to ensure comfort and safety for passengers who cannot use standard modes of transport.

iTransport's commitment to exemplary service is clear, as noted by clients who describe the company as "invaluable and exceptional." They serve as an essential lifeline, connecting Georgia's seniors, veterans, and individuals with disabilities to vital healthcare appointments, rehabilitation centers, and personal destinations. A foundational element of their brand is their professional and courteous team, with specific drivers like Juan, Arthur, and Staci being recognized for their reassuring demeanor, attentiveness, and seamless execution of complex logistics, such as safely operating a lift for a first-time user. iTransport proudly operates as both a Black-owned and veteran-owned business, bringing a disciplined, service-oriented ethos to the care they provide to the local community.

Location and Accessibility

iTransport is strategically located in Lawrenceville, a central hub within Gwinnett County, Georgia. Their physical address is 919 Parkside Walk Ln Suite F, Lawrenceville, GA 30043, USA. This location provides convenient access for operational logistics, fleet maintenance, and administrative needs for their drivers and staff serving the expansive Metro Atlanta area and beyond.

In keeping with their specialization, the facility itself is designed to accommodate people of all mobility levels, reflecting their core mission:

• Wheelchair Accessible Entrance: Ensures smooth and easy entry for all visitors and personnel, eliminating barriers to access.
• Wheelchair Accessible Parking Lot: Provides dedicated, reserved parking spots closest to the entrance for those requiring mobility support.
• Restroom Amenity: A standard convenience available on the premises for employees and guests.

This commitment to accessibility is seamlessly translated into their core service offering, which includes a fleet of specialized accessible vans and vehicles equipped for wheelchair and gurney transport, ensuring safe passage for every patient from their door to their destination.

Services Offered

iTransport provides a robust array of specialized handicapped and non-emergency medical transportation services tailored to meet the diverse needs of the Georgia community. Their services encompass not just the ride, but a high degree of personal assistance and coordination.

• Specialized Mobility Transport:
  • Wheelchair Transportation Service: Provides Round-Trip Wheelchair Transport utilizing Wheelchair Accessible Vehicles, complete with Wheelchair Assistance and secure methods to safely transport passengers.
  • Stretcher and Gurney Transportation: Offers Gurney Transportation and Non-Emergency Stretcher Transportation for patients who must remain in a lying position during the journey.
• Comprehensive Medical Transport: Reliable, Non Emergency Medical Transportation (NEMT) to a wide range of essential health facilities and services:
  • Dialysis Centers and Hemodialysis Treatment.
  • Physical Therapy, Cardiac Rehabilitation, and Pulmonary And Cardiac Rehabilitation appointments.
  • Assisted Medical Transportation to and from Hospital Discharges and the Emergency Room (non-emergency transfers).
  • Transportation for Up Appointments, Assisted Living Facilities, and Nursing Facilities.
• Personal and Long-Distance Coverage:
  • Senior and Elderly Transportation: Dedicated services ensuring comfortable and reliable transport for older adults.
  • Door Services: Highly professional, door-through-door assistance, including securing and reassuring passengers, as noted in customer feedback.
  • Long Distance Transportation: Offers Long-Distance Transportation throughout the great state of Georgia for patients requiring travel over extended distances.
  • Personal Errands and Family Functions: Extends their compassionate transport to essential non-medical destinations.
• Logistical and Operational Support: Includes Private Pay options, Drug Testing logistics, and Fleet Maintenance to ensure vehicle safety and service readiness.

Features / Highlights

iTransport's prominence in the Lawrenceville and Gwinnett County NEMT sector is secured by a unique combination of exceptional operational features and a strong corporate identity.

• Veteran-Owned and Black-Owned Business: This dual distinction highlights a commitment to disciplined operation, service excellence, and community representation.
• Active Military Discounts: A tangible way the company honors and supports current and former members of the U.S. Armed Forces and their families in Georgia.
• Exceeding Industry Standards: Customer feedback confirms the company not only meets but "exceeds the industry standards," particularly concerning professionalism and logistical expertise in handling mobility equipment like lifts.
• High Level of Staff Professionalism and Care: Employees like Juan, Arthur, and Staci are consistently praised for their "incredibly courteous service," "outstanding demeanor," and ability to put passengers at ease, a quality even noticed by external healthcare providers.
• Specialization in Complex Logistics: The staff is described as "professional and knowledgeable about logistics of loading," showcasing their expert handling of complex equipment and patient reassurance during transfers, such as the safe first-time use of a lift.
• Wide Range of Service Coverage: From gurney and stretcher service to long-distance medical transport, iTransport offers a breadth of services that minimizes the need for families to coordinate multiple providers for varying levels of patient need.

Contact Information

To arrange a non-emergency medical transport, inquire about long-distance service rates, or discuss specific mobility requirements in the Gwinnett County area, please use the following contact details.

Address: 919 Parkside Walk Ln Suite F, Lawrenceville, GA 30043, USA

Phone: (404) 955-8415

Mobile Phone: +1 404-955-8415

What is Worth Choosing

When selecting a handicapped transportation service in Georgia, the choice must prioritize safety, reliability, and human compassion. iTransport is worth choosing because it embodies these qualities, backed by a proven track record of exemplary service. The company’s veteran and Black-owned status is a point of pride, reflecting a foundation built on discipline and dedication to service.

For Gwinnett County families, the standout reason to choose iTransport is the documented quality of their team. The heartfelt recommendation from a client who witnessed Arthur’s professionalism and the nursing staff’s recognition, or the experience of a mother whose anxiety was relieved by Staci’s reassuring nature during a difficult transfer, illustrates the company's commitment to a seamless and stress-free process. They provide more than just a ride; they provide a sense of security and dignity. With comprehensive services covering everything from routine physical therapy and hemodialysis to complex, long-distance gurney transport, iTransport is a single, trustworthy partner for all non-emergency medical transportation needs. They offer a 10 out of 10 level of care, making them the premier choice for Georgia residents seeking the highest standard of NEMT.

iTransport

919 Parkside Walk Ln Suite F, Lawrenceville, GA 30043, USA