Dollar Car Rental - Portland (MAINE) International Jetport Introduce
For residents of Southern Maine and visitors arriving via air, the Dollar Car Rental agency at the Portland (MAINE) International Jetport (PWM) provides a highly convenient and accessible option for securing temporary transportation. Located directly on the airport premises, this car rental agency serves as a primary hub for travelers looking to explore the beautiful Greater Portland area, the stunning Maine coastlines, and the vast interior of the Pine Tree State. As a prominent, nationally recognized name in the car rental industry, Dollar offers a fleet of vehicles ranging from fuel-efficient compact cars to spacious SUVs, ensuring a suitable option for nearly every traveler’s needs.
This particular branch is notable for its business identity, as it proudly identifies as a women-owned enterprise. This designation highlights a commitment to diversity in business ownership within the local economy, and supports a company that is actively contributing to the Southern Maine business landscape. For local customers from areas like South Portland, Westbrook, or Scarborough, using an on-airport location is a fast way to get on the road, bypassing the need to use shuttle services to off-site rental facilities. Whether your journey is a short business trip into downtown Portland or a longer vacation drive up to Acadia National Park, having a vehicle ready immediately upon arrival is a significant convenience.
Dollar Car Rental is known for catering to budget-conscious travelers while maintaining a commitment to providing reliable vehicles. However, prospective customers should be aware that, like all high-volume rental agencies, this location experiences high demand, and it is always advisable to book vehicles well in advance, especially during the busy summer and fall foliage seasons that draw crowds to Maine. Understanding the vehicle options and payment policies beforehand will contribute to a smoother rental process.
The Dollar Car Rental agency is perfectly situated within the primary travel hub of the region, the Portland International Jetport (PWM). Its on-airport location ensures maximum convenience for air travelers and maintains a strong presence for local renters.
The exact address of the rental counter is:
1001 Westbrook St, Portland, ME 04102, USA
This location is integrated into the airport's car rental structure, meaning easy access from the terminal. The facility is committed to full accessibility for all customers. It features a wheelchair accessible entrance, making the pickup and drop-off process comfortable for individuals with mobility challenges. Additionally, there is dedicated wheelchair accessible parking, ensuring that all patrons can manage their vehicle transactions smoothly. Being located on Westbrook Street provides straightforward access to both I-295 and I-95, the two main arteries for traveling throughout Maine. This geographic advantage means that local residents and visitors can quickly depart the airport area and head directly toward their final destination, be it the sandy beaches of Southern Maine or the lively Old Port district of Portland.
As a key player in the airport rental market, the Dollar Car Rental agency at PWM offers a standard yet comprehensive suite of services designed to meet the essential needs of the modern traveler. Their focus remains on providing reliable vehicles and core rental services with efficiency.
The range of services offered by Dollar Car Rental at this Portland, Maine location includes:
- Vehicle Selection: Providing rentals across all major classes, including economy, compact, mid-size, full-size sedans, and SUVs, which are popular for Maine's diverse terrain and weather. Specific vehicle models are subject to availability.
- Payment Flexibility: Accepting a variety of modern payment methods, including all major credit cards, debit cards (which may be subject to stricter rental qualification checks and security deposit holds), and contactless NFC mobile payments.
- Optional Coverage Products: Availability of supplemental insurance and protection products, such as Loss Damage Waiver (LDW) and liability options, for customers seeking coverage during the rental period.
- Additional Equipment Rentals: Offering optional add-ons like GPS navigation units and child safety seats (infant, toddler, and booster seats) for a daily fee, ensuring safety and convenience for family travel.
- One-Way Rentals: Providing the option to pick up a car in Portland and drop it off at other authorized Dollar locations across the state or country, catering to complex or extended itineraries.
The Dollar Car Rental branch in Portland stands out with several specific features and highlights that enhance the value and convenience for local Maine customers and visitors alike. These highlights are essential elements of the rental experience at this location.
Key features and highlights of this Portland International Jetport rental agency include:
- Active Military Discounts: A significant highlight is the provision of dedicated discounts and benefits for active military personnel and their families, honoring their service with preferred rates and potential fee waivers for things like an additional driver.
- Identifies as Women-Owned: The company proudly identifies as women-owned, contributing to the diversity of local business ownership in the Portland area. Customers who prioritize supporting diverse enterprises may find this an appealing factor.
- NFC Mobile Payment Acceptance: Offering a truly modern, streamlined process, the counter accepts Near-Field Communication (NFC) mobile payments, allowing for quick, tap-to-pay transactions using digital wallets.
- Direct Airport Access: Located on the premises of PWM, the rental desk and vehicle lot offer immediate access, eliminating the need for shuttle transfers and saving valuable time, particularly for those flying into or out of Maine.
- Full Accessibility: The facility is fully compliant with accessibility needs, featuring a wheelchair accessible entrance and designated parking spaces, making the service accessible to all members of the community.
For those in the Maine region needing a rental vehicle, direct contact with the Portland International Jetport Dollar Car Rental agency is essential for confirming reservations, checking vehicle availability, or clarifying local policies.
Contact Information:
- Address: 1001 Westbrook St, Portland, ME 04102, USA
- Phone: (866) 434-2226
- Mobile Phone: +1 866-434-2226
It is important to note that the telephone numbers provided are for the central reservation and customer service system for Dollar. While they connect to the corporate structure, they are the primary method for making, modifying, or canceling reservations. For specific local questions about vehicle return procedures, current lot conditions, or immediate counter inquiries, calling the national line and asking to be connected directly to the Portland (PWM) location is usually the best approach. Due to the nature of high-volume airport rental centers, customers are strongly encouraged to document all aspects of their rental, including the car’s condition before departure and upon return, and to meticulously review the rental agreement for any additional fees before signing, especially those related to insurance, upgrades, and fuel charges.
When considering a car rental in the Portland, Maine area, the Dollar agency at PWM offers a compelling set of advantages, particularly for certain customer demographics. Choosing this location is worthwhile if your priorities align with its key benefits.
What is Worth Choosing:
- Value-Oriented Pricing: Dollar is often positioned in the market to provide competitive pricing, making it an attractive option for budget-conscious Mainers and travelers looking to save on their ground transportation costs. This focus on affordability can be especially appealing for longer-term rentals or during the peak season when rates across all agencies can spike.
- Military and Government Benefits: For active or retired U.S. military personnel and government employees, the specific discounts and fee waivers offered here provide genuine savings and recognition of service that other general agencies may not match. This makes Dollar an outstanding choice for service members traveling to or from the Maine region.
- Convenient On-Airport Location: The prime location at 1001 Westbrook Street, directly within the Portland International Jetport, provides the fastest possible transition from airplane to automobile. For busy business travelers or families with luggage, this direct access is a major time-saver.
- Modern and Inclusive Service: The acceptance of NFC mobile payments highlights a commitment to modern, quick transactions, while the status as a women-owned business and the full physical accessibility of the facility demonstrate an active commitment to business diversity and customer inclusion.
In summary, Dollar Car Rental at the Portland International Jetport is a central, accessible agency that provides great value and specific benefits for military customers. By booking in advance and familiarizing yourself with the rental agreement terms, you can leverage this location for an efficient and affordable start to your time in Maine.
Dollar Car Rental - Portland (MAINE) International Jetport Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Dollar Car Rental - Portland (MAINE) International Jetport Photos










Dollar Car Rental - Portland (MAINE) International Jetport Location
Dollar Car Rental - Portland (MAINE) International Jetport
1001 Westbrook St, Portland, ME 04102, USA
Dollar Car Rental - Portland (MAINE) International Jetport Reviews
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★ 5★ 4★ 3★ 2★ 1My wife booked a car through Hotwire. They quoted her a $8 a day upgrade at the counter and then charged her $40 a day. She explained the situation, but almost everyone at the counter was rude about it. They made her cry. The manager was no help whatsoever and refused to provide me her contact information. I would not rent from them if my life depended on it.
June 16 · Richard KrasuskiI rented and prepaid for a car for a week. Upon picking up the vehicle I was charged an extra $500 in fees and charges with no explanation why. The receipt does not properly state what these charges are, only vague three letter charges. This company is awful. I received an email saying I would be contacted, but that was it. I was never contacted or had an explanation.
August 07 · E LuceroThe car was filthy! There were foot prints on the passenger side windshield. When we opened the truck there were pine needles.The car had a dent going down the passenger side. When we brought to there attention they gave us a form to fill out to document all the scratches and dents. They did not come out to check it for themselves. Upon returning the car - we mentioned it and were told - "we don't worry about scratches and dents".Customer service - fail!
September 30 · Christine PeaveyHad reservation for 2 rentals. Tried to check in online the day before but kept getting errors when trying to upload pics of license. Kept getting a website error. Waited in line for exactly an hour before being helped. Everyone in line was miserable. What makes this worse is we saw several employees (6 or 7) but somehow only one young black girl was actually hustling to help customers - this young lady deserves a raise. Others were waltzing around with food and drink. It was hard to tell if they were on lunch break because they would meander up to the desk and help 1 person then walk off and appear with drinks and food. Not to mention no one was policing the Hertz Gold Member line so people were skipping the line which is why it took an hr long to get served. After all that BS we finally got our 2 rentals. SUV's were in great shape, clean and tanks were full and both had around 10k miles on them. We were very happy with the actual cars. Then we noticed 3 different holds on our CC accounts. Only one we were informed about for incidentals. It was around $500 total in holds and after the holds went through only $99 was actually charged, which was the correct amount. I don't know if I'll ever use dollar again...we did get pressured to add all the extras for coverages and tolls and gas which would have more than doubled the initial cost (we both carried the correct insurance to satisfy requirement to decline all that extra protection through our own personal insurance and also we had AAA, we were not driving that many miles so didn't need that gas tank package and only went through the tolls twice for a total of $1.50 so didn't need the toll package for $15 each). Returning the car during business hours was very easy at the airport however.
August 07 · Big ThugI booked online and carefully chose my coverages, and I got charged MUCH MORE than I originally signed up for, doubling the cost of my rental car, very discouraging to get taken for twice what I signed up for. I would advise AGAINST using this company, they stole from me.
October 06 · Luann Abma
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