Dollar Car Rental - Washington Dc - Dulles International Airport Introduce
For residents of and visitors traveling into Virginia via the Washington D.C. area, securing reliable transportation the moment you land is paramount to a smooth trip. Dollar Car Rental at Washington Dulles International Airport (IAD) in Sterling, VA, is a high-volume car rental agency that serves as a critical starting point for travelers across Northern Virginia and the greater DMV region. Strategically located within the airport's dedicated rental facility on Autopilot Drive, this branch is designed to cater to the needs of both leisure travelers and business professionals who require convenient, on-site service.
As a company that identifies as women-owned, the IAD Dollar Car Rental location brings a unique perspective to the service industry, striving to offer competitive rates and a straightforward rental process. The agency is part of the integrated rental car center at Dulles, operating alongside other major brands, which streamlines the pick-up and drop-off experience for all airport customers. This convenient setup is designed to move you quickly from the plane to the open roads of Virginia, whether you're heading toward Fairfax, Loudoun County, or the bustling streets of Richmond.
Dollar Car Rental offers a diverse fleet intended to match any Virginia itinerary. From fuel-efficient economy cars perfect for navigating city traffic to spacious SUVs like the popular Nissan Rogue, ideal for family trips to Shenandoah National Park or beach excursions, there is a vehicle to suit various needs. Furthermore, the agency acknowledges and appreciates the service of military personnel by offering special active military discounts, a notable highlight for members of the armed forces traveling through the area.
While the high volume of an airport location can sometimes lead to mixed customer experiences—particularly regarding vehicle availability and counter service speed, as noted in some past feedback—the company is continually focused on improving efficiency. They offer modern conveniences, accepting both credit and debit card payments, and provide essential accessibility features, including a wheelchair accessible entrance and parking lot, ensuring that all travelers can access their services without difficulty. Renting from the IAD location provides Virginia travelers with an affordable entry point to the state's vast network of highways and scenic routes.
It is important for customers, especially those with pre-paid reservations, to communicate clearly with the counter staff and review their rental agreement and final charges carefully. Despite occasional issues, a large number of customers report satisfactory experiences, highlighting the ease of drop-off and the overall condition of the rental vehicles.
Location and Accessibility
The Dollar Car Rental counter is situated at the dedicated rental car facility serving Washington Dulles International Airport (IAD), making it one of the most convenient options for air travelers arriving in Northern Virginia.
The official location details are:
Address: 23540 Autopilot Dr, Sterling, VA 20166, USA
This address places the agency on Autopilot Drive, which is the centralized location for most car rental operations at IAD. Travelers typically access the facility via a short, dedicated shuttle service from the main airport terminal, designed to minimize travel time between the terminal and the rental lot. The location offers easy entry to all major highways serving the region, including the Dulles Access Road (VA-267), allowing for a quick departure toward the greater Washington D.C. metropolitan area or the rest of Virginia.
In terms of physical access, the facility is designed to be fully accommodating for all customers, featuring a wheelchair accessible entrance and clearly marked, on-site wheelchair accessible parking spaces. Ample on-site parking is available for customers who may be leaving their personal vehicles while traveling.
Services Offered
- Diverse Vehicle Selection: The fleet includes numerous categories to meet all travel needs, such as Small, Medium, and Large Sedans (e.g., Nissan Versa, Mazda 3), Standard and Premium SUVs (e.g., Nissan Rogue, Jeep Wrangler), Minivans (e.g., Chrysler Pacifica), and specialty vehicles.
- One-Way Rentals: Dollar offers flexible one-way rental options, allowing customers to pick up a vehicle at IAD and drop it off at a different participating Dollar location within the United States or Canada, perfect for long-distance Virginia to D.C. or out-of-state road trips.
- Unlimited Mileage: For most rentals in the U.S., including those from IAD, Dollar typically offers unlimited mileage options, providing peace of mind for travelers planning extensive drives across Virginia and neighboring states.
- Special Discounts: The agency offers various savings opportunities, including a highlight for active military discounts, seasonal promotions, and deals for members of partner associations like AAA.
- Payment Flexibility: Accepts major Credit Cards for security and ease of transaction, as well as Debit Cards, subject to specific, credit-check-based requirements and incidental holds.
- Optional Coverage and Protection: Customers are offered various coverage options at the counter, such as Loss Damage Waiver (LDW) and liability protection, to supplement or replace personal auto insurance during the rental period.
- After-Hours Returns: For travelers with early morning flights or late arrivals, the location provides a key drop-box and designated area for after-hours vehicle returns.
Features / Highlights
- Airport Convenience: Located within the consolidated rental car facility at IAD, eliminating the need to wait for off-site shuttles to access a rental vehicle.
- Identifies as Women-Owned: This designation highlights a commitment to diversity and a unique business structure within the industry.
- Active Military Discounts: A valued feature offering reduced rates for active military personnel, recognizing their service to the nation.
- Commitment to Accessibility: Features a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring service is available to all members of the Virginia community and visitors.
- Value-Oriented Pricing: Dollar is known for offering competitive and affordable prices, making it a budget-conscious choice for travelers in the Northern Virginia area.
- On-Site Parking: Available for customers who drive to the location for vehicle pick-up.
- Flexibility for Debit Card Users: Provides an option for renters to use a debit card, expanding payment flexibility beyond standard credit card-only policies, albeit with additional requirements and checks.
Contact Information
For making a new reservation, verifying an existing booking, or addressing any service inquiries before arriving at Washington Dulles International Airport, customers can use the following contact information:
Address: 23540 Autopilot Dr, Sterling, VA 20166, USA
Phone: (866) 434-2226
Mobile Phone: +1 866-434-2226
What is Worth Choosing Dollar Car Rental - Washington Dc - Dulles International Airport
Choosing Dollar Car Rental at IAD is worthwhile for Virginia-bound travelers who prioritize a combination of value, airport convenience, and service flexibility. Its primary advantage is its location directly within the Washington Dulles rental car facility, ensuring a minimal transition time from the plane to your vehicle. This on-site convenience, coupled with Dollar's generally competitive pricing, positions it as an excellent choice for budget-conscious travelers and those who value efficiency immediately upon arrival.
The availability of unlimited mileage on most rentals is a substantial benefit for anyone planning to explore the vast expanse of Virginia, from the Chesapeake Bay to the Appalachian Mountains, without the stress of mileage limits. Furthermore, the provision of special discounts for active military personnel is a meaningful service feature that provides real value to a large population within the Virginia area. The diverse fleet, including highly sought-after SUVs like the Nissan Rogue, means that whether your trip is for business or a recreational family getaway, you can likely secure a vehicle that perfectly fits your needs.
However, as with any high-volume airport location, renters should approach the transaction with diligence. It is highly recommended to join the Dollar Express Rewards program to potentially expedite the counter process and to carefully review all final charges and documentation, especially concerning fuel and any added coverages. By being a proactive and informed customer, you can leverage Dollar’s affordable rates and convenient IAD location to ensure a smooth start to your time in the Commonwealth of Virginia.
Dollar Car Rental - Washington Dc - Dulles International Airport Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Parking
- On-site parking
Dollar Car Rental - Washington Dc - Dulles International Airport Photos










Dollar Car Rental - Washington Dc - Dulles International Airport Location
Dollar Car Rental - Washington Dc - Dulles International Airport
23540 Autopilot Dr, Sterling, VA 20166, USA
Dollar Car Rental - Washington Dc - Dulles International Airport Reviews
deskfeeflightscamtollsreceiptdebit cardcheck inprepaidfrustration
★ 5★ 4★ 3★ 2★ 1Be VERY careful reading your receipt after you rent from this place. I rented a 2024 Nissan Versa (estimated 32 city/40 hwy MPG) and filled up the tank with 3.2 gallons at the Costco 7.5 miles away. I got a charge of 3 gallons worth of fuel a few days after my return. How did this happen? I sure hope it was an innocent clerical error instead of a nefarious falsification of documentation scheme by a shifty company.
October 15 · Edward YounOk, let me start this review by stating Dollar. Thrifty and Herntz rental cars are one entity and in the same building at IAD. I have rented from Herntz many times and felt like it was top-tier; however, I chose to rent from thrifty . Supposably, the counter person at check-in was a supervisor she was very tired, dry, and unpolite. I had just gotten off from a 13-hour shift , in which I possessed a positive attitude. I didn't get the car I pre-ordered online that was already pre-paid for. It was a bad experience, and I have mixed emotions about the encounter.
April 09 · EstherSimple as buy a candy. No problema at all.The car had a problem in a tire, I called them and pointed me out a car shop near where I was, changed the tire in a few moments and I could enjoy my trip with no worries.Amazing service!
October 11 · Amós AnjosThe agent named Valentina was very kind, patient and very helpful. She answered all of my questions and eased my concerns she went the extra mile and walked me to the parking space for my rental. I was so happy and please with the customer service Valentina provided to me today! It left a great impression on me….Shirley
August 12 · SHIRLey DavisJacksonThis was the worst car rental experience I’ve ever had. The customer service was terrible, half the staff seemed clueless, and your systems were a mess and disconnected. The car broke down within 30 minutes of driving it, and every step of the process was frustrating and unprofessional. Nothing worked as it should, and the entire experience was a complete failure from start to finish. I, along with more than 20 of my colleagues, will never rent from Dollar again. Check case #28374522 if you want the details.
August 21 · Bilal Tawil
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