Enterprise Rent-A-Car Introduce
For residents and professionals across the District of Columbia, having access to reliable, local vehicle rental is essential, whether for a weekend trip out of the city, temporary business use, or managing an insurance replacement. The Enterprise Rent-A-Car location at **2301 Bladensburg Rd NE in Washington, DC 20018** stands as a key neighborhood branch, offering a necessary alternative to the major airport hubs. This location specializes not only in standard car rental but also in crucial van rental services, catering to a diverse range of local needs, from family outings to small business logistics.
This branch is particularly noteworthy as a locally significant business that proudly **identifies as women-owned**, adding a unique dimension to the community’s service offerings. As a neighborhood location, its primary focus is on serving the immediate communities in Northeast DC, providing a convenient and accessible option for those who live or work near the Bladensburg Road corridor and the University Heights area. It’s an ideal choice for Washingtonians looking for a smooth process to get on the road quickly, avoiding the congestion and complexity often associated with renting directly from Ronald Reagan Washington National Airport (DCA) or Dulles International Airport (IAD).
While the car rental industry depends heavily on vehicle availability and staffing, making every experience unique, this particular Enterprise branch strives to uphold the brand's national commitment to customer service and a vast fleet selection. Customers should always prioritize booking their desired vehicle—especially specialty types like vans—well in advance to ensure the best possible experience, particularly given the high demand in a dense metropolitan area like the nation’s capital.
Conveniently situated in the Northeast quadrant of Washington, D.C., the Enterprise Rent-A-Car branch is located at 2301 Bladensburg Rd NE, making it highly accessible for residents of surrounding neighborhoods such as Woodridge, Brookland, and those near the National Arboretum. Its proximity to major thoroughfares like Bladensburg Road NE provides direct access to the wider DC-Maryland-Virginia (DMV) metro area, making it a functional starting point for trips heading out of the District or for local use within the city.
The facility has taken specific steps to ensure broad accessibility, a crucial service element in the District. Key accessibility features include:
- **Wheelchair Accessible Entrance:** Ensuring that all customers, regardless of mobility level, can enter the premises comfortably and safely.
- **Wheelchair Accessible Parking Lot:** Designated parking spaces are available to accommodate vehicles transporting customers with disabilities.
Operating hours are generally structured to align with neighborhood business needs, typically opening early on weekdays and offering Saturday hours for weekend rentals, though customers should always confirm the latest schedule, as the location is noted to be closed on Sundays and does not offer after-hours drop-off service.
As a full-service Enterprise location, this branch offers an extensive range of rental options to meet the varied demands of the Washington, D.C. community, from business travel to moving day logistics. The core services available to local renters include:
- **Standard Car Rental:** Offering a broad fleet of economy cars, compact vehicles, mid-size sedans, full-size cars, and luxury sedans suitable for commuting, weekend getaways, and business travel.
- **Van Rental Agency Services:** Specializing in larger vehicle needs, including passenger vans (such as 7-passenger minivans and larger 12- or 15-passenger vans) and cargo vans, which are perfect for group travel or transporting equipment and materials.
- **SUV and Truck Rental:** Availability often includes a selection of small, standard, and large SUVs (like the Ford Expedition or similar models), providing ample space for families and luggage. Pickup trucks are also often available for utility purposes.
- **Neighborhood Pick-Up Service:** Enterprise is famous for its ‘We’ll Pick You Up’ service, offering local customers transportation to the branch for their rental, an invaluable convenience in an urban area like DC (subject to policy and geographical restrictions).
- **Payment Flexibility:** Accepting various forms of payment including major Credit Cards, Debit Cards (subject to specific rental policies), and modern NFC Mobile Payments.
The Enterprise Rent-A-Car branch on Bladensburg Road NE is distinguished by several features that appeal directly to the local Washington, D.C. population:
- **Commitment to Women-Owned Business:** As an independently identified women-owned business, it offers customers an opportunity to support diverse local entrepreneurship within the District.
- **Active Military Discounts:** The branch offers discounts specifically for active military personnel, recognizing and supporting the large population of military families and federal employees in the DC area.
- **Convenient Location for Northeast DC:** Being outside the immediate Downtown core makes this location particularly convenient for residents of the Northeast and Eastern DC suburbs, offering a quicker and often less congested rental process.
- **Large Fleet Availability:** Due to its size and role as a local hub, it typically carries a substantial inventory, making it a reliable source for high-demand vehicles like large passenger vans and specialty SUVs.
- **Corporate and Insurance Rentals:** The location is well-equipped to handle corporate account rentals and replacement vehicles for customers involved in accidents, linking directly with insurance providers.
For reservations, general inquiries, or to discuss availability, customers can reach out to the Enterprise team directly at the Bladensburg Road NE location.
**Address:** 2301 Bladensburg Rd NE, Washington, DC 20018, USA
**Phone:** (202) 635-1104
**Mobile Phone:** +1 202-635-1104
**Standard Operating Hours (Example):** Monday – Friday: 7:30 AM – 6:00 PM; Saturday: 9:00 AM – 12:00 PM (Hours are subject to change and should be confirmed directly with the branch).
For anyone in the District of Columbia needing a rental vehicle, this Enterprise location is worth choosing for several compelling, localized reasons. Firstly, its position in Northeast D.C. offers a vital alternative to the high-volume, often overwhelming airport rental counters. Renting from a neighborhood location like this often results in a more personalized and streamlined pick-up and drop-off process, especially for local residents utilizing the complimentary pick-up service.
Secondly, the combination of being a **women-owned business** that provides **active military discounts** and **accessible facilities** creates a strong value proposition, particularly for District residents who appreciate businesses that support diversity and honor military service. The accessibility features ensure that this branch is a welcoming and practical option for the entire community.
Finally, for those with specific transport needs, such as group travel or local moving, the dual specialization as a **Car Rental Agency and Van Rental Agency** means you have access to a broader, more specialized fleet than may be available at smaller outlets. While customer experiences in the service industry can vary, choosing a major brand location with strong local features and specialized vehicle availability, like the Bladensburg Road NE branch, positions the local user for the highest chance of a successful rental experience for their journey in and around the DMV.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
2301 Bladensburg Rd NE, Washington, DC 20018, USA
Enterprise Rent-A-Car Reviews
pricemanagerteamnameinsurancecleanmoneyjobphoneemployee
★ 5★ 4★ 3★ 2★ 1This was hands down the WORST car rental experience I’ve ever had — and I’ve rented vehicles in multiple cities and countries. We had a reservation with Enterprise, and they gave our reserved car away. Instead of owning up, they claimed they needed to “go get a car,” which would supposedly take 30 minutes. We waited, watching the gate the entire time. After 30 minutes, no sedan came — only a van. No other vehicles came in or out, and we were still told to keep waiting.After a full hour, they finally told us the car was “here” but still needed to be cleaned — meaning they had it in their lot the entire time and just had us sitting there for no reason. On top of that, they tried to make us pay for insurance when our personal insurance had already fully covered the rental. Olu, the associate helping us, tried to be reasonable and admitted she was following orders, but it was clear the entire team was disorganized and lacked basic communication.Once the manager McKenzie overheard that I’d be writing a bad review, she suddenly appeared at the car, tapping on the window trying to gaslight us by saying the car had just arrived five minutes ago — which was a complete lie. We had been there the whole time watching the lot. When I chose not to go back + forth and rolled up the window, she banged on it. Completely unprofessional and aggressive behavior. I just drove off at that point.To top it off, the car they finally gave us had barely any gas in it, and it was rushed through cleaning, and also had damage.This entire location is a mess — from giving away reserved cars, to lying, to incompetent management. McKenzie has no business being in charge. Save yourself the headache and rent elsewhere. You’ve been warned.
July 02 · Luna GIt was busy the morning I showed up to get my rental, and I had made a mistake when placing a hold for the car. Thankfully, Mackenzie (I hope I am spelling her name correctly) was helpful, professional, and understanding. She was also training someone too, and came across as a great team leader and remained calm while balancing all the demands around her. I was impressed. She deserves 6 stars and I hope she is appreciated by the company!Also, the car was clean and drives real smooth. I'm returning it in a few days, so far, no complaints.
June 14 · Jenny SI have had the most disappointing and frustrating experience with enterprise that has spanned well over a year, nearly a year and a half at this point. My car was returned on 5/13/24, but received a ticket on 5/14. I was not in possession of this car yet was charged the ticket. In addition, because the ticket was paid late, I was also charged the $100 late fee.After disputing the details of ticket, the local office agreed with me whole heartedly and said they would take care of it. Apparently "all that needs to happen is for the local office to take ownership of the fine." After that never happened, the corporate company started harassing me for the money. I've since been on the phone with tons of people at the corporate office, showed up in person multiple times to the local branch, recorded every single exchange with all of these people, and still have been sent to collections for the ticket amount. No one at enterprise will resolve this issue despite telling me repeatedly that it has been "sent to the right person." I've been hung up on multiple times by the corporate people when I've asked basic questions. Everyone has said "It should be all set this time!" This has been the most disgusting show of corporate greed.The only single person that was genuinely friendly and had a drop of follow up was Mackenzie. I'd pay her the full amount of this ticket if she could end the harassment, but alas, no one seems to be able to help. I will be contacting the DC Attorney General's office as this is insurance fraud, and horribly illegal. It is clear that someone at this branch fudged the return date of this car and took it out for a ride, thinking they wouldn't get caught. This ticket is not my responsibility, and I will be damned if it messes up my credit score too. Enterprise is absolute garbage.
September 08 · Sense StudiosThe team at Enterprise performed an exceptional job in accommodating my every need. I appreciate their ability for excellent customer service. They even mentioned that Enterprise sells cars - who knew! I may consider purchasing a vehicle from Enterprise. Thank you!
July 08 · Sheila DonaldsonTHANK YOU, MCKENZIE, located at the Washington D.C. University Heights Enterprise Rental Car Location:I deeply appreciate professionals who understand the true essence of customer service—dedication, attentiveness, and a genuine commitment to excellence. My recent experience with you was nothing short of outstanding, thanks to the professionalism and care you emplified with our conversation this morning! You seem as though you really cared and will get my Aunt in the best minivan possible!!!It is rare to encounter service that feels both seamless and personal, but this manager exceeded expectations at every turn. Her attention to detail, proactive approach, and customer-first mindset made an immediate impression. In an industry where efficiency and hospitality must go hand in hand, she exemplified what it means to lead by example.A company is only as strong as its people, and this experience reinforced the value of great leadership at every level. I commend Mckenzie for fostering a culture where employees like her thrive and deliver some of the best service I have witnessed in a long time. You should be in UPPER MANAGEMENT!!!
May 09 · Switch Your Light Covers
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