Enterprise Rent-A-Car Introduce
For residents and visitors in the heart of New Jersey, the Enterprise Rent-A-Car location at 21 2nd St in Jersey City offers a professional and impressively customer-focused approach to vehicle rental. Nestled in a prime urban location, this agency serves as a vital resource for those needing a reliable set of wheels, whether for a quick trip across the Hudson River into New York, a family vacation to the Jersey Shore, or essential moving and hauling tasks. More than just a national brand, this particular branch stands out for its unique local identity and commitment to service.
Notably, this Enterprise location proudly identifies as a women-owned business, bringing a distinct layer of local entrepreneurship and dedication to the Jersey City community. This is paired with the universally praised Enterprise reputation for a diverse fleet and reliable operations. Customer testimonials frequently highlight the staff's dedication, professionalism, and personalized attention, creating a smooth and stress-free rental experience—a critical factor for local users navigating the busy tri-state area. From economy cars perfect for navigating city streets to spacious vans for business or family projects, this branch is equipped to meet the varied demands of the New Jersey market.
The Enterprise Rent-A-Car branch is perfectly situated at 21 2nd St, Jersey City, NJ 07302. This address places it directly in the vibrant downtown area, making it highly accessible for both local residents and commuters utilizing the robust public transit network. The location is in close proximity to major landmarks, transport hubs like the PATH train stations (such as Exchange Place and Newport), and key thoroughfares connecting Jersey City to the rest of the state and New York. This strategic placement ensures that picking up or dropping off a rental vehicle is as convenient as possible, minimizing travel time for busy New Jersey users.
The facility itself is designed with inclusive access in mind, ensuring a comfortable experience for all patrons. Accessibility features include:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
This commitment to accessibility, combined with the central, easy-to-reach downtown location, solidifies the 21 2nd St branch as a practical choice for mobility solutions in Hudson County.
As a full-service Enterprise location, this branch provides a comprehensive suite of car and van rental services to cater to nearly any requirement New Jersey users might have. The rental options are extensive and designed for flexibility:
- Car Rental Agency Services: Providing a full spectrum of vehicles, including economy, compact, mid-size, full-size sedans (like the Chevrolet Malibu mentioned in a review), SUVs (such as Nissan Rogue and Chevrolet Equinox), and luxury options.
- Van Rental Agency Services: Catering to commercial, moving, and group travel needs with options that include cargo vans and passenger vans. This is ideal for businesses in the area or large family outings.
- Short and Long-Term Rentals: Offering flexible rental durations, ranging from a single day (as noted by a customer who rented for one day) to weekly or monthly rates.
- Diverse Payment Acceptance: Accepting all primary forms of payment for deposits and final transactions, including major Credit cards, Debit cards, and the convenience of NFC mobile payments.
- One-Way Rentals: The agency’s participation in the Enterprise network allows for the flexibility of one-way rentals, as demonstrated by the customer who drove from Jersey City to Washington, D.C., and returned the vehicle there.
Beyond the standard rental fleet, this specific Enterprise branch distinguishes itself through several user-centric and community-minded features:
- Identifies as Women-Owned: Supporting a locally rooted, women-owned business within Jersey City, contributing to local economic diversity.
- Active Military Discounts: Offering special pricing and considerations for Active military personnel and their families, acknowledging their service and making vehicle access more affordable.
- Exceptional Customer Service: Recognized in reviews for having professional, friendly, and “incredibly helpful” staff members who go “out of their way” to ensure the customer has the right vehicle, making the process smooth and stress-free.
- Debit Card Acceptance: The acceptance of Debit cards for rentals provides essential payment flexibility for customers who may not have a credit card or prefer not to use one, a valuable convenience in the densely populated New Jersey region.
- Ease of Process: Customers frequently cite the overall “fantastic experience” and the clarity with which the rental terms and details are explained, ensuring transparency from pickup to return.
For New Jersey customers requiring a rental vehicle from a trusted and accessible location in Jersey City, the contact details are as follows:
Car Rental Name: Enterprise Rent-A-Car
Address: 21 2nd St, Jersey City, NJ 07302, USA
Phone: (201) 792-2402
Mobile Phone: +1 201-792-2402
The Enterprise Rent-A-Car branch at 21 2nd St is an outstanding choice for any New Jersey user. What makes it particularly compelling is the blend of the reliable, expansive resources of the Enterprise brand with the personalized, community-level dedication of a women-owned local business. Customer feedback consistently highlights the personalized approach—the kind of attention to detail and patience demonstrated by staff when explaining policies and ensuring the right vehicle is chosen. This is a crucial element of service in the high-paced New Jersey metropolitan area, where time and clarity are highly valued.
Furthermore, the practical benefits, such as the acceptance of Debit cards and NFC mobile payments, along with the special Active military discounts, show a clear dedication to serving a broad and diverse customer base. Whether you are moving cargo with one of their vans, traveling to a neighboring state, or simply need a temporary car while yours is in the shop, this Jersey City Enterprise location provides a high-quality fleet, convenient downtown access, and a service experience—like the outstanding help provided by Christine noted in a review—that makes the entire rental process feel less like a transaction and more like a partnership. For a reliable, professional, and accessible rental experience in New Jersey, this branch should be at the top of your list.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
21 2nd St, Jersey City, NJ 07302, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I was pleasantly surprised by the excellent service at this wonderful place! It was my first car rental experience I rented a Malibu for one day, until the evening. I came from Brooklyn to Jersey City, picked up the car, and drove to Washington, where I returned it by 6 PM. Special thanks to the main manager who helped me choose the car and provided outstanding service. Thank you so much!
October 06 · TomeonI had a fantastic experience with Enterprise, and a big part of that was thanks to Christine. From the moment she called me, she was professional, friendly, and incredibly helpful. She made the rental process smooth and stress-free, explaining everything clearly and going out of her way to ensure I had the right vehicle for my needs.Christine’s attention to detail and excellent customer service truly stood out. She was patient with my questions and even offered some great local driving tips. It’s rare to find someone so dedicated to making sure customers feel valued and taken care of.Thanks again, Christine! I will definitely recommend Enterprise to friends and family because of your outstanding service!
July 24 · Tracy TrianaRog, the manager was a great help. If you need to rent a car in Jersey City, I would call Enterprise. The staff in the office are all about customer care. Rog was on the phone with a customer when I arrived. His compassion with the customer in need was evident in his side of the conversation. I applaud his efforts in trying to resolve the customers concerns. He then assisted me quickly an adroitly.
September 18 · Andrew LicataI am regularly using this location. I find it very professional, friendly, courteous and have been receiving quick service. They always try to give me a car with low mileage, clean and very comfortable car. Have seen 3 teams over last 5 years. Highly recommend them.
August 22 · Jayshree SavlaWorst experience - zero customer service. Rather than address a simple (less than $40) error they made, they just wanted to pass me off to their corporate office. I rent a car 1 week out of every month. Seems silly to me they would rather lose $500-600 a month in repeatable revenue than fix a simple mistake but that’s the choice they made. Insult to injury I tried for 3 days to get someone at the local branch to answer a call. When they finally did, they couldn’t be bothered. I’ll take my business elsewhere and give the $600 a month to one of their competitors.
September 16 · Renee D
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