Enterprise Rent-A-Car

- 79 NY-17B, Monticello, NY 12701

For residents, businesses, and visitors traveling to or through the Catskills region of New York, reliable transportation is non-negotiable. Enterprise Rent-A-Car at 79 NY-17B in Monticello, NY, stands out as a vital local resource, providing a full spectrum of vehicle rental services with a strong commitment to customer satisfaction. Whether you are navigating a tricky insurance replacement, planning a family vacation to the nearby resorts, or need a spacious vehicle for business in Sullivan County, this branch combines the extensive fleet of a global brand with the dedication of a neighborhood provider.

What truly sets this Monticello location apart is the overwhelmingly positive local feedback regarding its staff. Customer experiences highlight a team that goes above and beyond, converting challenging situations into success stories. For example, one customer who was stranded due to a roadside assistance issue specifically praised Danielle Pinto for being "amazing" and solving the problem "in less than 30 mins," demonstrating the staff’s capability to navigate complex administrative hurdles with speed and grace. Another long-time customer, Yosef Friedman, offered a ringing endorsement, noting the "exceptionally kind" workers and praising the manager for ensuring "complete satisfaction and happiness" with every rental.

As a dual Car rental agency and Van rental agency, the Monticello branch is equipped to handle virtually any temporary vehicle need. From small, fuel-efficient compact cars perfect for cruising Route 17 to full-size passenger vans capable of transporting large groups to events at Bethel Woods Center for the Arts, the available inventory is diverse and well-maintained. The team understands the unique travel needs of New York users, particularly those traveling to or from the greater New York City area or across the state border into Pennsylvania.

Moreover, this Enterprise location distinguishes itself as a women-owned business, offering a valuable opportunity for local patrons to support diverse ownership in the Monticello community. Coupled with dedicated active military discounts, this branch actively supports key segments of the New York populace.

The Enterprise Rent-A-Car is conveniently situated at 79 NY-17B, Monticello, NY 12701, USA. Its location directly on NY-17B (State Route 17B) makes it a central, highly visible, and easily accessible spot for residents of Monticello, Liberty, Loch Sheldrake, and other communities throughout Sullivan County. The proximity to major thoroughfares ensures a quick start to any journey, whether heading north into the Catskills or south toward downstate New York.

Accessibility for all New York customers is a priority at this local facility, evidenced by important physical accommodations designed to assist customers with mobility requirements:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Beyond the facility itself, Enterprise maintains corporate policies to support all drivers. They offer Adaptive Driving Devices—such as hand controls, spinner knobs, and left foot accelerators—at no extra charge, though customers are advised to provide two to three business days' notice for installation to ensure availability at this specific New York location. This commitment extends to customers with disabilities who do not drive, allowing them to designate a surrogate driver who meets all standard rental requirements, again, with no additional driver fee. This ensures that everyone in the Monticello area can access necessary transportation.

This Monticello location is registered as both a Car rental agency and a Van rental agency, ensuring a comprehensive selection of services for personal and commercial clients in the region.

• Diverse Passenger Fleet: The core offering includes rental vehicles across popular categories such as economy, compact, midsize, full-size cars, as well as SUVs. This variety is critical for everything from daily commutes to long-distance road trips within New York and neighboring states.
• Extensive Van Solutions: Catering to group travel and hauling needs, the location typically offers minivans (for 7- or 8-passenger capacity), 10- and 12-passenger vans, and specialized cargo vans. Cargo van rentals are an excellent, accessible option for local moves, delivery of large items, or supporting community events.
• Modern Payment Options: To facilitate a quick and easy transaction, the branch accepts all major forms of payment, including Credit cards, Debit cards, and the speed and convenience of NFC mobile payments.
• After-Hours Vehicle Return: For customers with late-night schedules or early morning obligations, the branch provides a safe key drop-off box. Renters can lock the vehicle and deposit the keys, though their responsibility for the vehicle's condition will conclude upon the staff's inspection on the next business day.
• Optional Protections and Waivers: Customers have access to standard optional products, including the Damage Waiver (DW), which limits financial responsibility for damage to the rental car, as well as liability protection (Extended Protection, EP) and Roadside Assistance Protection (RAP), offering peace of mind for travel throughout New York and beyond.

The unique attributes of the Monticello Enterprise location underscore its value proposition for the local New York market, blending corporate standards with community focus.

• Women-Owned Local Business: Identifying as a women-owned business is a significant highlight, encouraging community members in New York to support diversity and local entrepreneurship within the competitive car rental market.
• Active Military Discounts: In recognition of service, the branch honors active-duty military, veterans, and military families with valuable discounts on base rental rates for leisure travel. This feature is particularly relevant given the presence of military families throughout the wider New York area.
• Exceptional Customer Advocacy: As noted in customer reviews, the staff—including team members like Danielle Pinto and the manager—are known for their pro-active, problem-solving approach. They are not merely kind, but effective, successfully navigating complex issues like roadside assistance and ensuring complete satisfaction.
• Easy Interstate Access: The location's placement on NY-17B offers direct and convenient access for all drivers, minimizing time spent in local traffic and accelerating departures for inter-county or inter-state travel.

For making a reservation, inquiring about a specific vehicle type, or confirming operational hours, customers in the Monticello region can contact the branch directly using the following information:

• Address: 79 NY-17B, Monticello, NY 12701, USA
• Phone: (845) 791-9938
• Mobile Phone: +1 845-791-9938

The standard business hours for the Monticello branch typically run from 8:00 AM to 6:00 PM on weekdays (Monday through Friday) and 9:00 AM to 12:00 PM on Saturdays. The branch is typically closed on Sundays, though specific schedules can vary, so it is always recommended to call ahead to confirm hours, especially on holidays.

For users in New York seeking vehicle rentals, the Enterprise Rent-A-Car in Monticello on NY-17B is an optimal choice primarily because of the unparalleled combination of personal service and logistical capability. The repeated, unsolicited praise from customers, emphasizing the kindness and problem-solving skills of the team, is a strong indicator that you will receive attentive and professional care—a stark contrast to less personal rental experiences. This human element, showcased by staff who can quickly resolve issues like complex roadside assistance claims, is a crucial benefit for any traveler.

Choosing this location means supporting a women-owned business that is dedicated to community inclusiveness, offering both full accessibility features and tangible military discounts. Furthermore, the capacity to provide a wide array of vehicles, from small passenger cars for local errands to large vans for group transport or cargo, makes it a reliable partner for any temporary vehicle need in the Sullivan County area. In essence, the Monticello Enterprise branch offers New York drivers not just a car, but a partnership focused on ensuring their journey begins and ends with satisfaction.

Enterprise Rent-A-Car

79 NY-17B, Monticello, NY 12701, USA