Enterprise Rent-A-Car Introduce
For residents across the Syracuse Metropolitan Area, access to reliable, convenient transportation is often non-negotiable, whether recovering from an unexpected auto repair or planning a family getaway to the Finger Lakes or the Adirondacks. The Enterprise Rent-A-Car branch located in East Syracuse, NY, stands out as a highly dependable local resource for all your vehicle rental needs. Operating as a full-service Car rental agency and a dedicated Van rental agency, this location is known for providing the extensive resources of a national brand with a strong focus on tailored local service.
A notable highlight of this branch is its identity; it proudly Identifies as women-owned. This distinction is a testament to strong local entrepreneurship and a dedication to community involvement within the New York region. Located strategically in the suburb of East Syracuse, this branch efficiently serves not only the immediate local community but also seamlessly coordinates with local auto repair shops and insurance companies, making the process of securing an insurance-replacement vehicle smooth and stress-free—a service Enterprise is particularly well-regarded for.
Customer feedback consistently praises the staff at this location for their accommodating nature, knowledgeable assistance, and willingness to "go the extra mile." One grateful customer shared how the "amazing staff" proactively contacted them when a qualified vehicle became available, enabling a crucial family camping trip despite a last-minute payment complication with a lost credit card. Another review highlights the "seamless" coordination with an insurance company and auto repair shop after a rear-end collision, noting that the staff was "friendly and knowledgeable," even picking up the rental car at the repair shop once the customer’s personal vehicle was fixed. This commitment to reducing customer friction, particularly during stressful times like an accident, establishes this Enterprise location as a trusted partner in the East Syracuse and wider Central New York area.
The Enterprise Rent-A-Car branch is conveniently situated at 6716 Manlius Center Rd, East Syracuse, NY 13057, USA. This non-airport location is ideally positioned to serve the residential and business communities of East Syracuse, Dewitt, and the eastern suburbs of Syracuse. Being located near major thoroughfares, including access to Interstate 481 and the New York State Thruway (I-90), makes it easily accessible for customers driving from different parts of Central New York.
In terms of physical access, the facility demonstrates a commitment to serving all members of the community by featuring a Wheelchair accessible entrance and a dedicated Wheelchair accessible parking lot. This ensures that customers with mobility limitations can comfortably and conveniently conduct their rental business from arrival to departure.
As a core part of their mission to provide comprehensive transportation solutions to the New York region, the East Syracuse branch offers a wide variety of services.
Diverse Vehicle Classes: A vast fleet covering everything from fuel-efficient economy and compact cars for city driving, to mid-size and full-size sedans, and larger SUVs, including models with four-wheel drive essential for navigating Central New York's famous winter weather.
Van and Specialty Vehicle Rental: Dedicated services as a Van rental agency offering passenger vans (including 12 and 15-passenger models, subject to New York State regulations), minivans for families, and cargo vans for commercial or personal moving needs. The wider Enterprise network also provides access to pickup trucks and commercial trucks for heavier duty tasks.
Insurance and Dealership Replacement Rentals: Expertise in working directly with most major insurance companies and local auto repair shops to facilitate seamless, direct billing for replacement rentals, as highly praised in customer testimonials.
Flexible Payment Options: The agency accepts major Credit cards, Debit cards (with specific policies, including requirements for documentation and potentially a security deposit, which should be confirmed upon booking), and modern NFC mobile payments for added convenience and speed at the counter.
Local Pick-Up Service: Enterprise is famous for its "We'll Pick You Up" service, which, subject to local conditions, can greatly simplify the process of getting to the branch, especially when a customer's personal vehicle is unavailable.
The East Syracuse Enterprise location provides several specific features and highlights that enhance the rental experience for New York-based users:
Support for Military Personnel: The branch offers Active military discounts, providing a valuable benefit and sign of appreciation for the men and women serving our nation and their families residing in or traveling through the New York region.
Commitment to Diversity: As a branch that Identifies as women-owned, it reinforces a dedication to fostering an inclusive business environment and contributing positively to local economic diversity.
All-Weather Fleet Availability: Given Central New York's climate, the availability of SUVs and vehicles capable of handling snow and ice is a crucial feature that this Enterprise location actively manages.
Accessibility Facilities: Ensuring that the Wheelchair accessible entrance and Wheelchair accessible parking lot are maintained for all customers, promoting equal access to their rental services.
To ensure a smooth reservation or to get clarification on rental policies, please use the following direct contact information:
Address: 6716 Manlius Center Rd, East Syracuse, NY 13057, USA
Phone: (315) 437-2666
Mobile Phone: +1 315-437-2666
Choosing the Enterprise Rent-A-Car branch on Manlius Center Road is a wise decision for a variety of local New York users. It is particularly worth choosing if you are an Active military member looking for a guaranteed discount or if you require an insurance replacement vehicle, as the staff’s praised proficiency in coordinating with external parties makes a difficult situation much easier. Furthermore, the commitment to excellent customer service, evidenced by staff members’ willingness to secure specific vehicle types even with last-minute payment issues, demonstrates a true local partnership approach. The wide acceptance of payment methods, including debit cards and NFC, also offers significant flexibility. However, for those using a debit card, it is essential to contact the branch in advance to confirm the specific deposit amount and documentation requirements under New York State policies to avoid any surprises. Ultimately, this women-owned, community-focused agency provides a reliably friendly and efficient service, making it a top choice for Central New York travelers and residents.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
6716 Manlius Center Rd, East Syracuse, NY 13057, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I had lost my credit card and wasn’t able to rent the vehicle I intended to take my 4 boys on a camping trip. I was able to pay by debit but a qualified vehicle was not available. The amazing staff called me before my reservation time to let me know that something had come in. I was so thankful to have the room and comfort for our weekend trip. The staff going the extra mile made a huge difference. Thank you!!
September 24 · Maureen McCarthyWe had been rear ended and our car needed to go in for repairs. Enterprise worked seamlessly both with the insurance company and the auto repair shop. They came to the shop where I dropped off my car and we got all necessary documents signed quickly. They explained everything. When the repairs were done about a week later they picked up the rental at the auto repair shop. They were very accommodating and helpful. The staff was friendly and knowledgeable.
July 22 · Kinnon FamilyOn our way to pick up our rental vehicle and they call us and say there is a recall on the vehicle.... We don't have a vehicle for you. Unprofessional and absolute bull. Find somewhere else to rent from for your own good.
October 09 · Russell WilliamsWe attempted to rent a vehicle today from this location. We had prepaid for an SUV and the only two options we were given: a Hyundai Santa Fe with 38,000 miles that had been in a bad rear driver side accident which was not repaired, or a Mazda that absolutely reeked of cigarette smoke with barely any tread on the tires. These SUVs were both very unsafe and I would never drive a personal vehicle with that amount of damaged or wear, let alone a rental.We have always been loyal enterprise renters and this was such a horrible experience. I would not recommend renting from this location. Without having newer, safer vehicles in their rotation you could end up like us - with no rental car even after prepaying. The agent did not try to get us into a safer vehicle, he only offered to cancel the reservation. Terrible experience. Rent from the airport.
September 06 · Lindsey DarvinI rented a Camry which was clean and had a full tank of gas. Representatives were professional and friendly. Service was quick and price was reasonable.
October 07 · Pat Allen
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