Enterprise Rent-A-Car Introduce
For residents, students, and businesses across the Connecticut shoreline and New Haven County, finding a reliable and community-focused car rental agency is essential for navigating the region's diverse travel needs. The **Enterprise Rent-A-Car** branch at 2 Amity Road in New Haven stands out not only as a convenient local option from a national leader but also for its commitment to inclusive service and professional staff. Whether you are dealing with a vehicle repair, need a temporary ride for a weekend escape from the city, or require a cargo van for a moving project, this location is equipped to meet those demands.
This New Haven branch embodies the familiar Enterprise philosophy of prioritizing customer convenience, often noted for its personable and attentive staff, which contributes significantly to a positive rental experience. As mentioned in customer feedback, the local team, including individuals like Cameron and Jenna, is frequently praised for being professional, attentive, and helpful, going the extra mile to ensure customers are satisfied with their local trips. This personalized service is particularly valuable in the tight-knit Connecticut community, where professionalism and efficiency are highly appreciated.
A crucial point of distinction for this location is its dual role as a high-quality car rental agency and a dedicated **Van Rental Agency**. This expansion of services is immensely useful for the local market, catering to small businesses, Yale University student moves, and general household projects that require greater cargo capacity than a standard SUV can provide. Renters looking for both personal and utility vehicles will find a comprehensive solution right on Amity Road.
The Enterprise Rent-A-Car location is strategically situated just outside the immediate hustle of Downtown New Haven, offering easy access for both local and suburban Connecticut customers.
The specific address is: **2 Amity Rd, New Haven, CT 06515, USA**
This location is positioned on Amity Road, which is part of Route 63 and a major north-south connector, making it a direct line to Woodbridge and points north, and easily accessible from the Wilbur Cross Parkway (Route 15) and I-95. Its placement makes it an excellent choice for those living or working on the west side of New Haven, Westville, and neighboring towns.
The branch places a strong emphasis on accessibility, ensuring that all members of the Connecticut community can utilize their services without barriers. Confirmed accessibility features include:
- **Wheelchair Accessible Entrance:** Provides a smooth and easy entry for all customers into the rental office.
- **Wheelchair Accessible Parking Lot:** Designated parking spots are available close to the entrance, facilitating convenient and safe pick-up and drop-off for disabled renters and passengers.
As a branch of a globally recognized rental brand, the 2 Amity Road location offers a full spectrum of rental services, specifically tailored to the diverse needs of the Connecticut traveler and mover.
Key services available at this New Haven location typically include:
- **Comprehensive Car Fleet:** A wide selection of current-model vehicles, from small economy cars—ideal for zipping around New Haven and saving on gas—to mid-size, full-size sedans, SUVs, and luxury-class vehicles for longer New England road trips or special occasions.
- **Dedicated Van Rental Agency Services:** The ability to rent specialized commercial and utility vehicles, such as cargo vans for moving, equipment transport, or business logistics, catering to both personal and commercial needs.
- **Convenient Rental Policies:** Offering flexible daily, weekly, and monthly rental options, often including the brand’s widely known free pick-up service, where they will come and get you to bring you to the rental office during normal business hours.
- **After-Hours Returns Available:** Allowing customers to return their vehicle outside of posted business hours for added flexibility, typically by using a secure key drop box, though customers must be aware of their liability until the vehicle is inspected the next business day.
- **Multiple Payment Options:** Accepting all major **Credit Cards** and **Debit Cards** for reservations, along with support for modern and convenient **NFC Mobile Payments** (like Apple Pay or Google Pay) at the counter.
This Enterprise Rent-A-Car location distinguishes itself within the New Haven and Woodbridge area by offering specific features and highlighting its community role.
The primary features and highlights include:
- **Identifies as Women-Owned:** This designation reflects the location’s commitment to diversity and community leadership, appealing to customers who prioritize supporting women-owned businesses in Connecticut.
- **Active Military Discounts:** A valuable feature for the large population of military families and veterans in the state, offering a tangible thank you for their service through special, discounted rates on car and van rentals.
- **Excellent Local Customer Service:** Staff members like Cameron and Jenna have been specifically commended in customer reviews for their professionalism, attentiveness, and willingness to ensure a great experience, setting a high benchmark for local service quality.
- **Proximity to Major Routes:** Situated strategically on Amity Road, the branch provides quick access to Route 15 (Wilbur Cross Parkway) and I-95, which are vital for travel throughout Connecticut and to major cities like New York and Boston.
- **New Haven Transit Alternative:** For those needing a car but avoiding the congestion and pricing of the airport locations (like Tweed-New Haven Airport), this neighborhood branch is a convenient, full-service option.
For current operating hours, specific vehicle availability, and personalized service, New Haven customers should contact the branch using the following details:
- **Address:** 2 Amity Rd, New Haven, CT 06515, USA
- **Primary Phone:** (203) 397-4999
- **Mobile Phone (Direct Line):** +1 203-397-4999
- **Typical Operating Hours:** Monday - Friday: 8:00 AM - 6:00 PM; Saturday: 9:00 AM - 1:00 PM; Sunday: Closed. It is highly recommended to call the branch to confirm the hours for your specific rental date, especially for holiday or Saturday service.
The Enterprise Rent-A-Car location on Amity Road is a premier choice for Connecticut residents due to its unique blend of reliable fleet options and exceptional local features. It is worth choosing for the following reasons:
First, the inclusion of both **Car and Van Rental Agency** services makes it a one-stop-shop, a highly practical offering for both everyday use and larger utility needs, like moving apartments or hauling equipment across the state. The ability to rent everything from a compact sedan to a cargo van from a single, trusted provider simplifies logistics for local users.
Second, the location’s strong community features—specifically its identification as a **women-owned business** and the provision of **Active Military Discounts**—mean that choosing this agency allows customers to support local diversity and honor service members. This is a point of pride for many Connecticut residents who prefer to align their spending with businesses that demonstrate strong community values.
Finally, the consistent positive feedback regarding the professionalism and care provided by the local staff, such as Cameron and Jenna, ensures a customer-first rental experience. Unlike the sometimes rushed or impersonal transactions at larger airport hubs, this neighborhood branch is often praised for its attentiveness and helpfulness, a crucial factor when you rely on your rental to keep your own life or business running smoothly. For a reliable, local, and service-oriented rental experience in the New Haven area, Enterprise on Amity Road is an excellent, well-equipped choice.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
2 Amity Rd, New Haven, CT 06515, USA
Enterprise Rent-A-Car Reviews
managerpricepickupinsurancetransactionpaycallgastowlight
★ 5★ 4★ 3★ 2★ 1Cameron and Jenna are great. When I am traveling locally, they're very attentive to my concerns and I always have great trips. However, if I travel outside of New England I'm not so lucky. It's concerning that not all Enterprise are created equal and the customer service is not the same. Kudos to Cameron and Jenna for making my visits here great and for always being professional. Other locations need to learn from you how to properly treat their customers.
October 17 · Kainoa RodriguezI had a great experience with my rental from the branch in Woodbridge New Haven. The customer service was excellent by reaching out to address my concerns in a timely manner, plus they were friendly. I appreciate that and will recommend their services.
October 08 · Tutugirl DanielCamren was awesome to work with, and got me in and out of the door very quickly. He was very professional, and helped to make sure I got the best deal on a great rental. Will certainly be coming here for any rental needs in the future (and referring my coworkers and friends for their needs as well)
August 26 · Fil CI had to have my vehicle towed to my mechanic. I called enterprise reserved a car, picked it up at 2, and ended up returning in at 5 due to the fact that my car had been surprisingly repaired, mechanic had thought he would not be able to do it for a day or 2. They were wonderful, very courteous, very polite to carry me right away. We're very understanding when I brought it back three hours later.Didn't even charge me for the gas
September 18 · Justine StabileIf I could zero stars, I would. Avoid this place at all costs. We rented a car from here for a family trip in June, and everything went great until we were on our way home. We stopped to get gas at a gas station in Florida, and when we went to leave, the car would not accelerate. Luckily, we got it to a parking spot where we called Enterprise immediately.They told us they would send an Uber to take 3 people from our group of 7 to the nearest Enterprise to get a new car while they sent a tow truck to pick up the van at the gas station. They told the group of 3 at the Enterprise office that they could not give them a new car until the broken-down car was brought to the Enterprise office for proof.We were told that we could leave our belongings in the broken-down van and that they would transfer our luggage to the new car once it got to the enterprise office. After waiting for the tow truck to get to the Enterprise office with the broken-down van AND all of the personal items and luggage, we find out that the tow truck driver was sent to the Enterprise location at the Jacksonville airport and not the office where our party of 3 was waiting. The other 4 people in our party were stuck at a Florida gas station for 3 full hours with a child.They would not reroute the tow truck to come back to the office and gave our party of 3 a new car to drive to the Jacksonville airport to get our belongings out of the old car. it is important to note that the new car they gave us had the CHECK ENGINE light on, and when we inquired about it, they told us "it was fine."When our party of 3 was finally given a car, they came to pick up the rest of us at the gas station, where we then had to drive to the Jacksonville airport to find the old rental van and get our belongings out of it. We were given an address where the old van was and given the names of the people who would help us when we got there.When we got to the address they told us to go to, we were told they had no idea what we were talking about and who we were looking for. They told us they could not allow us on the property and to go to the enterprise office at the airport. When we got there, they also had no idea what we were talking about and who we were looking for. The girl working there was finally able to track somebody down.They gave us another address to go to, which was actually just a creepy cul-de-sac, and to wait there for our luggage. Finally, a random car pulled up to give us our luggage. Enterprise took it upon themselves to transfer all of our belongings into yet ANOTHER car for us to sort through and hope that all of it was there.After all of this, we have spent the past month trying to get in touch with somebody about this situation. We were told over and over again that somebody would get back to us. Finally, someone could miraculously speak with us today at the Amity location to say they could only take $100 off our rental price, which I know is untrue because they have given full refunds to our family members for situations like this.We spoke to Cameron at the Amity location, who gave us this pitiful excuse for a refund and said that it was all he could do. Which, as I stated before, is completely untrue. He was no help at all and has completely dismissed this awful situation.If Enterprise chooses to correct this situation, I will consider editing this review. But I will also be reporting to the Better Business Bureau, as this location does not prioritize its customers.
July 25 · Stephanie Mordowanec
More Car Rental Near Me
Hertz Car Rental - West Haven - Derby Avenue3.0 (4 reviews)465 Derby Ave, West Haven, CT 06516, USA
Rent-A-Wreck3.0 (17 reviews)1091 Dixwell Ave, Hamden, CT 06514, USA
Enterprise Rent-A-Car4.0 (254 reviews)835 Boston Post Rd, West Haven, CT 06516, USA
Hertz Car Rental - New Haven - George Street2.0 (377 reviews)1 George St, New Haven, CT 06510, USA
Budget Car Rental2.0 (70 reviews)170 Olive St, New Haven, CT 06511, USA
Avis Car Rental2.0 (129 reviews)170 Olive St, New Haven, CT 06511, USA
Hertz Car Rental - New Haven Amtrak Station - Union Avenue1.0 (11 reviews)50 Union Ave, New Haven, CT 06519, USA
Avis Car Rental3.0 (233 reviews)50 Union Ave, New Haven, CT 06519, USA
Budget Car Rental3.0 (124 reviews)50 Union Ave, New Haven, CT 06519, USA
Enterprise Rent-A-Car4.0 (371 reviews)251 Kimberly Ave, New Haven, CT 06519, USA
ACE Rent A Car4.0 (103 reviews)5 Kimberly Ave, West Haven, CT 06516, USA
Enterprise Rent-A-Car3.0 (280 reviews)2425 Dixwell Ave, Hamden, CT 06514, USA
Categories
Top Visited Sites
Enterprise Rent-A-Car4.0 (329 reviews)
BEST RENTALS INC3.0 (3 reviews)
Avis Car Rental3.0 (84 reviews)
Enterprise Rent-A-Car4.0 (482 reviews)
PV Fleet LLC0.0 (0 reviews)
Express Rent-A-Car3.0 (58 reviews)Trending Car Rental Blog Posts
How to Handle a Delayed or Canceled Flight When Your Rental Car Booking is Affected
What Every Driver Should Ask at the Rental Desk Before Signing the Agreement | LifeStar Car Rental
What Every Traveler Should Know About Vehicle Type Upgrades
How to Choose the Best Rental Car for Visiting U.S. Theme Parks, Water Parks & Family Resorts
7 Reasons to Book a Rental Car Instead of Using Ride-Share Apps
Renting a Car for a Road Trip: Best Routes, Vehicle Picks & Packing Tips | Lifestarcarrentalmn.com
