Budget Car Rental Introduce
Planning your next trip, moving house, or simply need temporary transportation in the New Haven area of Connecticut? The Budget Car Rental location at 170 Olive St in New Haven, CT, serves as a local option for securing both cars and vans for your personal or commercial needs. As part of a globally recognized brand, this local branch offers the convenience of a nearby rental counter for residents and visitors exploring the Connecticut coastline and surrounding regions.
This facility operates as both a dedicated car rental agency and a van rental agency, aiming to provide a selection of vehicles suitable for various purposes, from short-term leisure travel to utility-focused hauls. For those in New Haven, having a major rental provider in a convenient downtown location can simplify logistics for business trips, weekend getaways, or essential local errands.
The Budget Car Rental location is situated at 170 Olive St, placing it right in the heart of New Haven, Connecticut, 06511, USA. This centralized, downtown New Haven location offers relative ease of access for local users, whether you are arriving from a local train station, a university campus, or elsewhere in the greater New Haven area. Its position on Olive Street, between William St & Grand Ave, makes it a neighborhood branch rather than an airport or major transit hub location, which can sometimes translate to a different rental experience for local users accustomed to neighborhood service.
The surrounding road network allows for straightforward entry and exit onto major local routes, facilitating a quick start to your journey, whether you are heading north toward Hartford, south toward the New York metropolitan area, or east/west across Connecticut.
In terms of physical accessibility, the facility is noted to have a **Wheelchair accessible parking lot**. This feature is important for customers who require easy access to the location. Vehicles for pick-up and drop-off are generally located on-site, just outside the office.
Contact Information:
- Address: 170 Olive St, New Haven, CT 06511, USA
- Phone: (203) 786-6584 (Car Rental)
- Mobile Phone: +1 203-786-6584
The New Haven Budget location primarily provides vehicles for temporary hire. While the specific daily inventory varies, the general scope of services often includes options to accommodate a wide range of rental needs in the Connecticut area:
- Car Rental: Offering a selection of vehicles ranging from economy and compact cars for quick trips and fuel efficiency to mid-size, full-size, and luxury sedans for comfort and extended travel.
- SUV Rental: Providing sport utility vehicles of various sizes, suitable for families, those needing extra luggage space, or traversing varying New England road conditions throughout the seasons.
- Van Rental Agency: Specifically offering passenger vans (e.g., minivans) for group transport and utility vehicles like cargo vans and possibly moving trucks (via Budget Truck Rental, which often shares this address) for relocation or large item transport.
- One-Way Rentals: For customers traveling beyond Connecticut or those simply needing to drop off the vehicle at a different Budget location.
- Long-Term Car Rental: Budget offers programs for month-to-month rentals for those needing transportation for an extended period without a full lease commitment.
- Pick-up Service: Customers often have the option to call the location directly to inquire about a complimentary pick-up service, subject to certain restrictions like distance and hours of availability.
This downtown New Haven branch includes standard features and conveniences aimed at facilitating the rental process for local Connecticut customers:
- Flexible Payment Options: The location accepts major **Credit cards** and **Debit cards** for payment, providing multiple ways for customers to secure their rental.
- Accessibility: Features a **Wheelchair accessible parking lot**, addressing an important need for mobility accessibility.
- Fastbreak Service: For frequent renters, the Budget Fastbreak program allows members to bypass the regular counter line and proceed directly to their pre-printed contract and vehicle, saving valuable time.
- Online Deals and Discounts: Customers frequently benefit from various national and local Budget deals, including percentage-off savings for longer rentals, free day offers, or complimentary vehicle upgrades.
- After-hours Returns: Depending on the location’s specific policy, key drop boxes may be available, although customers are often advised that they remain responsible for the vehicle until the office officially reopens and the contract is closed.
Choosing this specific Budget Car Rental location is often considered by Connecticut residents and visitors due to its **central New Haven location**. Its accessibility makes it a practical alternative to airport-based rentals for those living or staying within the downtown area, often leading to simpler logistics when relying on public transport or a taxi for initial pick-up.
The availability of both **car and van rental services** from one central point is a significant benefit, providing a single source for diverse transportation needs, from a compact car for navigating city traffic to a larger van for moving or group events. The fact that the location accepts both credit and debit cards also offers financial flexibility for many local renters. While customer feedback sometimes indicates challenges related to vehicle readiness and counter service, Budget's overall presence and the convenience of this specific downtown address continue to make it a relevant option for transportation solutions in the New Haven, CT region. Potential renters are encouraged to secure reservations well in advance and confirm the vehicle type and pick-up details directly with the branch to ensure a smooth experience.
It is advisable to check the current hours of operation before planning your visit, as neighborhood locations often have different schedules than 24-hour airport branches, especially on weekends and holidays.
Budget Car Rental Details
Accessibility
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Budget Car Rental Photos










Budget Car Rental Location
Budget Car Rental
170 Olive St, New Haven, CT 06511, USA
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Awful customer service!! Was there yesterday for a 11 am pickup of truck. When I tell the representative he says i don’t have anyone for a rental at 11. A few seconds passes by he says I have a rental here but are you able to get a ride to the other location because your car is not here? I said why? He says we closed at 4 pm yesterday and your reservation was placed after closing I said ok but you open at 8 am. What does one have to do with the other. I said where is the other location? He then tells me that I can’t go get the car at the other location because it is not clean. I said how long before you can get it an clean it. He and another representative chimed in and said 20 minutes and then they will clean it. This person also said that they were very busy and that is why they didn’t know about my rental. I asked how will he compensate for this he totally ignored me. Through our interaction he was very dismissive and disrespectful to me. Never any eye contact no good morning no smiling no anything. I felt clearly disrespected. I asked questions he didn’t respond. I called budget customer service and informed them of the treatment and his behavior. I was compensated from them however, I want to warn people who go there that they are not committed to excellence. The car that they gave me was not cleaned appropriately and their customer service is awful. You shouldn’t have to pay over 200 dollars for less than a 24 hr rental and be treated disrespectfully. I would NEVER go back here again. There are other Budget rental places like Thomaston Ave. Waterbury location that has amazing customer service. Unfortunately they did not have the car available that I was looking to rent. Customers beware of this place!! If you are looking for unfriendly people with attitudes this place is for you!
July 26 · LovetheLordThis place is horrible. The employee working there refused to help us even though we were following Budget’s policy of getting a new vehicle after an issue. I do not recommend it at all. The gentleman told us that we would need to go back to where we got the vehicle even though we were not close to that location at all. You’re better off finding a different location because this place definitely won’t help you.
July 06 · Kaitlyn SPulled up to drop a 1 way truck off and was told they haven't taken truck returns for over a year. I have no idea why it was a location to drop off if they don't take truck returns anymore. Budget is good for the price but the logistics seems to suck completely.
August 04 · James SchaefferThey are very friendly people. I have gone their couple of times and I have a issue with extending my rental for extra days and every thing went smooth.
August 14 · Morla Pavan kumarI was charged a late fee because they waited 5hrs to check in my car after I returned it on time.When I dropped off the car (before the return time) I handed them the keys and waited for some sort of confirmation but they just said I was all set. Then, when I got my receipt from Budget it said I returned my car 5 hours after I did, and I was charged a late fee as a result. Trying to call Budget customer service was completely useless as they said there was no evidence of the time I claimed I returned it so there's nothing they can do.Avoid! I am currently rebooking my future Budget rentals with other companies as a result.
May 20 · Claire Kelly
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