Avis Car Rental Introduce
For residents across Connecticut—whether you are a New Haven commuter, a Yale community member, or a traveler exploring the beautiful New England region—reliable and accessible car rental is an essential service. The Avis Car Rental location at 50 Union Avenue in New Haven stands out as a prime local resource, offering not just a vehicle, but a seamless transition from your public transit (train) or local plans straight into your road journey. Operating right from the historic and centrally located Union Station, this branch is perfectly positioned to serve the greater New Haven area, making it a critical hub for both daily and long-term rentals.
Avis is known for its wide-ranging fleet and commitment to professional service, a reputation this New Haven branch strives to uphold. They understand that local renters need a quality vehicle quickly, whether it’s a necessary replacement during a repair, extra wheels for a busy weekend, or a larger van for a family trip or moving project. The ability to reserve everything from a fuel-efficient compact car to a spacious passenger van makes this location a true one-stop-shop for Connecticut’s varied driving needs. Furthermore, the commitment to accessibility and customer support—as reflected in positive customer feedback about helpful staff and mechanically sound vehicles—positions it as a reliable partner for your next local or regional trip.
The Avis Car Rental agency is located at the highly convenient address of 50 Union Ave, New Haven, CT 06519, USA. This address is synonymous with the New Haven Union Station, a beautiful Beaux-Arts terminal that serves as a major nexus for Amtrak, Shore Line East commuter rail, and bus services. This adjacency makes the Avis counter exceptionally valuable, particularly for local residents and students who rely on public transportation and need a quick rental for the next leg of their journey.
Being located within or immediately adjacent to a major transit hub like Union Station means instant connectivity to and from various parts of the state and the Northeast Corridor. This eliminates the need for additional transfers, saving valuable time. Operating hours are generally customer-friendly, with service available six days a week, including Sunday mornings, and extended hours on weekdays (typically until 7:00 PM), though it is always wise to confirm holiday hours.
In terms of physical access, the location demonstrates a clear commitment to serving all community members by featuring a Wheelchair Accessible Entrance and a Wheelchair Accessible Parking Lot. This attention to detail ensures that the rental process is inclusive and accommodating for every customer. A helpful suggestion, supported by customer feedback, is to look out for clear signage directing you to the return parking area, as the area immediately surrounding the historic station can sometimes be less clearly marked for rental car returns.
Avis at Union Station offers a full suite of services and a diverse vehicle inventory to cater to virtually any personal or business requirement throughout Connecticut and the surrounding states. Their dual role as a car and van rental agency ensures flexibility for all types of travel.
- Broad Vehicle Selection: The fleet includes everything from economical compact and intermediate sedans for great gas mileage on the I-95 corridor, to full-size and luxury cars for business travel or special occasions.
- SUV and Van Rentals: A strong focus on larger vehicles, including Intermediate, Standard, and Full-Size SUVs (like a Toyota Rav4 or Ford Expedition), and critical Minivan (e.g., Chrysler Pacifica) and large 12- or 15-Passenger Van Rentals (e.g., Ford Transit), perfect for Connecticut sports teams, large families, or group events.
- Flexible Payment Methods: Accepts both Credit Cards and Debit Cards. Customers using a debit card should be aware of specific local policies, including a potential credit check and a required security hold (typically around $250-$300 USD), which will temporarily reduce the available balance in their bank account.
- Rental Accessories: Provision of essential add-ons such as GPS/Sat Nav, infant/child safety seats, and booster seats, ensuring your family can travel safely and confidently across New England.
- One-Way Rentals: Availability of one-way rental options, allowing Connecticut residents to pick up a car in New Haven and drop it off at another Avis location, perfect for students leaving for college or families relocating.
- Long-Term Rentals: Options for weekly and monthly rates for those with extended needs, such as a vehicle replacement or a temporary assignment.
The Avis Union Station branch offers several distinct features that are highly advantageous for the local Connecticut user, blending the strength of a national brand with localized convenience.
- Active Military Discounts: A significant highlight is the availability of Active Military Discounts, providing valuable savings for the service members and their families in the Connecticut community who may be traveling for duty or leisure.
- Unbeatable Commuter Convenience: Being located directly at New Haven’s central rail and bus hub means maximum convenience for Yale students, faculty, and local professionals commuting into the city who need immediate access to a car upon arrival or before departure.
- High Accessibility Standards: The provision of both a Wheelchair Accessible Entrance and a Wheelchair Accessible Parking Lot ensures that the rental process is dignified and hassle-free for all customers, reflecting a commitment to broad community service.
- Quality Customer Experience: Customer reviews often highlight the professional and helpful nature of the staff, citing seamless check-in and mechanically sound vehicles. This indicates that while the company is large, the local team strives to provide a highly personalized and efficient service.
- Vans for Group/Moving Needs: The ability to rent everything up to a 15-passenger van is a major plus for local organizations, churches, and extended Connecticut families planning group activities or handling large logistical tasks.
For reservations, current pricing, or to inquire about vehicle availability and policies, please contact the Avis New Haven Union Station branch directly.
Address: 50 Union Ave, New Haven, CT 06519, USA
Phone: (203) 624-2161
Mobile Phone: +1 203-624-2161
Choosing the Avis Car Rental location at New Haven Union Station means opting for a nationally recognized brand's reliability combined with the unmatched convenience of a central local hub. For anyone in Connecticut—from the local resident needing a temporary replacement vehicle to the regional commuter arriving by train—this location's proximity to all major transit lines is a game-changer. The extensive vehicle fleet ensures that whether you need an economy car to save on gas for a trip to Hartford or a 15-passenger van for a college visit, your needs are covered. The availability of Active Military Discounts is an especially valued offering, demonstrating appreciation for service. While customers should always be prepared to adhere to the specific requirements for security deposits, especially when using a debit card, the reported professionalism of the staff like Abdul and the general positive experience in receiving a vehicle in perfect mechanical condition make a compelling case for choosing Avis at 50 Union Avenue. It's a reliable, accessible, and comprehensive rental solution right in the heart of New Haven, designed to keep the flow of travel smooth and effortless for the Connecticut community.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Photos






Avis Car Rental Location
Avis Car Rental
50 Union Ave, New Haven, CT 06519, USA
Avis Car Rental Reviews
pricegasstationcounterofficestarsmanagementnamepatientreviews
★ 5★ 4★ 3★ 2★ 1I’ve read some negative reviews and have to point out the obvious; just like people do, companies can have bad days.I was checked in seamlessly, Abdul and another gentleman pleasantly helped me, and the vehicle I received was in perfect mechanical condition. I highly recommend this location in spite of the other reviews.
September 16 · Jeremy PughI returned a vehicle to this location that I had rented elsewhere. I was very well attended to.One suggestion: the return parking area is located just before the entrance to the station, but there are no Avis signs or markings. Adding signage would make it easier for those arriving by car.
May 02 · AmauriI should give no stars totally racist Alex from Avis the time I came in he was judging. I booked my reservation ahead of time. No issues pre registered . He told me with a debit card which is all I had at the time . Left my credit card home . He would have to run my credit I’m like ok sure soft hit. I’m confident my credit is good . Asks me to insert my card .lol screen doesn’t do nothing he never touched the computer at all . Says declined I start laughing like you have to have a 800 to get a 100 dollar rental . He goes I don’t know . I told him I got dropped off . I have a credit card on my Apple Pay.He lies and states you need the physical card for the machine . I really had to laugh it off . This man canceled my reservation . i literally could have took a Lyft went home got the card and came back . Just to prove point . I did not. I have a great job well respected individual but it’s so sad a foreigner not from this country will pass judgement for being black sad world we live in I will not let him ruin my day or my trip I had planned . God will judge his sad life . I did get rental just not through them.
May 01 · kelleyt2412I’ve rented hundreds of cars. This location never has any cars and has terrible customer service. Don’t rent from here unless you find yourself in a truly unfortunate situation where you are forced to
August 09 · JordonBest customer service! They are my go-to in town and I always know they will get me what I need. My only quibble is they're not set up for Preferred Service, but they generally work efficiently so it ends up being ok.
July 24 · meredith tarr
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